Finding an ideal family-friendly all-inclusive resort in Puerto Aventuras does not have to be difficult. Welcome to Barcelo Maya Colonial, a nice option for travellers like you.
Adoratorio, ruinas Chac-hal-al (1.4 mi), located nearby, makes Barcelo Maya Colonial a great place to stay for those interested in visiting this popular Puerto Aventuras landmark.
The rooms offer a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as paid internet access is available, allowing you to rest and refresh with ease.
Barcelo Maya Colonial features a concierge and room service. In addition, as a valued Barcelo Maya Colonial guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
Puerto Aventuras has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Latitude 20, The Divot, and Pelican Point Restaurant & Bar, which are serving up some great dishes.
Should time allow, Puerto Aventuras Marina is a popular marina that is relatively easy to get to.
Barcelo Maya Colonial looks forward to welcoming you on your visit to Puerto Aventuras.
Checked into this hotel for second half of the trip after spending first half at Bahia Principe Coba. Booking: booked caribe but got beach. Check-in: arrived at 1 but could get the room only at 3:30pm Food: not upto par. Bahia Principe was much better than barcelo and the price was cheaper , Bahia is a better value Atmosphere: very laid back. Loved Bahia for the atmosphere, very lively. This place is almost dead. Beach: best for beach Pool: nice big pools
This is one of the best experiences in Riviera Maya. There is a lot to do without ever leaving the resort and the staff takes care of all of your tours and information. The people at the booths in the market are a bit pushy since they aren't getting any business, be prepared to stand your ground - but the resort gift shop has everything you need at a fair price. I also like the guys selling jewelry on the beach. I will be back!
When I stayed here I experienced great service. Emeterio Guzman’ Moises and Manager Erik Ramirez were great servers they were attentive and very kind at this Seafood restaurant at the resort. My family and I will be definitely be returning to the Barcelo Colonial resort!!
The service was incredible. The food was very delicious and excellent and we had an amazing time. The restaurant Marenostrum was my favorite in the whole resort. I thoroughly enjoyed my dinner and am looking forward to coming back. Manger Erick Ramirez an staff Emeterio Guzman and Moises
I can not explain how disappointed I am with this hotel. I have serious nerve damage on the left side of my face and am unable to have anything touch it, including wearing a mask without extreme pain. I called Barcelo and asked their mask policy. I was told in no uncertain terms that it would not be a problem to eat in the outdoor restaurants without a mask. I understood that we would not be able to go into the indoor restaurants. So we booked. We arrived and checked in without incident (no mask) but when we arrived at the outdoor restaurants we were told to leave. No Mask, No Food, No Exceptions. We went to the room and ordered room service (which is most certainly NOT FREE) We waited for well over an hour for the food to come and when It did arrive it was cold. Next day we tried again and this time the lady at the restaurant became irate, loud and almost violent towards us. Next, we tried to have my husband go to the buffet and bring back food for me but they would not allow it. We went to the front desk and the manager told us there was nothing he could do that we would just have to order room service. We did for the next 3 days with horrible results. It would often take an hour just to get through to them, once they disconnected us 7 times before they took our order and not once was our order correct and the food was most often cold after waiting an additional 30-90 minutes for it to arrive after ordering. After the third day we decided to just leave. It was no fun being stuck in the room and receiving cold food and paying hundreds of dollars in room service after paying for an all-inclusive. We finally got the General Manager who told us he would refund the remaining days. 6 weeks later we are still waiting for that promised refund. I have to say this has been the worst hotel experience I have ever had. Also, a warning! DO NOT swing in the hammocks! One of the huge logs holding the hammocks up fell on a man as he was getting into the hammocks and could have easily killed him. Luckily he just had a banged up leg. We also saw several other hammock stands that had collapsed. Very Very Dangerous!…
The GOOD: You have to try one of these 5 hotels at least once. In general, they are trying, and they are running well. If you AI resort vacay, you know what I mean: theres's just more good going on than bad. CLEAN, PRETTY, GOOD FOOD, FRIENDLY STAFF, GREAT POOLS, and BEAUTIFUL WATER. Lots to do!! Sea turtles, Dolphins, Iguana's, catamarans, snorkel, scuba, deep sea, beach and palm trees. THE BAD: same thing every time - Middle pool is cloudy and unclean. I had to complain 3 times, but they got a new guy in there checking the chemicals and got it up to American standards. Neither Refrigerator in my 2 rooms worked. Had to get one replaced. Drinks are a little lacking for me. Would like to see them get a few pina colada machines. Maid service this trip was sub-par. I think we just had a slacker, it's usually much better. Been places that have done MUCH worse-a one or two that did much better. Very consistent and for the money, we will continue to return to the Barcelo's @ Riveria Maya.…
Beautiful resort, needs a little maintenance & updating, beautiful beach & great pools. Unfortunately the resort is lacking in entertainment. Why is the disco still closed? It is advertised as having a disco when booking but is not open. The is really disappointing especially since other resorts disco’s have reopened & is false advertising. Please open the disco, nothing wild but people want the opportunity to dance, have fun & enjoy themselves when they have worked hard & saved.
This property has its pros and cons and I am going to review each section separately. Check in - 4/5: After reading several reviews, I was expecting the worst, but it was not as bad as I thought it would be, the staff can definitely do a better job, but they seemed overwhelmed. However, they are very nice once it is your turn The Rooms - 1/5: Very disappointing. Let me preface by saying that I could not get the ocean front premium level rooms, may be they are better, but the 'superior double room' was awful, yes, they are damp and a bit moldy. Very ok on cleanliness and it is dated. Made our stay rather dull. The Grounds and Pools: 5/5: Lovely. the Garden and grounds are beautiful and lovely. We enjoyed the pools thoroughly. And there are several of them. The beach: 5/5: Awesome. Yes, certain sections are rocky but there is a good stretch with just sand and there is plenty of beach chairs. Activities: 4/5: Definitely lots to do, Staff are courteous and help you schedule them. Food: 1/5: Bland and uninviting. We are vegetarians, the options for us is pretty much non existent. and it is extremely bland. Vegetarians eat a lot more than just raw vegetables. We managed to get reservations into three of their restaurants and that was no better. Overall: 3/5. I am not sure if we will go back here. We could have managed with the food but the rooms were just not there. Very disappointing. …
We chose the Barcelo Colonial knowing exactly what to expect and once again we were not disappointed. We brought more family and friends and they also enjoyed the resort. All of the precautions were being taken. Room was excellent and always clean. Food availability is also excellent. It is nice to be able to go anywhere and eat. Beach is wonderful and so is the scuba diving. I would definitely return.
Antonia max and Denali trejo were amazing. Made the best drinks on the resort. Made me feel comfortable and welcome. Had a great time at colonial. My favorite drink was the mojito. They made it very good.