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Hilton Garden Inn Toronto/burlington
985 Syscon Road, Burlington, Ontario L7L 5S3 Canada
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Avg. $272 /night, 8/7 - 8/8
$319
per night
$257
per night
$195
per night
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4.0
#2 of 17 hotels in BurlingtonLocation
Cleanliness
Service
Value
Newly renovated January 22017, Hilton Garden Inn Toronto/ Burlington is ideally located off the QEW Highway. We offer convenient access to both Niagara Falls and Toronto, Ontario, which are a short drive away. McMaster University, DeGroote School of Business is less than three kilometers away, and we are only a half-hour from the Toronto Pearson International Airport. We are located one block from the Cineplex Entertainment complex featuring a movie theatre, multiple stores, outlets and restaurants. Burlington's lakefront, situated on Lake Ontario, is only minutes from our property. Our hotel is a kilometer from the Burlington Convention Center, 10 kilometers from the lakefront area of downtown and Spencer Smith Park and eight kilometers from Glen Abbey Golf Course, home to the Canadian Open. It's a short drive to the Niagara Escarpment from our hotel, and only 1.5 kilometers from Bronte Creek Provincial Park.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, French, Spanish, Croatian and 2 more
Location
985 Syscon Road, Burlington, Ontario L7L 5S3 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
47
Toronto Pearson Intl Airport
33.5 km•
See all flights
Hamilton Airport
28.8 km•
See all flights
Car Hire
32 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
655Reviews3Q+A62Room tips
ReviewsWe perform checks on reviews.
We perform checks on reviews.
Traveller rating
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Detailed Reviews
Hotel's Favourite
Stayed here for one night while in town for hockey. Hotel room was clean and quiet. Easy access to the highway. Only thing that would be better was if they had tea/coffee in the lobby and breakfast included. But otherwise, I would stay here again if I were in the area.
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My daughter and I stayed here with her cheer team and the girls were thrilled to find a welcome sign and personalized water bottles waiting for them in the lobby. The staff was friendly and helpful, the rooms were large and clean and were equipped with fridge and microwave. The breakfast was fabulous - lots of healthy options and a chef to prepare personalized requests. The pool area was well-maintained as well. Overall, this is a fabulous hotel that I would highly recommend!
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2020Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from clarence_brinkworth, Front Office Manager at Hilton Garden Inn Toronto/burlington
Responded 21 Jan 2020
Good day, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. We are pleased to hear you enjoyed your stay with us and look forward to welcoming you back the next time you are in the Burlington area. Regards, Clarence Brinkworth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel with Kingsize bed and handicap accessible was nice and spacious. The bed and pillows were extremely comfortable. The fan was quiet and although being near the highway, it was very quiet in the room. Coffee was available and amenities were plentiful including shower cap. Work station was very comfortable and internet connection was excellent. Iphone connection on night table. This room even had a sofa and a side chair. Shower for handicap was only available for handheld which made it difficult to wash ones hair. Both fridge and microwave were available. Handicap parking was relatively close to the main entrance. Easy connections to highways.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from clarence_brinkworth, Front Office Manager at Hilton Garden Inn Toronto/burlington
Responded 31 Jan 2020
Good day, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. We are pleased to hear you enjoyed your stay with us and look forward to welcoming you back the next time you are in the Burlington area. Regards, Clarence Brinkworth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival, Digital keypad or the Digital key did not work, had to go back down to front desk to get key card and because it was a yellow light, front desk person had to come with me back to the room to make sure no one was in room, which in all took another 15 mins just to get into our room. Then when we got into the room the temperature was 27 Degrees Celsius, I thought we could cool it off as the air wasn’t on, but it was on, it just didn’t work, went down to front desk and they said maintenance will fix it in the morning as there is no maintenance staff available in evening. Woke up at 3 am, it was so hot I thought I was sleeping in a tent in the middle of July, room was 28.5 degrees. Propped door to hallway opened as the hallway was cool and room was so hot no one could sleep. Slept with door wide open to cool room off, decided to compromise safety and privacy for comfort as we needed to get some sleep. Maintenance came and said that it was fixed. The warmest it got was 25 degrees for the next two nights they made some type of adjustment, however there was clearly still a problem as they could only shaved off a few degrees. However still too hot.
