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The Carmen Hotel

Traveller (794)
Room & Suite (179)
Traveller (794)
Room & Suite (179)
Pool & Beach (105)
Overview
Calle 8 Nte. No 876, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Rooftop Pool
Non-Smoking Rooms
Restaurant
4.5 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (725)
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464 results
Traveller rating
356
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10
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All reviews rooftop pool beachfront hotel modern hotel hotel restaurant ceviche chilaquiles ocean front the location is perfect yogurt amazing hotel water pressure ribeye fifth avenue cancun airport lounge chairs keel netflix
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1 - 5 of 464 reviews
Reviewed 5 days ago via mobile

Such a stellar stay at The Carmen Hotel. I came down with a group of 6 girls for a birthday weekend. Before even arriving, the communication with the concierge and event coordinators, Isabelle and Elena, to coordinate the details of our stay; receipt of a...More

Thank Marie P
Response from DirkU35, Director General at The Carmen HotelResponded 3 days ago

Dear Marie, Thank you very much for taking the time to write this review, and for recommending us with all TripAdvisor users. We are delighted to read that you found a nice and peaceful getaway at Hotel and that we have succeeded in creating a...More

Reviewed 1 week ago

The room was very modern and beautiful. The bed was very comfortable. The staff and service were exceptional. The entire team was very attentive but, Elizabeth went out of her way to make my stay exceptional. Rosa gave a great massage. The menu was five...More

1  Thank ReneK9
Response from DirkU35, Director General at The Carmen HotelResponded 1 week ago

Thank you so much for sharing your experience with us. We are really proud of our staff and quality of food. We hope to welcome you again soon.

Reviewed 2 weeks ago via mobile

Words does not do this Adult only resort any justice. Location location location. All the managers, wait staff, room service and all the assistants were incredibly helpful and wonderful. The restaurant and the food are out of this world. Totally recommend it for your next...More

Thank 808khaledm
Response from DirkU35, Director General at The Carmen HotelResponded 1 week ago

Dear Kal, It was so nice to have you onboard. Thank you so much for sharing your experience :) Each and every member of the staff remembers you guys and hopes to see you again really soon. Remember that we are always at your service...More

Reviewed 2 weeks ago via mobile

Having an awesome time here at the Carmen! Staff is awesome, food is great and the drinks are always coming. Really funky rooftop bar and the rooms are really fun. Great views and beach front location. Breakfast was top notch and part of the stay....More

Thank sccrites
Response from DirkU35, Director General at The Carmen HotelResponded 2 weeks ago

Thank you so much for sharing your experience. It is wonderful to read you. We are very proud of our team, who strives to give each and everyone the best experience ever. Thank you once again; we will continue to pamper you both.

Reviewed 3 weeks ago via mobile

Great location! Located in the center of vibrant Fifth Avenue, on the beautiful beach of Playa. The hotel is very suitable for young people, but not only. The rooms are very beautiful, impressive and clean. The staff is amazing and they are always happy to...More

Thank Go819152
Response from DirkU35, Director General at The Carmen HotelResponded 2 weeks ago

Thank you so much for sharing your experience with us. We are really proud of our team, location and atmosphere. At the Carmen Hotel, we strive to give everyone the best experience ever. See you soon :)

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About
Description
The Carmen Hotel, an adults only Boutique Hotel located on the Beach in the center of Playa del Carmen, steps away for the World Famous 5th Avenue. The Carmen features Keel Restaurant and Beach Club and More Deck 5, a Pool and Sky Bar, 5 stories above the beach offering the best views on all of Playa del Carmen! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Pool
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
37
Price range
US$201 - US$420 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Alhambra
Also Known As
Alhambra Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
37
Price range
US$201 - US$420 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Alhambra
Also Known As
Alhambra Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (794)
Room & Suite (179)
Pool & Beach (105)
Dining (84)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 226 nearby hotels
Thompson Beach House
184 reviews
.02 km away
Playa Maya
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.03 km away
Pelicano Inn
333 reviews
.06 km away
Illusion Boutique Hotel by Xperience Hotels
1,828 reviews
.10 km away
Nearby RestaurantsSee all 1,504 nearby restaurants
Deck 5 Pool and Skybar
258 reviews
.01 km away
KEEL Restaurant at The Carmen Hotel
419 reviews
.02 km away
Madrez! Cafe
224 reviews
.11 km away
Casa Mediterranea
790 reviews
.12 km away
Nearby AttractionsSee all 780 nearby attractions
Quinta Avenida
21,191 reviews
.18 km away
Frida Kahlo Museum
299 reviews
.13 km away
Gaston Charo Art Gallery Playa del Carmen
59 reviews
.14 km away
Cancun Tours Adventure
51 reviews
.07 km away
Questions & Answers
Ask a question
rsmtz
8 September 2018|
AnswerShow all 3 answers
Response from LeslieUri | Property representative |
Dear rsmtz: Yes!! we are open to public and it will be a pleasure that you visit us during your stay in Playa del Carmen We have minimum consumption per person as follow: $300 pesos, Monday to Sunday (women) $300 pesos... More
1
Vote
Google Translation
dillschmutz
2 August 2018|
AnswerShow all 4 answers
Response from LeslieUri | Property representative |
Hello, the lifestyle fee is per day. Have a grea day!
1
Vote
Google Translation
Edith G
28 June 2018|
AnswerShow all 2 answers
Response from LeslieUri | Property representative |
Dear Edith G: It is open to the public. And is extra cost to stay there. Greetings!
0
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Google Translation
Room Tips
"Take the sunrise room or one of the rooms with ocean views."
scottsR2464LT
16 Oct 2018
Read review
"Ocean front for best view but all are loverly"
S298BGcarolw
13 Oct 2018
Read review
"All rooms are great...we had an ocean view...worth the money for sure..."
marksE5875FI
4 Oct 2018
Read review
"The Grand Ocean Front room - I believe ther are only 2 - are indeed GRAND!!"
mc336
9 Sep 2018
Read review
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