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Ocean Maya Royale

Traveller (9514)
Pool & Beach (2225)
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Overview
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Carretera Federal Chetumal, km. 299, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
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Offers from Ocean Maya Royale
Special Offer:Get your 15% discount!
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,709)
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6,103 results
Traveller rating
3,226
1,899
600
243
135
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LanguageEnglish
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3,226
1,899
600
243
135
Show reviews that mention
All reviews blue moon el charro dolce vita pool bar japanese restaurant entertainment staff privilege area privilege beach privilege guests quiet pool foam party beach area privilege package our favourite coco bongo activity pool main bar
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1 - 5 of 6,103 reviews
Reviewed yesterday via mobile

The entertainment staff were incredible! Sebastian, Andrea, Scarlett, Adrian and Marco we so friendly and kept us involved and amused our entire trip! We made such good friends and we’re so sad to have left them all behind! If you go anywhere, I recommend Ocean...More

Thank Elizabeth R
Hotel's Favourite
Reviewed 3 weeks ago via mobile

First of all a BIG Shoutout to the Entertainment Team....especially SEBASTIAN(who by the way is having a Birthday today).But also to Javier,Adrian,Marco,Scarlet and Oscar they are all amazing !! They all have the perfect personalities to make a great team Shows-the Fire Show and Urban...More

4  Thank luvmx215
Response from Ocean H, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 3 weeks ago

Dear luvmx215 We would like to thank you for having chosen Ocean Maya Royale as the host of your recent vacation. We are thrilled to read that your experiece was completely satisfactory while enjoying our gastronomic offer and the great performance of our staff, especially...More

Reviewed 2 days ago

We picked this resort for what we thought was to be a Party Resort. We had 5 Couples Traveling together, Great laid back resort, but not much of a partying resort. The pools close early (which I guess they all do) But once the pool...More

Thank George L
Response from Ocean H, Director de Relaciones Públicas at Ocean Maya RoyaleResponded yesterday

Dear George L Thank you for having chosen Ocean Maya Royale as the host for your vacations. We would like to apologize for the inconveniences that you had encountered during your vacation, rest assured that all your comments will be shared with the departments involved...More

Reviewed 3 days ago via mobile

The ‘deluxe’ room we stayed in was pretty basic, could do with some tlc. Grounds and pool areas are well kept, restaurant and bar staff are lovely and very friendly however the same can’t be said for reception staff they are quite rude and never...More

1  Thank lauratough5387
Response from Ocean H, Director de Relaciones Públicas at Ocean Maya RoyaleResponded 2 days ago

Dear backpackers2013 We want to thank you for choosing our resort as the host for your vacation. At Ocean Maya Royale we have the commitment to provide our guests with quality service beyond their expectations and it is really rewarding for us to read through...More

Reviewed 3 days ago via mobile

Wonderful resort and entertainment with Scarlett and the team . It was so much fun especially with the perfect couple game. Great games around the pool, they really work hard for their pesos . weather great very hot pool very wetMore

Thank Stay698826
Response from Ocean H, Director de Relaciones Públicas at Ocean Maya RoyaleResponded 2 days ago

Dear Stay698826 We want to thank you for choosing our resort as the host for your vacation. At Ocean Maya Royale we have the commitment to provide our guests with quality service beyond their expectations and it is really rewarding for us to read through...More

View more reviews
About
Description
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering More intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Room Service
Bar/Lounge
Breakfast included
Spa
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
320
Price range
US$173 - US$451 (Based on Average Rates for a Standard Room)
Also Known As
Ocean Maya Royale Hotel Playa Del Carmen
,
Ocean Maya Hotel
,
Ocean Maya Playa Del Carmen
,
Hacienda Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
320
Price range
US$173 - US$451 (Based on Average Rates for a Standard Room)
Also Known As
Ocean Maya Royale Hotel Playa Del Carmen
,
Ocean Maya Hotel
,
Ocean Maya Playa Del Carmen
,
Hacienda Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (9,514)
Pool & Beach (2,225)
Room & Suite (1,153)
Dining (1,027)
Family and Play Areas (60)
Amenities (29)
Business Centre & Event Rooms (11)
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Questions & Answers
Ask a question
wwanda27
15 November 2018|
Answer
Response from TheCamerons | Reviewed this property |
Hi yes it can BUT its about a 20 + min walk along the main road into the resort so no path way. I asked if the bellboys would give a ride to the front gate, they said no. We opted for a cad instead into playa.
1
Vote
remster17
13 November 2018|
Answer
Response from Everhale | Reviewed this property |
Sandals are fine. My husband went to the Italian a la cart in shorts, sandals and dress shirt :) There is coffee and a coffee maker in the room but i don't remember seeing decaf
0
Votes
Room Tips
"Near Xcaret, Clean rooms"
Eri-Kuey25
4 days ago
Read review
"our favorite bld.26 or 10 and 11, are near the pool."
georgensuec
1 week ago
Read review
"All rooms we have had at this resort have been great in one way or another."
mray1953
1 week ago
Read review
"Hardly any of the rooms have ocean front. It's an outdated apartment complex."
255shayand
1 week ago
Read review
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