Hotel del Peregrino
Calle 51 No. 488, Merida 97000 Mexico
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About
#20 of 330 hotels in Merida
Location
Cleanliness
Service
Value
Once a colonial house, Hotel Del Peregrino has been completely remodeled in the traditional Yucatan style, featuring high ceilings and restored mosaic tiles. All of our lovely rooms come with mini-split air conditioning, ceiling fan, flat screen TV with free Netflix, free WIFI, security box, guest computer and much more. Centrally located in the historic district of Merida, Mexico, this colonial hotel is near a variety of interesting attractions and offers convenient services for a comfortable holiday. There is on-street parking and the neighborhood is quiet. Hotel Del Peregrino is just steps from city attractions such as La Plaza Grande, the Governor's Palace and the Saint Idelfonso Cathedral. The hotel’s own travel agency can help arrange tours to nearby archaeological sites and cities. Before exploring the area, guests can enjoy a complementary complete breakfast on our central patio.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Rooftop pool
Breakfast available
Car hire
Full body massage
Rooftop terrace
Baggage storage
Wifi
Taxi service
Open-air bath
Non-smoking hotel
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Safe
Wardrobe / wardrobe
Flatscreen TV
Walk-in shower
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, Spanish
Location
93Great for walkers
Grade: 93 out of 100
154Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
Calle 51 No. 488, Merida 97000 Mexico
Name/address in local language
Getting there
Car HireSee all Merida car hire
660Reviews12Q+A97Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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This was our third time staying at Hotel Del Peregrino in Mérida, Yucatán. As for the previous times, we had a lovely stay there. The staff is super welcoming and helpful. They are available to help you with whatever needs one’s have whether it be for tours info, restaurant suggestions or activity recommandations. The rooms are comfy, clean and the AC is a definite advantage, especially for the hot summer months. The location is right in the historic center of Mérida, which is great to discover the Yucatan culture by foot and the beautiful neighbourhood. The traditional and colonial-style of the hotel makes it even more enticing. Highly recommended, and after three time we can now say for sure that this is our go-to hotel whenever in Mérida.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Absolutely beautiful hotel just a few minutes away from the centre of Merida. From the moment we walked in, we were greeted and welcomed with warm smiles and very friendly staff who were more than happy to answer all our questions. We really enjoyed the delicious, traditional Mexican breakfast served every morning and we found the beds to be very comfortable. We would highly recommend this amazing Boutique Hotel to anyone visiting Merida.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jim Steffler, Propietario at Hotel del Peregrino
Responded 29 Jun 2023
Thank you for your wonderful review of our hotel! We're delighted to hear that you had an enjoyable experience and that you found our hotel to be absolutely beautiful. We're also glad you enjoyed the delicious traditional Mexican breakfast served every morning, we believe that starting the day with a flavorful meal adds to the overall experience, and we're pleased that you appreciated it. Thank you again for recommending our boutique hotel to anyone visiting Merida, your kind words mean a lot to us, and we appreciate your endorsement. We would be honored to welcome you back in the future and provide you with another amazing experience at our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Peregrino hotel is situated in a wonderful location in Merida, close to many excellent restaurants, shops, museums, music and other cultural events. Walking for 5-minutes in any direction and you have a wide variety of amazing choices to select from. The hotel is very charming and extremely clean. But most importantly, you will be greeted with the friendliest and most helpful staff imaginable. Any request was met with a smile and a responsive desire to make our stay more enjoyable, including the delicious complimentary breakfasts. By the end of my stay there, I felt like the owners and their staff were part of my extended family. I cannot recommend this place highly enough.
