Villa del Palmar Beach Resort & Spa Cabo San Lucas
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Villa del Palmar Beach Resort & Spa Cabo San Lucas
Camino Viejo a San Jose KM 0.5, Cabo San Lucas 23450 Mexico
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Avg. $563 /night, 3/24 - 3/25
$954
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$673
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$392
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About
#13 of 20 resorts in Cabo San Lucas
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Villa del Palmar Beach Resort & Spa is a stunning escape for family getaways and romantic couple's retreats. Located on Médano Beach just one mile from downtown Cabo San Lucas, the exquisite resort offers the ultimate in lively entertainment, family-friendly amenities, indulgent experiences, and world-class service. Allow the sweeping vistas and gorgeous landscapes to render you speechless as you turn one of the 460 comfortable one, two and three bedroom suites, as well as private studios into your luxurious home away from home.
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Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Diving
Babysitting
Parking
Fitness / spa changing rooms
Fitness classes
Sauna
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Kid-friendly buffet
Special diet menus
Poolside bar
Snorkelling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
Refrigerator
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Family Resort
Languages Spoken
English, Spanish
Location
Camino Viejo a San Jose KM 0.5, Cabo San Lucas 23450 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Los Cabos Airport
36.4 km•
See all flights
Car Hire
18 Restaurants
within 0.5 kilometers
3 Attractions
within 0.5 kilometers
Reviews
4.3
9,431 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Villa del Palmar Beach Resort & Spa in Cabo San Lucas draws guests with its prime location near the Sea of Cortez, known for scenic views and proximity to attractions. While the resort's cleanliness and service frequently receive commendations for being top-notch, some visitors have called out the noise level, citing construction and nearby hotels as detractors. The amenities are generally celebrated, though calls for more pool chairs are noted.
Room comfort varies, with some complaints about musty odors despite the clean and picturesque setting. Additionally, the vibrant atmosphere is a double-edged sword, as the lively entertainment can impinge on those seeking tranquility. Guests also warn of the additional costs and timeshare pressures that may affect the perceived value of their stay.
Location
Convenient
Atmosphere
Lively
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Noise level
Noisy
Service
Attentive
Amenities
Satisfactory
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Detailed Reviews
Great trip to Villa Del Palmar Cabo. Staff was excellent, our favorites among many great ones were Lupita (Breakfast at Bella), Andres and Misael (Pool Servers) and Chuy at the Carbon Grill. Lupita always remember our orders, and really went above and beyond to take care of us. We would request to sit in her section. Andres and Misael work very hard to make sure everyone has what they need at the pool. We were in room 1418 our housekeeper did a great job, cannot remember her name but please look her up and recognize her if possible. Her housekeeping was spotless every single day.
Food quality was very above average compared to every all inclusive we have been to. We think the trick to good AI food is staying at a place where some people are not on the AI package - food has to be good enough for people to willingly pay for it. The carbon grill was wonderful and something we have never experienced at a resort with the grill being brought to your table and lots of side options.
If I had a magic wand the only thing I would change would be bigger pools. The adult only pool is nice but has no ledge in the deep end to sit on so everyone has to stay in the shallow end. The property is well laid out but felt a bit compact. The views were amazing from every angle.
Yes there was construction happening but it did not ruin anything. It never started until 10am, and they would usually turn the music up at the pool to drown it out. At the beginning of the week there was some jackhammering, and it ended with mostly some grinding and banging. There is a lot of time during the day when there is no construction. It was not a problem for us really.
Bed in the 1bedroom was very comfortable, very soft and clean sheets and nice mattress. I also found the resort to be very clean in pretty much every way.
Food quality was very above average compared to every all inclusive we have been to. We think the trick to good AI food is staying at a place where some people are not on the AI package - food has to be good enough for people to willingly pay for it. The carbon grill was wonderful and something we have never experienced at a resort with the grill being brought to your table and lots of side options.
If I had a magic wand the only thing I would change would be bigger pools. The adult only pool is nice but has no ledge in the deep end to sit on so everyone has to stay in the shallow end. The property is well laid out but felt a bit compact. The views were amazing from every angle.
Yes there was construction happening but it did not ruin anything. It never started until 10am, and they would usually turn the music up at the pool to drown it out. At the beginning of the week there was some jackhammering, and it ended with mostly some grinding and banging. There is a lot of time during the day when there is no construction. It was not a problem for us really.
Bed in the 1bedroom was very comfortable, very soft and clean sheets and nice mattress. I also found the resort to be very clean in pretty much every way.
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Date of stay: November 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Hit or miss for pool chairs. Staff did a great job managing towel savers who never returned.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oscar Galeana Gallo, Atención al huésped/Recepción at Villa del Palmar Beach Resort & Spa Cabo San Lucas
Responded 10 Nov 2024
Dear joerichard85, Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. It will be an honor for us to have you back in the next future to make another memorable vacation, Kind regards, Guest Service Manager Villa del Palmar Cabo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a week using a timeshare from a friend. We really enjoyed the resort although I can't comment on the food and drinks because we weren't doing an all-inclusive package. There were a lot of good things about the resort: The rooms were spacious, updated, very clean, and well stocked (we were in a 1-bedroom). The location is excellent - about a 20 minute walk to town - so we walked in almost every day to get tacos or do an excursion. The resort is pretty small compared to others we've stayed at closer to Cancun, but the pools were nice and the hot tub was great for sunset. The activities team was awesome - especially Valeria, Francesca, Chloe, and Jeremy - keeping the water volleyball games fun and competitive every day. The shows in the evening are fairly small but the dancers are quite skilled and make them fun to watch.
