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Conveniently located in the heart of downtown, just steps away from the Waterfront, Auberge Vancouver (formerly The Terminal City Club Hotel) is a luxury boutique hotel situated in a vibrant, urban environment. Surrounded by fine restaurants, unique shops and contemporary galleries, we hope to provide a truly memorable experience for the discerning leisure and business traveller alike, in an exceptional setting. A stunning view of the water, impeccable service, deluxe amenities and of course, elegant and spacious accommodations are only a few of the features that make Auberge Vancouver so exceptional. This truly unique property exudes quiet sophistication, yet it is a modern oasis. Our commitment is to ensure that you will enjoy an unforgettable stay. Come and be our guest; an unparalleled experience is waiting for you.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in a prime location, the Auberge Vancouver Hotel receives accolades for its cleanliness, with guests frequently highlighting the spotless state of rooms and particularly the bathrooms. While opinions on value are divided, with room size and location garnering praise but parking costs causing some concerns, the amenities are a standout feature. Many travelers are pleased with the spacious accommodations, fitness center, and pool.
The atmosphere is described as welcoming, underscored by modern decor and pleasant views, though a few visitors note the occasional smaller room or blocked vista. Service at the hotel is commended for its friendly and efficient staff, contributing to a positive guest experience.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Mixed
Cleanliness
Spotless
Service
Professional
Amenities
Well-appointed
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My husband and I stayed here overnight recently following an Alaska cruise. The hotel is located very close (walking distance) to the port and also close to the station from where we got a train to the airport. A 25 min journey for around €5. The hotel is not your typical hotel experience. It’s part of a complex within which there are residential units and commercial units and as such there is no lounge or restaurant. The room we were allocated was beautiful with 2 double beds and 2 massive picture windows looking out over the neighbouring skyscraper buildings. Our room had a large tv and desk area as well as a small table and 2 chairs. It was spotlessly clean and the decor light and modern. The room was very well equipped with a kitchen sink, fridge, coffee maker, microwave and free safe. There were also robes. Hotel guests have access to the on/site very well equipped gym and 25m swimming pool which were both very impressive with a lovely warm jacuzzi and a sauna and steam room in the changing areas. The staff on reception were very helpful.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded 23 May 2024
Dear DandA9, We are very pleased that you and your husband enjoyed your post-cruise stay at The Auberge. On behalf of the entire staff, thank you for your lovely comprehensive review as it is much appreciated and as well, thank you for taking the time to share your experience with the Trip Advisor community. Safe travels and we truly hope to welcome you back in the near future.
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Loved my stay here! Perfect location with amazing city and water views. The room was spacious, spotless, and felt like a mini studio with a comfy bed, mini-fridge, microwave, sink, and Nespresso machine. Super quiet for a great night’s sleep.
No ice machine on the floor, but staff brought ice whenever I asked. Laundry service was good and reasonably priced. The bathroom had a shower (no tub). No breakfast offered, so you’ll need to eat out or order in.
Feels luxurious without the high price! Would definitely stay again.
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Date of stay: February 2025Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded 4 weeks ago
Dear alwaysbliss, We’re grinning from ear to ear after reading your review; your comments mean the world to us and validates what what we do: to provide an exceptional experience for our guests, and we’re happy you enjoyed your stay with us. As you pointed out, since we do not have a restaurant on site, we hope you were able to dine at some of the very wide range of eating establishments from casual to fine dining just outside our front doors. On behalf of our entire team, thank you so much for your glowing comments. We do look forward to welcome you back on your next visit to Vancouver.
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This is a gem of a boutique hotel, about 2 easy walking blocks from the cruise terminal and convenient walking distance to all the food and shopping your heart desires. We stayed 2 nights in a king suite and 2 double suite. The hotel accommodated our request to have rooms next to each other, along with being quickly responsive to inquiries prior to our arrival. Our suites were well appointed, in great condition, with comfortable beds, and thoughtful amenities. Nespresso, microwave, mini-fridge, bottled water, tea, and access to a gym and pool as part of the city club that the hotel resides with. This hotel does it better than a lot of globally brands, at a very reasonable cost, in a can’t beat location.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded 23 Apr 2024
Dear Unikuorn, This is high praise indeed; we are absolutely ecstatic that you had a wonderful 2-night stay with us. On behalf of all of us at The Auberge, thank you so much for your kind words and the lovely review; we truly appreciate it more than you know. Should you ever consider visiting Vancouver again in your future travels, we are at your service.
