The Westin Resort & Spa, Whistler
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The Westin Resort & Spa, Whistler

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Avg. $1,002 /night, 2/19 - 2/20
$1,668
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$1,132
per night
$596
per night

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About

#4 of 12 resorts in Whistler
4.8 of 5 bubbles
Location
4.2 of 5 bubbles
Rooms
3.8 of 5 bubbles
Value
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Breathe in the fresh mountain air at The Westin Resort & Spa, Whistler, a charming luxury hotel tucked away in the Coast Mountains. Wander around Whistler and explore the Olympic Village. No matter the season, there's always something to do outside, from hiking and fishing in the summer to snowboarding and skiing in the winter. Our hotel offers upscale amenities that make any visit to Whistler extra special. Take advantage of our valet parking and sample local specialties at our hotel restaurants FireRock Lounge and Grill & Vine. Dive into either our indoor or outdoor pool and stay active in our WestinWORKOUT® Fitness Studio. When you're finished exploring the Whistler backcountry, curl up in your spacious one-bedroom suite and stream the latest series and movie with our fast and free Wi-Fi. Order in with our hotel room service and warm up in front of your room's fireplace. Make the most of your time in Whistler and let our unique locale provide you with memories for a lifetime.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Hiking
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Paid wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Ski rentals
Skiing
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Car hire
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Family Resort
Languages Spoken
English, French
Hotel links

Location

4090 Whistler Way, Whistler, British Columbia V8E 1J3 Canada
4.0
4.0 of 5 bubbles2,849 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Nestled in a prime spot with direct access to the Whistler Gondola, The Westin Resort & Spa, Whistler, is lauded for its convenient location near shops and restaurants. While the comfortable and well-appointed rooms with kitchenettes are a hit among many guests, there are mentions of noise and maintenance issues. The hotel's service receives mixed reviews, with commendations for professionalism juxtaposed against critiques of room preparedness and extra charges. Despite the praise for clean rooms and a modern atmosphere, some travelers question the value, citing additional costs and underwhelming amenities.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming

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Detailed Reviews
Nigel wrote a review Jan 2024
Isleworth, United Kingdom
3.0 of 5 bubbles
Well positioned hotel close to the lifts. Our 1 bed suite was fairly well equipped with fireplace and kitchen (although no tray for heating anything in the oven). However, as there are no hooks for skiwear or radiators you have to crank up the heating in the room and try to dry things in front of the fire (pet annoyance the heating control switch was cock eyed on the wall). Unlike European ski hotels there is no ski room with boot warmers.

The house keeping was poor. When we checked in, albeit early, they said that they would prioritise cleaning our room and call us. Over 4 hours later it was still not ready and they changed us to another room. First couple of days we had a card to put out saying when we wanted the room cleaned but this then disappeared. A few days later the room had not been cleaned by the time we got back from skiing and the following day they forgot to do it altogether. Complained and they came and did it but things did not improve as they did not clean in the mornings as we requested and again it was not done by the time we got in. Replacing water etc was also a bit random.

We went to the spa/swimming pool where there was a sign on the wall saying that they were “currently refreshing it” and it certainly needed it. The jaccussi has lots of missing grout and discoloured plastic fittings, surely a health hazard.

Finally they take $50 from your credit card when you check in but when you check out they said it would be 3 to 5 days before they refunded the money. A bit of a cheek.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grant Aitchison, Owner at The Westin Resort & Spa, Whistler
Responded 1 Feb 2024
Dear Adventure68660632147, I appreciate you taking the time to give us your valuable feedback. We strive to always exceed your expectations and I am sorry for the issues you experienced while staying with us. I would like to further offer my assistance for anything you may need so please email me at grant.aitchison@westinwhistler.com. Look forward to connecting with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Neumann wrote a review Jul 2023
Vancouver, Canada
+1
Hotel's Favourite
5.0 of 5 bubbles
The suite was really large and felt big enough to host 4 people. There is also a full kitchen that you can cook your own meal if you want. The living room is amazing with its own gas fireplace. The bed was very comfortable and my only complaint is the TV mount in the bedroom… I mean it could be a lot better (see the photo)
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
mazmohad wrote a review Aug 2023
Dubai, United Arab Emirates
5.0 of 5 bubbles
Great location, adjacent to the Gondola entrance to go top of the mountain and literally in the village. Lots of trail walks nearby as well. Everything is walkable distance away even for groceries or food options.

