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521 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8 Canada
11 people are viewing this hotel
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US$303
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Free cancellation until 25/08/22
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Panoramas (9)
Room & Suite (411)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 28/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 28/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 34 hotels in Banff
Location
Cleanliness
Service
Value
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room and hot pool. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Kids stay free
Car park
Wifi
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Restaurant
Happy hour
Vending machine
Skiing
Bowling offsite
Canoeing offsite
Tennis court offsite
Children's playground
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Pedicure
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Housekeeping
Room service
Safe
Telephone
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Japanese
2519Reviews46Q+A100Room tips
Traveller rating
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Ada Z wrote a review 12 Aug
8 contributions
The hotel, like all other hotels in the town, looks nice outside. But very basic and small room. Just like a motel room. Underground parking is good. It is on Banff Ave so it is expensive. But if you drive, you can find better hotel with same price in town than this one.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Quest828121 wrote a review 12 Aug
2 contributions
No air conditioning except hallways, small window facing courtyard so no breeze through that. Shower head is about 5.5 feet high. Feels like an old super 8 hotel. Hot tub nice is though. Rooms can adjust heet but not cooling. I found the beds uncomfortable
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Not a summer hotel. No air conditioning
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Greg D wrote a review 8 Aug
4 contributions
Beware of The Banff Caribou Lodge, if your expecting a resort you will be sorely disappointed. There is NO AC in any of the rooms yet there is in the hallways and common areas.🤷🏻‍♂️ They close the hot tub room from prime time 1-2:00 PM 🙌🏽 No towels or soap in the showers We will never be back
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Helane G wrote a review 6 Aug
Chevy Chase, Maryland87 contributions65 helpful votes
No, this property does not have air conditioned rooms. The corridors are air conditioned, but don’t be fooled. The rooms are not. There is a fan below the coffee maker that helps a bit. But it is hot in summer. The breakfast was just ok. Nothing special. Much better places to stay
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ali M wrote a review 4 Aug
1 contribution
The hotel is charming and comfortable. It is only when we decided to have dinner in the hotel at the Keg. The person in charge was rude and argumentative. We were asked to wait for 10 minutes in the reception for the table. We were refused to have a drink at the bar while we are waiting because the bar was full. The bar was not, it was half empty. There were at least 8 tables ready for clients but the young lady decided to make people wait in the reception. Bizarre really.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ShutterBuggz wrote a review 4 Aug
Niagara Falls, Canada107 contributions71 helpful votes
Very much enjoyed our stay at this hotel. The decor was very well suited to a mountain lodge. I felt pampered with the Rocky Mountain soap collection in our room. On site dining included the Keg which provided an excellent prime rib dinner and breakfast buffet. My only disappointment was the lack of AC in the room. However, a fan was provided to make sleeping a bit more comfortable.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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obi1knobbe wrote a review 3 Aug
Tustin8 contributions
this hotel does NOT have airconditioning. we were there for 2 nights, July 31 and August 1, 2022 and we were miserable. those must have been the hottest days of the season, possibly a heatwave. it felt like we were in a sauna, we had a small crack of a window that we left opened all through the night, but that did not help any. it felt like there was no ventilation. they provided a small vornado fan, that was so loud, I was deaf when I woke up. For seniors like us, this is not a place to stay. our agent booked us this hotel without telling us this place did not have aircon. we would have booked somewhere else.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: there are no good rooms here in the summer months. all of the rooms do not have airconditioning.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MIT N wrote a review Jul 2022
Seattle, Washington9 contributions9 helpful votes
It was horrific experience. No air conditioning when it's 92 F outside, makes it torture to sleep or stay in the room here. We were forced to keep our door wide open for several hours so that cool air enters the room... so ridiculous it's unbelievable... So inconsiderate to people with health conditions. Rooms are tiny, claustrophobic, dark and windows are super small, reminds me of staff room on the lowest level of the cruise ship... It smells like sweat mixed with farts here. In the parking garage, strong scent of chlorine and lots of exposed pipes, who knows what's dripping from these pipes... Hotel is old and desperately needs renovations. All that for a $400 USD per night!!! Lovely... I will never return to this place again... ruined trip...
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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voyger1 wrote a review Jul 2022
London, United Kingdom198 contributions112 helpful votes
There’s no air con and our box room is like an oven - called reception only to be told we have provided a fan and you can open the window, it’s 28 outside at 10pm so not a lot of good. He did advise very helpfully that the hotel next door has air con. TV is so old there’s no smart facilities as in no Netflix or any other streaming service. I’d have got over that but the control doesn’t work either so if you want to change channel you have to get up stand next to the TV and then use the control. Not that there’s much point as there is also no way of bringing up a TV guide. Looking forward to a relaxing evening catching up on some TV after a great day hiking. Think again - In our sweat box. Banff is amazing and I’m got going to let paying premium prices for budget accommodation mar my holiday- but if you are planning on visiting anytime soon (in summer) book next door
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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CummingDubai wrote a review Jul 2022
Aberdeen, United Kingdom473 contributions226 helpful votes
Stayed here a couple of nights after coming off the Rocky Mountaineer. Centrally located and on a regular free bus route. Room are nicely appointed. We found the room very stuffy and it was only after a restless night that we found that the air conditioning in the hotel was turned off. By opening the window we got a bit of air circulation on the second night. We only ate breakfast one morning in the Keg restaurant which was not great. They had run out of tea citing that they had too many British guests in who had drunk all their tea. Buffet breakfast was not very extensive and never fully stocked .
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip: Make sure window opens if visiting in Summer. So probably a rear room would be best
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$125 - US$375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banff caribou hotel banff, banff caribou lodge and spa, caribou banff, caribou lodge banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
190
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Frequently Asked Questions about Banff Caribou Lodge & Spa
Which popular attractions are close to Banff Caribou Lodge & Spa?
Nearby attractions include Banff Legacy Trail (0.2 km), C Level Cirque Trail (0.2 km), and Spray River Trail Loop (0.2 km).
What are some of the property amenities at Banff Caribou Lodge & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Banff Caribou Lodge & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Banff Caribou Lodge & Spa?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Banff Caribou Lodge & Spa?
Conveniently located restaurants include El Toro, Chili's Grill and Bar, and The Keg Steakhouse + Bar - Banff Caribou.
Are there opportunities to exercise at Banff Caribou Lodge & Spa?
Yes, guests have access to a fitness centre, a heated pool, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Banff Caribou Lodge & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Banff Caribou Lodge & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Banff Caribou Lodge & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Banff Caribou Lodge & Spa?
The staff speaks multiple languages, including English and Japanese.