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Shangri-La Hotel, Vancouver

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Traveller (660)
Room & Suite (594)
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Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(45 reviews)
“lower lobby”(28 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La Hotel, Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
Offers from Shangri-La Hotel, Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
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Reviews (1,830)
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1,703 results
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1,401
201
60
34
7
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LanguageEnglish
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1,401
201
60
34
7
Show reviews that mention
All reviewschi spamarket by jean georgeslower lobbyalberni streetbathroom mirrorconcierge teambeautiful hotelone bedroom suitenespresso machinehotel experiencesteam roombreakfast was includedvalet parkingturn down servicefitness centeran upgradefour seasons
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1 - 5 of 1,703 reviews
Reviewed 3 days ago via mobile

My brother and I were attending an event downtown & too snowy to drive home so by luck I had booked this hotel a few weeks prior. While I had trouble finding the parking entrance and it was a little cavernous, that's just nit-picking- as...More

1  Thank stephanie g
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 2 days ago

Dear Stephanie g, Thank you for taking the time to write such a wonderful and detailed review about your experience with us. Such a heartfelt feedback, it was a pleasure hosting you and I am glad you had a wonderful time from the minute we...More

Hotel's Favourite
Reviewed 2 April 2018

Perfect stay. Of all the hotels we've stayed at, this Vancouver Shangri-La Team epitomizes SERVICE at the highest level. You always hear the term 'you get what you pay for' but this takes the cake, you indeed get your money's worth and then some. The...More

Thank RCPoblete
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 3 April 2018

Dear RCPoblete, What an amazing review, thank you so much for taking the time to share your positive feedback about your experience at Shangri-La Hotel, Vancouver. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms, and restaurant offerings. I'm...More

Reviewed 4 days ago via mobile

Great service and beautiful space. We're stayed on top floor and have outside balcony with seating area. Loved sitting on deck and enjoying city views. Close to market and sights. Staying to celebrate our anniversary and see what Vancouver has to offerMore

Thank Cindy H
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 3 days ago

Dear Cindy H, Thank you very much for your feedback and for taking the time to post a review on TripAdvisor. It is a wonderful feeling knowing you really loved your stay with us. Your lovely notes on our team and property are sincerely appreciated....More

Reviewed 1 week ago via mobile

Stayed here just one night, for work. Upon checking in, as I was early, my room wad not ready, but the lady checking me in, checked me in to another room, Stayed in 705. Absolutely beautiful room. The attention to detail is absolutely admirable. Personal...More

Thank nv66
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 1 week ago

Dear nv66, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel to ensure you feel comfortable. We hope we have an opportunity to welcoming you...More

Reviewed 1 week ago

We stayed on May 17th. The room was super clean, big bathroom with shower and bathtub. Large balcony. Our room was decorated with petals and other beautiful amenities. We visited Market Restaurant and breakfast was delicious.

Thank edsonibarra92
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 1 week ago

Dear edsonibarra92, Thank you for taking the time to share this feedback, we hope to welcome you back to Shangri-La Hotel, Vancouver again soon! Kind regards, Kari Koskela, General Manager

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$401 - US$658 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$401 - US$658 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (660)
Room & Suite (594)
Dining (61)
Pool & Beach (20)
Amenities (36)
Business Centre & Event Rooms (2)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
Ask a question
hjtlincoln
29 May 2018|
AnswerShow all 3 answers
Response from victorbalcazar | Reviewed this property |
Yes ! It’s free and really fast. It literally works in every area even areas surrounding the hotel !
1
Vote
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lindaluv
24 May 2018|
AnswerShow all 3 answers
Response from erin8ight | Reviewed this property |
I think we had a deluxe suite and it had a balcony. They are very responsive so if you call or email them they would be happy to help you pick a room.
1
Vote
JSA-Seattle
23 March 2018|
AnswerShow all 2 answers
Response from Brie66 | Reviewed this property |
So sorry for the late response, I’d suggest e-mailing the hotel with your requirements. They move heaven and earth to make your stay as suitable for you as possible. Have a great stay :)
0
Votes
Room Tips
"Even though our room was close to the elevator, we never heard a thing."
Read review
"Ask for the room with the bathroom that has windows. The view while taking a bath is beautiful."
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"The hotel offers accessible rooms which are really well appointed."
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"Get a room that suits your needs. Even the basic rooms are really good."
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