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337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8 Canada
Lowest prices for your stay
Booking.com
US$404
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Free cancellation until 25/08/22
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Expedia.com
US$350
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Free cancellation until 25/08/22
Travelocity
US$350
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Free cancellation until 25/08/22
Hotels.comUS$350
travelup.comUS$418
PricelineUS$404
View all 19 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (321)
360
Panoramas (4)
Room & Suite (120)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 12/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 34 hotels in Banff
Location
Cleanliness
Service
Value
Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Sauna
Free breakfast
Bicycle rental
Hiking
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Skiing
Canoeing offsite
Business Centre with Internet Access
Conference facilities
Meeting rooms
Steam room
Baggage storage
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
1404Reviews20Q+A100Room tips
Traveller rating
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Most Recent
Jonathan D wrote a review 17 Aug
London, United Kingdom194 contributions127 helpful votes
We stayed 3 nights. Hotel reception staff were friendly and helpful (allowed us to rent bear spray from them instead of having to buy). Car parking was good. Hotel room was a very god size, a little dated perhaps, but no real issues with that. Lovely products used in the bathroom. Breakfast was simple, but they had an omlette station, which was a nice touch. Easy walk down the street to the main restaurants/bars area.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MORLACMEN wrote a review 16 Aug
Montreal, Canada116 contributions4 helpful votes
Hello, we booked this hotel stay through travelhub.airmiles.ca (via AirMiles) and in the description, AirMiles never mentions that this property does not have an AC in the hotel nor in the rooms. When we arrived at the hotel on July 25, inside the room was already 27C. We tried using the AC thermostat but never turn on. We called the reception and they stated that the hotel nor the rooms have AC. We were horrified. They provided a 2nd fan but to no avail. We opened the interior balcony door facing the dinning room and the mosquitos were welcomed in our room. We had to close the door again as we were eaten alive. Finally, we ended up not sleeping in a room with mosquitos and 27.5C. Just horrible, imbereable. We spoke to the manager Katy Lister and showed her the AirMiles Webpage where we booked our room and it never states that there is no AC in the rooms. They state other things not available in the hotel/room but never mentions about not having AC. We just could not sleep. If we have known that there was no AC in the room, we would have booked a different hotel. Therefore, Please do not be deceived by the nice pictures We asked for a refund from AirMiles and the Hotel both of them denied a refund. They would not care about our disconfort, they just want your money!!!! WARNING, NO AC in this hotel. Watch out, you will hot! :-( It was almost 600$ for 1 single night and we could not sleep at all.... JUST HORRIBLE AND TOO EXPENSIVE!!!! Plus extra taxes and booking fees!
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Date of stay: July 2022
Value
Location
Service
Room Tip: no best time to book
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David B wrote a review Jul 2022
133 contributions100 helpful votes
We stayed 6 nights here and we were satisfied with our stay. The employees were friendly and the room was clean. We got into town early and our room would not be ready til 4pm but the front desk gladly stored our luggage while we explored town. There is free breakfast in the morning. We only had it once but it was good. They have 2 floors of free underground parking, which is very convenient. It's on a space available basis. Only one night we had to park on the street but it's because we got back late. Only thing I wish could be improved is the lighting. The room is a little dark for my liking and my wife had a little difficult time doing her makeup. But no big deal. Would stay here again, especially since the location is very ideal. It's walking distance to everything and the main shuttle stop and grocery store is across the street.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nicola McRae wrote a review Jul 2022
Dundee, United Kingdom77 contributions5 helpful votes
+1
Stayed here for 3 nights on our tour of Alberta and BC. Fantastic staff, particularly the front desk team (who helped us with some lost items), and a very clean and comfortable triple room. Lovely interior, decorated in a more rustic style than other hotels we stayed in - which we loved. Bathroom spotless and modern. Fantastic location on Banff Avenue, just a 5 min walk into Downtown for some excellent shops and restaurants. Quiet too. We had breakfast included which was delicious. Also included was a free pass for the Roam transit system - use it!! It’s so useful to get to the Gondola and the Hot Springs. Overall, a lovely hotel and a great base to explore Banff, the beautiful lakes and the Rockies. Thank you!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mennakhouly wrote a review Jul 2022
Edmonton, Canada82 contributions6 helpful votes
My husband and I enjoyed our stay here. no view but it is close to everything anywhere you want to go to. We had our breakfasts in the hotel's restaurant. it is a short walk away from restaurants, a mall and sightseeings.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steve wrote a review Jul 2022
Colorado Springs, Colorado38 contributions3 helpful votes
Great location to walk around Banff or catch the transportation to take you where ever you might want to sightsee. Our room was comfortable and clean. Great bathroom and shower. The spa area in the basement needs a good clean with some updating. The breakfast area was comfortable with a decent selection for a hot meal. However, we are vegetarians and don't eat eggs so for us the selection was a bit limited. We did not use the in house restaurant because the hostess just seemed a bit irritated all the time and Banff has such good food within walking distance we chose to try local eateries.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Room 346, nice views and is good for a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tara M wrote a review Jun 2022
Halifax, Canada223 contributions83 helpful votes
We stayed in here for one night and had a great sleep for sure. We entered the pasta restaurant and were told they were open by one wait staff and then told after we had drinks that it would take 45 mins for the kitchen to open. When we arrived we got in early enough to snag a great parking spot in the underground parkade but they did not tell us that there was a lot of construction going on inside the hotel for rooms as well as there only being one working elevator out of two. A little jammed but clean rooms. No view from the balcony other than the building next to the room.
