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Barcelo Maya Palace

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Traveller (7274)
Pool & Beach (1927)
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Overview
Hotel website
Carretera Chetumal-Puerto Juarez km 266.3 Xpu Ha, Puerto Aventuras 77750 Mexico See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Barcelo Maya Palace
Special Offer: 35% off
Hotel deals
Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,893)
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6,359 results
Traveller rating
3,755
1,475
662
248
219
Traveller type
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LanguageEnglish
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3,755
1,475
662
248
219
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1 - 5 of 6,359 reviews
Reviewed yesterday

We have been here a few times now and overall was a great experience. We upgraded to ocean front premium and really enjoyed the view. Hydro therapy at the spa was very refreshing. Staff as always were friendly and attentive. Buffets had a large selection...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Linda B
Hotel's Favourite
Reviewed 1 week ago

We enjoyed a wonderful time at The Barcelo Palace Premium Level in early August. The suite we had provided a beautiful ocean view and was impeccably maintained. We were treated to lovely sweets and chesses as we returned from the pool on several days. What...More

1  Thank 1diva
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 1 week ago

Dear 1diva, It is very kind of you to take time and write such a wonderful review about your recent stay at Barceló Maya Palace. Your willingness to share on TripAdvisor for future travelers makes us very honor. We are delighted to read that all...More

Reviewed yesterday via mobile

First time at the palace. It was a blast. Usually we stay at the Caribe or one of the other Barcelo connecting properties but in September the prices are pretty similar. I have to say the palace is definitely a step up. The rooms are...More

Thank Nikemom
Reviewed yesterday

Overall ok but could be better, found a lot of ants in the room and we had to move to another room , also we found a lot of molds and caused allergic reaction , not bad stay but needs a lot of work ,...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank maykarem1212
Reviewed yesterday via mobile

The staff is really great and is doing an excellent and professional job but I don't think it's fair to ask clients to rate the hotel only based on its staff. The food for instance is 90% industrial food, almost no food is locally prepared....More

Thank Areveillon
View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Family
,
Business
,
Romantic
,
On the Beach
,
Luxury
,
Top resorts Hotels
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
On the Beach
,
Luxury
,
Top resorts Hotels
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
756
Price range
US$214 - US$562 (Based on Average Rates for a Standard Room)
Formerly known as
Barcelo Maya Palace Deluxe
Also Known As
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
,
Barcelo Puerto Aventuras
,
Barcelo Hotel Puerto Aventuras
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Photos
Traveller (7,274)
Pool & Beach (1,927)
Room & Suite (875)
Dining (724)
Family and Play Areas (149)
Amenities (91)
Business Centre & Event Rooms (36)
Nearby
Nearby HotelsSee all 18 hotels in Puerto Aventuras
Barcelo Maya Colonial
7,369 reviews
.06 km away
Barcelo Maya Tropical
5,821 reviews
.10 km away
Barcelo Maya Beach
10,047 reviews
.42 km away
Premium Level at Barcelo Maya Palace
220 reviews
.68 km away
Nearby RestaurantsSee all 73 restaurants in Puerto Aventuras
Jessie Gelato
406 reviews
2.06 km away
Rauxa Show
326 reviews
2.09 km away
1329 Barcelona tapas
19 reviews
2.02 km away
Royal Grill
153 reviews
2.20 km away
Nearby AttractionsSee all 62 attractions in Puerto Aventuras
Dolphinaris Barcelo
934 reviews
.35 km away
Cenote Jardin del Eden
375 reviews
1.53 km away
Dressel Divers
524 reviews
.38 km away
Divers UnderGround
84 reviews
.67 km away
Questions & Answers
Ask a question
David H
24 September 2018|
Answer
Response from richardbU8055JC | Reviewed this property |
No they don't
0
Votes
Wendyfromwendyville
20 September 2018|
AnswerShow all 3 answers
Response from rnmn528 | Reviewed this property |
The Barcelo Maya Grand Resort refers to the entire complex of all 5 areas, Palace, Tropical, Colonial, Caribe, and Beach. If you have booked the Palace, you will be placed in the Palace. If you have booked one of the other... More
1
Vote
Clivia R
13 September 2018|
AnswerShow all 5 answers
Response from Blrsmiller | Reviewed this property |
Yes there is. It’s great. We used it for hot stone massages and it was fantastic
1
Vote
Room Tips
"We enjoyed our gardenview room - we got to see several deer and birds. Very quiet."
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"The restaurants and bars are all close to the beach, so closer to the beach also means closer to all..."
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"Premium level is ideal if you can afford the upgrade. It will get you closer to pool, beach, and restaurants."
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"Oaxaca section is pretty nice. Ask for room near beach and pool."
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