Thought of asking to change rooms, but we were so busy we were gone all day and then when we got back we just wanted to crash, we dealt with it, however seemed more like an overpaid camping trip compared to the comforts one might receive when paying $150 per night. Hilton quality.it was not.
Thought of asking to change rooms, but we were so busy we were gone all day and then when we got back we just wanted to crash, we dealt with it, however seemed more like an overpaid camping trip compared to the comforts one might receive when paying $150 per night. Hilton quality.it was not.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As a health care professional that works daily in a Cancer Centre and deals with lung cancer patients, I may be a little biased. I wish i didn’t have to give this hotel a 1 star. However, I didn’t know how else to get this hotel to make some changes. The hotel website does not advertise that they have a smoking room. Unless you specifically look for this detail, you assume that the entire hotel is smoke free. My room was located on the second floor. It reeked of cigarette smoke the whole weekend. Additionally, on Friday January 10th in the evening, the 2nd and 3rd floor hallways reeked of cigarette smoke. Numerous people complained to front desk regarding the cigarette smoke, including myself, however it was met with indifference. In fact, I was told that the ‘smoking’ room hadn’t been used in over 2 weeks.
Unfortunately, I will not be recommending this hotel to anyone.
Unfortunately, I will not be recommending this hotel to anyone.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from clarence_brinkworth, Front Office Manager at Hilton Garden Inn Toronto/burlington
Responded 16 Jan 2020
Dear aplusmom4, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. We hope you will consider staying with us again in the future. Regards, Clarence Brinkworth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having stayed in many Hilton properties in North America, the UK and Europe, I was pleasantly surprised to find an excellent Hilton Garden Inn in my hometown of Burlington, Ont. The hotel is just off the QEW and Burloak Drive and has reasonable, competitive prices. My wife and I felt very safe at this hotel during COVID with the steps the staff has taken. The hotel was spotless and very inviting. We were disappointed we were unable to use the pool and whirlpool area and fitness room due to government restrictions but look forward to a time when we can on a future visit. The Hotel can accommodate large or small group events. Staff was very pleasant handling my phone calls and questions during our stay. Mahesh, the front desk staff member was particularly friendly and helpful. I was looking forward to the full breakfast at their restaurant but with restrictions, we were provided with a nice continental breakfast. I would certainly recommend this Hilton property as an excellent choice for any type of stay in Burlington.
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Date of stay: January 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This stay was plagued by a growing list of broken features, and a demeaning interaction with a host in the breakfast restaurant. However, the problem was handled brilliantly by an extraordinarily caring front desk staff member who facilitated our early move to a better hotel to complete our stay.
Broken items were:
(1) hot tub, surrounded with yellow caution tape. A major disappointment as this was the feature that promped our choice of this hotel.
(2) a broken elevator, or at least one with a 'do not use' sign. However, the 'broken' elevator still initially opened when I hit the call button, which prevented the second 'non-broken' elevator from opening. I had to board the broken elevator temporarily and send it to a higher floor just to get it out of the way, so the functioning 'non-broken' elevator's doors would open.
(3) TV worked in the evening, but failed to respond to the remote in the morning. A swapping of remotes did not help.
(4) The exceptional desk staff member initially comped us breakfast due to our troubles. But when my family visited the restaurant and tried clarifying what items in HGI's three-tier breakfast pricing would be comped, I was demeaned by the host during bill payment who made a very loud and embarrassing display of "see, you don't owe us anything". I signed and walked out, embarrassed and disgusted.
I then proceeded to the desk and asked the very kind desk staff member to accommodate us at the partner property next door (also Hilton), which she obliged with tremendous friendliness and efficiency. Thank goodness she was there to cushion an otherwise disastrous (1 night of 4 reserved) stay.
Broken items were:
(1) hot tub, surrounded with yellow caution tape. A major disappointment as this was the feature that promped our choice of this hotel.
(2) a broken elevator, or at least one with a 'do not use' sign. However, the 'broken' elevator still initially opened when I hit the call button, which prevented the second 'non-broken' elevator from opening. I had to board the broken elevator temporarily and send it to a higher floor just to get it out of the way, so the functioning 'non-broken' elevator's doors would open.
