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Dreams Puerto Aventuras Resort & Spa

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Traveller (4402)
Pool & Beach (1260)
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Overview
  • Excellent50%
  • Very good29%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“world cafe”(345 reviews)
“el patio”(340 reviews)
“seaside grill”(508 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Dreams Puerto Aventuras Resort & Spa
Hotel deals
Offers from Dreams Puerto Aventuras Resort & Spa
Hotel deals
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Reviews (5,260)
Filter reviews
4,459 results
Traveller rating
2,064
1,372
586
244
193
Traveller type
Time of year
LanguageEnglish
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2,064
1,372
586
244
193
Show reviews that mention
All reviewsworld cafeel patioseaside grillbarracuda baradult poolfamily pooldreams pasushi restaurantpreferred clubexplorers clubdolphin viewnatural poolcoco cafemarina sideentertainment staffwater showfish tacos
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1 - 5 of 4,459 reviews
A TripAdvisor Member
1
Reviewed yesterday

The staff was great and friendly. The food was excellent. The concerige made everything easy. The pool area was beautiful. The entertainment every night was great. The rooms were comfortable and the bed was the best.

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Reviewed yesterday

The showering the room above us leaked on us. The food was bland. Women could wear halter tops and see through shirts to the buffet but men couldn't wear tank tops. The kids club was not in great shape.

Review collected in partnership with this hotel
Thank Mia W
Reviewed yesterday

Staff were fantastic, nothing too much trouble. Room was great, walk out to pool. Food was good. Absolutely no complaints. Possible improvements: hotel was old and looked a little run down...however was clean and functional. Beach was unusable due to seaweed issues (not controllable by...More

Review collected in partnership with this hotel
1  Thank Momtrip072018
Reviewed 2 days ago via mobile

So my husband reserved Puerto aventuras hoping to have a dolphin view room. The dolphins were out for maintenance of the area... so no dolphins... We had the bad luck with sargassum but the smell was impossible, they left it out to rot and that...More

1  Thank Wendolyn B
Response from Sune O, Redes Sociales en Dreams Puerto Aventuras Resort & Spa at Dreams Puerto Aventuras Resort & SpaResponded yesterday

Dear Wendolyn B: We are sorry you had that experience and that it wasn't totally satisfactory. Please, receive our regards and apologies for the inconveniences. Your comments will be share with the staff and the departmental chiefs for our improvement. Hope you can give us...More

Reviewed 3 days ago

We visited this place just to take pictures, eat ice cream, walk and see the dolphins. We enjoyed the resort open to everybody just for a quick stop and then we left to return to our place at Playa Del Carmen. Very nice place. A...More

Thank janet4jones
Response from Sune O, Redes Sociales en Dreams Puerto Aventuras Resort & Spa at Dreams Puerto Aventuras Resort & SpaResponded 3 days ago

Dear Janet: Thank you for your review. I think you might visit Puerto Aventuras; to get in to Dreams Puerto Aventuras, you must have a daypass with you. Either way, thanky you for your kind words. Hope you visit us as a guest someday. Kind...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Internet
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$187 - US$611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#10 Luxury Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
#11 Spa Hotel in Puerto Aventuras
#12 On the Beach Hotel in Puerto Aventuras
#12 Top resorts Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$187 - US$611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#10 Luxury Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
#11 Spa Hotel in Puerto Aventuras
#12 On the Beach Hotel in Puerto Aventuras
#12 Top resorts Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4402)
Pool & Beach (1260)
Room & Suite (999)
Dining (514)
Amenities (175)
Family and Play Areas (89)
Business Centre & Event Rooms (29)
Questions & Answers
Ask a question
Mary F
17 July 2018|
AnswerShow all 6 answers
Response from Theresa P | Reviewed this property |
They have another hotel nearby but you need to take a shuttle and this is a 15 minute ride. I opted out because I wanted to be near my room. I highly suggest you don’t go to this hotel. This hotel has a small bay and when... More
0
Votes
mummy366
17 July 2018|
AnswerShow all 6 answers
Response from BostonTravelPro | Reviewed this property |
I was there in May 2018 and the dolphins were onsite. If they have since moved them I do not know anything about that.
1
Vote
mummy366
7 July 2018|
AnswerShow all 5 answers
Response from rosezforever | Reviewed this property |
Yes 24 hour room service.
0
Votes
Room Tips
"Could use a chair or stool in bathroom. Big enough to put one in."
Read review
"Any view is a good view...."
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"DON’T book a room at all."
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"Bad Dreams Puerto aventuras, ugly mold broken disaster hotel"
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