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Hilton Playa del Carmen

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Traveller (16785)
Room & Suite (3785)
Pool & Beach (2808)
Overview
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Avenida Constituyentes 2 Centro, Gonzalo Guerrero, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
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Offers from Hilton Playa del Carmen
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18,515)
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15,661 results
Traveller rating
12,210
2,241
670
308
232
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LanguageEnglish
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12,210
2,241
670
308
232
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All reviews maria marie chef's plate coffee house romance concierge el mediterraneo spice restaurant royal pdc danny boy jose garcia frozen grapes hour lounge ocean view turn down service tequila bar our honeymoon lobby bar beach butler
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1 - 5 of 15,661 reviews
Reviewed today via mobile

Hotel management just switched to Hilton. Hotel property is part of Playa Resorts and they have been doing more and more management pairings with both Hilton and Hyatt. Great location, nice seaweed free beach, grounds, property immaculate, located a block or so away from 5th...More

Thank tfaris
Response from Lynn D, Gerente at Hilton Playa del CarmenResponded today

Dear tfaris, Thank you for taking the time to review our Resort. Thank you for your kind words about the resort facilities, we are very happy that you enjoyed them. We are very happy that you enjoyed all of our services. It will be an...More

Hotel's Favourite
Reviewed 1 week ago via mobile

My wife and I are touring Central America for seven weeks and originally booked three nights having stayed at The Excellence Riviera (4/5) and more basic accommodation in Holbox and Valladolid. We then went to Cuba and did two more AI hotels and couldn’t wait...More

4  Thank wardiemark
Response from Lynn D, Gerente at Hilton Playa del CarmenResponded 1 week ago

Dear wardiemark, Thank you for taking the time to review our Resort. Thank you for your kind words about the resort facilities, we are very happy that you enjoyed them. It will be an honor to have the opportunity to host you again in the...More

Reviewed today via mobile

My husband and I just returned from our first trip to Playa del Carmen and our stay at the Hilton Playa. I truly would not change a thing about this hotel. The grounds are exceptional. The location is perfectly close 5th ave and right on...More

Thank sbp123
Response from Lynn D, Gerente at Hilton Playa del CarmenResponded today

Dear sbp123, On behalf of Hilton Playa del Carmen Resort staff and myself we want to take this opportunity to thank you from the bottom of our hearts for such a positive review. We truly appreciate your wonderful comment, it is really nice, and it...More

Reviewed today via mobile

Love love this resort, hotel and staff. From the moment we arrived we had a fantastic time with great service, food and FUN! the entertainment staff are great - chatty, friendly, helpful and want to make sure you have a great time. Nothing is too...More

Thank loubeelou123
Response from Lynn D, Gerente at Hilton Playa del CarmenResponded today

Dear loubeelou123, We really appreciate this review. We are very happy to hear that it was a great experience for you. Thank you for choosing us to spend your vacation. Thank you again for your great review and we hope that you come back and...More

Reviewed today

Continues to be our preferred location in Mexico. With 5th Avenue right around the corner and the resort keeping up its standards for an adults-only all inclusive we keep coming back. We've stayed at the Royal del Carmen almost a dozen times over the past...More

1  Thank Keren H
Response from Lynn D, Gerente at Hilton Playa del CarmenResponded today

Dear Keren H, On behalf of Hilton Playa del Carmen Resort staff and myself we want to take this opportunity to thank you from the bottom of our hearts for such a positive review. We will make sure to tell our staff you have mentioned...More

View more reviews
About
Description
Overlooking the palm-lined beaches of the Caribbean Sea, our AAA Four-Diamond Hilton Playa del Carmen, An All Inclusive Resort is an elegant getaway for sophisticated relaxation. Relax in our light and airy More all-suite accommodations featuring a private balcony, complimentary WiFi, pillow menu, mini-bar, double jetted tubs and rainfall showers. Choose one of our beachfront or swim-up suites for a large living room, additional amenities and direct access to the water.Discover designer boutiques, handcrafted goods, vibrant bars and entertainment just outside our doors. Within walking distance to the famous Fifth Avenue, our resort puts you in the heart of Playa del Carmen’s trendy attractions. Unwind with a holistic spa experience at SPAzul, including a Temazcal stone steam bath, couples treatments and salon services. Enjoy our Olympic-sized lap pool, tranquil relaxation pool, large fitness center, rooftop tennis court, water activities and more. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Romantic
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Onsen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Onsen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
513
Price range
US$278 - US$650 (Based on Average Rates for a Standard Room)
Also Known As
The Royal Playa Del Carmen Hotel Playa Del Carmen
,
Royal Hotel Playa Del Carmen
,
Royal Porto Real
,
Royal Playa De Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Onsen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
513
Price range
US$278 - US$650 (Based on Average Rates for a Standard Room)
Also Known As
The Royal Playa Del Carmen Hotel Playa Del Carmen
,
Royal Hotel Playa Del Carmen
,
Royal Porto Real
,
Royal Playa De Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (16,785)
Room & Suite (3,785)
Pool & Beach (2,808)
Dining (1,536)
Amenities (102)
Family and Play Areas (83)
Business Centre & Event Rooms (73)
Nearby
Nearby HotelsSee all 226 nearby hotels
Panama Jack Resorts Playa del Carmen
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.16 km away
Grand Hyatt Playa Del Carmen Resort
2,541 reviews
.16 km away
Magia Beachside Condo Hotel
38 reviews
.21 km away
Nearby RestaurantsSee all 1,503 nearby restaurants
The Grill at 1- 26
413 reviews
.18 km away
Chef's Plate
399 reviews
.04 km away
Maria Maria
166 reviews
.04 km away
Spice
1,150 reviews
.11 km away
Nearby AttractionsSee all 779 nearby attractions
La Galeria de Playa
70 reviews
.26 km away
The Beetle Tour
13 reviews
.10 km away
SPAzul
241 reviews
.13 km away
Tank-Ha Dive Center
446 reviews
.18 km away
Questions & Answers
Ask a question
sshappy
15 November 2018|
AnswerShow all 2 answers
Response from Lynn D | Property representative |
Hi again sshappy, yes, you are correct, the suite category has changed. Best regards!
0
Votes
Google Translation
sshappy
15 November 2018|
Answer
Response from Lynn D | Property representative |
Hello sshappy, Greetings from sunny Playa del Carmen. Yes, we are still using playa resorts on the emails and unfortunately we do not have one of the newest layouts. If There is anything else we can assist you with, please... More
0
Votes
Google Translation
CRDChicago
15 November 2018|
Answer
Response from Lynn D | Property representative |
Dear CRDChicago, thank you conr contacting us. We do have a private transportation Service but it has an extra charge of $218 us round trip from 1-6 porple. If you are interested please send all your flight Information to... More
0
Votes
Google Translation
Room Tips
"Pick the internal garden view on the main level. Easiest to get to the main pool and restaurants."
KerenH392
yesterday
Read review
"The Pool View and Central Garden view rooms can be louder during the day - nothing some ear plugs can't..."
Tmf451
2 days ago
Read review
"The main pool can be quite a zoo, if you want quiet, ask for the quiet area."
angeladG7489JK
3 days ago
Read review
"If you want to see the full view of the ocean ask for ocean front. Ocean View could be a peek a boo."
HollyW111
3 days ago
Read review
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