The breakfast was great for a western hotel standard (although not same as asian or arab buffet standards) but it had enough options on the buffet other than the usual scrambled eggs and potatoes.

The rooms were very clean and comfortable including lobby and corridor. For long travelers, the hotel also has self coin operator laundry which is a bonus. A large underground car parking. But my only issue was the price per night for car park ($30 I think) for a location where you can expect everyone to arrive by car.

Overall, we had a good stay and thoroughly enjoyed the resort. Highly recommend and would definitely come back if we return to Whistler.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Have a plan B if it ends up being a rainy day.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip M wrote a review Jan 2025
4.0 of 5 bubbles
3 of us stayed in a 1 bedroom suite with a balcony in the East Tower. Room 801. It was spacious and we had excellent housekeeping services. We enjoyed massages at the spa and spent time in the outdoor pool & hot-tub. We thought the outdoor spa area was way too small for a hotel this size. In the winter I recommend avoiding a car. Use the shuttles to and from Vancouver. The primary reason that we will come back here is the ideal location of the hotel. You can walk to everything and the gondola is less than a minute away if you’re skiing. We found the Fire & Ice hotel bar to be one of the best in the village for craft cocktails. The main hotel restaurant was good for breakfast the first day, but we bought groceries at the village store & happily made our own in the kitchen of our room. Ka-Ze sushi was a great choice for dinner. Contact the hotel concierge to help you with dinner reservations anywhere in the village. Justin did a great job for us and even emailed me a complete list of our reservations for the week. Book ahead for everything at least a month in advance. All of the higher end restaurants in the village were excellent. We stayed over Christmas week when all the hotel rates are at a premium. If you’re new to a Canadian resort destination be ready for the premium prices. This hotel required a full deposit in advance by mid October with no cancellation option. I’ve never seen anything like that in all my travels. But we would go back in a heartbeat. The Atmosphere here is that good!
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Date of stay: December 2024Trip type: Travelled with family
Room Tip: Plan way ahead and leverage the knowledge of the hotel concierge for dinner reservations. Use...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather k wrote a review Jul 2024
Keighley, United Kingdom
5.0 of 5 bubbles
We had a fabulous stay at the Westin, location is great, when we checked in we were upgraded to a 1 bedroom suite, with a balcony and amazing views of the mountains, the suite was huge and such a comfortable bed, fully equipped kitchen, coffee maker, we were really delighted with it. Used the pool, small but lovely outdoor area, also used gym, small but well equipped. Bar and bar food was good and great underground parking that we used for our first night - we used overnight parking at the convention centre on the other nights as it was much cheaper. Didn't have breakfast as there were so many other great options in Whistler, Lift Coffee right across from the hotel is amazing. I'd happily stay here again and recommend this hotel.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mm wrote a review May 2023
5.0 of 5 bubbles
