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Hotel Riu Palace Mexico

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Traveller (8624)
Pool & Beach (1525)
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Overview
Hotel website
Avenida Xaman-Ha, Manzana 3, Lote 4 Condominio Playacar, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Beachfront
Pool
Restaurant
Room Service
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Hotel Riu Palace Mexico
Special Offer: Receive 500 free points
Hotel deals
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Reviews (6,174)
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4,287 results
Traveller rating
2,801
1,005
287
115
79
Traveller type
Time of year
LanguageEnglish
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2,801
1,005
287
115
79
Show reviews that mention
All reviews la bodega palm trees don julian specialty restaurants courtyard view pool bar beds pushed together musty smell buffet restaurant hour lounge scuba caribe lobster gated community main buffet other resorts plenty of chairs playacar area
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1 - 5 of 4,287 reviews
Reviewed today via mobile

This hotel is fantastic. I literally cannot fault it. Check in nice and quick after a long tiring flight (would recommend flying premium with Tui, much more comfortable). Rooms are large, cool and comfy. Nice big balcony. Due it tui advising hotel it was our...More

Thank Charlotte B
Hotel's Favourite
Reviewed 18 August 2018

We came for 10 days and I can honestly it was the best holiday we've ever had! The moment we walked into the hotel we knew it was special. The room was excellent. The fridge was stocked will water, xxx lager, Pepsi and 7up. The...More

26  Thank Keith E
Reviewed yesterday via mobile

Two amazing weeks in this fantastic hotel:- We decided to travel Premium with TUI on this holiday and if you are considering it yourself I will highly recommend it, we have chosen to book Premium for our next holiday as it made all the difference...More

3  Thank andylal
Reviewed 2 days ago

Clean well kept property. Excellent staff everywhere. Delicious food everywhere. Good location for long beach walks as well as sidewalk walks to Playa del Carmen or around the perimeter of the golf course. Seaweed is still an issue along the whole beach. Staff work very...More

2  Thank Laura T
Reviewed 3 days ago via mobile

The RIU chain is a great choice. Not only do you get to sample your own hotel, you get to sample the neighbouring sister hotels. Pros Extremely helpful and courteous staff. Excellent value. A great selection of restaurants and buffet. Well kept grounds. Air conditioned...More

3  Thank jw9062018
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Babysitting
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$243 - US$611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Playa del Carmen
#20 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#32 Romantic Hotel in Playa del Carmen
Room types
Suites, Family Rooms
Details
Price range
US$243 - US$611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Playa del Carmen
#20 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#32 Romantic Hotel in Playa del Carmen
Room types
Suites, Family Rooms
Photos
Traveller (8,624)
Pool & Beach (1,525)
Room & Suite (1,284)
Dining (884)
Family and Play Areas (90)
Business Centre & Event Rooms (26)
Amenities (10)
Nearby
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Dona Aurelia sabores Mexicanos
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Nearby AttractionsSee all 771 nearby attractions
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San Miguel
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1.21 km away
Playacar Center Shopping Mall
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Questions & Answers
Ask a question
JulieW3624
22 October 2018|
Answer
Response from Laura T | Reviewed this property |
We put the environment tax on a credit card. It is true that Mexican hotels are not allowed to accept USD. We gave all tips in dollars.
0
Votes
Jan812015
20 October 2018|
AnswerShow all 2 answers
Response from Laura T | Reviewed this property |
There is a roll in ramp into the quiet pool
1
Vote
5kimberly5
19 October 2018|
AnswerShow all 2 answers
Response from Andres1 | Reviewed this property |
No loud 'boogie' music around pools, other than when they hold their weekly pool party. Its more of a relaxing environment.
1
Vote
Room Tips
"Rooms overlooking the center are noisy during showtime at night."
lauratE1912FL
3 days ago
Read review
"Request a second floor room. Keep the Serekes out."
Sammo1
5 days ago
Read review
"Our top floor room (2115) was nice and quiet, but no view from the balcony only the hedge between the next..."
griffike19
6 days ago
Read review
"2051 is a nice room."
lynnefox04
1 week ago
Read review
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