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Reina Roja Hotel

Traveller (417)
Room & Suite (224)
Dining (56)
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28 Oct29 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (913)
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All reviews rooftop pool unique hotel the location is perfect lobby ave quinta bartender
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1 - 5 of 229 reviews
Reviewed 3 weeks ago

So I booked this for a week for my 40th b-day last December (this is a late review, but I kept emailing and calling this year hoping that the management would refund my money as they had promised, but they have not.) We checked in...More

Thank saurabh643
Response from XperienceHR, Supervisora de Recepción at Reina Roja HotelResponded 2 weeks ago

Dear Ambassador saurabh643, First of all, we thank you for your review, each opinion from our guests help us to become better every day. Unfortunately or fortunately, we are a new administration that just took over control of Reina Roja, and we are trying our...More

Reviewed 4 weeks ago

We booked two rooms at this hotel. Rooms 304 & 307. On room 307 we had to report at least 4 times that the safe was not working properly. Maintenance kept coming back to "fix" the problem, but the safe continue to give us a...More

1  Thank Miguel C
Response from XperienceHR, Supervisora de Recepción at Reina Roja HotelResponded 2 weeks ago

Dear Ambassador Miguel C, We would like, first to thank you, your comments and opinion are extremely important to us. We took all the information you provide very seriously and actions are been taking in the cleaning areas as well as you mention with our...More

Reviewed 4 weeks ago via mobile

I didn’t know what to expect with this hotel but I was definitely surprised! Came here for a The staff were very cordial and welcoming. It was very hot when I arrived and they gave me a fresh glass of pineapple juice as well as...More

Thank Chris T
Response from XperienceHR, Supervisor de Recepción at Reina Roja HotelResponded 3 weeks ago

Dear Ambassador Chris T, First of all, thank you very much for choosing us even with some hesitates, and of course we are extremely happy to been able to impress you right from the start. We are very happy to know you had a great...More

Reviewed 9 September 2018 via mobile

I want to say thank you to Alan from the hotel staff for the help about all what we was needed. The hotel was very close to all the main points in the middle of 5ev. The hotel very clean, and the rooms are goodMore

Thank omricompany
Response from XperienceHR, Supervisor de recepción at Reina Roja HotelResponded 3 weeks ago

Dear Ambassador Omricompany, Thank you very much for your kind comment, we are very pleased to know that you enjoy the hotel and your room. We will make sure to pass your thanks to Alan, he will be more than happy to hear he made...More

Reviewed 28 August 2018

This hotel offers a party scene that can be fun! Try one of their theme rooms and comfy beds! Enjoy a drink at their lobby bar or at the roof top. It is a party place so expect to hear music around all day and...More

Review collected in partnership with this hotel
Thank Allan Frank S
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Reina Roja is located in the quiet tourist district called by the Maya Xeman Ha, now known as Playa del Carmen on the Yucatan Peninsula.Experimental architecture that plays with the limits of More conventional make your stay a unique and special.The red light and its properties are a constant element that is present in every corner of Reina Roja; this vital color symbolizes life, movement and activity.We invite you to explore the original accommodations, fun, and haute cuisine that Reina Roja has to offer. Less
Hotel class
Hotel Amenities
Room Service
Free Internet
Free Parking
Breakfast included
Adult pool
Air Conditioning
Breakfast Available
Laundry Service
Multilingual Staff
Outdoor pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Style
Room types
Hotel class
Hotel Style
Room types
Number of rooms
Price range
US$63 - US$303 (Based on Average Rates for a Standard Room)
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Hotel Style
Room types
Number of rooms
Price range
US$63 - US$303 (Based on Average Rates for a Standard Room)
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Questions & Answers
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Melissa S
16 January 2017|
AnswerShow all 3 answers
Response from Sarina N | Reviewed this property |
Hi! I hope that I'm not too late for answer your questions. I think that is about 10' walking to the beach area. Beach is very crowded, there are lots of "private" areas from different hotels. You need to pay deck chair if... More
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