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Seadust Cancun Family Resort

About
Location
Cleanliness
Service
Value
Certificate of Excellence
This all-inclusive luxury resort is located by the sea, just 15 minutes away from Cancun’s airport, 5 minutes from the most important entertainment area and 20 minutes from downtown. The modern and refined rooms, have a tropical decoration, air conditioning, ceiling fans, Smart TV's and Free Wi Fi all over the resort,balconies with either ocean view or lagoon view. The rooms in Club category include welcome amenities, minibar and jacuzzi inside the room; while the Suites have a jacuzzi on the terrace. On the other hand, the Family rooms are spacious and have a bunk bed with sliding bed located in an independent space next to the main bedroom. The hotel offers 24 consumption centers, water park, 3 outdoor swimming pools, beach access, gym, sauna, steam room, kids club, zip-line and climbing wall for children, mini golf , Karaoke Bar, Fun Casino, theater and Spa. The resort offers special areas for business meetings, special events, congresses, conventions and weddings.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Bar/Lounge
Hot Tub
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Tennis Court
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Adult pool
Outdoor pool
Breakfast Available
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Room features
Suites
Air Conditioning
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Value
Bay View
HOTEL CLASS
Hotel links
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Reviews & more
2,302Reviews
1,775Photos
733Q+A
56Room tips
Traveller rating
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  • 241
  • 70
  • 27
  • 34
Time of year
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It was our first time here and was better than we expected. Matilde, Cesar and all the team of bartenders were very kind and friendly. Drinks and food were very good. The beach was perfect. Would love to come back sometimes!
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Amazing place! Excellent service! It’s better than what I expected. Also you don’t have people trying to sell you anything (like timeshares and stuff) which is great! Relaxing environment! Hands down one of the best hotels for families in Cancun
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Response from Seadust_Cancun, Social Media at Seadust Cancun Family Resort
Responded yesterday
Dear VGonzal16: Thank you for your wonderful review of our family resort! We are thrilled to read that your experience, from beginning to end, was enjoyable and appreciate the time you have taken to share all of the details which made your stay so fantastic. Thank you for recommending us with the TripAdvisor community, we are looking forward to welcoming you back home with us on your next visit to Cancun. Best regards!
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The hotel has a good quality of food and good service. It also has good workers the hotel room is also very nice has a good view to the ocean and pools. Hotel is very nice and clean. All restaurants are clean and serve fresh foods
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Response from Seadust_Cancun, Social Media at Seadust Cancun Family Resort
Responded yesterday
Dear Mellissa124 :Thank you for choosing to stay at Seadust Cancun Family Resort, and we thank you indeed as well for posting your review. We are delighted to learn that you had a pleasant stay and were satisfied with the resort'’s service. Your inspiring comments are much appreciated, and we are thrilled that we were able to contribute in making your trip to Cancun an enjoyable one. We look forward to the pleasure of welcoming you back to the hotel for another memorable stay. Warm regards!
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This Resort is GREAT its good for kids and alduts this was my 2nd time and i have enjoy it. The STAFF are very helpful and friendly I lost my phone and the Sercurity helped me find it. The food is good I love the food and drinks at the Mexican restaurant I would go again and reco
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Response from Seadust_Cancun, Social Media at Seadust Cancun Family Resort
Responded 5 days ago
Dear Voyage626738 : Thank you for sharing your review with the TripAdvisor community; we are so happy to read that your stay with us was pleasant and you and your family had a wonderful vacation time. On behalf of Seadust Cancun Family Resort we thank you for your visit and look forward to welcome you back in a near future. Best regards!
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As you can see by how many reviews I have posted I typically dont complain or compliment unless it is DESERVING! But this place could care less about their customers! Starting with 1st walking in you are approached with a so called group Infinity that are supposedly here for the
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Response from Seadust_Cancun, Social Media at Seadust Cancun Family Resort
Responded 1 week ago
Dear Tonya V: First and foremost, thank you for taking the time to write us your comments about your stay at our resort. We have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is to satisfy our guests in every way. It's important to mention that we take every comment into account to improve in every way. We hope to have the opportunity of welcome you back in the near future to enhance your perception of our resort. Best Regards
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Album Categories
All photosTravellerDining Room & SuitePool & BeachFamily and Play AreasBusiness Centre & Event Rooms
baño
vista de habitaciones
Professional photo exclusively commissioned by TripAdvisorSeadust Cancun Family Resort
The Suite Ocean View at the Seadust Cancun Family Resort
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Buenas noches, consulta, hay productos para celiaco? Pan sin gluten, pastas y etc?
Muy buen dia, Sebastian R: Contamos con un buffete de ensaladas y verduras, jugos, pan y pastas solo si nos lo piden, le proporciono por inbox el correo. Esperamos verle pronto y le mandamos saludos cordiales.
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What spirits are included? Bacardi ? Or are these considered premium spirits?
Do the rooms have shampoo/conditioner?
Are premium sprits such as Bacardi included in the all Inclusive resort
What is the cost to have your in-room mini bar stocked daily?
Previous
"All rooms are partial ocean-view. South side is near construction. More $ = north side next to an empty lot filled with trash."
"Choose a lower level room as they seem to have trouble with their elevators"
"get the ocean view suite"
"being that hear rises maybe ask for a room on a lower floor. also would help reduce Elevator trip time."
"Luxury rooms seemed good value"
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PRICE RANGE
US$152 - US$511 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
great parnassus hotel cancungreat parnassus resort cancungreat parnassus resort spa cancunparnassus cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
505
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