Minor gripes:
1. There's no place to hang out after the shows in the evening. Everyone just kind of wanders off and goes to bed (or goes into town) after about 8:30. It would be nice if there was a DJ and bar open outside a bit later just to provide a place to mingle and chat with people.
2. No beach volleyball - the beach is pretty narrow and slopes down to the ocean just outside the resort, so there's just a small area for beach chairs and no room for other activities. This is usually a highlight of our resort visits.
3. Towel reservations are a big thing here - by 8 am most of the chairs are "reserved" and many people don't use them all day. There was always a spot for us somewhere but more chairs would probably help, as well as more aggressive cleanup of chairs that had been left unattended for a long time.
Minor gripes:
1. There's no place to hang out after the shows in the evening. Everyone just kind of wanders off and goes to bed (or goes into town) after about 8:30. It would be nice if there was a DJ and bar open outside a bit later just to provide a place to mingle and chat with people.
2. No beach volleyball - the beach is pretty narrow and slopes down to the ocean just outside the resort, so there's just a small area for beach chairs and no room for other activities. This is usually a highlight of our resort visits.
3. Towel reservations are a big thing here - by 8 am most of the chairs are "reserved" and many people don't use them all day. There was always a spot for us somewhere but more chairs would probably help, as well as more aggressive cleanup of chairs that had been left unattended for a long time.
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Date of stay: January 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carlos Eduardo Solchaga, Guest Services / Front Office at Villa del Palmar Beach Resort & Spa Cabo San Lucas
Responded 9 Feb 2025
Dear StuartN957, Thank you for expressing your great satisfaction with Villa del Palmar Beach Resort & Spa Cabo San Lucas and for sharing the details of your stay with us. We will share your kind words with the staff, thanks for recognizing their extraordinary Service. On behalf of our Villa del Palmar Beach Resort & Spa Cabo team, we look forward to hosting you once again to create another memorable vacation, Kind regards Guest Service Manager Villa del Palmar Cabo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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When we pull up to this resort, the doormen are right there to help us unload and then we stroll into the lobby which is clean, and it's charm still is present even though the building is probably over 30 years old. I like the water accents, the marble and of course, the greeters. I felt the staff was genuinely friendly and interested in making our stay enjoyable by offering us tips on what to do and how to take advantage of discounts.
We entered our clean and stylish room, and soon our luggage followed and we changed into our swim suits and headed down to the pool and beach area. The pool staff are young and friendly. We did the pool aerobics and particiated in the poolside bingo. Both a bit corny but we were on vacation so what the heck. We did it often.
The waiters are everywhere, both on the beach and aroudn the pool to take our orders and bring us food and drinks. Both the pool are and the beach are super clean; not a speck of trash anywhere. The gardens around the pool are raked daily and the plants are healthy and beautifully full of colors. The green lawn is manicured and the whole picture is out of a vacation postcard.
We prefer to sit on the beach on the beds under the palapas instead of by the pool. We engage with the vendors and practice our Spanish. I like to dive into the ocean and float on the the turquoise sea and let it lift me up and down as the gentle waves roll under me.
From the beach the view of Land's End is dynamic. Sunsets are often magnificant. All in all it is a great place to relax.
We often go into town to try new or old restaurants. The fact that Villa Del Palmar is so close walking distance in fact although we use Uber because it is so cheap; $4 US to ride 8 minutes into the center of town. My wife likes to buy textiles like bed spreads, table clothes, napkins all made by hand and most imported from Guadalaraha. The prices, she says, are much lower then in the US. And of course they are beautiful and we think of our trips when we use them at home.
I am looking forward to returning to VDP soon. It has become sort of our home away from home in Cabo.
Nelson Barry
San Francisco.
We entered our clean and stylish room, and soon our luggage followed and we changed into our swim suits and headed down to the pool and beach area. The pool staff are young and friendly. We did the pool aerobics and particiated in the poolside bingo. Both a bit corny but we were on vacation so what the heck. We did it often.
The waiters are everywhere, both on the beach and aroudn the pool to take our orders and bring us food and drinks. Both the pool are and the beach are super clean; not a speck of trash anywhere. The gardens around the pool are raked daily and the plants are healthy and beautifully full of colors. The green lawn is manicured and the whole picture is out of a vacation postcard.
We prefer to sit on the beach on the beds under the palapas instead of by the pool. We engage with the vendors and practice our Spanish. I like to dive into the ocean and float on the the turquoise sea and let it lift me up and down as the gentle waves roll under me.
From the beach the view of Land's End is dynamic. Sunsets are often magnificant. All in all it is a great place to relax.
