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Ctra Fed Chetumal Pto Juarez Pto Juarez Km 266.3, Puerto Aventuras 77750 Mexico
Lowest prices for your stay
US$193
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 04/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barceló Maya Colonial
Updated 04/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 20 hotels in Puerto Aventuras
Location
Cleanliness
Service
Value

Finding an ideal family-friendly all-inclusive resort in Puerto Aventuras does not have to be difficult. Welcome to Barcelo Maya Colonial, a nice option for travellers like you.

Adoratorio, ruinas Chac-hal-al (1.4 mi), located nearby, makes Barcelo Maya Colonial a great place to stay for those interested in visiting this popular Puerto Aventuras landmark.

The rooms offer a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as paid internet access is available, allowing you to rest and refresh with ease.

Barcelo Maya Colonial features a concierge and room service. In addition, as a valued Barcelo Maya Colonial guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

Puerto Aventuras has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Latitude 20, The Divot, and Pelican Point Restaurant & Bar, which are serving up some great dishes.

Should time allow, Puerto Aventuras Marina is a popular marina that is relatively easy to get to.

Barcelo Maya Colonial looks forward to welcoming you on your visit to Puerto Aventuras.

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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Mini golf
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Business
Languages Spoken
Spanish
9939Reviews1186Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Balaji M wrote a review 3 Jul
Marlboro, New York7 contributions2 helpful votes
Checked into this hotel for second half of the trip after spending first half at Bahia Principe Coba. Booking: booked caribe but got beach. Check-in: arrived at 1 but could get the room only at 3:30pm Food: not upto par. Bahia Principe was much better than barcelo and the price was cheaper , Bahia is a better value Atmosphere: very laid back. Loved Bahia for the atmosphere, very lively. This place is almost dead. Beach: best for beach Pool: nice big pools
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Book directly at barcelo for best price
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Khiirah wrote a review Sep 2021
Nashville, Tennessee52 contributions51 helpful votes
Hotel's Favourite
This is one of the best experiences in Riviera Maya. There is a lot to do without ever leaving the resort and the staff takes care of all of your tours and information. The people at the booths in the market are a bit pushy since they aren't getting any business, be prepared to stand your ground - but the resort gift shop has everything you need at a fair price. I also like the guys selling jewelry on the beach. I will be back!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
5 Helpful votes
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Response from Barceló Colonial, Propietario at Barceló Maya Colonial
Responded 6 Sep 2021
Dear guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. regards
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Leila W wrote a review 1 Jul
1 contribution
When I stayed here I experienced great service. Emeterio Guzman’ Moises and Manager Erik Ramirez were great servers they were attentive and very kind at this Seafood restaurant at the resort. My family and I will be definitely be returning to the Barcelo Colonial resort!!
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Date of stay: July 2022Trip type: Travelled with family
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Madison W wrote a review 1 Jul
1 contribution
The service was incredible. The food was very delicious and excellent and we had an amazing time. The restaurant Marenostrum was my favorite in the whole resort. I thoroughly enjoyed my dinner and am looking forward to coming back. Manger Erick Ramirez an staff Emeterio Guzman and Moises
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Date of stay: July 2022Trip type: Travelled with family
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tammynnc wrote a review Jun 2022
Mexico City, Mexico270 contributions147 helpful votes
I can not explain how disappointed I am with this hotel. I have serious nerve damage on the left side of my face and am unable to have anything touch it, including wearing a mask without extreme pain. I called Barcelo and asked their mask policy. I was told in no uncertain terms that it would not be a problem to eat in the outdoor restaurants without a mask. I understood that we would not be able to go into the indoor restaurants. So we booked. We arrived and checked in without incident (no mask) but when we arrived at the outdoor restaurants we were told to leave. No Mask, No Food, No Exceptions. We went to the room and ordered room service (which is most certainly NOT FREE) We waited for well over an hour for the food to come and when It did arrive it was cold. Next day we tried again and this time the lady at the restaurant became irate, loud and almost violent towards us. Next, we tried to have my husband go to the buffet and bring back food for me but they would not allow it. We went to the front desk and the manager told us there was nothing he could do that we would just have to order room service. We did for the next 3 days with horrible results. It would often take an hour just to get through to them, once they disconnected us 7 times before they took our order and not once was our order correct and the food was most often cold after waiting an additional 30-90 minutes for it to arrive after ordering. After the third day we decided to just leave. It was no fun being stuck in the room and receiving cold food and paying hundreds of dollars in room service after paying for an all-inclusive. We finally got the General Manager who told us he would refund the remaining days. 6 weeks later we are still waiting for that promised refund. I have to say this has been the worst hotel experience I have ever had. Also, a warning! DO NOT swing in the hammocks! One of the huge logs holding the hammocks up fell on a man as he was getting into the hammocks and could have easily killed him. Luckily he just had a banged up leg. We also saw several other hammock stands that had collapsed. Very Very Dangerous!
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Date of stay: May 2022
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PreachingDawg wrote a review Jun 2022
Burlington, North Carolina66 contributions73 helpful votes
The GOOD: You have to try one of these 5 hotels at least once. In general, they are trying, and they are running well. If you AI resort vacay, you know what I mean: theres's just more good going on than bad. CLEAN, PRETTY, GOOD FOOD, FRIENDLY STAFF, GREAT POOLS, and BEAUTIFUL WATER. Lots to do!! Sea turtles, Dolphins, Iguana's, catamarans, snorkel, scuba, deep sea, beach and palm trees. THE BAD: same thing every time - Middle pool is cloudy and unclean. I had to complain 3 times, but they got a new guy in there checking the chemicals and got it up to American standards. Neither Refrigerator in my 2 rooms worked. Had to get one replaced. Drinks are a little lacking for me. Would like to see them get a few pina colada machines. Maid service this trip was sub-par. I think we just had a slacker, it's usually much better. Been places that have done MUCH worse-a one or two that did much better. Very consistent and for the money, we will continue to return to the Barcelo's @ Riveria Maya.
