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Carretera Cancun - Tulum Km 265, Playa del Carmen 77750 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$2,164
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Free cancellation until 21/06/22
Priceline
US$1,337
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Free cancellation until 19/06/22
Booking.com
US$1,337
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Free cancellation until 20/06/22
TripadvisorUS$1,337
StayForLong
FindHotelUS$2,159
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (463)
Room & Suite (275)
Pool & Beach (171)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 18/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Esencia
Updated 18/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 316 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Hotel Esencia is a 50-acre private estate, with an awe-inspiring beachfront, two swimming pools, day spa, three restaurants, and an indulgent atmosphere fitting of royalty. In fact, the property and many of the buildings once served as the exclusive beach-side retreat of an Italian duchess. Though friendly, warm and generous, the duchess demands the very best and Esencia still benefits from her superior taste, her impeccable style, and her zest for life.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Plunge pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Game room
Snorkelling
Evening entertainment
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Mosquito net
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English, French, Spanish
210Reviews13Q+A41Room tips
Traveller rating
  • 201
  • 5
  • 3
  • 0
  • 1
Time of year
Traveller type
Language
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Popular mentions
Andrew K wrote a review 4 Jan
Los Angeles, California1 contribution2 helpful votes
Our family just returned from our first vacation in a long time due to the Covid situation. We arrived nerves frayed and exhausted, but departed restored and renewed! Kevin and his staff run an incredible operation - the food was terrific at all 3 restaurants, the spa was peaceful and the team great, and the beach delightful with friendly staff who were always there to lend a hand and make sure everyone was relaxed. Everything was made easy with the e-concierge system, and it was a completely stress-free week. We'll be back!
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Date of stay: December 2021
Value
Rooms
Service
1 Helpful vote
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arieller wrote a review Dec 2021
San Francisco, California26 contributions24 helpful votes
My favorite hotel in Riveria Maya. Having stayed at the new Auberge (Etereo) as well as the Rosewood, I can say conclusively this is by far the best spot on this side of Mexico. The design is perfect, every room is huge and beautiful, the food is fantastic and the beach is protected in a cove. Every restaurant has a vegetarian menu in addition to the regular menu. There are so many small touches that makes the stay so special and a number of complimentary activities that make the rooms good value: coffee and pastries delivered every morning, beach yoga, paddle boarding on a private lagoon with manatees (do not miss this!), snorkeling on the reef off of the beach, afternoon tea and so much more. I recommend booking a private dinner on the beach--was a gorgeous set up. We came with our 18 month old daughter and she also had a great time and especially loved feeding the cenote turtles and chasing the peacocks around the property. Hope to come back soon!
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Date of stay: November 2021
Location
Cleanliness
Service
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Response from Kevin Wendle, Owner at Hotel Esencia
Responded 4 weeks ago
Dear arieller, Your favorite hotel...thanks so much for this extremely kind 5 star review! We are a small family owned and operated boutique hotel on 50 acres away from it all with just 100 guests maximum - isolated away from it all with no neighbors. Most of our suites are either independent casitas or in two level bungalows with one suite above and one below for maximum privacy and of course health and safety. Hotel Esencia is our family home here in Mexico and we are determined to welcome and spoil every one of our guests as if they were family or friends. As we also live here ourselves, we surround ourselves with the nicest employees we can find. There are many beautiful hotels in the world but we believe that excellence in hospitality is all about the people who take of you on holiday, as well as of course high level service, comfort, and a wide variety of outdoor dining outlets, and activities especially on our beautiful beach or in our lagoons and cenotes. Our all-natural Mayan spa and fitness center are also a highlight and our spa was recently named "Mexico's Best" by Forbes online. More than half of our guest are now repeat guests, many of whom have been here three, four or even 10 times or more. I just heard that you will be returning to Hotel Esencia later this week after a disappointing experience in other hotels in the region and we will be absolutely delighted to welcome you back here! We hope that like us, you will consider Hotel Esencia as your "home" in Mexico. All the best, Kevin Wendle Owner and CEO
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Michael M wrote a review Dec 2021
1 contribution1 helpful vote
It is hard to live with the fact that your best vacation of your life is already behind you. Hotel Esencia was magical in every way for our honeymoon. The people, the food, the beach and the vibes were all perfect. It was extremely relaxing and romantic which is what we were looking for. Every single person was kind and so willing to help. We still think about our trip fondly. Meeting the owner one day on a walk home from dinner just reinforced how amazing this place is as he was so down to earth and lovely as well. We will remember our trip forever and hope to come back. P.S. Go see the manatees. It was the highlight!
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Date of stay: May 2021
Location
Service
Sleep Quality
1 Helpful vote
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Ross B wrote a review Nov 2021
3 contributions
+1
The Hotel Esencia was perfection. The food was incredible-every order was fresh and delicious. The room was the nicest and most beautiful we have ever stayed in. The property was magical-in the middle of the jungle, right on what felt like our own private beach, with excursions like a walk to a secret lagoon with manatees. By far the most memorable part however was the staff. In particular, Victor and Luis on the beach always remembered our drink order and brought us food before we needed it, and Pascal at the life guard station took us on an amazing outing. Bravo to the whole team. The Hotel Esencia was perfect and we cannot wait to come back!
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Make sure to take advantage of all the amenities-tennis court, tea in the mansion, and more!
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Response from Kevin Wendle, Owner at Hotel Esencia
Responded 25 Nov 2021
Dear Ross B, Thanks so much for your recent visit. We are all delighted to hear that your room was "the most beautiful you have ever stayed in" -- such a lovely compliment! We are a small family owned business with only 45 rooms and 3 restaurants and we are determined to offer the best hotel beachside experience possible without all of the complications of being in a much larger resort. We are incredibly fortunate to have such a large stretch of white sandy beach all to ourselves with no neighbors. Thanks so much for the shout outs to Victor, Luis, and Pascal - they are 3 of our stars here for sure and will be thrilled to read your comments here. We look forward to your next visit! All the best, Kevin Wendle Owner and CEO
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Dominic Mro wrote a review Nov 2021
2 contributions
A fantastic stay and already looking for dates when we could come back. Beautiful surroundings and the most relaxing environment. Gorgeous beach! A great team and delicious food. Amazing spa experience! See you back soon!
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Kevin Wendle, Owner at Hotel Esencia
Responded 25 Nov 2021
Dear dominicmro, A million thanks for taking the time to leave this lovely 5 star review. I'm proud of my team - they are really like family to us as we are indeed a family owned business. Thanks again for your visit and your kind words here. I hope you will consider Hotel Esencia as your new "home" in Mexico! All the best, Kevin Wendle Owner and CEO
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PRICE RANGE
US$666 - US$1,983 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
esencia playa del carmen, esencia hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
40
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Frequently Asked Questions about Hotel Esencia
Which popular attractions are close to Hotel Esencia?
Nearby attractions include Escapology Riviera Maya (5.0 km), Chikin Ha (2.3 km), and Cenote Cristalino (1.3 km).
What are some of the property amenities at Hotel Esencia?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Esencia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Esencia?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Esencia?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Hotel Esencia?
Conveniently located restaurants include 081, Jessie Gelato, and CHIC CABARET & RESTAURANT.
Are there opportunities to exercise at Hotel Esencia?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Esencia have airport transportation?
Yes, Hotel Esencia offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Esencia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Esencia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Esencia?
The staff speaks multiple languages, including English, Spanish, and French.