We often go into town to try new or old restaurants. The fact that Villa Del Palmar is so close walking distance in fact although we use Uber because it is so cheap; $4 US to ride 8 minutes into the center of town. My wife likes to buy textiles like bed spreads, table clothes, napkins all made by hand and most imported from Guadalaraha. The prices, she says, are much lower then in the US. And of course they are beautiful and we think of our trips when we use them at home.
I am looking forward to returning to VDP soon. It has become sort of our home away from home in Cabo.
Nelson Barry
San Francisco.
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Date of stay: January 2025Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oscar Galeana Gallo, Guest Services / Front Office at Villa del Palmar Beach Resort & Spa Cabo San Lucas
Responded 31 Jan 2025
Dear A5116GTnelsonb, Thank you for expressing your great satisfaction with Villa del Palmar Beach Resort & Spa Cabo San Lucas and for sharing the details of your stay with us. I will share your kind word with the staff, thanks for recognizing their extraordinary Service, On behalf of our Villa del Palmar Beach Resort & Spa Cabo team, we look forward to hosting you once again to create another memorable vacation, Kind regards Guest Service Manager Villa del Palmar Cabo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was at least my 15th trip to VDP in 30 years as a family member has a timeshare here. This is a value resort in a great location. We spent 3 nights in a 1BR. We do not do all-inclusive and did not eat any meals at the hotel on this trip. The mixed drinks are not of high quality and outside of happy hour from 2PM-4PM we just drank our own. The outdoor event space is being remodeled so the area between the lower pool and the sea wall has been converted to tables taking away a lot of chairs form the pool area. Fortunately we usually found chairs away from the pools which was fine for us.
Only other gripe was the check in process is still tedious and our room key/wristbands did not work requiring a long walk back to the desk and waiting someone to help us. Probably over an hour process for no reason. The checkout line was even worse. They really need to do better--it's 2024.
That is the extent of the negative feedback. Here are all the highlights:
The property has been well taken care of over the past 30 years. Most recently it seems like they've finally (I hope) solved the decades-long moldy/musty odors in the hallways and rooms. They have removed a lot of the soft furnishings from the hallways, removed the ridiculous doors in the corridors, and the A/C smells fresh and was improved. Great Job VDP. Room and furnishings were in great shape, clean and fresh. The bedding and towels were also in great condition and were soft and fresh.
Still has the best hot tub of the three Villa hotels right on the sea wall which is always hot and rarely crowded.
Staff is plentiful and always willing to help. We tip everyone we can and it is always very appreciated and met with that extra effort that is rare these days. Our housekeeper made our room exactly when we asked each day and it was spotless.
The water was very calm during out trip and it was nice to take a few swims out in front.
By far the best part of VDP is the Desert Spa at Villa del Arco next door. The gym and water course there rivals any spa in the world and it is reasonable for the quality.
The location is great. It's a 1 mile easy walk to town that is safe at all hours. Ubers are under $5 each way if you don't want to deal with taxis which are $10-$15. There was a huge national guard presence in town on this trip which was something we have not experienced before.
The crowd (late October) is early retirement age with a sprinkling of small grandkids from mostly WA, OR, CA and some AZ/TX. This changes to more Canadian/Midwest as we get more into winter but if you are looking for a party scene it's more next door at the Riu hotels this time of year.
Only other gripe was the check in process is still tedious and our room key/wristbands did not work requiring a long walk back to the desk and waiting someone to help us. Probably over an hour process for no reason. The checkout line was even worse. They really need to do better--it's 2024.
That is the extent of the negative feedback. Here are all the highlights:
The property has been well taken care of over the past 30 years. Most recently it seems like they've finally (I hope) solved the decades-long moldy/musty odors in the hallways and rooms. They have removed a lot of the soft furnishings from the hallways, removed the ridiculous doors in the corridors, and the A/C smells fresh and was improved. Great Job VDP. Room and furnishings were in great shape, clean and fresh. The bedding and towels were also in great condition and were soft and fresh.
Still has the best hot tub of the three Villa hotels right on the sea wall which is always hot and rarely crowded.
Staff is plentiful and always willing to help. We tip everyone we can and it is always very appreciated and met with that extra effort that is rare these days. Our housekeeper made our room exactly when we asked each day and it was spotless.
The water was very calm during out trip and it was nice to take a few swims out in front.
By far the best part of VDP is the Desert Spa at Villa del Arco next door. The gym and water course there rivals any spa in the world and it is reasonable for the quality.
The location is great. It's a 1 mile easy walk to town that is safe at all hours. Ubers are under $5 each way if you don't want to deal with taxis which are $10-$15. There was a huge national guard presence in town on this trip which was something we have not experienced before.
The crowd (late October) is early retirement age with a sprinkling of small grandkids from mostly WA, OR, CA and some AZ/TX. This changes to more Canadian/Midwest as we get more into winter but if you are looking for a party scene it's more next door at the Riu hotels this time of year.
