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Catalonia Riviera Maya

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Traveller (9068)
Pool & Beach (2019)
Room & Suite (1209)
Overview
  • Excellent49%
  • Very good33%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“tapas”(371 reviews)
“fish”(714 reviews)
“snack bar”(428 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
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Reviews (10,338)
Filter reviews
6,430 results
Traveller rating
2,892
2,121
832
368
217
Traveller type
Time of year
LanguageEnglish
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2,892
2,121
832
368
217
Show reviews that mention
All reviewstapasfishsnack barprivileged suiteel mercadothe lion kingstandard roomjapanese restauranta la carte restaurantswater shoespure chill out barcrepesgated communitysteakanimation teamsea lionslagoon area
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1 - 5 of 6,430 reviews
A TripAdvisor Member
1
Reviewed yesterday

great staff always eager to help, the downside was the seaweed on beach I know this is out of hotels hands but it would effect my decision on returning. The restaurants and quality of food was ok, two of the restaurants were very very poor...More

Review collected in partnership with this hotel
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Hotel's Favourite
Reviewed 31 May 2018

This is one of the places you see on a magazine and dream to go on! It's absolutely beautiful. We went on the 1st Sep for our honeymoon last year and we truly loved it! The hotel is exceptional - we emailed them beforehand to...More

1  Thank Mihaela J
Response from Catalonia_Caribbean, Director General at Catalonia Riviera MayaResponded 31 May 2018

Dear Michaela, We feel very fortunate you have chosen Catalonia Riviera Maya to celebrate this special occasion. Our staff works really hard to keep our areas clean so our guests can enjoy our beautiful rooms and surroundings. A very important part of an overall vacation...More

Reviewed 4 days ago

This was our second visit to the Catalonia in as many years and as with the first time it was fantastic. We really do love this place and the feeling of belonging that you get when you're there. All the staff work so hard and...More

1  Thank lisaallen999
Response from Catalonia_Caribbean, Director General at Catalonia Riviera MayaResponded 3 days ago

Dear Lisa, Thank you for your comments; we are thrilled to know that you had an amazing stay. This kind of comments makes us feel so lucky and provide us such a wonderful feeling of how fortunate we are to be in a business where...More

Reviewed 6 days ago

We have enjoyed many years at this hotel, staff have always been amazing, food of good quality albeit a bit repetitive, and we have previously felt like this was our second home. On our visit this year, we cannot believe the difference!! It all went...More

3  Thank Lorna L
Response from Catalonia_Caribbean, Director General at Catalonia Riviera MayaResponded 5 days ago

Dear guest, Thank you very much for your kind contribution, we really regret that you have returned home with this impression. Definitely the comments of our repeat guests are of greater weight because they are faithful witnesses of all the changes we have made and...More

Reviewed 1 week ago

Very nice hotel that is situated in Puerto Aventuras! Staff of hotel are extremely nice and courteous. Very helpful and accommodating to all needs! Staff of the hotel are extremely hardworking - witnessed staff working at the crack of dawn till late into the night!...More

Review collected in partnership with this hotel
Thank tinalitam
Response from Catalonia_Caribbean, Director General at Catalonia Riviera MayaResponded 5 days ago

Dear Tina, Thank you for your comments. We are so glad to hear you were impressed with our staff's friendly and courteous service! Is always motivating for our staff to receive comments like yours. We assure you that we will share your review so that...More

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Bar/Lounge
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$144 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Puerto Aventuras
#7 On the Beach Hotel in Puerto Aventuras
#9 Business Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#12 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$144 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Puerto Aventuras
#7 On the Beach Hotel in Puerto Aventuras
#9 Business Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#12 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (9068)
Pool & Beach (2019)
Room & Suite (1209)
Dining (617)
Family and Play Areas (114)
Amenities (61)
Business Centre & Event Rooms (27)
Questions & Answers
Ask a question
graydogmom1
20 July 2018|
AnswerShow all 7 answers
Response from George S | Reviewed this property |
No elevator but there is a big ramp.
1
Vote
holly97815
20 July 2018|
AnswerShow all 4 answers
Response from dfgauthier | Reviewed this property |
The dress code is relaxed. You may wear casual slacks or bermudas. A short sleeved shirt of nice T-shirt is also admissible. That's what I wear in the restaurants for supper. As for shells, there is not much beach there... More
1
Vote
Chelsea S
16 July 2018|
AnswerShow all 5 answers
Response from dfgauthier | Reviewed this property |
Our room had a hairdryer. I think it's customary in every room but I could be wrong. I always bring mine, in case...
1
Vote
Room Tips
"Best views from top floors"
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"Top floors tend to be quieter"
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"First Floor ask for a private room so not to be overlooked"
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"Higher levels if you want any view"
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