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Hotel Riu Palace Mexico

Overview
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Avenida Xaman-Ha, Manzana 3, Lote 4 Condominio Playacar, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Beachfront
Pool
Restaurant
Room Service
4 Star accommodation
Additional information
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Offers from Hotel Riu Palace Mexico
Special Offer:Receive 500 free points
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Reviews (6,230)
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4,317 results
Traveller rating
2,819
1,011
291
117
79
Traveller type
Time of year
LanguageEnglish
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2,819
1,011
291
117
79
Show reviews that mention
All reviews la bodega palm trees don julian gala night specialty restaurants courtyard view pool bar beds pushed together musty smell buffet restaurant hour lounge scuba caribe gated community lobster main buffet plenty of chairs other resorts
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1 - 5 of 4,317 reviews
Reviewed 3 days ago

We go to this hotel often and like to be there for the lighting of the Christmas Tree Gala. Although occupancy was noticeable down we all had a wonderful evening. The staff and management are the greatest absolutely no complaints there. The food, was great...More

Review collected in partnership with riu.com
Date of stay: December 2018
1  Thank Marykate
Hotel's Favourite
Reviewed 10 September 2018

My partner stayed he for 10 nights. The hotel is lovely bright and modern inside. Check was quick and simple. We had been upgraded to a room with a Jacuzzi in it, our room was large with ample storage space, generous size shower, king size...More

Date of stay: September 2018
9  Thank lisastevens
Reviewed 5 days ago via mobile

Friendly staff and always a good time! Thank you Riu! We had a nice stay. The room was clean. The views are beautiful. A good choice of restaurants on site. That's all I can ask for. The pools are nice and they have a lot...More

Date of stay: December 2018
2  Thank Mandi324
Reviewed 5 days ago via mobile

Could not fault this hotel. The staff were so friendly and couldn't do enough for you. It was spotless they never stopped cleaning. Only one fault I would say was allowing people to smoke in the. Pool by the bar, could contaminate water and not...More

Date of stay: November 2018
3  Thank Tony A
Reviewed 1 week ago

Stayed at the RUI Palace to celebrate our 40th Wedding Anniversary, first time in Mexico, first time All-Inclusive, from the moment we arrived until we left, the experience was unbelievable, all the staff were exceptional, always smiling and helpful in the extreme, our room was...More

Date of stay: November 2018
8  Thank Discover19882
View more reviews
About
Description
The 24-hour All Inclusive Hotel Riu Palace Mexico opens all year round, located on the Playa del Carmen beach, on the Playacar residential estate, along with the Hotel Riu Palace Riviera Maya, Riu Playacar, Riu More Yucatan and the ClubHotel Riu Tequila. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Cancun Airport CUN (55 km) and Playa del Carmen (2 km) and invites you to explore the area. The hotel has 434 comfortably furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get fit in the gym or on the tennis courts. 4 outdoor pools, 1 children's pool. Day and evening entertainment, as well as Pacha discotheque. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Japanese, Mexican and Italian, Krystal Fusion restaurants, Steakhouse, as well as 5 bars. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Family Rooms
Number of rooms
434
Price range
US$249 - US$545 (Based on Average Rates for a Standard Room)
Also Known As
Riu Palace Mexico Hotel
,
Riu Palace Mexico Playa Del Carmen
,
Riu Palace Playa Del Carmen
,
Riu Palace Mayan Riviera
,
Riu Playa Del Carmen
,
Mexico Palace Riu
,
Riu Mexico
,
Rui Palace Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Family Rooms
Number of rooms
434
Price range
US$249 - US$545 (Based on Average Rates for a Standard Room)
Also Known As
Riu Palace Mexico Hotel
,
Riu Palace Mexico Playa Del Carmen
,
Riu Palace Playa Del Carmen
,
Riu Palace Mayan Riviera
,
Riu Playa Del Carmen
,
Mexico Palace Riu
,
Riu Mexico
,
Rui Palace Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (8,749)
Pool & Beach (1,530)
Room & Suite (1,294)
Dining (890)
Family and Play Areas (90)
Business Centre & Event Rooms (26)
Amenities (10)
Nearby
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Nearby RestaurantsSee all 1,517 nearby restaurants
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Labrioche De Playa
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1.41 km away
Dona Aurelia sabores Mexicanos
136 reviews
1.39 km away
Nearby AttractionsSee all 787 nearby attractions
Plaza Playacar
485 reviews
.34 km away
San Miguel
424 reviews
1.59 km away
Cenote Calavera
76 reviews
1.21 km away
Playacar Center Shopping Mall
52 reviews
.40 km away
Questions & Answers
Ask a question
Camper63734025762
13 December 2018|
Answer
Response from Stacie2560 | Reviewed this property |
Most units have privacy curtains All of ours always did Also the are w the toilet which is small has a door that shuts
0
Votes
EllaK305
8 December 2018|
AnswerShow all 3 answers
Response from 451marien | Reviewed this property |
Yes tgere are Tennis courts speak to reception about booking and use of the pro. The staff are very friendly and helpful.
0
Votes
Room Tips
"you should not be in your room other than to sleep"
IowaChef
2 weeks ago
Read review
"All rooms are of a good size and as there are only 2 floors, the level makes little difference nor are the..."
M6697YAmarkh
4 weeks ago
Read review
"top floor, the 2000 rooms"
minhn138
4 Nov 2018
Read review
"Rooms closest to the ocean are the quietest. Rooms near the front can hear the live entertainment at night."
905maryellenh
31 Oct 2018
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