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Remember you are on vacation and be patient--the staff here want to please even if they don't get...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oscar Galeana Gallo, Atención al huésped/Recepción at Villa del Palmar Beach Resort & Spa Cabo San Lucas
Responded 28 Oct 2024
Dear Loungesong, Thank you for sharing your thoughtful review of your 15th trip to Villa del Palmar (VDP). We appreciate your loyalty and feedback. We apologize for the issues with check-in and room key/wristband malfunctions. We understand the frustration and will address these concerns to streamline our processes. However, we're delighted to hear about the positives: • Our property's upkeep and renovations, particularly resolving the moldy/musty odors • Clean and fresh rooms, bedding, and towels • Excellent hot tub experience • Friendly and helpful staff • Convenient location, with easy access to town • Desert Spa at Villa del Arco, a true gem We appreciate your recognition of our staff's hard work and dedication. Your tips and kind words motivate us to continue delivering exceptional service. Thank you for recommending VDP and acknowledging our value proposition. We look forward to welcoming you back. Kind regards... Guest Service Manager Villa del Palmar Cabo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been to Villa Del Palmar many times. Several of our past experiences were not amazing.
This year was exceptional. Sure, there were a few minor hiccups, but overall, it was a much better experience.
The room was clean and cleaned well daily. All staff were curious and polite.
I was disappointed that there are two daily charges on the room and an automatic 15% gratuity on all food bills. We tip in cash and much more than 15%. This should be optional as all experiences do not justify 15%.
The food and drinks were pretty good, but things were a bit expensive.
It is good that chairs that are reserved with towels and nobody with them are removed by the staff when they notice them or if someone brings them to the staff's attention. It's sad that people still go down to the pool at 6:00 AM and block off 6 - 10 chairs and we sometimes do not see these people come to the pool until noon or 1:00. I will say Alberto went out of his way to clear them when they were noticed or brought to his attention. Alberto also did a great job helping get chairs and umbrellas when people requested them.
I want to give a special shout-out to Carlos Castillo our Pool Server. we had him the first week and when he came back to a different area of the pool the following week, we moved to his area. Carlos goes out of his way to help make the guest experience exceptional. By leaps and bounds, he is the best we have had at the pool since 2003. Carlos is a genuine asset to Villa Del Palmar and the guests that stay here.
This year was exceptional. Sure, there were a few minor hiccups, but overall, it was a much better experience.
The room was clean and cleaned well daily. All staff were curious and polite.
I was disappointed that there are two daily charges on the room and an automatic 15% gratuity on all food bills. We tip in cash and much more than 15%. This should be optional as all experiences do not justify 15%.
The food and drinks were pretty good, but things were a bit expensive.
It is good that chairs that are reserved with towels and nobody with them are removed by the staff when they notice them or if someone brings them to the staff's attention. It's sad that people still go down to the pool at 6:00 AM and block off 6 - 10 chairs and we sometimes do not see these people come to the pool until noon or 1:00. I will say Alberto went out of his way to clear them when they were noticed or brought to his attention. Alberto also did a great job helping get chairs and umbrellas when people requested them.
I want to give a special shout-out to Carlos Castillo our Pool Server. we had him the first week and when he came back to a different area of the pool the following week, we moved to his area. Carlos goes out of his way to help make the guest experience exceptional. By leaps and bounds, he is the best we have had at the pool since 2003. Carlos is a genuine asset to Villa Del Palmar and the guests that stay here.
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Date of stay: May 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oscar Galeana Gallo, Atención al huésped/Recepción at Villa del Palmar Beach Resort & Spa Cabo San Lucas
Responded 17 May 2024
Dear Wine_Loving_Chef, We sincerely appreciate your kind preference for our brand and resort. It was a pleasure being the host of your most recent family vacation to Cabo, and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. Furthermore, we are very grateful for your compliments towards our team members whose kindness and professionalism are one of our hotel's greatest strengths, and we promise to congratulate them all, especially Carlos Castillo and Alberto, on your behalf for their contribution to your satisfaction. We look forward to hosting you again soon. Greetings... Oscar Galeana Gallo Guest Service Manager Villa del Palmar Cabo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just returned from an unforgettable two-week vacation at Villa del Palmar Cabo, and it was absolutely amazing. This was our first time at this resort, and it exceeded every expectation. From the moment we arrived, the front desk staff made check-in quick and welcoming, setting the tone for a fantastic stay.
Our room was well-equipped and overlooked the pool with a beach view, making it a perfect spot to relax after a day in the sun. The beach is stunning - clear waters, soft sand, and close enough to the marina for a nice walk or quick ride. We spent nearly every day soaking up the beauty of the ocean and enjoying the incredible service from Carlos, Jose, and Omar, who always went above and beyond to make sure we had everything we needed.
The dining options were great, and we especially loved our experience at Carbon, where Alfredo and manager Jorge made our meal unforgettable. Every restaurant offered something different, giving us the chance to sample a variety of delicious dishes.
We've been members of the Villa Group for 14 years, and typically enjoy the Puerto Vallarta location. Every vacation is special, but this trip was top-notch. The Cabo resort is wonderful, but the staff is what makes it shine. They knocked it out of the park, and we're already looking forward to our next visit. Thank you, Villa del Palmar Cabo, for another incredible vacation!
