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Eurostars Hacienda Vista Real

Traveller (579)
360
Panoramas (9)
Pool & Beach (110)
About
Location
Cleanliness
Service
Value
Hotel Eurostars Hacienda Vista Real is a luxury resort that beckons you to enjoy the pleasures of Mexico´s Caribbean coastline. The hotel has 77 elegant, sophisticated rooms, a swimming pool and restaurant, which offers a buffet breakfast and traditional Mexican snacks for lunch, including chicken fajitas, guacamole, quesadillas and chilaquiles.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Concierge
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Residential Neighbourhood
Quiet
HOTEL CLASS
Reviews & more
691Reviews
1,048Photos
20Q+A
63Room tips
Traveller rating
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  • 51
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Popular mentions
Our initial room was very small and the jacuzzi had no hot water. We upgraded to a bigger room which was nice but the last day the AC froze. The place is nice but is in need a lot of maintenance. Do not get in the pool, I doubt the water is filtered.
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Just visit in the hotel for 6 nights, Service is really bad !! There’s no one that take your stuff to the room,u need to do it yourself, Hot water was off for few hours , Internet is off for 48 hours , No manager on site !!!
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We were impressed by the spacious rooms and the green and quiet area where is the hotel placed. Our room had a kitchen and big fridge. Unfortunately poor equipped (no knifes, no cutting board...) The air condition was strong, but very noisy. So for sleeping we had to switch it
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+1
The staff specially Marcos the manager went above and beyond in our stay. The rooms here are large. We got an upgrade to the larger suite with a view of the pool and let me tell you it was amazing. The property itself is very nice, the surroundings is serene and calm. One thing
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- illimited number of negative things in this hotel: the hotel looks abandonned for a long time, So the bar in the pool always closed The pool is not cleaned, cannot be used! The location is 45 min walk from the beach You cannot order alcohol drinks A few soft drinks can be
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Living Room Ambassador Suite
Nice room
Professional photo exclusively commissioned by TripAdvisorEurostars Hacienda Vista Real
The Studio at the Eurostars Hacienda Vista Real
Professional photo exclusively commissioned by TripAdvisorEurostars Hacienda Vista Real
The Royal Room at the Eurostars Hacienda Vista Real
Professional photo exclusively commissioned by TripAdvisorEurostars Hacienda Vista Real
The Royal Room at the Eurostars Hacienda Vista Real
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How close it is to the centre restraints bars etc
If you walk it's about 15-20 minutes. If you take a taxi its 90 pesos one way.
0 votes
Is there an additional charge for an extra person in the royal suite?
Is there an additional cost for an addtional person in the royal suite?
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1234
"better don't go there"
"Try to ask for a room with no connection to another room."
"Our room was on the second floor I believe it`s a better choice because of the humidity and views of the golf course and wildlife."
"Stay anywhere but here"
"Ask for a room on the higher floors, Ground floor rooms have high humidity and bad wifi"
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PRICE RANGE
US$66 - US$178 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
77
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