The hotel is located right next to the main gondola entry and the village stroll, which makes it extremely convenient to access everything, while being farther from the noise from the restaurants and bars that we experienced while staying at other location in the area. Everyone we interacted at the resort were very helpful and polite (at the checkin, restaurant, etc). The hotel has separate levels for checkin and exiting toward the shops/village stroll which makes the flow much easier. The suites are well designed and the view of the mountains was amazing. Overall, Westin stands out over all the other locations we stayed in Whistler.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
N C wrote a review Jun 2024
1.0 of 5 bubbles
So disappointed in our stay at the Westin in Whistler. I splurged for a nice hotel hoping we would sleep comfortably away from the noise of the party crowd on the weekend, so we could enjoy our daytime adventures. Instead we were kept awake until 2am by a barking dog left in a Westin room by its owner. It barked for hours and and hours, for 2 nights in a row. When this issues was brought up with management, they refused to provide any compensation as we didn’t have extra room charges they could come (because the restaurant preferred we charge to card rather than room) and I was told the value of the comp would only be $25, so they wouldn’t comp us a night despite my family whole family being miserable from lack of sleep which absolutely ruined 2 days of our 3 day trip. I’ve never experienced such horrible customer service and stay at a high end hotel. Do not recommend. Spend your money elsewhere!!
Read more
Date of stay: June 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grant Aitchison, Owner at The Westin Resort & Spa, Whistler
Responded 25 Jun 2024
Dear ncU4653NU, Thank you again for choosing to stay with us. I wanted to apologize for the noise issues that occurred and for the impacts this had on your overall experience. I would ask that you that you reach out to me at Grant.Aitchison@westinwhistler.com so that I personally work with you on a resolution. Looking forward to hearing from you soon. Grant Aitchison - Service Express Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi-there-all wrote a review May 2023
Greater Sydney, Australia
4.0 of 5 bubbles
We stayed here for 2 nights in a standard room which was more than fine, clean tidy and quiet. We had dinner here one night which was good. Breakfast was basically ok and fairly standard. There were washing machines and dryers which you paid for on each floor which was very handy. Each room had a medium sized fridge, hot plate and microwave.
Read more
Date of stay: May 2023
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scott B wrote a review Sept 2024
Minneapolis, Minnesota
5.0 of 5 bubbles
I recently took our family to Whistler and we stayed in the Westin. Our boys are now adults, so I got rooms for each boy and their girlfriend and my wife and I. This hotel has unbelievable attention to detail, service and room quality! I travel extensively for work (125+ nights/yr all over the world), and this hotel is truly one of my favorite in the world! The rooms are comfortable, clean and new looking decor, and very well maintained. The staff is ready, willing and able to help at a moments notice. Although they cannot guarantee status upgrades, they always try their best, and the very high quality breakfast before an active day hiking, biking or skiing (free for Pl/Ti/AM via the Marriott Elite Benefits program) are the perfect start to the day! In my opinion, the people always make the difference, and you can just tell everyone was happy and committed to ensuring we had a great stay! The concierge team even helped us put some gifts in the boys rooms and left a Birthday Treat" for one of the girl's birthdays!