Our room was well-equipped and overlooked the pool with a beach view, making it a perfect spot to relax after a day in the sun. The beach is stunning - clear waters, soft sand, and close enough to the marina for a nice walk or quick ride. We spent nearly every day soaking up the beauty of the ocean and enjoying the incredible service from Carlos, Jose, and Omar, who always went above and beyond to make sure we had everything we needed.
The dining options were great, and we especially loved our experience at Carbon, where Alfredo and manager Jorge made our meal unforgettable. Every restaurant offered something different, giving us the chance to sample a variety of delicious dishes.
We've been members of the Villa Group for 14 years, and typically enjoy the Puerto Vallarta location. Every vacation is special, but this trip was top-notch. The Cabo resort is wonderful, but the staff is what makes it shine. They knocked it out of the park, and we're already looking forward to our next visit. Thank you, Villa del Palmar Cabo, for another incredible vacation!
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carlos Eduardo Solchaga, Guest Services / Front Office at Villa del Palmar Beach Resort & Spa Cabo San Lucas
Responded 1 week ago
Dear LPF53, Thank you for expressing your great satisfaction with Villa del Palmar Beach Resort & Spa Cabo San Lucas and for sharing the details of your stay with us. We will share your kind words with Carlos, Jose, Omar, Alfredo & Jorge, thanks for recognizing their extraordinary Service. On behalf of our Villa del Palmar Beach Resort & Spa Cabo team, we look forward to hosting you once again to create another memorable vacation, Kind regards Guest Service Manager Villa del Palmar Cabo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Overall estcia: 9/10
It is one of the most beautiful hotels I have ever been to. It is an All Inclusive service, which may leave you a little skeptical, but the hotel manages it by packages.
If you don't pay for the all-inclusive it is like a 4x expensive but quality restaurant, something that tends to be affected in the all-inclusive packages of other hotels.
The Villa del Palmar hotel seems to be the oldest but it is well cared for and very well maintained. The cleaning is 10, our room was cleaned twice a day, they replaced everything consumed and we never needed anything. Everything is always impeccable.
The room is comfortable, it has everything you need.
The restaurants are not very varied, but they are delicious and with the best service we have ever received in a hotel. The people are always in a good mood, with a smile and with an honest willingness to serve or help.
In our special case Amalia from the "Carbón" restaurant was splendid.
All in general, but she shined at my birthday celebration.
We would return without thinking about it!
The views of the sea and the arch are incomparable to anything else.
Beautiful stay that we look forward to repeating.
It is one of the most beautiful hotels I have ever been to. It is an All Inclusive service, which may leave you a little skeptical, but the hotel manages it by packages.
If you don't pay for the all-inclusive it is like a 4x expensive but quality restaurant, something that tends to be affected in the all-inclusive packages of other hotels.
The Villa del Palmar hotel seems to be the oldest but it is well cared for and very well maintained. The cleaning is 10, our room was cleaned twice a day, they replaced everything consumed and we never needed anything. Everything is always impeccable.
The room is comfortable, it has everything you need.
The restaurants are not very varied, but they are delicious and with the best service we have ever received in a hotel. The people are always in a good mood, with a smile and with an honest willingness to serve or help.
In our special case Amalia from the "Carbón" restaurant was splendid.
All in general, but she shined at my birthday celebration.
We would return without thinking about it!
The views of the sea and the arch are incomparable to anything else.
Beautiful stay that we look forward to repeating.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Todo bien
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed a week in a two bedroom suite, all inclusive. Traveled with my husband, sister and mother (80). We all agreed the staff was amazing, really the best part about this resort.
Unfortunately the rest of the experience wasn't as good as we had hoped. We were originally given a room on the 4th floor (3416) and it smelled very heavily like mildew. We opened the sliding door and tried to air it out and spent one night there. The next morning I visited the front desk very unhappy and was immediately given a new room to visit to see if it was better and it was. We moved up to the 7th floor and the smell was much better. We did hear from an owner that the higher the room the less they usually smell.
The room was clean, the furniture in the main living area needs to be updated (couch and pink chairs). The beds were very comfortable. The bathrooms are nice, but we had two tub faucets fall apart on us and one morning we didn't have any water to any of the showers in our unit and had to call maintenance.
We are not foodies, but all the food was good, especially at the Sports Bar (surprisingly good there). The buffets were fine, but waiting in line for the paperwork is very slow. Often the food was running low and the space for the buffet is also very small and gets crowded quickly.
The drinks were good and service by the pool was excellent, the food and drinks came out quickly and the servers were very attentive. The pool loungers were the most comfortable I have ever experienced (and we have visited many resorts). I am not sure why, but there were more flies at this resort than I have ever had anywhere in Mexico (or anywhere really). Not in our room, just outside around the pool and restaurants. I know some insects are to be expected, but for some reason we really noticed it here.
My sister visited the spa at the adjacent property and it was clean and nice and the staff was excellent. She enjoyed her massage very much.
