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Best Western Plus Kelowna Hotel & Suites

Traveller (88)
Room & Suite (68)
Pool & Beach (16)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Conference / Meeting Rooms. Centrally located, close to great shopping, award winning wineries and championship golf courses. Did we mentioned our free shuttle service?
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Parking
Spa
Breakfast included
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel packages
Reviews & more
1,362Reviews
158Photos
10Q+A
100Room tips
Traveller rating
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Popular mentions
A go to stay whenever I’m in Kelowna. Super friendly and caring staff, clean and maintained property and rooms. Large breakfast area and well stocked. Parking and close to kelowna shopping. Never disappointed.
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Hotel's Favourite
We only stayed overnight and I wish we had stayed another night or two. Kelowna itself was a beautiful place and this hotel was of a very good standard. Although not downtown, it was not far to drive in. The hotel was near several out of town shops and restaurants, so there
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Response from George M, General Manager at Best Western Plus Kelowna Hotel & Suites
Responded 6 Aug 2018
Thank you for sharing your experience at our hotel. We are delighted to hear that you found our hotel to be of a very good standard, our staff to be very friendly, helpful, your suite to be clean and well equipped and our complimentary hot breakfast buffet to be very good with plenty of choices. We look forward to welcoming you back on your next visit to Kelowna. Sincerely, George
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Not worth the money, the breakfast was terrible! The fruit was old and bruised should have been thrown out and the bacon was awful, it was like dog treats! Rooms average and nothing special. Rates keep going up at this hotel but the quality and service has not!
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Review collected in partnership with Best Western
Response from GeneralManagerBWK, General Manager at Best Western Plus Kelowna Hotel & Suites
Responded 2 days ago
Dear Vacation60235829809, I'm sorry to hear your experience was not to your satisfaction. I appreciate the fact you cared enough to let us know. Please feel free to ring me anytime at 250.979.6901 so we can make this right- I promise we'll do a much better job next time. Warmest Regards J
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We stayed in the family Room what an amazing large room very clean quiet....The Breakfast was hot and a large variety to choose from ...Check out was a cluster ...but it all got sorted out and I for sure would stay again ...
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Review collected in partnership with Best Western
Staff were extremely helpful and the room was very spacious and comfortable. At checkin, the front desk immediately resolved an airport shuttle timing issue with complementary taxi service. We left for the airport too early for the included breakfast but were offered a to go
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Review collected in partnership with Best Western
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
large bathroom, vanity, complimentary slippers, bath robes, closet on left side
room 111 pet-friendly, ground floor, two queen beds
large pet-friendly room, number 111
Standard room with two beds
view from the room
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Are dogs allowed?
Yes! They even supply a goody bag for your dog. Register them at the front desk when booking.
0 votes
Is smoking allowed on the property? My travel companion is a smoker. Thank you.
Hello. Yes, smoking is permitted but outdoors only. We do allow smoking on patios but the patio door must be closed to ensure the smoke doesn't filter in. Of course, our preference is for guests to smoke outside of the entrance. There is an acknowledgment of our smoking policy and penalty that the guests must sign when they check in that refers to smoking. Thank you for asking.
0 votes
Is there coffee pots in your rooms
Helpful to know that coffee or tea is available across from desk at all hours when I have stayed there on several occasions, saved the hassle for me to make in room.
0 votes
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Hello, Is there a parking charge for using their car park when staying at the hotel?
Hello, We do not charge for parking - it is complimentary, as is our fiber optic WiFi, local calls, newspaper to your room and our hot buffet breakfast served in the Atrium. Thank you for asking and I hope you'll choose to stay and try us out. Regards, Rosemary Paterson, General Manager
0 votes
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is there shuttle bus that goes daily direct to big white and returns?
Hello, thanks for the question. I believe that Big White offers a shuttle on Fri, Sat, & Sunday but I've reached out to my contact for clarification and pricing to be certain. I will advise as soon as possible. Thanks, Rosemary
1 vote
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12
"Courtyard rooms are close to parking."
"book in advance, ask what's available, website is a good guide as well"
"Get a balcony to enjoy the view"
"higher floor for great views"
"If a light sleeper not on side of Greyhound depot in high season."
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PRICE RANGE
US$102 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus kelowna hotel kelownabest western plus kelowna hotel and suitesbest western hotel kelownabest western kelownakelowna best western
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelownaCentral City
NUMBER OF ROOMS
176
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