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Royal Hideaway Playacar

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Traveller (5094)
360
Panoramas (60)
Dining (700)
Certificate of Excellence
About
Location
Cleanliness
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Value
Certificate of Excellence
GreenLeaders Gold level
Award winning luxury all inclusive resort set along the beautiful beaches of Playa del Carmen, Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in pampering and body treatments. Personalzied service and attention to detail set this resort a world apart.
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Property amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Charming
Romantic
HOTEL CLASS
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5,679Reviews
5,408Photos
785Q+A
100Room tips
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Popular mentions
From the time we stepped onto this resort until the time we left a week later, my wife Gisele and I were treated with a smile and the utmost of respect by each and every staff member. The Royal Hideaway takes personal service to a higher level. This resort is located on
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+1
Hotel's Favourite
We stayed here two times this year and each time we were treated like royalty. Small, intimate, incredible service, delicious food and well done entertainment. Beach is gorgeous and staff will go out of their way to make you feel special. In July, we had a great time but a
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Response from Community M, Gerente at Royal Hideaway Playacar
Responded 3 Nov 2018
Dear Mr. John, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!
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My husband and I stayed at The Royal Hideway is December 2018 for 2 weeks. This resort is outstanding in every way. Food is fantastic and the great variety of restaurants will satisfy any palate. Each building has its' own concierge who will make your dinner reservations for
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Great place to vacation food is outstanding the service is superior and beautiful location. Make dinner arrangements early to get the times and location you desire. The sushi making activity was fun, Mexican night at the theater was outstanding.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from Community M, Gerente at Royal Hideaway Playacar
Responded yesterday
Dear Hoser, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!
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Elegant marble floors, extra large balcony with updated And comfortable furniture, excellent supplies in fridge, special turndown service, excellent choice of restaurants, drinks not watered down, fresh foods, fruit and salad, always bottled water in your fridge. I love this
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Review collected in partnership with this hotel
Response from Community M, Gerente at Royal Hideaway Playacar
Responded yesterday
Dear Mrs. Lynn, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!
Read more
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All photosTravellerPool & BeachDining Room & SuiteFamily and Play AreasBusiness Centre & Event Rooms
The view from our 1st floor room. You can see one of the room buildings with blue roof.
Our fantastic room, each one has a balcony with 2 chairs and a table on it.
Photo provided by managementRoyal Hideaway Playacar
Guest room
Photo provided by managementRoyal Hideaway Playacar
Guest room
Photo provided by managementRoyal Hideaway Playacar
Guest room
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123456123
There are several bartenders who will graciously prepare specialty cocktails. In addition, a new innovative array of cocktails are about to be launched any moment. I had the opportunity to view the photos and they were very attractive and colorful. If you have a passion for a particular libation, just tell the bartenders and they will be more than happy to follow your recipe .
1 vote
It is a 20-25 minute walk by the road or by the beach and about 7 minutes by cab for $8.00 US. I saw kayaks but not sailboats. There is a humidor in the bat full of cigars and I saw people smoking them.The snorkelling is 10 minutes by boat away and costs $49.00. My husband said the reef as good.There is yoga and stretching every morning in the gym and water aerobics at noon in the pool.I saw Spanish lessons one day and my husband went to tennis twice.
1 vote
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how many ala carte restaurants they have? and what cuisine?
5 restaurants. Spices ---Mexican Azia --- Asian Palazzo---Italian Las Ventanas ---international The Grill ---
1 vote
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Are there adjoining rooms? If yes, in what category?
Yes Villa 27 sunrise rooms had them
0 votes
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123456157
"Rooms on top floor of each building ensure no noise from above"
"This is a small, adult only resort. There are no lower quality rooms."
"House 23 was very nice"
"the upstairs rooms had a better view of the property"
"All buildings have nice views of well kept gardens. There are ocean view rooms available. Most buildings are 2 floors, a couple with 3."
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PRICE RANGE
US$353 - US$568 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal hideaway playacar & occidental hotel playa del carmenroyal hideaway playacar and occidental resortsroyal hideaway playa del carmenroyal hideaway mexicooccidental royal hideaway
FORMERLY KNOWN AS
Royal Hideaway Playacar & Occidental Resorts
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
201
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