The location of the resort is also very good, we easily walked down to Medano Beach in about 15 minutes. My mother had very little trouble getting around the resort, one elevator in our building was out of order the whole week but the other was close enough to our room that it wasn't an issue. The pool area flooring is a little uneven in spots, but as long as you watched what you were doing it wasn't an issue.
We paid a premium hoping for a premium experience and really the RIU Palace where we stayed last May was a much better facility for about half the price. The staff at Villa Del Palmar are very hardworking and professional, that was the bright spot for sure and the only reason I gave it an average rating instead of a poor. We will not visit there again, or any of their other properties based on this experience.
Unfortunately the rest of the experience wasn't as good as we had hoped. We were originally given a room on the 4th floor (3416) and it smelled very heavily like mildew. We opened the sliding door and tried to air it out and spent one night there. The next morning I visited the front desk very unhappy and was immediately given a new room to visit to see if it was better and it was. We moved up to the 7th floor and the smell was much better. We did hear from an owner that the higher the room the less they usually smell.
The room was clean, the furniture in the main living area needs to be updated (couch and pink chairs). The beds were very comfortable. The bathrooms are nice, but we had two tub faucets fall apart on us and one morning we didn't have any water to any of the showers in our unit and had to call maintenance.
We are not foodies, but all the food was good, especially at the Sports Bar (surprisingly good there). The buffets were fine, but waiting in line for the paperwork is very slow. Often the food was running low and the space for the buffet is also very small and gets crowded quickly.
The drinks were good and service by the pool was excellent, the food and drinks came out quickly and the servers were very attentive. The pool loungers were the most comfortable I have ever experienced (and we have visited many resorts). I am not sure why, but there were more flies at this resort than I have ever had anywhere in Mexico (or anywhere really). Not in our room, just outside around the pool and restaurants. I know some insects are to be expected, but for some reason we really noticed it here.
My sister visited the spa at the adjacent property and it was clean and nice and the staff was excellent. She enjoyed her massage very much.
The location of the resort is also very good, we easily walked down to Medano Beach in about 15 minutes. My mother had very little trouble getting around the resort, one elevator in our building was out of order the whole week but the other was close enough to our room that it wasn't an issue. The pool area flooring is a little uneven in spots, but as long as you watched what you were doing it wasn't an issue.
We paid a premium hoping for a premium experience and really the RIU Palace where we stayed last May was a much better facility for about half the price. The staff at Villa Del Palmar are very hardworking and professional, that was the bright spot for sure and the only reason I gave it an average rating instead of a poor. We will not visit there again, or any of their other properties based on this experience.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: The staff at the pool will clear out any chairs that don't have someone sitting in them for more...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oscar Galeana Gallo, Atención al huésped/Recepción at Villa del Palmar Beach Resort & Spa Cabo San Lucas
Responded 28 Feb 2024
Dear CKB1, Thank you for taking the time to share your feedback about your recent stay at our resort. We appreciate your detailed comments and are pleased to hear that you found our staff to be amazing - they truly are the heart of our resort, and we will be sure to pass along your kind words to them. However, we sincerely apologize for the challenges you encountered during your stay. Your experience with the initial room odor and the issues with the furniture, faucets, and water supply are certainly not reflective of the high standards we strive to maintain. Please know that we have taken note of your concerns and will work diligently to address them to ensure a more comfortable and enjoyable stay for our future guests. We are glad to hear that you enjoyed the food and drinks, especially at the Sports Bar, and that you found the service by the pool to be excellent. Your positive comments regarding the spa experience, pool loungers, and resort location are greatly appreciated as well. Regarding the presence of flies, we apologize for any inconvenience this may have caused. We will take steps to address this issue to ensure a more pleasant environment for our guests. We understand your disappointment in not receiving the premium experience you had hoped for, and we truly value your feedback as it provides us with an opportunity to improve. We hope that you will consider giving us another chance to exceed your expectations in the future. Should you choose to visit Cabo again, we would welcome the opportunity to restore your faith in our resort. Thank you once again for sharing your feedback, and we hope to have the pleasure of welcoming you back in the future for a more enjoyable experience. If there is anything further we can do to assist you, please do not hesitate to contact us directly. Respectfully... Oscar Galeana Gallo Guest Service Manager Villa del Palmar Cabo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let me start with the positives:
Kindness and Service were EXCELLENT. The staff are not only excellent at service, but they are also KIND...which is so rare in the post covid world.
It's a fun property with shows, daily activities and music. All the guests we engaged with were friendly and social. The food options were decent. (I highly recommend the ceviche and dinner at Bella California). The drinks aren't watered down. The views are stellar and while we arrived two days after a major storm so beach access was difficult, the location is awesome. When the pool area gets too loud try the spots along the seawall and just listen to the waves.
The basics:
The resort is an older property and it's showing its age. Having said that, the bed was comfortable, the kitchen was perfect for morning coffee and and light snacks/meals. The laundry service is located in a separate area (not in room) but I always appreciate the option. The market is useful (but not cheap so if you can go out to a regular grocery store your money will go further) and if full breakfast isn't your thing, the bakery has excellent pastries and the tortilla factory (behind the market) is open 7am-10am.
