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Casa Ticul Hotel by Koox Luxury Collection

Traveller (491)
Room & Suite (286)
Pool & Beach (142)
Hotel website
5ta Av. entre Calles 38 y 40 Lote 8, Playa del Carmen 77710 Mexico See on map
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
3.5 Star accommodation
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Sophisticated style with Mexican tradition - for adults only, this is a restful and exclusive hideaway in Playa del Carmen where tradition and modernity merge - making the ideal escape for couples looking More for a romantic get-away. Casa Ticul is much more than just a hotel; it is a home away from home where our personalized service and warm atmosphere ensure a peaceful vacation. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Air Conditioning
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Room Service
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Room types
Suites, Non-Smoking Rooms
Number of rooms
Price range
US$75 - US$176 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Casa Ticul
Also Known As
Casa Ticul Hotel
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Traveller (491)
Room & Suite (286)
Pool & Beach (142)
Dining (68)
Amenities (14)
Family and Play Areas (5)
Reviews (881)
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All reviews boutique hotel every morning yogurt would highly recommend this hotel ave noise beach quinta pdc mexico
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1 - 5 of 490 reviews
Reviewed 5 weeks ago via mobile

The place has so much potential, but after one week, changing rooms twice, we still have no water in the sink, no hot water in the shower, inability to pay correctly, missing blackout curtains and only “I’m sorries”, to fix a problem...no solutions! Dangerous tig...More

Thank mexicomindi
Reviewed 21 August 2018

Simply the best boutique hotel on 5th avenue, so very well located in the nicest part of the 5th a few steps from the beach. Excellent welcome, nice deoration, so comfortable and friendly people always there.

Thank roberto a
Reviewed 6 April 2018

The hotel has a great located on 5th ave., a pedestrian only zone with shops, restaurants and bars and it is one block from the beach. The staff were so friendly and the hotel was really nice with a small pool and a cute lounge...More

Review collected in partnership with this hotel
Thank playachristy
Response from Koox_Group, Social Media Manager at Casa Ticul Hotel by Koox Luxury CollectionResponded 7 April 2018

Dear playachristy I would like to thank you for taking the time to let us know your comments regarding your recent visit to Casa Ticul Hotel by Koox Luxury Collection. We are glad to know that you had a memorable experience at our beautiful property...More

Reviewed 12 February 2018

What a dump!! This hotel is poorly managed!Huge cockroach in our room! Pillows smelled like dirty underarms! Wifi spotty ! I think many reviews of this place are fraudulent! Don’t stay here unless you’re desperate!! Only good thing? Location!More

Thank moem_12
Response from Koox_Group, Social Media Manager at Casa Ticul Hotel by Koox Luxury CollectionResponded 22 February 2018

Hi moe m We are sorry that your stay has not exceeded your expectations. We assure you that we will continue working and improving our quality and services for when you return. We wish to see you again at Casa Ticul Hotel by Koox Luxury...More

Reviewed 26 December 2017

We booked at Koox Caribbean but were informed at check in that the property was overbooked and that we must go to Casa Ticul. The room at Casa Ticul was nice but the property was under noisy construction and was a mile north of where...More

1  Thank sydyer
Response from Koox_Group, Social Media Manager at Casa Ticul Hotel by Koox Luxury CollectionResponded 3 January 2018

Hi sydyer I would like to thank you for taking the time to let us know your comments regarding your recent visit to Hotel Casa Ticul. We are sorry that your stay has not exceeded your expectations. We assure you that we will continue working...More

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Questions & Answers
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Yolanda P
25 May 2018|
Response from Koox_Group | Property representative |
Yes, its a family hotel now :)
Google Translation
Room Tips
"They’re are no good rooms"
12 Feb 2018
Read review
"Avoid until noisy construction is completed"
25 Dec 2017
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"Book somewere else"
25 Oct 2017
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"Our room was on the first floor by the pool. It was very nice and quiet."
16 Aug 2017
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