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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G_I_M_AN_advisor wrote a review Jun 2022
Winnipeg, Canada15 contributions6 helpful votes
Stayed overnight for 2 nights. Hotel originally built in 1972 but refurbished around 1996. The updates were very nicely done and still look great. Bed super comfortable, bathroom very clean. Rooms are smaller than what I have seen in newer hotels. Don't let this stop you from staying here. Restaurant onsite provides a FULL buffet breakfast, fantastic! Staff are courteous, professional. The only downfall is that the 2 original hot tubs were not updated in 1996. The jets were hardly functional, more a warm bath than anything. However, I didn't go to this hotel solely for the hot tub. Location is great, right downtown so that walking here and there is so handy. Price per room is pricy but it is Banff, it is what it is. Recommend you stay here.
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: IF required to park outside in open area, a room near the back may allow quicker access to car.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ronnie Letford wrote a review Jun 2022
Greater Adelaide, Australia2 contributions2 helpful votes
We had a 3 night stay at the Ptarmigan as part of a Rocky Mountaineer trip which was extended another 10 days when we contracted Covid. During our isolation the staff went above and beyond what could have been expected of them, showing real care and concern for our well being. 10 days isolation in a hotel room is no fun but the staff at the Ptarmigan made it as comfortable as it could be. Can’t praise them enough. Without us asking the Ptarmigan dropped the room rate for our isolation stay to a more than reasonable level - I did not expect this, but, again, it was very much appreciated. After a ruined holiday (Rocky Mountaineer trip cancelled as was our Holland America inside passage cruise) their care and concern gave us a boost during a difficult period. A comfortable hotel in a great position near the centre of Banff. Excellent breakfast with omelettes made to order and a good selection of other breakfast choices. Thanks again to all at the Ptarmigan
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Date of stay: May 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cassie060 wrote a review Jun 2022
Hertfordshire13 contributions8 helpful votes
The hotel is situated in a good position in Banff , near shops snd restaurants surrounded by lovely views. The staff were very friendly and helpful and the beds of good quality and very comfortable. That is the good points. The bad points are the rooms, the hotel does not have air conditioning only heating. A small vent has air coming in but as reception told us if it’s hot it will be hot air and if it is cold it would be cold air. It was hot while we were there and we were put in a room with no outside windows, there was glass and a door that opened onto a balcony overlooking a meeting room! there was a meeting going on when we walked out. Some rooms have a balcony overlooking the lobby, also with a balcony. So with no window to open the heat at night was awful. Blinds covered the glass so we had no idea when it was morning or whether it was raining or sunny. I have stayed in many hotel rooms but this was the worst. It had a tiny bathroom without a mirror or basin. The basin was situated on a little unit next to the small hanging space. We moved rooms for our last night which had a proper bathroom and windows that looked straight on to another building and the windows didn’t open. Compared to other hotels we had stayed at during our time in Canada, all the others had a microwave, an iron and ironing board a shaving mirror, this hotel had none only a microwave down in the lobby for all to use .The hotel included breakfast but it was very poor compared to what other hotels offer. Such a shame as in general it was a nice hotel with a bar and pizza restaurant but the important comfort that is needed in a bedroom was missing.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$139 - US$400 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banff ptarmigan hotel banff, ptarmigan inn banff, banff ptarmigan inn
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
134
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Frequently Asked Questions about Banff Ptarmigan Inn
Which popular attractions are close to Banff Ptarmigan Inn?
Nearby attractions include Eureka Banff Escape Room Adventures (0.3 km), Banff Avenue (0.4 km), and Melissa's MisSteak (0.4 km).
What are some of the property amenities at Banff Ptarmigan Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Banff Ptarmigan Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Banff Ptarmigan Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Banff Ptarmigan Inn?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Banff Ptarmigan Inn?
Conveniently located restaurants include Hello Sunshine Banff Sushi, Masala Authentic Indian Cuisine, and Farm and Fire.
Are there opportunities to exercise at Banff Ptarmigan Inn?
Yes, guests have access to a sauna during their stay.
Is Banff Ptarmigan Inn located near the city centre?
Yes, it is 0.4 km away from the centre of Banff.
Are pets allowed at Banff Ptarmigan Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Banff Ptarmigan Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Banff Ptarmigan Inn?
Many travellers enjoy visiting Cave and Basin National Historic Site (1.8 km) and Old Crag Cabin (0.4 km).