We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Fives Azul Beach Resort Playa Del Carmen

Traveller (8333)
Pool & Beach (1529)
Room & Suite (1255)
Overview
Fraccionamiento El Limonar Xcalacoco, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (9,437)
Filter reviews
7,765 results
Traveller rating
5,083
1,526
584
289
283
Traveller type
Time of year
LanguageEnglish
More languages
5,083
1,526
584
289
283
Show reviews that mention
All reviews gin bar la brasserie infinity pool oka sushi essence section flavours restaurant bedroom sky suite sea olive prestige members pool butlers the cantina spider monkeys room service kids club gourmet inclusive full kitchen poolside grill
FilterEnglish
Updating list...
1 - 5 of 7,765 reviews
Reviewed yesterday via mobile

Came here for a wedding and was pleasantly surprised. Everything has been amazing! The Bistro is the best restaurant with ah-mazing staff, especially Justine. The Thai restaurant was incredible and Martin delivered exceptional service. Benito was always there with the transport with a welcome smile....More

Thank Rachy625
Reviewed yesterday

The Shuttle service was not goodAfter our wedding no one came to the restaurant to pick us up Lunch on the day of departure was not available unless you went all the way to the beach which was outside and we were dressed to go...More

Review collected in partnership with this hotel
Thank asill1
Reviewed yesterday via mobile

Loved the food at this Resort. Best food I have had in Mexico and the wait staff were extremely friendly. Our guy Martin Mendez at the Oriola restaurant kept us well fead and entertained the entire time. Unlike some of the Cuban resorts I have...More

Thank travelbugguyToronto
Reviewed 2 days ago via mobile

The Fives was the second Karisma resort I have stayed at and I have to say Karisma really knows what they're doing! Resort was modern, clean and had all the amenities. Staff were amazing (Patrico at the main pool bar and Alejandro at the Bali...More

1  Thank X7389SSrebeccas
Response from KarismaHotels, Manager at The Fives Azul Beach Resort Playa Del CarmenResponded yesterday

Dear X7389SSrebeccas Thank you so much for choosing The Fives Azul Beach Resort Playa del Carmen by Karisma for your recent vacation. We understand that we are one of many hotels in the Riviera Maya and truly value you as a loyal guest. We feel...More

Reviewed 2 days ago via mobile

The Thai restaurant was amazing. Super well decorated and loved how the waiters were dressed. They were able to accommodate a table of 13 of us. The food was so delicious. Our servers and the manager Julian Javier and Martin were awesome!!! Love the Azul...More

1  Thank nicoledacosta
Response from KarismaHotels, Manager at The Fives Azul Beach Resort Playa Del CarmenResponded yesterday

Dear nicoledacosta Thank you for returning to our property once again and for your wonderful comments regarding your stay. We appreciate your compliments for our team members that offered amazing service and made your stay memorable. Thank you again and we look forward to your...More

View more reviews
About
Description
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special More experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Beachfront
Breakfast included
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Tennis Court
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
Onsen
,
On the Beach
,
Family
,
Luxury
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
Onsen
,
On the Beach
,
Family
,
Luxury
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
524
Price range
US$154 - US$1,026 (Based on Average Rates for a Standard Room)
Also Known As
Azul Fives By Karisma Hotel Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
Onsen
,
On the Beach
,
Family
,
Luxury
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
524
Price range
US$154 - US$1,026 (Based on Average Rates for a Standard Room)
Also Known As
Azul Fives By Karisma Hotel Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (8,333)
Pool & Beach (1,529)
Room & Suite (1,255)
Dining (996)
Family and Play Areas (86)
Amenities (63)
Business Centre & Event Rooms (36)
Nearby
Nearby HotelsSee all 226 nearby hotels
Viceroy Riviera Maya
1,348 reviews
.09 km away
Cocos Cabanas
249 reviews
.16 km away
Le Reve Hotel & Spa Boutique Beachfront
931 reviews
.16 km away
Hotel Petit Lafitte
1,806 reviews
.25 km away
Nearby RestaurantsSee all 1,504 nearby restaurants
Coco's Cabanas
224 reviews
.16 km away
Koh Thai - Wok Cuisine
176 reviews
.46 km away
Los Murales
249 reviews
1.19 km away
Arezzo Restaurant
99 reviews
.03 km away
Nearby AttractionsSee all 780 nearby attractions
Playa
5 reviews
1.14 km away
Siis Dive
5 reviews
.09 km away
Kitemex
131 reviews
.33 km away
Deep Dark Diving
14 reviews
1.14 km away
Questions & Answers
Ask a question
Sarah F
18 November 2018|
Answer
Response from kikidollface | Reviewed this property |
We got a taxi which the hotel sorted at 17 dollars took about 15:20 mins. You couldn’t walk on roads as it’s a motorway but I heard you can walk along the beach and it would take about 40/50 mins.
0
Votes
Departure16691916121
18 November 2018|
AnswerShow all 3 answers
Response from Doreen H | Reviewed this property |
I believe they do but can’t bensure. They have weddings very near the beach and try to accommodate everyone with their needs.
0
Votes
Room Tips
"More privacy in the bathroom and the bedroom, we had our daughter with us and we need to schedule showers..."
asill1
yesterday
Read review
"We stayed close to the adults only area"
Chelsey_o11
3 days ago
Read review
"Ask for new villa. "
kikidollface
3 days ago
Read review
"Cleaner rooms, upgrade your appliances, fix brown water issue, clean and update the jacuzzi "
travelwithswag
3 days ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing