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All reviews best westerns courtyard area hot breakfast tower room breakfast was excellent shopping and restaurants breakfast staff the breakfast area the ground floor up to date comfortable beds free breakfast excellent stay would definitely stay here again enjoyed my stay central location one night stay
We only stayed here for one night as it was part of a organised tour . But the service from the hotel was first class. It happened to be our 25th wedding anniversary on the night we stayed and the hotel staff really made an...More
I stayed here for the weekend while on a wine tour with a couple of girlfriends. Patrick was so very helpful with the planning and went out of his way to make sure we had everything we needed. He helped us with our luggage and...More
Thank Denise A
Response from GeorgeM5924, General Manager at Best Western Plus Kelowna Hotel & SuitesResponded 4 weeks ago
Dear Denise A,
Thank you for sharing your experience at our hotel. We are delighted to hear that Patrick took such good care of you and that you found you room to be clean, that you enjoyed the pool and hot tubs as well as...More
Stayed at the hotel for 4 nights recently as part of a business trip. The hotel is nice and clean, my room was on the 7th floor of the tower with a nice view, bedding very comfortable. The daily breakfast very satisfying, lots of selection,...More
We stayed here for one night on our drive across Canada, and were only here for a few hours. Check-in was easy, although the girl at the desk tried to charge me an additional fee for two of us staying (I guess when I booked...More
The location of this hotel is not the best - in the middle of car showrooms and offices, but it is an excellent hotel in it's own right with a small swimming pool. Superb room with a good view of the area (tall building). Very...More
Thank Tony H
Response from GeneralManagerBWK, General Manager at Best Western Plus Kelowna Hotel & SuitesResponded 1 week ago
Thank you so much for the kind words, Tony H! We really appreciate you taking the time to leave us a review, and we are happy to hear that we were able to meet your expectations in both accommodation and hospitality. We have a fantastic...More
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, …MoreWellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Conference / Meeting Rooms. Centrally located, close to great shopping, award winning wineries and championship golf courses. Did we mentioned our free shuttle service? Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from RosemaryPaterson | Property representative |
Hello. Yes, smoking is permitted but outdoors only. We do allow smoking on patios but the patio door must be closed to ensure the smoke doesn't filter in. Of course, our preference is for guests to smoke outside of the... More
Hello. Yes, smoking is permitted but outdoors only. We do allow smoking on patios but the patio door must be closed to ensure the smoke doesn't filter in. Of course, our preference is for guests to smoke outside of the entrance. There is an acknowledgment of our smoking policy and penalty that the guests must sign when they check in that refers to smoking. Thank you for asking.