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Ocean Maya Royale

Traveller (9918)
Pool & Beach (2256)
Video
Certificate of Excellence
Overview
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Carretera Federal Chetumal, km. 299, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
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Offers from Ocean Maya Royale
Special Offer:Get your 15% discount!
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,027)
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6,305 results
Traveller rating
3,386
1,929
606
248
136
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LanguageEnglish
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3,386
1,929
606
248
136
Show reviews that mention
All reviews blue moon el charro pool bar dolce vita club el mandarin entertainment staff japanese restaurant privilege area privilege beach foam party privilege guests quiet pool beach area privilege package coco bongo activity pool our favourite
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1 - 5 of 6,305 reviews
Reviewed today

The resort is beautiful, the grounds are very well kept, the colours of the buildings are wonderful and the scenery is amazing. The staff were all very attentive and polite. The food was good, but the portions were very small.

Date of stay: December 2018
Thank 954erinl
Hotel's Favourite
Reviewed 4 weeks ago via mobile

This was our 6th visit to OMR,and was fantastic once again. Check in was swift and pleasant, with a welcoming hug from Yeavonetti. Perfect start. We were recognised by several staff throughout our 11 night stay which in itself is a testament to them with...More

Date of stay: November 2018
1  Thank trish248
Response from CustomerServiceOcean, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 3 weeks ago

Dear trish248 Thank you for choosing Ocean Maya Royale as the host for your last trip to our beautiful country. It is rewarding to read that you had an excellent experience while staying with us and that you enjoyed our facilities and the excellent service...More

Reviewed today via mobile

The beach and time in the sun was the best. Don’t miss sunrise on the beach and sunset dinner at dolce vida. Excellent service from many but a few stand outs were Louis at the front bar, Alojondra? (Lady) at the el charro bar, and...More

Date of stay: January 2019
1  Thank Aaron T
Response from CustomerServiceOcean, Director de Relaciones Públicas at Ocean Maya RoyaleResponded today

Dear Aaron T We want to thank you for having chosen our resort to spend your vacations. We are glad to read that your experience at Ocean Maya Royale was the way you expected and that you enjoyed our facilities and services along with the...More

Reviewed today via mobile

Stayed here from New Year’s Eve for 14 nights. Pool scene - was nice and relaxing, we mainly spent our time around the relaxed larger pool Food - wasn’t too impressed with the buffet in the evenings however with unlimited visits to the al a...More

Date of stay: January 2019
Thank Beviboi
Response from CustomerServiceOcean, Director de Relaciones Públicas at Ocean Maya RoyaleResponded today

Dear Beviboi We want to thank you for having chosen our resort to spend your vacations. We are glad to read that your experience at Ocean Maya Royale was the way you expected and that you enjoyed our facilities and services along with the company...More

Reviewed yesterday via mobile

This is a very nice resort and I would definitely recommend it for couples and groups. I really like the fact that there are two pools, the larger of which is quieter and very easy to relax around. The smaller is where the entertainment staff...More

Date of stay: January 2019
1  Thank Sykesy
Response from CustomerServiceOcean, Director de Relaciones Públicas at Ocean Maya RoyaleResponded today

Dear Sykesy We want to thank you for having chosen our resort to spend your vacations. We are glad to read that your experience at Ocean Maya Royale was the way you expected and that you enjoyed our facilities and services along with the company...More

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About
Description
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering More intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Room Service
Bar/Lounge
Breakfast included
Spa
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
320
Price range
US$176 - US$459 (Based on Average Rates for a Standard Room)
Also Known As
Ocean Maya Royale Hotel Playa Del Carmen
,
Ocean Maya Hotel
,
Ocean Maya Playa Del Carmen
,
Hacienda Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
320
Price range
US$176 - US$459 (Based on Average Rates for a Standard Room)
Also Known As
Ocean Maya Royale Hotel Playa Del Carmen
,
Ocean Maya Hotel
,
Ocean Maya Playa Del Carmen
,
Hacienda Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (9,918)
Pool & Beach (2,256)
Room & Suite (1,162)
Dining (1,059)
Family and Play Areas (60)
Amenities (29)
Business Centre & Event Rooms (11)
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Questions & Answers
Ask a question
452LindaB452
17 January 2019|
Answer
Response from hannahfern123 | Reviewed this property |
Nooo there are too pools ... one is a party pool with a bar and they do events most the day there (the loud pool) and there’s one next to it which has no events and is the quieter one I suppose ... we only stayed in the... More
0
Votes
kare1960
17 January 2019|
Answer
Response from hannahfern123 | Reviewed this property |
I had an allergic reaction to the chemicals in the sun cream I brought and came up in a horrible rash so I had to stay put the sun for 72 hours ... I was sitting by the pool with shade the whole time and I still got burnt... More
0
Votes
Tania S
17 January 2019|
Answer
Response from hannahfern123 | Reviewed this property |
It is also a very big problem here like all of Mexico but they work there butts off trying to clear it !! It was awful when we went but it didn’t effect our holiday at all !! People were complaining about the smell but... More
1
Vote
Room Tips
"If you want quiet evening request a room away from the lobby."
Binnsy77
2 days ago
Read review
"first floor rooms"
838adrianv
2 days ago
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"We were in 1605 which was the center from the lobby and the beach/pool area."
Pamela001
3 days ago
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"Choose the Privilege rooms"
B4561FKtiffanys
1 week ago
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