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jim Steffler, Propietario at Hotel del Peregrino
Responded 29 Jun 2023
Thank you for your glowing review of Peregrino hotel in Merida! We're delighted that you found our hotel charming and extremely clean. We take pride in maintaining a high standard of cleanliness to ensure our guests have a comfortable and enjoyable stay. But what truly sets us apart is our friendly and helpful staff. We're thrilled to hear that they greeted you with warmth and went above and beyond to make your stay more enjoyable. Thank you for recommending our hotel so highly. It means the world to us. We would be honored to welcome you back as a part of our extended family whenever you visit Merida again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friend and I recently visited Merida and we had the pleasure of staying at the Hotel Peregrino. Our experience was absolutely fantastic. The hotel's charming and colorful decor, as well as its original tile floors, created a cozy and welcoming atmosphere. Moreover, its convenient location made it easy for us to walk to nearby restaurants and the Plaza Grande, which was just a few blocks away. However, what truly made our stay special was the exceptional personalized service we received from the staff, as well as the delicious Mexican breakfast that was served daily. I would definitely recommend this hotel and look forward to staying there again in the future.
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Date of stay: June 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Jim Steffler, Propietario at Hotel del Peregrino
Responded 29 Jun 2023
Thank you for sharing your wonderful experience at Hotel Peregrino! We are thrilled to hear that your stay was absolutely fantastic and that you enjoyed every aspect of our hotel. We're delighted that you appreciated the charming and colorful decor of the hotel, along with the original tile floors, which created a cozy and welcoming atmosphere. We strive to provide a unique and authentic environment that reflects the culture and beauty of Merida. However, what truly sets us apart is the exceptional personalized service provided by our friendly staff. We are dedicated to providing outstanding hospitality to our guests, and we're thrilled that you experienced that firsthand. We sincerely appreciate your recommendation, and we would be delighted to welcome you back in the future. We'll be here with open arms, ready to provide you with another unforgettable experience at Hotel Peregrino. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Were there in late March 2023. Took two rooms. Noy quite good thigs to be said just bad things which actually I hope somehow help to improve: Get there, signed up for two rooms and said be later on that day. Asked us if we wanted to do the breakfast for an additional cost and said yes. When we get back for check in, the guy at the desk knew nothing. An elder guy. Re asked for breakfast. This guy, by the way, was not polite at all. He was too busy eating at all times. So, went to the rooms and got back to him to let him know we had not hot water at all. That already took a cold shower but did not want to tahe a cold shower in the morning. Well, got not fixed. In the morning I came to tell him agarin and sais excuses but first hat to tell him "good morning" like 3 times (in spanish) because he did not answered. Not a nice guy. Also got my door open by the housekeeper without knocking. And thre were kids playing with basket balls bouncing in my room wall.. What a night! BAd experience. Never we'll go back!…
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Lots of options... I'd choose Maria del Carmen
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jim Steffler, Owner at Hotel del Peregrino
Responded 30 May 2023
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay in late March 2023. We appreciate your feedback as it helps us identify areas for improvement. We apologize for the miscommunication regarding breakfast and the lack of knowledge from our staff at the front desk. It is disheartening to hear that the service provided by our staff was not up to our usual standards, and we will address this with the team to ensure it doesn't happen again. We understand the importance of hot water and apologize for the inconvenience caused. As an eco hotel, we were test a new system that improved our use of propane by 70% and unfortunately that system failed. We have since made significant changes to that system and it now functioning at 100%. The hotel now has lots and lots of hot water. We deeply regret that you experienced a lack of responsiveness and politeness from our staff. We will conduct additional training to ensure our team members are attentive, courteous, and readily available to assist our guests. Regarding the incident with the housekeeper and the noise disturbance from the children, we apologize for the intrusion and inconvenience caused. We will reinforce our housekeeping protocols and remind our staff to be respectful of guests' privacy. We truly value your feedback and take your concerns seriously. Please know that your comments have been shared with the relevant departments to make necessary improvements. We hope you will consider giving us another opportunity to provide you with the exceptional experience you deserve. Best regards, Jim Steffler Director General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have downgraded my review after the hotel DELETED my accurate google maps review, no wonder the rating there is so high!! This place is overpriced and poorly run. The location was the best