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We stayed at the Auberge for 4 nights pre cruise. We booked direct with the hotel and reserved a city view wheelchair accessible suite. There are 2 accessible suites at the hotel. We looked at lots of hotels (possible all the hotels in vancouver!) and found the layout of the bathroom worked well for us. The hotel were very patient with all my questions and also provided photos to help us. We booked a year in advance and could cancel up to 24 hours before with no penalties.
The hotel is perfectly located, a short walk to the cruise ship terminal and the waterfront station for the tram from the airport (although with a wheelchair and luggage we decided to take a taxi to and from the airport). We walked everywhere from the hotel including gas town, china town, Stanley Park and granville island (via the aqua bus).
There is no restaurant at the hotel but the suite had a kitchen with kettle, coffee machine, sink, fridge and microwave. As we were trying to steer clear of covid before our cruise testing we tended to get take out rather than eat out. There were plenty of places nearby that did take out, including a 24 hour bakery/coffee shop just down the road.
We were worried about noise in the city, but we're able to sleep with the windows open and it was not too noisy.
The bathroom was perfect for my wheelchair using hubby. We only found a few hotels with accessible bathrooms that had a handrail to each side of the loo (North America standards don't seem to include a drop down rail which we need, and the Auberge had this and a further horizontal rail to the other side).
Staff were great at check in and also helpful with questions and local info throughout our trip.
The hotel has a pool, but I didn't see or use this during our stay.
On the morning of our cruise the close location to the cruise terminal meant I could pop down with our luggage before we checked out of the hotel and made our way to the cruise ship.
If we stay in vancouver again we wil stay at the Auberge again.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded 12 Aug 2022
Dear SharonA, Wow; you’ve written a very comprehensive review on your recent stay with us; we truly appreciate your positive comments. We’re very pleased to have been able to meet all your requirements during your 4 nights at the Auberge prior to your Alaskan cruise. Without a doubt, the entire Trip Advisor community will appreciate your helpful insight; thank you so much for sharing and for choosing to stay with us for your pre cruise visit.
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A very pleasant 3 star hotel located within walking distance to the Cruise Terminal. However, if you have luggage, a vehicle transfer is recommended. We stayed for 2 nights at the beginning and end of the cruise. Official check in is 3.00pm but following the cruise our room was prepared by midday even though the hotel was fully booked and check out is 11.00am. Service at the Reception Desk is pleasant, efficient and professional. Carl, Amanda and Bette at various times attended to our needs. They were excellent! We had a King Room which was spacious, clean, light and had all the necessary amenities including a Coffee making machine with capsules, microwave and sink. The bathroom was modern and spacious and the shower was excellent. There are 3 trolleys to carry luggage to the room but luggage attendants are hard to find! There is an excellent Pub (Lions Pub) which is just around the corner and serves a wide variety of food and drinks. Highly recommended!
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip:Parking can be difficult but spaces become available relatively quickly.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded 19 Jul 2023
Dear John W, Thank you so much for your positive comments and a detailed review of your recent pre- and post cruise stay at The Auberge to share with the Trip Advisor community. We certainly appreciate that you noticed all the little details that we spend time to ensure everything is in it’s place for our guests. Hope your cruise to Alaska was equally enjoyable Safe travels and should you find yourself in Vancouver again, we are at your service.
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We stayed at the Auberge from Oct 10th to the 15th. The location of the hotel is perfect, right in the core of downtown Vancouver and within walking distance of all major streets and shops, not to mention Canada Place where the majority of excursions/tours have their pickup point. We had a harbour view suite on the 12th floor and the room was spacious, with a separate sitting area and stunning views of the Port of Vancouver. The bed was too firm and not very comfortable and housekeeping could do a better job of cleaning (ie: vacuuming floors and dusting furniture). The televisions in the room do not have many channels available so if it's raining outside and you don't feel like venturing out you're basically screwed. The pool has re-opened but it was too much of a hassle to use it because you had to enter and leave the pool area fully dressed. Also, the front desk staff are hard to understand and not overly friendly. We gave this hotel four stars because of its location and the views but we would more than likely give a different hotel a try if we ever return to Vancouver. For the price you pay to stay at this hotel they should at least include a free breakfast, better housekeeping and at least one or two front desk staff where English is their first language. Overall, we had a pleasant stay.
