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Royal Hideaway Playacar

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Traveller (4922)
360
Panoramas (60)
Traveller (4922)
360
Panoramas (60)
Dining (698)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Certificate of Excellence
GreenLeaders Gold level
Award winning luxury all inclusive resort set along the beautiful beaches of Playa del Carmen, Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in pampering and body treatments. Personalzied service and attention to detail set this resort a world apart.
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Property amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Business Centre with Internet Access
Restaurant
Free High Speed Internet (WiFi)
Wheelchair Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Charming
Romantic
HOTEL CLASS
Hotel links
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:55% off
Hotel deals
Reviews (5,492)
Filter reviews
4,667 results
Traveller rating
3,392
827
264
117
67
Traveller type
Time of year
LanguageEnglish
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3,392
827
264
117
67
Show reviews that mention
All reviews las ventanas the grill dinner reservations allegria bar villa concierge spices restaurant club royale deck restaurant dinner theater infinity pool chef's table other resorts walk in closet sax player our honeymoon all inclusive resort quiet resort
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1 - 5 of 4,667 reviews
Reviewed today

Came here the first time to relax, and we continue to go back. We have gone to other places outside of Mexico, but none of them compare to what you get at the Hideaway. Everyday we were greeted by name. The pool staff attended to...More

Thank Getaway792152
Hotel's Favourite
Reviewed 3 weeks ago

My wife and I just recently left The Royal Hideaway after a excellent week's stay. Can't say enough good things! From the Bell hops to the Wait staff and everyone in between, it is just a superior experience. The entire staff goes out of their...More

Thank DCH50
Response from Community M, Gerente at Royal Hideaway PlayacarResponded 3 weeks ago

Dear DCH50, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our...More

Reviewed today

Our vacation started off with a 2 hour delayed flight, but only got better and better once we arrived at Royal Hideaway around 6:30pm. Upon arrival we were greeted with a cool towel and a glass of champagne. Check-in was quick and easy. Within minutes...More

Thank Rick L
Reviewed yesterday

Very comfortable and clean resort. Great staff. Food was exceptional. Rooms well maintained. Beaches are clean with great views and plenty of seating/lounging. Staff very inviting and friendly. They took care of every need we had. I would definitely stay there again.

Review collected in partnership with Barcelo Hotels & Resorts
1  Thank alexgZ4628NT
Reviewed 2 days ago

Great value, high end food, drinks, and service. Staff great, hotel and grounds maintained to a high standard... what more could you want. Would highly recommend a stay at this place. Only gripe with this hotel in the 10days we were there was the hot...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank d4nnyf
Response from Community M, Gerente at Royal Hideaway PlayacarResponded 2 days ago

Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance...More

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Questions & Answers
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summertraveler2008
15 November 2018|
Answer
Response from 1diva | Reviewed this property |
There is 24 hour room service, where you can certainly order beverages( alcoholic or non) of your choice at any time of the day or night.Bar Allegria, which is the bar that is opened the latest, closes at 1 a.m.
0
Votes
LauraandColin
8 November 2018|
AnswerShow all 2 answers
Response from 1diva | Reviewed this property |
You will never see a staff member with his/ her hand out;however, staff provides phenomenal service that we sincerely believe it meritorious of tipping. As a matter of fact, we often have to chase staff down to give a... More
1
Vote
GAILBirmingham
5 November 2018|
AnswerShow all 3 answers
Response from 1diva | Reviewed this property |
You are much better off arranging for driver affiliated with one of the numerous transportation companies that you can find in the frequently asked questions on the Playa del Carmen Trip Advisor Forum page. It will be more... More
1
Vote
Room Tips
"There are no elevators. Third floor was awesome"
Caribe-Harlequin46
1 week ago
Read review
"Top floors facing beach or pool"
CrazyFrankee
1 week ago
Read review
"This year we had a room with foliage and actually enjoyed the sort of "rain forest" type feel."
Tuscany43
2 weeks ago
Read review
"all the rooms same nice"
reginamg2017
3 weeks ago
Read review
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PRICE RANGE
US$291 - US$608 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal hideaway playacar & occidental hotel playa del carmenroyal hideaway playacar and occidental resortsroyal hideaway playa del carmenroyal hideaway mexicooccidental royal hideaway
FORMERLY KNOWN AS
Royal Hideaway Playacar & Occidental Resorts
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
201
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