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La Tortuga Hotel & Spa

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Traveller (1476)
360
Panoramas (4)
Traveller (1476)
360
Panoramas (4)
Pool & Beach (367)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent64%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible2%
Certificate of Excellence
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium.
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Property amenities
Pool
Free Internet
Restaurant
Spa
Room Service
Bar/Lounge
Breakfast included
Hot Tub
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Centrally Located
Classic
HOTEL CLASS
Reviews (2,532)
Filter reviews
1,809 results
Traveller rating
1,208
432
105
39
25
Traveller type
Time of year
LanguageEnglish
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1,208
432
105
39
25
Show reviews that mention
All reviews swim up room rooftop jacuzzi como como beach club included breakfast boutique hotel coco bongo standard room sun deck pool area hot tub our honeymoon every morning fifth avenue ceiling fan lounge chairs mexico
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1 - 5 of 1,809 reviews
Reviewed 2 weeks ago

We stayed here for three nights on recommendation of a friend who stays here often. I was a little worried about the noise because it is on a busy street and right next to a popular night club, Coco Bongo. But once you are in...More

Thank morecake78
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 2 weeks ago

Dear Guest, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 4 weeks ago

We had 7 nights in tortuga. Our welcome was great, actually our room was already ready 2 ours before the officialy check in time. We said we could spent time until but they said it is not needed we can have our room. A very...More

2  Thank b_linth2017
Response from LaTortugaG, Public Relations Manager at La Tortuga Hotel & SpaResponded 3 weeks ago

Dear Guest, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 6 September 2018 via mobile

This Hotel has a unique pool that imitates a river and circulates the majority of hotel rooms on the ground floor. If you book a room, I highly recommend a ground floor unit so that you have pool access from your doorstep. This hotel is...More

2  Thank Benjamin B
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 7 September 2018

Dear Benjamin, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 30 August 2018 via mobile

La Tortuga is a cute hotel on the same block as the hottest club in Playa del Carmen, Coco Bongo. It has very helpful and pleasant staff. The design of the hotel is nice and the pool in the courtyard is attractive but causes high...More

1  Thank Shirine H
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 7 September 2018

Dear Shirine, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 26 August 2018

We really had an amazing time (6 nights) in La Tortuga hotel! Everything was the same and even better than advertised on the booking website. Clean rooms, professional staff, amazing nature setting and pool, combined with top service level in general resulted in complete satisfaction...More

1  Thank MarkoK1159
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 7 September 2018

Dear Marko, Thank you for taking time to write about your experience in our boutique hotel and for choosing La Tortuga Hotel & Spa as the destination to celebrate your honeymoon. We are pleased to hear you enjoyed your stay here with us again and...More

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Questions & Answers
Ask a question
elitaylhardat
28 August 2018|
Answer
Response from LaTortugaG | Property representative |
Hello good morning, Yes all our rooms have mini gridge and breakfast included. Regards
0
Votes
Google Translation
sheila0131
26 May 2018|
Answer
Response from LaTortugaG | Property representative |
Hello good morning, We are not exactly wheelchiar accessibly although our swim up rooms are on the ground floor there is a few steps to get to them and unfortunarly we dont have ramps.. Regards
0
Votes
Google Translation
neuwirth16
11 May 2018|
Answer
Response from LaTortugaGuest | Property representative |
Good afternoon, Reservation is open 9 am to 5 pm. Reception is open 24 hour. Try to call the landline +529848731484 Thank you
0
Votes
Room Tips
"I liked the top floor room to avoid overhead noise, but the walls and ceilings are so thick you probably..."
morecake78
2 weeks ago
Read review
"Ask for a room with terrace, they are lovely."
Clau_GC
20 Aug 2018
Read review
"It is worth paying more for the suites as they are very spacious and feel more luxurious"
saydam2014
5 Aug 2018
Read review
"Loved our corner balcony with jacuzzi tub; we did not hear the Coco Bongo night noise at all really."
laurieHouston
11 Jul 2018
Read review
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PRICE RANGE
US$88 - US$233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la tortuga hotel playa del carmenla tortuga hotel and spala tortuga playa del carmenhotel la tortuga
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
51
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