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Hotel Xcaret Mexico

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Pool & Beach (788)
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Overview
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Carretera Chetumal-Puerto Juarez Km. 282, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
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Reviews (2,891)
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1,446 results
Traveller rating
1,140
167
61
26
52
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LanguageEnglish
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1,140
167
61
26
52
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All reviews la trajinera del rio photo package infinity pool river view xenotes tour cave restaurant guest services manager red shirt deluxe tour parks included mexican candy dinner show the cantina active vacation zip lining pre arrival
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1 - 5 of 1,446 reviews
Reviewed today

We just got back home on Saturday and I already want to go back! We had an amazing stay, the staff were great, bed was super comfortable and the food was incredible! I have nothing bad to say about this place, I cannot wait to...More

1  Thank jjefferi11
Reviewed today

We had a wonderful time on our vacation to Hotel Xcaret. It was our 1st family All Inclusive vacation. The vacation was great from the room which was very stylish, to the food which was fabulous, to the service which was excellent to the amenities,...More

1  Thank garincampbell
Reviewed yesterday via mobile

We just returned from our 7 day vacation at this lovely resort. We stayed at Casa Fuego and enjoyed all the exclusives they have to offer. It's pricey but totally worth it. The rooftop pool has an incredible view of the ocean and resort. The...More

1  Thank Yessenia B
Reviewed 2 days ago via mobile

We planned our intimate wedding at Hotel Xcaret Mexico as a special trip for family and close friends. The hotel exceeded our expectations in many ways, and the natural beauty and impressive design and construction was stunning. The inclusive access to food, drinks and nearby...More

Thank Johnny N
Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret MexicoResponded yesterday

Dear Johnny N, Thank you for choosing us as the host for such a special event as your wedding. For us it is a great pleasure to hear that your experience at this paradise of Hotel Xcaret Mexico was unique and memorable. We appreciate your...More

Reviewed 2 days ago

Awesome customer service, Mayordomo-concept was the best experience. Excellent hotel installations. Restaurants, pools, etc. Fuego restaurant is the best. You will need more time to stay. The Hotel itself is amazing.More

Review collected in partnership with this hotel
Thank HROD
Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret MexicoResponded yesterday

Dear HROD, Thank you for the wonderful review about Hotel Xcaret México that you have recently shared on TripAdvisor following your recent visit. We are delighted to note that you were impressed by the overall ambiance of the hotel and its surroundings, the view from...More

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About
Description
Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as More well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. Airport shuttle included. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
900
Price range
US$399 - US$941 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
900
Price range
US$399 - US$941 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (3,924)
Pool & Beach (788)
Dining (480)
Room & Suite (380)
Amenities (101)
Family and Play Areas (38)
Business Centre & Event Rooms (5)
Nearby
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Nearby AttractionsSee all 769 nearby attractions
Experiencias Xcaret - Tours
2,064 reviews
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Xplor
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Xcaret Park
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Xenses Park
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Questions & Answers
Ask a question
Lee J
14 October 2018|
Answer
Response from Hotel_Xcaret_Mexico | Property representative |
Dear Lee J, Thank you for contacting us. As a guest of Hotel Xcaret México, you have included one buffet meal per person and snorkeling equipment at Xcaret Park. Please do not hesitate to contact us. Best regards, Silvia... More
0
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Google Translation
josievangel
14 October 2018|
Answer
Response from Hotel_Xcaret_Mexico | Property representative |
Dear josievangel, Thank you for writing to us, our staff will be pleased to receive a gratuity from our guests in cash as is not included in your reservation. We remain at your service. Kind regards, Silvia Luevano Guest... More
0
Votes
Google Translation
Jeffrey L
Hi, I have the following questions: 1. Can you please confirm that the all-inclusive price booked directly online includes the kids club for our two kids (ages 5 and 8)? 2. Which accommodation types have two distinct separate rooms separated by a physical door, but connected. We want our kids to be in an adjoining room to us, but separated by a door. 3. How many tennis courts do you have? What is the surface? Are the tennis courts in a good condition and are they maintained? 4. What is the status of the completion of the cenote river that circumnavigates the property? When will it be completed (i.e., when will the water flow in a full circle)? 5. Can you request and secure a ground floor room? 6. Can you organize scuba diving trips? 7. Do you have an activities coordinator who can organize customized trips? 8. What is the average temperature in the middle of February? What are the average wind conditions? What is the precipitation level during this period? Is February considered a humid time for this region? Best Regards, Jeff
12 October 2018|
Answer
Response from Hotel_Xcaret_Mexico | Property representative |
Dear Jeffrey L, Thank you so much for contacting us. I'll be delighted to answer all of your questions: 1. At Hotel Xcaret México we have a kids club where all the children from 4 years old to 12 years old are welcome to... More
0
Votes
Google Translation
Room Tips
"Stay at Fuego"
HROD
2 days ago
Read review
"Spend a little more for the river suite... it's views are stunning!"
lisamX8126NG
4 days ago
Read review
"Stay in level 3 or higher to avoid musty basement smell."
FalconFlyer77
1 week ago
Read review
"River & beach side rooms"
Diana_Mangalagiu
1 week ago
Read review
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