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Date of stay: June 2022
Value
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Response from Barceló Colonial, Propietario at Barceló Maya Colonial
Responded 6 days ago
Dear PreachingDawg. In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics , we look forward to see you again in your next visit at the riviera maya. Regards.
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Aero T wrote a review Jun 2022
2 contributions2 helpful votes
Beautiful resort, needs a little maintenance & updating, beautiful beach & great pools. Unfortunately the resort is lacking in entertainment. Why is the disco still closed? It is advertised as having a disco when booking but is not open. The is really disappointing especially since other resorts disco’s have reopened & is false advertising. Please open the disco, nothing wild but people want the opportunity to dance, have fun & enjoy themselves when they have worked hard & saved.
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Date of stay: June 2022Trip type: Travelled with family
2 Helpful votes
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Response from Barceló Colonial, Propietario at Barceló Maya Colonial
Responded 6 days ago
Dear aerot158 In Barceló Maya Colonial, we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics, we will give your feedback to our entertainment department and we hope to welcoming you in a near future . Best Regards
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Priya S wrote a review Jun 2022
2 contributions1 helpful vote
This property has its pros and cons and I am going to review each section separately. Check in - 4/5: After reading several reviews, I was expecting the worst, but it was not as bad as I thought it would be, the staff can definitely do a better job, but they seemed overwhelmed. However, they are very nice once it is your turn The Rooms - 1/5: Very disappointing. Let me preface by saying that I could not get the ocean front premium level rooms, may be they are better, but the 'superior double room' was awful, yes, they are damp and a bit moldy. Very ok on cleanliness and it is dated. Made our stay rather dull. The Grounds and Pools: 5/5: Lovely. the Garden and grounds are beautiful and lovely. We enjoyed the pools thoroughly. And there are several of them. The beach: 5/5: Awesome. Yes, certain sections are rocky but there is a good stretch with just sand and there is plenty of beach chairs. Activities: 4/5: Definitely lots to do, Staff are courteous and help you schedule them. Food: 1/5: Bland and uninviting. We are vegetarians, the options for us is pretty much non existent. and it is extremely bland. Vegetarians eat a lot more than just raw vegetables. We managed to get reservations into three of their restaurants and that was no better. Overall: 3/5. I am not sure if we will go back here. We could have managed with the food but the rooms were just not there. Very disappointing.
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Date of stay: June 2022
1 Helpful vote
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Response from Barceló Colonial, Propietario at Barceló Maya Colonial
Responded 6 days ago
Dear priyas58040Y Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics, we hope to see you soon in your next visit at the riviera maya. Best Regards
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MIZZZT wrote a review Jun 2022
Innisfil, Canada84 contributions91 helpful votes
We chose the Barcelo Colonial knowing exactly what to expect and once again we were not disappointed. We brought more family and friends and they also enjoyed the resort. All of the precautions were being taken. Room was excellent and always clean. Food availability is also excellent. It is nice to be able to go anywhere and eat. Beach is wonderful and so is the scuba diving. I would definitely return.
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Date of stay: November 2021
Rooms
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Response from Barceló Colonial, Propietario at Barceló Maya Colonial
Responded 6 days ago
Dear MIZZZT First, we would like to thank you for the lovely review you shared following your recent visit to our Barceló Maya Colonial hotel and are delighted to read that we were able to match your holiday expectations, it has been a pleasure for us to read and we look forward to serving you again very soon and to be the hotel of your choice. Best Regards
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Ryan L wrote a review Jun 2022
1 contribution
Antonia max and Denali trejo were amazing. Made the best drinks on the resort. Made me feel comfortable and welcome. Had a great time at colonial. My favorite drink was the mojito. They made it very good.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Barceló Colonial, Propietario at Barceló Maya Colonial
Responded 6 days ago
Dear Y5980AHryanl. First of all, we would like to thank you for the lovely review you shared after your recent visit to our Barceló Maya Colonial hotel and we are delighted to read that we were able to meet your vacation expectations. We would also like to thank you for pointing out the professionalism of Antonia and Denali , they have a great impact on the overall experience of our guests and we are delighted to read that their service contributed to their well-being during meals. Thank you again for this rating of your stay with us, we look forward to seeing you on your next visit. Best regards
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PRICE RANGE
US$186 - US$305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo maya colonial hotel puerto aventuras, barcelo puerto aventuras, barcelo hotel puerto aventuras, barcelo colonial, barcelo maya colonial beach resort, barcelo maya caribe & beach resort, barcelo maya tropical & colonial beach
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
479
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Frequently Asked Questions about Barceló Maya Colonial
Which popular attractions are close to Barceló Maya Colonial?
Nearby attractions include Escapology Riviera Maya (3.2 km), Chikin Ha (2.2 km), and Cenote Cristalino (0.9 km).
What are some of the property amenities at Barceló Maya Colonial?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Barceló Maya Colonial?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barceló Maya Colonial?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Barceló Maya Colonial?
Yes, free parking is available to guests.
What are some restaurants close to Barceló Maya Colonial?
Conveniently located restaurants include Jessie Gelato, CHIC CABARET & RESTAURANT, and 081.
Are there opportunities to exercise at Barceló Maya Colonial?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Barceló Maya Colonial have airport transportation?
Yes, Barceló Maya Colonial offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barceló Maya Colonial?
Yes, dry cleaning and laundry service are offered to guests.
Does Barceló Maya Colonial offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.