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Date of stay: October 2021
Value
Rooms
Service
Room Tip:The harbour suites have beautiful views!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded 20 Jan 2022
Dear Mare D, Thank you for taking the time to share your experience with the Trip Advisor community on your stay at the Auberge last October. If at any time during your visit you feel that you require additional housekeeping services, please do not hesitate to contact the Front Desk so that they may promptly assist you. The fitness centre and pool are the property of the private club housed in the building, and our guests have the privilege of using those facilities if they wish. Generally there are two Front Desk staff available who are fluent in English and the General Manager is always available to assist you should you have any queries. As for breakfast, there are numerous options within the immediate vicinity and within walking distance that are suitable at every price point and budget. Thanks again for providing us with valuable feedback.
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An excellent comfortable stay overall. Very comfortable bed and pillows. Room and bathroom clean. Great central location, easy walking to just about everything central plus the metro train to the airport is only about 5 minutes walk. Nice, friendly staff. Shower is a bit awkward to work out for people not from this part of the World and room has the typical poor lighting of a lot of modern hotels, but it was still a fantastic stay overall!
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Date of stay: February 2025Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded 4 weeks ago
Dear Glenn H, We are most certainly pleased that your stay with us met with your expectations. We’re glad your room was comfortable & that our location was convenient for your sightseeing needs. If you inquire at the front desk, our housekeeping staff would be very happy to assist you in how to manage the shower; it’s easy once you know how. Thank you for sharing all the positive comments with the Trip Advisor community and we hope you had a safe return journey.
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Excellent location within walking distance of the harbour. Well maintained hotel. You can easily get breakfast in one of the small restaurants opposite the hotel. Excellent rooms.
From the airport you can either take the train (station 2-300 meters) or take a taxi for a fixed fee.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A centrally located high rise hotel that shares its location with the Terminal City Club. The rooms are spacious, modern and bright with great views of the city and glimpses of the harbour. A diligent team delivers great customer service and any requests are met with a warm smile and prompt response. Hotel guest can take advantage of the great fitness centre and oversized swimming pool that are part of the co-located club with an included membership for the duration of your stay. Convenient to the city centre and harbour front and rooms benefit from double glazing and are impressively quiet at all times.
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Date of stay: September 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded 9 Oct 2024
Dear SBH1666, It’s extremely gratifying to hear that your stay with us met with your expectations. We most certainly appreciate the positive review and for taking the time to comment on your experience with the Trip Advisor community. On behalf of the entire team thank you very much for choosing to stay with us. We hope to welcome you back again soon!
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Five of us stayed at the Auberge in two rooms for two nights prior to a cruise. There was a mix up between BA and the Auberge and we were unable to have the two bed suites that we were expecting. The hotel was full and as a result we had two suites with a separate bedroom and a living area with a sofa bed. As it was only two nights, this wasn’t a major problem. The hotel is in a fantastic location in downtown, five minutes from Canada Place (easily walkable, even with suitcases to get to the cruise terminal) and within 10 minutes walk of Gastown and the shops of Robson Street. There is no bar or restaurant within the hotel but the Lions Pub around the block was good for food and drinks, and Breka Bakery across the road had amazing cakes, pastries and sandwiches (sit in or takeaway). The rooms were a really good size with a large bathroom with lovely walk in shower. I had the bedroom, which was comfortable and with a King bed. I was told that the sofa bed wasn’t that comfortable – springs were sticking through and it creaked really badly. As I say though, it was only for two nights; any longer and we would have requested a different room. The other downside was the lack of soundproofing from the city noise – at times it was like the windows were open! Overall, this was a great hotel in an amazing location and we wouldn’t hesitate to stay here again.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded 25 Sept 2023
Dear disneyholic_UK, We are pleased to hear that you found our location to be convenient and accessible not only to the cruise ship terminal but also to the myriad of restaurants and cafés near and along the waterfront. Despite the miscommunication from British Airways in regards to your suite, the Front Desk staff always endeavour to accommodate the needs of all our guests and if you make a request, they would have initiated a change in suites if there had been any availability. We sincerely hope it did not inconvenience you and your party in any way. Thank you for the positive comments and we hope your Alaskan cruise was most enjoyable.
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Hi Lee M. Sorry I don’t have an answer regarding the iron & ironing board, but I encourage you to call the hotel directly. I telephoned them a few times prior to our arrival, snd the were always so very helpful to answer any questions I had.
Hope your joy your stay.
If the hotel can’t provide distilled water, there is a Shoppers Drug Mart close by that will most likely sell distilled water. Good luck & hope you enjoy your visit to Vancouver.
There are more places to choose from in the Vancouver area.
PRICE RANGE
$294 - $430 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
terminal city hotel, terminal city vancouver
FORMERLY KNOWN AS
The Hotel at Terminal City Club
LOCATION
CanadaBritish ColumbiaVancouverCentral / Downtown
NUMBER OF ROOMS
60
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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