feature of the hotel. It was nice to have breakfast options every day though the quality varied, sometimes very good and sometimes overly salty or greasy. Housekeeping was fine if inconsistent in thoroughness, and yes we tipped daily. There was hot water in the shower for only 3 days out of 2 weeks, we were lucky if it was lukewarm. Part of the reason we chose the hotel at the price we paid was that both the hotel website and booking.com show that there was access to an off-site pool. I double checked this information was on those sites during our stay. When we asked about this halfway through our 2-week stay, we were told this is no longer included and that the only option is a possible paid pass to another hotel pool. This was disappointing but we thought the website was just in the process of being updated. We had also seen others using the jacuzzi on the terrace one evening, so when there were fewer guests around, we were excited to have our chance to use it. When I asked about using it at approximately 8pm, I was told that it is only available to use from 10-6pm. This is very disappointing since no one told us this at check-in, and we were hoping to use it after the hottest part of the day, especially considering the surprise of not having pool access. Very confusing too as the other guests we saw were using it after dark. They also have a photo on their website of the full jacuzzi after dark next to a glass of wine... which is not possible given this stated rule! We are rather disappointed by the combination of these circumstances and feel the website and booking.com should be immediately updated to include the lack of access to a pool, as well as the limited hours of the jacuzzi being shared with guests at check-in. Communication between the management and staff needs to be improved.…
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jim Steffler, Owner at Hotel del Peregrino
Responded 7 Jun 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced and appreciate your patience and understanding throughout your stay. We are glad to hear that you enjoyed the hotel's location and the availability of breakfast options. However, we understand that there were some inconsistencies in the quality of the breakfast, and we apologize for any dissatisfaction caused. We will address this matter with our kitchen staff to ensure a more consistent and enjoyable dining experience for our guests. I must say that, there is NO POSSIBLE WAY for the hotel or anyone to edit Google comments or reviews, it’s just impossible. All our reviews are from genuine people independent of the hotel. Regarding the hot water issue in the shower, we deeply apologize for the inconvenience this caused during your two-week stay. As an eco hotel, we were test a new system that improved our use of propane by 70% and unfortunately that system failed. We have since made significant changes to that system and it now functioning at 100%. The hotel now has lots and lots of hot water. We understand your disappointment regarding the lack of access to the off-site pool. We apologize for the confusion caused by the outdated information you found, however upon review I can assure you that the hotel’s website nor Booking.com have any information stating that we have a pool. We also apologize for the miscommunication regarding the jacuzzi's operating hours. The hours have now been updated to 9am to 9pm. It is regrettable that you were not informed about the specific timings during check-in. We will reinforce our communication protocols with the staff to ensure that all guests are provided with accurate information upon arrival. We appreciate you bringing this to our attention. Once again, we apologize for the inconveniences you encountered during your stay. We value your patronage and hope to have the opportunity to welcome you back in the future, providing you with an enhanced experience that meets your expectations. If there is anything else we can assist you with, please feel free to reach out to us directly. Thank you for choosing our hotel. Warm regards, Jim Steffler Director General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here 5 nights on family vacation. Positives include a friendly staff, with high English proficiency, convenient central location, good price, excellent stable wifi and a very good functional AC unit. The power and the water were reliable. It was also very clean and the housekeeping was well done. The on street parking was only an occasional issue, there was almost always a space near the hotel, especially after 5pm. As for the picky complaints: The rooms were somewhat small and cramped and Merida’s heat made lounging on the patio only so-so, and public area furniture was without cushions. We had a squeaky ceiling fan that you had to turn off at night. Merida hard water made the towels and bedding feel a little gritty. The beds are on the harder side. The breakfast was so-so, you have to book a 8am or 9am slot. The substitute breakfast team on Sunday was excellent, the weekday crew was mediocre and we gave up and used the bakery down the street or grabbed a granola bar. (Regrettably there was no easily available local coffee option before 8am for several blocks). Many reviews mention the noise. It’s an older remodeled building, with relatively loose windows and doors and thin walls. You can hear the street, the neighbors tv or water running, etc. fortunately there were very few other guests during our stay, and we were all the way upstairs, but I can see how some rooms would indeed be loud. Finally, there is NO hot water. Desk clerk shrugged. A fellow guest suggested that you take a shower after returning in the afternoon of Merida’s blazing Sun and you won’t notice (he had a point). Many times our vacations involve the hotel only as a place to sleep a few hours before retuning to sightseeing, if you are planning on that sort of trip this place is fine. My family wanted this trip to include a more relaxed itinerary; unfortunately this hotel wasn’t as conducive to relaxation as I would have liked.…
