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Reina Roja Hotel

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Reina Roja is located in the quiet tourist district called by the Maya Xeman Ha, now known as Playa del Carmen on the Yucatan Peninsula.Experimental architecture that plays with the limits of conventional make your stay a unique and special.The red light and its properties are a constant element that is present in every corner of Reina Roja; this vital color symbolizes life, movement and activity.We invite you to explore the original accommodations, fun, and haute cuisine that Reina Roja has to offer.
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Property amenities
Pool
Room Service
Free Internet
Restaurant
Free Parking
Bar/Lounge
Laundry Service
Concierge
Multilingual Staff
Breakfast included
Adult pool
Outdoor pool
Breakfast Available
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Room features
Suites
Air Conditioning
Good to know
HOTEL STYLE
Quirky Hotels
Trendy
HOTEL CLASS
Reviews (924)
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231 results
Traveller rating
82
66
32
21
30
Traveller type
Time of year
LanguageEnglish
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82
66
32
21
30
Show reviews that mention
All reviews rooftop pool unique hotel themed hotel fun hotel breakfast was included location is great lobby bar ave quinta balconies bartender nightlife
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1 - 5 of 231 reviews
Reviewed 3 weeks ago via mobile

This hotel is a gem! The rooms are neat and quiet and the beds are huge! We loved the modern look and quirky elements of this hotel...the roof is AMAZING! Hanging out rooftop in the pool catching some sun is heavenly...and most days we were...More

Date of stay: May 2018
Thank Lindsay F
Response from XperienceHR, Supervisor de Recepción at Reina Roja HotelResponded 2 weeks ago

Dear ambassador Lindsay F: First of all, we appreciate the time you had taken to post on Tripadvisor your opinion about your last stay at Reina Roja Hotel. The 5 points you gave us at the beginnig, they motivate us to give you the best...More

Reviewed 5 weeks ago via mobile

We stayed at the Reina Roja for a full week during our Mexican holiday. The rooms are clean, the air conditioner a welcome treat at the end of each day, comfortable rooms and very friendly/helpful staff. If we are to make any negative comments it...More

Date of stay: November 2018
1  Thank 555jewel
Response from XperienceHR, Supervisor de Recepción at Reina Roja HotelResponded 2 weeks ago

Dear ambassador 555jewel: On behalf all Hospitality Devotees (staff) who works at Reina Roja, we would like to say THANK YOU! For all of us, it was a pleasure to receive you and your friends. I was happy when I read how much you enjoyed...More

Reviewed 25 September 2018

So I booked this for a week for my 40th b-day last December (this is a late review, but I kept emailing and calling this year hoping that the management would refund my money as they had promised, but they have not.) We checked in...More

Date of stay: December 2017
1  Thank saurabh643
Response from XperienceHR, Supervisora de Recepción at Reina Roja HotelResponded 1 October 2018

Dear Ambassador saurabh643, First of all, we thank you for your review, each opinion from our guests help us to become better every day. Unfortunately or fortunately, we are a new administration that just took over control of Reina Roja, and we are trying our...More

Reviewed 21 September 2018

We booked two rooms at this hotel. Rooms 304 & 307. On room 307 we had to report at least 4 times that the safe was not working properly. Maintenance kept coming back to "fix" the problem, but the safe continue to give us a...More

Date of stay: September 2018
1  Thank Miguel C
Response from XperienceHR, Supervisora de Recepción at Reina Roja HotelResponded 1 October 2018

Dear Ambassador Miguel C, We would like, first to thank you, your comments and opinion are extremely important to us. We took all the information you provide very seriously and actions are been taking in the cleaning areas as well as you mention with our...More

Reviewed 19 September 2018 via mobile

I didn’t know what to expect with this hotel but I was definitely surprised! Came here for a The staff were very cordial and welcoming. It was very hot when I arrived and they gave me a fresh glass of pineapple juice as well as...More

Date of stay: September 2018
Thank Chris T
Response from XperienceHR, Supervisor de Recepción at Reina Roja HotelResponded 28 September 2018

Dear Ambassador Chris T, First of all, thank you very much for choosing us even with some hesitates, and of course we are extremely happy to been able to impress you right from the start. We are very happy to know you had a great...More

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Questions & Answers
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Melissa S
16 January 2017|
AnswerShow all 3 answers
Response from Sarina N | Reviewed this property |
Hi! I hope that I'm not too late for answer your questions. I think that is about 10' walking to the beach area. Beach is very crowded, there are lots of "private" areas from different hotels. You need to pay deck chair if... More
0
Votes
Room Tips
"Stay away!"
51miguelc
20 Sep 2018
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"I'm afraid no floor is immune from the noises... No suggestions...."
stephanieo160
11 Feb 2018
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"There are interesting themed rooms. Interesting interior decorations"
ChristianF817
8 Feb 2018
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"Don't book the hotel"
sophiec14
6 Sep 2017
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PRICE RANGE
US$71 - US$348 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
63
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