The resort is a quick taxi ride into the city center (and taxis are fixed rate each way).
The not so positive:
This property is difficult for disabled travelers. And by difficult I mean, if you are wheelchair bound with no mobility, I'd avoid it (the Villa del Arco next door is better). I use a mobility scooter for longer distances and a walker for shorter ranges and without my friends assisting me, I would have been almost entirely stuck in my room. The single elevator that was functional during my visit (the other was out of order) didn't reach the main floor from the elevator itself. My friends or bell hops had to run down to the first floor to call it down for me since it only responded to requests from outside the elevator. The "wheelchair ramps" are way too steep for manual chair users and my scooter struggled at top speed to make it to the top. Friends had to be at the ready in case my battery gave out. And the footing around the whole property is a challenge if tripping is an issue for you or you use a walker (you'll catch a lot of bumps and gaps). Finally, the doors are narrow and there aren't any shower bars or benches. (Again, the newer property next door seems to have more of these features.)
Finally, the little trolley that goes between properties isn't at all kitted out for disabled guests. You'll likely need to scoot or wheel between properties on your own if you can't climb up and down out of the trolley.
And kudos to the General Manager who personally responded to my internal review that said all of the above saying that the property is working on the elevator issues and will take the other feedback seriously.
Kindness and Service were EXCELLENT. The staff are not only excellent at service, but they are also KIND...which is so rare in the post covid world.
It's a fun property with shows, daily activities and music. All the guests we engaged with were friendly and social. The food options were decent. (I highly recommend the ceviche and dinner at Bella California). The drinks aren't watered down. The views are stellar and while we arrived two days after a major storm so beach access was difficult, the location is awesome. When the pool area gets too loud try the spots along the seawall and just listen to the waves.
The basics:
The resort is an older property and it's showing its age. Having said that, the bed was comfortable, the kitchen was perfect for morning coffee and and light snacks/meals. The laundry service is located in a separate area (not in room) but I always appreciate the option. The market is useful (but not cheap so if you can go out to a regular grocery store your money will go further) and if full breakfast isn't your thing, the bakery has excellent pastries and the tortilla factory (behind the market) is open 7am-10am.
The resort is a quick taxi ride into the city center (and taxis are fixed rate each way).
The not so positive:
This property is difficult for disabled travelers. And by difficult I mean, if you are wheelchair bound with no mobility, I'd avoid it (the Villa del Arco next door is better). I use a mobility scooter for longer distances and a walker for shorter ranges and without my friends assisting me, I would have been almost entirely stuck in my room. The single elevator that was functional during my visit (the other was out of order) didn't reach the main floor from the elevator itself. My friends or bell hops had to run down to the first floor to call it down for me since it only responded to requests from outside the elevator. The "wheelchair ramps" are way too steep for manual chair users and my scooter struggled at top speed to make it to the top. Friends had to be at the ready in case my battery gave out. And the footing around the whole property is a challenge if tripping is an issue for you or you use a walker (you'll catch a lot of bumps and gaps). Finally, the doors are narrow and there aren't any shower bars or benches. (Again, the newer property next door seems to have more of these features.)
Finally, the little trolley that goes between properties isn't at all kitted out for disabled guests. You'll likely need to scoot or wheel between properties on your own if you can't climb up and down out of the trolley.
And kudos to the General Manager who personally responded to my internal review that said all of the above saying that the property is working on the elevator issues and will take the other feedback seriously.
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oscar Galeana Gallo, Atención al huésped/Recepción at Villa del Palmar Beach Resort & Spa Cabo San Lucas
Responded 3 Nov 2023
Dear Septembersassy Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. We are glad that you had the opportunity to be in touch with our General Manager, all of his team are doing the best thing possible, to help with the remodelation of the property, next time you visit us , you will see a brand new Palmar. It will be an honor for us to have you back in the next future to make another memorable vacation, Kind regards, Oscar Galeana Gallo Guest Service Manager Villa del Palmar Cabo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is average for 4 star all inclusives. It is situated close to the capes at Cabo San Lucas with a 45 minute walk on the beach to the Marina District, The ocean water is clear, weed free and warm although the beach is steep and I would not advise young children or inexperienced swimmers to enter the water here. The slope is easier closer to the marina. The views from the eating areas are awesome.
We had a suite on the front corner of the 8th floor so we had a partial view of the ocean. My only complaint with the room was the size of the bed which felt like a double, where we are used to king size beds when in Mexico. Ana kept the room spotless for the entire visit.
I found all the staff to be helpful and friendly with a special shout out to Ximena at the adult pool bar and Ricardo Jorge at the Carbon Restaurant. The food was good and the steaks at the evening buffet were great.
My only complaint would be the archaic procedure for food and drinks. The staff are taxed with getting your room number, then drink order, then entering that into a computer to get a receipt that i had to sign with name, room number and surname printed before they even started making the drink. They spend more time dicking around with paper work than serving the guests and this is done every time you get a drink or finish a meal. Each all inclusive guest wears a tag that is clearly visible so there should be no need for this time wasting activity. On a number of occasions Ximena was the only bar tender making drinks while 3 other staff were shuffling receipts in the back corner, a seeming waste of staff resources.
