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Playa del Secreto, Lote 23 Carr. 307, KM 311 Municipio Solidaridad, Playa del Carmen 77710 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Regularly sanitised high-traffic areas
Updated 28/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hacienda del Secreto
Updated 28/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 296 B&Bs / Inns in Playa del Carmen
Location
Cleanliness
Service
Value
Hacienda del Secreto is a complex of 5 beachfront villas, each with their own private infinity swimming pool overlooking the beautiful Caribbean Sea. We offer all the services and amenities of a high-end hotel along with the comforts of being at home. Our amenities include professional massage/spa therapists, concierge, chef services, babysitting, 24 hour security, wireless internet and much more!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Private pool
Yoga room
Restaurant
Snorkelling
Billiards
Fishing
Board games / puzzles
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Massage
24-hour security
BBQ facilities
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Butler service
Private check-in / check-out
Laundry service
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Room features
Blackout curtains
Private beach
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Dishwasher
Oven
Stovetop
Electric kettle
Kitchenware
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Suites
Good to know
HOTEL STYLE
Romantic
Family
Languages Spoken
English, Spanish
185Reviews10Q+A41Room tips
Traveller rating
  • 177
  • 4
  • 2
  • 2
  • 0
Time of year
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Popular mentions
Daniel S wrote a review 22 Jan
1 contribution
A fantastic venue to relax, enjoy stunning views, and delight in the scrumptious meals that were prepared! Doy & her staff were amazing! The ONE complaint that I have is that I can’t give them a 10 Star review! Can’t wait to return!
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Date of stay: January 2022
Value
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Peter S wrote a review 6 Jan
Bellevue, Washington1 contribution
Playa del Secreto and specifically Casa Tortuga was a nice stay but…it is far away from a town so if you don’t have a car rental you are on your own to get groceries. At check out to pay the tip you must have cash and they give you a letter suggesting us$250/night. We had a very difficult time with this and find that we turista are the ones paying the bulk of wages to the staff. The staff was very nice and Oscar the main caretaker did a great job. I We spent about 20 minutes cleaning the beach area which had a lot of plastic debris and filled a large bag. We spent about 20 minutes cleaning the beach area which had a lot of plastic debris and filled a large bag. I don’t think I would book this place again. The value for the money is not there.
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Date of stay: January 2022Trip type: Travelled with family
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paul d wrote a review 3 Jan
1 contribution
We adored HDS. The beachfront location was beyond phenomenal and the house amazingly quiet and beautiful. This is the place for relaxing away from the crowds! The staff was superb and so friendly--they treated us like family. Oscar was a great help, handled everything and totally professional. Cannot recommend more highly. Only nit--the gym equipment needs refreshing! But that was a tiny detail in an overall magnificent experience.
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Date of stay: December 2021
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Tom Grace wrote a review Nov 2021
Ardmore, Pennsylvania3 contributions
This is a very special place.... a gathering to commemorate( a yr late due to Covid !)our 50 th anniversary... our daughters and families ( 6 adults/6 children) immensely enjoyed HDS...The service was superb from start to finish, as overseen by Guest Svcs Mgr Oscar L....All staff were courteous, diligent and professional....We can’t say enough of how we’re were impressed...The location is fantastic, right on the water, with room views to match.... The kids had a blast utilizing all the outside amenities (incl outside pool, the hot tub-jacuzzi, swings, play huts etc). The food was diverse and excellent throughout our week there, and excellently served.... One suggestion is to have on-site washer/dryer in the structure for random/regular use..... To sum up, we Highly recommend Hacienda del Secreto !!
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Date of stay: November 2021
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chrwimct wrote a review Nov 2021
Munich, Germany10 contributions4 helpful votes
We rented multiple villas and had a large group staying for a week. It was close to perfect: the location, accommodation, catering, and hospitality. The staff looked after all of our needs and were very helpful. Highly recommended!
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Date of stay: October 2021
Value
Rooms
Service
Trip type: Travelled on business
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Response from Doy Cooper, Owner at Hacienda del Secreto
Responded 8 Nov 2021
HI Chrwinct, Thank you so much for your review of your stay with us! We greatly appreciate it, and are so pleased to hear we received each of your 5 stars! We hope you return again soon! Many thanks, Hacienda del Secreto
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
26
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Frequently Asked Questions about Hacienda del Secreto
Which popular attractions are close to Hacienda del Secreto?
Nearby attractions include Aqua Nick (2.3 km), Cirque du Soleil Joyà (2.2 km), and Jungala Aqua Experience (1.7 km).
What are some of the property amenities at Hacienda del Secreto?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hacienda del Secreto?
Top room amenities include a flat screen TV, an additional bathroom, and blackout curtains.
What food & drink options are available at Hacienda del Secreto?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Hacienda del Secreto?
Yes, free parking is available to guests.
What are some restaurants close to Hacienda del Secreto?
Conveniently located restaurants include Tramonto, Il Olivo, and Nektar at Vidanta Riviera Maya.
Are there opportunities to exercise at Hacienda del Secreto?
Yes, guests have access to a pool, a fitness centre, and a yoga room during their stay.
Does Hacienda del Secreto have airport transportation?
Yes, Hacienda del Secreto offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hacienda del Secreto?
The staff speaks multiple languages, including English and Spanish.
Does Hacienda del Secreto have any great views?
Yes, guests often enjoy the ocean view available here.