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Mahekal Beach Resort

Traveller (4053)
Room & Suite (897)
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Certificate of Excellence
Overview
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Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Additional information
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Offers from Mahekal Beach Resort
Special Price:40% off room rate
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,538)
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2,730 results
Traveller rating
1,902
561
145
65
57
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LanguageEnglish
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1,902
561
145
65
57
Show reviews that mention
All reviews shangri la caribe half board fuego restaurant las olas palapa style garden view breakfast and dinner las palapas palapa roof ocean front infinity pool ping pong fifth avenue yogurt palm trees the wait staff ceviche
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1 - 5 of 2,730 reviews
Reviewed 2 days ago

Everything was amazing at Mahekal. The resort was beautiful and the staff were friendly and very helpful. The amazing restaurant staff were incredible. Fernando, Icela, Marcos, and Chef Hector worked together to accommodate our food allergies and special requests. The food options were seriously endless...More

Date of stay: January 2019
1  Thank jen_serene
Response from ItzePerez, Social Media & Marketing Manager at Mahekal Beach ResortResponded yesterday

Dear jen_serene, Allow us to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve. If there’s anything we can do...More

Hotel's Favourite
Reviewed 1 week ago via mobile

We had a great time at this oasis in Playa Del Carmen. What a beautiful property. I had booked the smallest room type - garden view double which would have been fine, except we were traveling w our 12 year old son so extra space...More

Date of stay: January 2019
1  Thank tracydm
Response from ItzePerez, Social Media & Marketing Manager at Mahekal Beach ResortResponded 6 days ago

Dear tracydm, Many thanks for sharing your impressions on TripAdvisor. We are delighted that you appreciated the comfort of our hotel as well as its relaxing atmosphere, please note that we avoid the electronic devices in rooms to create a tranquil ambiance. If there’s anything...More

Reviewed 4 days ago via mobile

I want to commend Melchor Loria, a manager at the front desk. We booked a room that we loved but unfortunately there was a noise issue that went late into the night that was very disruptive the first few nights we where there, which was...More

Date of stay: January 2019
1  Thank 4pawslover
Response from ItzePerez, Social Media & Marketing Manager at Mahekal Beach ResortResponded yesterday

Dear 4pawslover, What a pleasure to read your experience on TripAdvisor. We are glad that you enjoyed your recent stay at Mahekal Beach Resort, and even more happy to read that the excellent service from our staff was according your expectative! We look forward to...More

Reviewed 5 days ago

Mahekal is a beautiful resort in a tranquil and peaceful setting that we loved and will bring great memories. The staff are awesome, sweet, kind and made our family feel so welcome at every part of the resort. They could not have been more friendly....More

Date of stay: January 2019
Thank Barry P
Response from ItzePerez, Social Media & Marketing Manager at Mahekal Beach ResortResponded yesterday

Dear Barry, Thank you so much for taking the time to write your feedback on your stay at Mahekal Beach Resort. We are more than happy to read that your experience met your expectations. The whole team is joining me to express our gratefulness to...More

Reviewed 5 days ago

We've been to this hotel many times, starting when it was first the Shangri-La, back when Playa wasn't so packed with tourists and there wasn't a shopping mall and before the big all-inclusive resorts. We loved the hotel and we loved the merger with the...More

Date of stay: March 2018
1  Thank marshmallowpie123
Response from ItzePerez, Social Media & Marketing Manager at Mahekal Beach ResortResponded yesterday

Dear marshmallowpie123, Thank you very much for sharing your experience about your stay at Mahekal Beach Resort. I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that the Directors have been...More

View more reviews
About
Description
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, More the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Spa
Restaurant
Free Internet
Bar/Lounge
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
195
Price range
US$229 - US$515 (Based on Average Rates for a Standard Room)
Formerly known as
Shangri-La Caribe
Also Known As
Mahekal Beach Hotel Playa Del Carmen
,
Shangri La Caribe Hotel
,
Shangri La Caribe Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
195
Price range
US$229 - US$515 (Based on Average Rates for a Standard Room)
Formerly known as
Shangri-La Caribe
Also Known As
Mahekal Beach Hotel Playa Del Carmen
,
Shangri La Caribe Hotel
,
Shangri La Caribe Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (4,053)
Room & Suite (897)
Pool & Beach (773)
Dining (290)
Family and Play Areas (19)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
Doots2001
16 January 2019|
AnswerShow all 2 answers
Response from tracydm | Reviewed this property |
I believe there are penthouse rooms thru out the resort so it would depend on the location of one you get. Alejandra in reservations is very good - you can email her at reservations @ mahekalplaya . com and inquire about... More
0
Votes
Tryan234
11 January 2019|
Answer
Response from tracydm | Reviewed this property |
They do not have TV but have good wifi. We couldn't access our Direct TV app or Netflix - but my husband found a work around for Netflix which gives you a local US VPN. Had to pay like $12 online. Your better off... More
1
Vote
FBerra157
10 January 2019|
Answer
Response from tracydm | Reviewed this property |
Email Alejandra - we booked directly w the hotel after we had an unfortunate experience w Hotel Quickly. She is very helpful. reservations @ mahekalplaya . com
0
Votes
Room Tips
"no good rooms anymore, the Mamita's disco beat infiltrates everything"
marshmallowpie123
5 days ago
Read review
"request a room in a quiet section if you value tranquility."
elfsong401
1 week ago
Read review
"Liked our garden view, friends had ocean views and beach bungalow. All were nice, hard to go wrong"
lbsz123
1 week ago
Read review
"I recommend Ocean view room"
kumarnp2019
2 weeks ago
Read review
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