The sports bar was under renovation and was closed so there were no indoor eating areas. Hopefully that will be completed in the near future.
The resort is a combination time share and all inclusive so there was the usual approach for membership but they were not over bearing.
We had a suite on the front corner of the 8th floor so we had a partial view of the ocean. My only complaint with the room was the size of the bed which felt like a double, where we are used to king size beds when in Mexico. Ana kept the room spotless for the entire visit.
I found all the staff to be helpful and friendly with a special shout out to Ximena at the adult pool bar and Ricardo Jorge at the Carbon Restaurant. The food was good and the steaks at the evening buffet were great.
My only complaint would be the archaic procedure for food and drinks. The staff are taxed with getting your room number, then drink order, then entering that into a computer to get a receipt that i had to sign with name, room number and surname printed before they even started making the drink. They spend more time dicking around with paper work than serving the guests and this is done every time you get a drink or finish a meal. Each all inclusive guest wears a tag that is clearly visible so there should be no need for this time wasting activity. On a number of occasions Ximena was the only bar tender making drinks while 3 other staff were shuffling receipts in the back corner, a seeming waste of staff resources.
The sports bar was under renovation and was closed so there were no indoor eating areas. Hopefully that will be completed in the near future.
The resort is a combination time share and all inclusive so there was the usual approach for membership but they were not over bearing.
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Date of stay: November 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: The pool loungers get claimed early so put your towels down although they may get taken if you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oscar Galeana Gallo, Atención al huésped/Recepción at Villa del Palmar Beach Resort & Spa Cabo San Lucas
Responded 24 Nov 2024
Dear splitrman, Thank you for sharing your honest feedback about your recent stay at Villa del Palmar Cabo. We appreciate your kind words about our friendly staff, good food, and great views of the cape. We're glad you enjoyed your suite on the 8th floor, and we appreciate your recognition of Ana's excellent housekeeping services. We're also thrilled that you found our staff, including Ximena at the adult pool bar and Ricardo Jorge at the Carbon Restaurant, to be helpful and friendly. However, we apologize for the issues you experienced with our food and beverage procedures, including the need to sign receipts for every drink and meal. We understand that this process can be time-consuming and inefficient, and we will review our procedures to find ways to streamline our service. We also regret that our sports bar was under renovation and closed during your stay. We appreciate your understanding and hope to have this facility completed soon. Additionally, we appreciate your feedback about the bed size in our suites and the need for more indoor eating areas. We will consider these suggestions as we continue to improve our resort. Once again, thank you for sharing your feedback. We value your opinions and will use them to improve our services and amenities. Best regards, Guest Service Manager Villa del Palmar Cabo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes, there are chairs & umbrellas on the beach. The large 1 bedroo, not studio rooms, have laundry
We booked private transport through Villa del Palmar for arrival and took an Uber back to the airport. Both worked great and Uber has improved a lot in recent months.
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"Tide and waves are powerful and no options off beach to snorkel. But water is beautiful. Sand is soft. Amazing views."Read full review
"They start all inclusive at noon so if you have an early flight find a place to relax for a bit or the check in progress gets a little clunk"Read full review
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PRICE RANGE
$297 - $597 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villa del palmar beach resort & spa los cabos hotel cabo san lucas, villa del palmar beach resort and spa los cabos, cabo san lucas villa del palmar, villa del palmar los cabos, villa del palmar beach resort & spa cabo san lucas
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosCabo San Lucas
NUMBER OF ROOMS
220
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Villa del Palmar Beach Resort & Spa Cabo San Lucas
Which popular attractions are close to Villa del Palmar Beach Resort & Spa Cabo San Lucas?
Nearby attractions include Cabo Party Fun (0.3 km), Medano Beach (0.3 km), and Maria Esther Ranch (0.4 km).
What are some of the property amenities at Villa del Palmar Beach Resort & Spa Cabo San Lucas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Villa del Palmar Beach Resort & Spa Cabo San Lucas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Villa del Palmar Beach Resort & Spa Cabo San Lucas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Villa del Palmar Beach Resort & Spa Cabo San Lucas?
Yes, free parking is available to guests.
What are some restaurants close to Villa del Palmar Beach Resort & Spa Cabo San Lucas?
Conveniently located restaurants include La Casona, El Patrón Mexican Bistro, and Carbon Grill Restaurant.
Are there opportunities to exercise at Villa del Palmar Beach Resort & Spa Cabo San Lucas?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Villa del Palmar Beach Resort & Spa Cabo San Lucas have airport transportation?
Yes, Villa del Palmar Beach Resort & Spa Cabo San Lucas offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Villa del Palmar Beach Resort & Spa Cabo San Lucas?
Yes, dry cleaning and laundry service are offered to guests.
Does Villa del Palmar Beach Resort & Spa Cabo San Lucas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Villa del Palmar Beach Resort & Spa Cabo San Lucas?
The staff speaks multiple languages, including English and Spanish.