We are also big skiers, and WB is our favorite resort, and we have found that the Westin is the perfect location (hotel is attached to the Whistler Gondola). In our opinion it is the ONLY place to stay in Whistler!!
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Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Work with the concierge team prior to arrival, as they do an amazing job! We have everything set...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan S wrote a review Sept 2023
Alton, United Kingdom
4.0 of 5 bubbles
Stayed for one night in a studio suite, the entry level room, during Labour Day weekend.

I have to say that Whistler on a holiday weekend wasn’t for me - ridiculously overcrowded and overpriced. However, the Westin felt like an oasis of calm in a manic resort town and as expected for this brand, both room and public areas were exceptional.

Check in/out straightforward and staff helpful. Parking seemed a bit limited, with many bays reserved.

Our room was large and comfortable, equipped with everything we could have needed with fully equipped kitchen area, sofa, fireplace and one of the cosiest beds I’ve ever slept in. Bathroom was average size, functional but nothing special. Decor was high quality and felt suitably luxurious.

Didn’t pay for breakfast here due to price but, in hindsight, with everywhere else in town extremely busy on this weekend perhaps we should have.

Only misses out on five ‘stars’ due to exceptionally high prices e.g. parking, but this is an extremely popular tourist town.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travelgirl2171 asked a question Jan 2024
Sydney, Australia354 contributions65 helpful votes
Can someone confirm if there is self use laundry for guests to you during there stay
Answer from Evmare
New York City, New York108 contributions84 helpful votes
Yes there is self-laundry on every floor
Abroad_with_Ash asked a question Oct 2023
Dallas, Texas242 contributions88 helpful votes
Are free bikes offered by the hotel?
Seattle, Washington1,190 contribution386 helpful votes
Not sure - also benefits like this can change. I would ask the hotel.
living_the_dream12 asked a question Aug 2023
Vancouver, Canada45 contributions60 helpful votes
Is there a toaster in the room?
Answer from lmmyk
Yellowknife, Canada11 contributions1 helpful vote
Yes there was a toaster in the kitchenette (studio queen room booking)
Herwati Kamil asked a question Apr 2023
Singapore, Singapore56 contributions10 helpful votes
Kindly advise email address for The Westin Resort & Spa Whistler. Thank you.
Answer from miranda l
Vancouver, Canada9 contributions15 helpful votes
email her through gibbonswhistler.
jennifergO5273VQ asked a question Apr 2022
Port Coquitlam, Canada1 contribution
Is there a shuttle from the hotel to spa scandinave?
Answer from NSaanich
North Saanich, Canada52 contributions25 helpful votes
Yes the hotel has a shuttle, but am not sure if it goes to that spa you mention. The shuttle has generally good service.
Carol V wrote a tip Jan 2025
Sydney, Australia1 contribution
1.0 of 5 bubbles
"Bring your own Soft Pillow if you sleep with one. They no longer provide alternative pillow options, only High Firm Pillow offered. "
Read full review
Carin P wrote a tip Jan 2025
Sydney, Australia62 contributions5 helpful votes
5.0 of 5 bubbles
"Mid January was a great time to visit in winter as it was after the Christmas/ new year busiest period"
Read full review
Philip M wrote a tip Jan 2025
15 contributions
4.0 of 5 bubbles
"Plan way ahead and leverage the knowledge of the hotel concierge for dinner reservations. Use the Epic app. And Epic services for skiing"
Read full review
John H wrote a tip Dec 2024
2 contributions
1.0 of 5 bubbles
"Know what you are getting."
Read full review
KiCheng wrote a tip Dec 2024
Singapore5 contributions2 helpful votes
4.0 of 5 bubbles
"Need to take stairs to access the pool area. The village is just at the doorstep."
Read full review
Not the right property for you?
There are more places to choose from in the Whistler area.
PRICE RANGE
$428 - $957 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin resort & spa, whistler hotel whistler, the westin resort and spa, whistler, westin resort whistler, westin hotel whistler, westin whistler, whistler westin
LOCATION
CanadaBritish ColumbiaWhistler
NUMBER OF ROOMS
400
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE WESTIN RESORT & SPA, WHISTLER | UPDATED 2025 Reviews & Price Comparison (Canada) - Tripadvisor

Frequently Asked Questions about The Westin Resort & Spa, Whistler
Which popular attractions are close to The Westin Resort & Spa, Whistler?
Nearby attractions include Escape! Whistler (0.1 km), Bar Hop Whistler (0.01 km), and Whistler's Crystal Lounge (0.2 km).
What are some of the property amenities at The Westin Resort & Spa, Whistler?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Resort & Spa, Whistler?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Resort & Spa, Whistler?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Resort & Spa, Whistler?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Resort & Spa, Whistler?
Conveniently located restaurants include Araxi Restaurant & Oyster Bar, Il Caminetto, and Rocky Mountain Chocolate Factory.
Are there opportunities to exercise at The Westin Resort & Spa, Whistler?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Westin Resort & Spa, Whistler located near the city centre?
Yes, it is 0.3 km away from the centre of Whistler.
Are any cleaning services offered at The Westin Resort & Spa, Whistler?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Resort & Spa, Whistler?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Resort & Spa, Whistler offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
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