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This place was outstanding in everything. It is the perfect spot to unload your bags and settle in comfort. Every morning there is a wonderful delicious breakfast that is different each day. They have the best coffee. Our stay was for almost 2 weeks and we ventured out everyday with different activities in the surrounding area. Everyone at the hotel was so helpful and were able to speak english in order to help us out whenever we had questions. The individual rooms were so delightful, so comforting and it had everything we needed for our stay. I would definitely recommend this hotel to anyone traveling and looking for a place to stay.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The Hotel del Peregrino, where I just stayed, was a wonderful find. The gorgeous cultural motifs of the hotel captivated me immediately. The elaborate designs and brilliant colors provided a relaxed and natural mood. Especially notice the amazingly crafted benches as you walk in : ) This hotel's employees went above and beyond to make my stay pleasurable. They were really pleasant and eager to help in any way they could. They were available to help me with my bags or answer any questions I had about the region. Through chats and advice, they even assisted me in practicing my Spanish in a comfortable and open manner. The location of the hotel was also excellent; it was near many attractions and local markets. The hotel's restaurant was also a highlight, with great cuisine and excellent service. I would strongly suggest this hotel to anybody searching for a genuine and pleasant Yucatecan experience.…
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Date of stay: December 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel is barely ok for 1 night if you actually want to sleep - the noisiest hotel I have ever stayed in and staff that just didn’t care - the rooms are small BUT most definitely dont get a room on the ground floor - ours was right next to reception and the breakfast area with constant noise all day and night - the room has zero noise insulation and the staff have no interest or care in the fact that it was impossible to sleep - very disappointing many other better options in Merida.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Don’t get a room on the ground floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jim Steffler, Owner at Hotel del Peregrino
Responded 30 May 2023
Dear reviewer, Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. We sincerely apologize for the inconvenience caused by the noise disturbance from the reception and breakfast area. Ensuring a peaceful and comfortable environment for our guests is a top priority for us, and we regret that we fell short in this regard during your stay. We appreciate your feedback and will address the issue promptly to improve the sound insulation in our ground-floor rooms. Please know that our staff is usually known for their attentive and caring service, so we are disappointed to hear that you did not receive the level of assistance you expected. We will reinforce our training and communication procedures to ensure that all guests' concerns are handled with the utmost care and professionalism. We understand that there are many accommodation options available in Merida, and we are sorry that we did not meet your needs on this occasion. We value your feedback and will use it to make necessary improvements to provide a better experience for our guests in the future. Thank you for bringing these concerns to our attention. We hope you will consider giving us another chance to provide you with a more enjoyable stay should your travels bring you back to the area. Best regards, Jim Steffler Director General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$53 - US$86 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
del peregrino hotel
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
13
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Frequently Asked Questions about Hotel del Peregrino
Which popular attractions are close to Hotel del Peregrino?
Nearby attractions include Museo de Arte Popular (0.5 km), Parque de Santa Lucia (0.4 km), and Parque de Santa Ana (0.4 km).
What are some of the property amenities at Hotel del Peregrino?
Some of the more popular amenities offered include free wifi, a rooftop terrace, and a rooftop pool.
Which room amenities are available at Hotel del Peregrino?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel del Peregrino?
Guests can enjoy breakfast during their stay.
Is parking available at Hotel del Peregrino?
Yes, street parking is available to guests.
What are some restaurants close to Hotel del Peregrino?
Conveniently located restaurants include Carajillo Mérida, Mi Viejo Molino Santa Lucía, and La Cubanita.
Are there opportunities to exercise at Hotel del Peregrino?
Yes, guests have access to a rooftop pool during their stay.
Which languages are spoken by the staff at Hotel del Peregrino?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel del Peregrino?
Many travellers enjoy visiting El Palacio de Gobierno (0.7 km), Pre Hispanic Town Of Uxmal (5.6 km), and Pasaje Picheta (2.8 km).