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Barcelo Maya Colonial

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Traveller (6362)
Pool & Beach (1930)
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Overview
Hotel website
Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750 Mexico See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
Hotel website
Offers from Barcelo Maya Colonial
Special Offer:55% off
Hotel deals
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Reviews (7,526)
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4,079 results
Traveller rating
2,237
1,162
394
182
104
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LanguageEnglish
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2,237
1,162
394
182
104
Show reviews that mention
All reviews jalisco building seafood a la carte restaurants mini golf air transat other resorts playa del carmen japanese restaurant bowling alley great resort tropical pool kids water park palm trees barcelo maya kids club water sports huge resort
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1 - 5 of 4,079 reviews
Reviewed yesterday

During my stay from 08 to 12/11/2018 I was very pleased with the hotel and the service. The staff are very helpful especially Andrew at the front desk of Colonial and Daniel Munoz on the tennis courts. The hotel is huge and with many choices!...More

Thank Renato S
Hotel's Favourite
Reviewed 4 weeks ago

I am posting this review for my parents, who just came back from vacation and don't want to create an account with tripadvisor. Here it is: We stayed at the Colonial 14 days. Both or us are seniors. Check in was ok, but our room...More

7  Thank Diana G
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded 4 weeks ago

Dear Diana: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our...More

Reviewed 3 days ago via mobile

We arrived at the hotel from a 11am United flight and our transfer took 45-50 minutes from the Airport. There was no traffic and it was a very smooth transfer with USA Transfers. We entered the resort and made our way to the Colonial, however...More

1  Thank Alfred S
Reviewed 3 days ago via mobile

Great resort if you’re able to survive the horrendous check-in process. We waited for over an hour in line (note: there were only two couples ahead of us). When it was finally our turn, we were informed that a room with double beds wasn’t available...More

1  Thank AngelaTravels2
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded 2 days ago

Dear Angela Travels2: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes about the Hotel, and I was very happy to read that...More

Reviewed 4 days ago

I really enjoyed our stay, the only thing I disliked was the lunch and dinners buffet. I felt the foods was very repetitive daily. The reservations for the sit down dinners was also very limited. Wi-fi charge, not acceptable (all hotels have free wi-fi)More

Review collected in partnership with Barcelo Hotels & Resorts
1  Thank Quest09255638082
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded 2 days ago

Dear Quest: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$185 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Aventuras
#2 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$185 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Aventuras
#2 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Photos
Traveller (6,362)
Pool & Beach (1,930)
Room & Suite (604)
Dining (559)
Family and Play Areas (148)
Amenities (130)
Business Centre & Event Rooms (10)
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Questions & Answers
Ask a question
girlcalledgrey
12 November 2018|
AnswerShow all 9 answers
Response from EdwinQuintanilla | Reviewed this property |
I rented a car since I was going to be traveling to other places. I personally think is cheaper to rent a car and do the excursions yourself rather than paying for a tour. Car rental was about $19-20 through Expedia included... More
0
Votes
isabellneves
9 November 2018|
AnswerShow all 2 answers
Response from kamazeuci | Reviewed this property |
I don't know for New Year, but Mare Nostrum was the best we tried at least. Wifi is free if you register yourself (for free) on the mybarcelo loyalty membership
1
Vote
Room Tips
"Book the Premium Level"
BradM866
1 week ago
Read review
"ask for rooms away from the theater as it gets very loud at night"
JS123Usa
2 weeks ago
Read review
"Rooms near to the beach."
rodasypuerto
2 weeks ago
Read review
"Ask for pool view...it is closer to beach end"
tamatori
2 weeks ago
Read review
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