(3) TV worked in the evening, but failed to respond to the remote in the morning. A swapping of remotes did not help.
(4) The exceptional desk staff member initially comped us breakfast due to our troubles. But when my family visited the restaurant and tried clarifying what items in HGI's three-tier breakfast pricing would be comped, I was demeaned by the host during bill payment who made a very loud and embarrassing display of "see, you don't owe us anything". I signed and walked out, embarrassed and disgusted.
I then proceeded to the desk and asked the very kind desk staff member to accommodate us at the partner property next door (also Hilton), which she obliged with tremendous friendliness and efficiency. Thank goodness she was there to cushion an otherwise disastrous (1 night of 4 reserved) stay.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our room was very spacious we had the jacuzzi tub loved it! The room was very clean. Hotel staff were all extremely professional and friendly. Restaurant food was great and servers were amazing. We had a late night wedding so we slept in past breakfast. The manager stepped up and provided us with orders of toast, lots of peanut butter and jelly and fresh coffee. That was so thoughtful and very much appreciated. Location is perfect very close to downtown and highway connections. Highly recommend this hotel we will be back!
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Review collected in partnership with Hilton Garden Inn
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent the night at the hotel after attending an event there. The room was clean, well appointed and comfortable.
During the event the manager pand the chef were on hand, circulating ,greeting guests and checking to make sure they lacked for nothing. The staff was friendly, attentive and efficient without being intrusive.
It was a very positive experience and we want to thank them for their kindness.
During the event the manager pand the chef were on hand, circulating ,greeting guests and checking to make sure they lacked for nothing. The staff was friendly, attentive and efficient without being intrusive.
It was a very positive experience and we want to thank them for their kindness.
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Date of stay: June 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
All staff we encountered were welcoming, friendly and helpful. Buffet breakfast had good options. Easy access from highway. Good value for a short stay. Room was very clean but was bit musty and smelled a little funky as if it was recently sprayed with a cleaning solution though. Could use few minor repairs - squeaky bathroom door, caulking on the tub spout, etc.
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good day,
Thank you for your question. Please feel free to call the hotel directly at 905-631-7000 and let one of our Guest Service Representatives help you in providing you the information you require.
Have a wonderful day
Yes, it does have a restaurant and bar, Garden Grille and Bar is small but qaint. Try the daily's chef's specials or these favorites of mine Teruyaki ginger salmon (for $25.00 CDN) or the Grilled pork chops ($20.00 CDN) Also, this hotel is next door the the Ontario Wine Country (better then French or California wines)
Hotel between Niagara Falls and Toronto.
Enjoy
"This easy off an on from the 403, movie theater, restaurants, shopping nearby. Toronto is an easy drive also. "Read full review
"Rooms facing away from the highway have less road noise if you are sensitive to that."Read full review
…
PRICE RANGE
$195 - $256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn toronto / burlington hotel burlington, hilton garden inn burlington, hilton burlington, burlington hilton
LOCATION
CanadaOntarioBurlington
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingHILTON GARDEN INN TORONTO/BURLINGTON | UPDATED 2024 Hotel Reviews & Price Comparison (Canada) - Tripadvisor
Frequently Asked Questions about Hilton Garden Inn Toronto/burlington
Which popular attractions are close to Hilton Garden Inn Toronto/burlington?
Nearby attractions include SilverCity Oakville and VIP Cinemas (0.5 km) and Bubble Force Corp (0.9 km).
What are some of the property amenities at Hilton Garden Inn Toronto/burlington?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Toronto/burlington?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Toronto/burlington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Toronto/burlington?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Toronto/burlington?
Conveniently located restaurants include Chop Steakhouse & Bar, Sunset Grill, and Milestones.
Are there opportunities to exercise at Hilton Garden Inn Toronto/burlington?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Toronto/burlington?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Toronto/burlington offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Toronto/burlington?
The staff speaks multiple languages, including English, Spanish, French, Hindi, Croatian, and Hungarian.
Are there any historical sites close to Hilton Garden Inn Toronto/burlington?
Many travellers enjoy visiting The Cotton Factory (16.0 km).