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Reina Roja Hotel

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Traveller (401)
Room & Suite (224)
Dining (56)
Overview
  • Excellent43%
  • Very good32%
  • Average12%
  • Poor6%
  • Terrible7%
Travellers talk about
“rooftop pool”(13 reviews)
“unique hotel”(5 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (883)
Filter reviews
224 results
Traveller rating
77
66
32
21
28
Traveller type
Time of year
LanguageEnglish
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77
66
32
21
28
Show reviews that mention
All reviewsrooftop poolunique hotelfun place to staynice bathroomfree breakfastpool partythe location is perfectlobbyavequintapdcbartenderalejandro
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1 - 5 of 224 reviews
A TripAdvisor Member
5
Reviewed 4 days ago via mobile

The music at this hotel is SO LOUD all the time. We found it impossible to sleep. I would stay anywhere else far away from here. Complaining to staff did nothing. My heads still beating from drums/disco. Save your money and yourself from a migraine....More

Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

I expected a bit more out of this place. It had a buffet style breakfast that varied slightly day to day which was good. The free drinks were strong but we didn’t get to enjoy since we didn’t spend the day at the hotel. The...More

Thank Sofía R
Reviewed 21 June 2018 via mobile

Last week I went with some friends to have a drink. No regrets at all it was absolutely amazing and different, the decoration and lights make you feel in another atmosphere. Nice to chill get tan and of course watch the sunset. Ask for rocko...More

Thank Eli R
Reviewed 5 June 2018 via mobile

The music at this hotel is SO LOUD all day long is impossible to sleep or do anything. Stay anywhere but here. Complaining to management did nothing. Many other nicer hotels where management is responsive. Save your money and book elsewhere.

Thank Maxkw
Reviewed 21 May 2018

I had a great experience at this hotel, very nice rooms, very clean, near to the quinta and the beach, great service. Not all the staff is bilingual (only reception, some waiters) have your google translate on your phone you will need it. But I...More

Review collected in partnership with this hotel
Thank ifmouktani
Response from Enrique D, Director de Relaciones con Clientes at Reina Roja HotelResponded 25 May 2018

. It was a pleassure having you as guests. We are looking forward for you to being with us on your next vacations. We really appreciate your comments. The Reina Roja family is waiting for you. Greetings.

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Laundry Service
Concierge
Multilingual Staff
Breakfast included
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Adult pool
Outdoor pool
Details
Price range
US$54 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#82 Romantic Hotel in Playa del Carmen
Room types
Suites
Details
Price range
US$54 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#82 Romantic Hotel in Playa del Carmen
Room types
Suites
Add Photo Photos
Traveller (401)
Room & Suite (224)
Dining (56)
Pool & Beach (44)
Family and Play Areas (21)
Amenities (14)
Questions & Answers
Ask a question
Melissa S
16 January 2017|
AnswerShow all 3 answers
Response from Sarina N | Reviewed this property |
Hi! I hope that I'm not too late for answer your questions. I think that is about 10' walking to the beach area. Beach is very crowded, there are lots of "private" areas from different hotels. You need to pay deck chair if... More
0
Votes
Lau P
30 November 2016|
AnswerShow all 2 answers
Response from Sarina N | Reviewed this property |
Yes it has.
0
Votes
Room Tips
"I'm afraid no floor is immune from the noises... No suggestions...."
Read review
"There are interesting themed rooms. Interesting interior decorations"
Read review
"Don't book the hotel"
Read review
"not themed room"
Read review
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