We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Tucan Hotel

Save
Share
Traveller (8374)
Pool & Beach (2043)
Room & Suite (904)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Overview
Avda Xaman-Ha, Lote Hotelero Fraccionamiento Playacar Nro 2, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$183.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["META_ABSOLUTE_PRICING","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9c50bdae69244cbcb0405ee7e4bc0f1f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":214254,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[104947386],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":10,"year":2018},"checkout":{"day":8,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":184,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9c50bdae69244cbcb0405ee7e4bc0f1f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":197,"lowestMetaPrice":183,"additionalPartner":false,"highestMetaPriceDisplay":197,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":197,"lowestMetaPrice":183,"highestMetaPriceDisplay":197,"hotelName":"Iberostar Tucan Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjljNTBiZGFlNjkyNDRjYmNiMDQwNWVlN2U0YmMwZjFmIiwiQUlLIjoiYTU2MDI2Y2Q1MDA2NDc1OGE4NWJhYzI3OGJmYTdmNDYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/10/2018", "checkOut": "08/10/2018", "lowestPrice": "US$183", "hasDates": true, "hacComplete": true, "contentIdMappings": {"104947386":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (7,191)
Filter reviews
4,862 results
Traveller rating
2,899
1,358
384
140
81
Traveller type
Time of year
LanguageEnglish
More languages
2,899
1,358
384
140
81
Show reviews that mention
All reviewsstar friendshowler monkeysjungle areaspecialty restaurantsswim up bardressel diversjapanese restaurantate at the japanesetowel hutpool beachgated communityother resortsemailed the hotelplenty of chairsmagic showcab rideapple vacations
FilterEnglish
Updating list...
1 - 5 of 4,862 reviews
Reviewed 2 days ago via mobile

We have been to this hotel both sides 4 time and this Sunday sept 2018 coming back for 5th time with our grandson and daughter and her partner as we want them to experience the fantastic holiday we have previously from pulling up at security...More

1  Thank Sue E
Reviewed 3 days ago

Awesome property! The pool, beach and jungle are SO worth the travel to get here! When we first arrived we were skeptical as the girl at the front desk seemed confused. In the end we upgraded to ocean front that we had previously arranged after...More

3  Thank TERRESA P
Reviewed 4 days ago via mobile

This is the second time my family has traveled to this resort. First time was in 2011 when my kids were 4 and 6. We have gone back four other times to Mexico and stayed in all inclusives and seems like we always compared it...More

3  Thank patrycja73
Reviewed 4 days ago via mobile

Review of Iberostar Tucan, Playa del Carmen,Mexico Our vacation (Sunwing) was booked by Voyage Bergeron which is a reliable travel agent. Our air carrier was Sunwing. This is a carrier with trimmed service, compacted space & crwded toilets. A long line for using toilet facility...More

5  Thank Ajit B
Reviewed 5 days ago

Just came back from staying at the Iberostar Tucan Hotel. Overall, nice hotel; we arrived early in the day (before 3:00 pm) and they managed to get our room ready within the hour. the only thing was there was only 1 person at the desk;...More

3  Thank marisasteph
View more reviews
About
Description
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool ...More area. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Family
,
Onsen
,
Romantic
,
Top resorts Hotels
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Family
,
Onsen
,
Romantic
,
Top resorts Hotels
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
350
Price range
US$142 - US$560 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Playa Del Carmen
,
Iberostar Tucan Mexico
,
Iberostar Tucan Playa Del Carmen
,
Playa Del Carmen Iberostar
,
Iberostar Tucan Quetzal
,
Iberostar Tucan Playacar
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (8,374)
Pool & Beach (2,043)
Room & Suite (904)
Dining (645)
Family and Play Areas (135)
Amenities (65)
Business Centre & Event Rooms (41)
Nearby
Nearby HotelsSee all 222 hotels in Playa del Carmen
Hotel Riu Yucatan
6,496 reviews
.13 km away
Sandos Playacar Beach Resort
15,012 reviews
.28 km away
Hotel Riu Palace Mexico
6,133 reviews
.41 km away
Viva Wyndham Maya - An All Inclusive Resort
7,261 reviews
.42 km away
Nearby RestaurantsSee all 1,487 restaurants in Playa del Carmen
Perche No Restaurante Pizzeria
183 reviews
1.60 km away
Buenerrimo
65 reviews
1.39 km away
Don Pepperoni Playacar
77 reviews
1.26 km away
La Vaqueria
31 reviews
1.29 km away
Nearby AttractionsSee all 761 attractions in Playa del Carmen
Cenote Calavera
65 reviews
1.61 km away
Plaza Playacar
479 reviews
.70 km away
Playacar Center Shopping Mall
50 reviews
.76 km away
The Reef Marina
795 reviews
1.25 km away
Questions & Answers
Ask a question
lakota s
21 September 2018|
AnswerShow all 3 answers
Response from saalfeldk68 | Reviewed this property |
Yes, we saw a lot of howler monkeys. If you’re planning to use the beach, please check to see if the seaweed is still terrible. I’d ask for a current picture for proof. It was absolutely horrible!!!
2
Votes
Azziff
20 September 2018|
Answer
Response from patrycja73 | Reviewed this property |
Quitzal
0
Votes
Room Tips
"Bottom floor ocean front. 1008 was awesome"
Read review
"Loved the room off the beach; and also the rooms in front of the jungle were nice."
Read review
"Closest to the beach is best!"
Read review
"There are none, come back when it's been refurbished."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing