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Live Aqua Beach Resort Cancun

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Boulevard Kukulcan, KM 12.5 Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Package deal
FindHotel
US$371
View deal
Expedia.com
US$465
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Free cancellation until 05/11/21
Priceline
US$331
View deal
Free cancellation until 03/11/21
SnaptravelUS$355
Booking.comUS$466
Hotels.comUS$465
View all 18 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (17346)
360
Panoramas (50)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Live Aqua Beach Resort Cancun
Updated 06/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 256 hotels in Cancun
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infinity pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself.
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Room & Suite (2,825)2,825
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Car hire
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Minibar
Flatscreen TV
Bath / shower
Desk
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Romantic
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal
13329Reviews1618Q+A100Room tips
Traveller rating
  • 10,589
  • 1,816
  • 604
  • 192
  • 134
Time of year
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Popular mentions
Jami Lane wrote a review Yesterday
1 contribution
We love this hotel, and more importantly, we love THE PEOPLE! We have been to this hotel (5) times, and are going back in August for our 6th trip/15 year wedding anniversary. The suites are spacious and luxurious, clean, recently remodeled, and quite lovely. The staff is exquisite. They truly make you feel special and welcomed. The property is beautiful, however, the PEOPLE are the main reason we keep returning. They do a valiant effort in keeping the seaweed at bay, doing daily cleanup so the guests can enjoy the sandy beach/ocean. Name Drop Time: Aminael takes care of us at our cabana/bali bed every day, every trip. Aqua Club Stars Guillermo, Daniel and Danae are fantastic with getting us checked in and specialty drinks any time we want. Daniel and Rossy by the pool are constants, making sure we are all set outside. Chef Wilian and Cesar at MB are an amazing team for delicious dinners! And on top of all that, Sophie checks in daily to make sure the overall experience is top notch - which it always is! For what it's worth, we have been to several hotels in the hotel zone, and this is by far our favorite.
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Date of stay: May 2021
Value
Location
Service
Room Tip: the higher, the better - all suites have excellent views and bigger balconies; 5th floor gives...
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NMuench wrote a review Yesterday
Appleton, Wisconsin6 contributions
+1
Our girls trip couldn't have gone better! The room was one of the best rooms I have been in for an all-inclusive. The staff was so friendly and accommodating. We went to the pool and my friend didn't have a chair, one of the staff went and found a chair for her and brought it over! The food was above average for an all-inclusive. It was nice to not have to make reservations, we weren't limited to eat at a sit down 2 times during your stay. You can eat at a sit down every night and we could go to the same restaurant every night if we wanted. If you stay here you MUST go to the MB restaurant it is amazing! The resort took extra precautions relating to covid which gave us even more peace of mind. The resort is also right across from a large shopping mall and other restaurants and shopping if you wanted to walk around and try something different. There unfortunately was limited entertainment during our stay but we were told it was due to covid precautions. I would definitely recommend this resort to anyone.
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Date of stay: April 2021
Rooms
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Service
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Luxe Travel, One Flight at a Time wrote a review Yesterday
Chicago, Illinois5 contributions3 helpful votes
Live Aqua did not disappoint! We had an absolutely amazing time from start to finish! Thanks to Noemi, reservations specialist, planning our Mother’s Day weekend vacation was seemless. She was awesome! We started planning this trip in March after getting the COVID vaccine and feeling safer about traveling. She helped us select our beautiful suites and arranged for two days of luxurious spa treatments, with multiple change requests! All before we got to Cancun! On arrival, I have to say the hotel’s COVID precautions were visible and on point. Check-in after our long flights was a breeze. I would suggest upgrade to suite level which includes private VIP lounge for check-in but I would also say that from what I saw regular check-in seemed OK. The resort was beautiful! The decor was elegant and modern. The signature fragrance throughout the indoor spaces was memorable. Loved, loved, loved our suites! Our rooms were spacious and were ocean front with unobstructed views of the ocean which was gorgeous! The turquoise blue was simply beautiful. I could go on and on about our stay. We really had a wonderful time and would definitely return in the future! Thanks to all the staff, too many to remember all the names; food service, the ladies at the spa, the guys by the pool that kept the drinks flowing and room service for that 5 AM morning snack! Special shout out for Guadeloupe who made hands down the best tacos by the pool! Special thanks to the night concierge staff, who helped with arranging pick up of meds from a local pharmacy after one of our friend’s insulin pump malfunctioned! The level of concern and urgency to help was especially heartfelt. Cancun and Live Aqua were great! I’m already planning a return visit lol... Can’t wait!! Special note: The hotel provided complimentary COVID antigen testing with same day results prior to departure back to the US.
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Date of stay: May 2021Trip type: Travelled with friends
1 Helpful vote
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Michele T wrote a review 12 May
Houston, Texas1 contribution
Guadalupe provided exceptional service to us here! Despite our big group of 8 people, he truly made us feel at home by being so kind. He was able to bring us enough chairs and tables so we could all sit together. Best service and tacos we received all week!
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Date of stay: May 2021Trip type: Travelled with friends
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Response from Alfredo Santamaría, Director General at Live Aqua Beach Resort Cancun
Responded yesterday
Dear Michelet, please allow me to express my sincere gratefulness for sharing with us these generous comments about our staff and our services. Guadalupe will be very happy to read your comments on TripAdvisor. We are looking forward to welcoming you back to your home away from home and make every effort to exceed your expectations. Warm Greetings, In laa'kech! Alfredo Santamaria General Manager
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Rex C wrote a review 12 May
1 contribution
Chef Francisco visited our table on our last day here and prepared us something special for our honeymoon. He was very nice and funny. His cheesecake was just as excellent as the rest of the food. Our trip did not go without a few issues but Cesor Germain who is food manager made sure we were taken care of. My only issue that remains are the drinks here are not good (bottom shelf alcohol watered down) For dinner, Cesor presented us with wine for our meal that was the only good drinks we had. It might be worth coming back if we got the aqua club upgrade that comes with decent alcohol. But overall the experience was great and the food was the best iv ever had especially at hidden garden. My compliments to the chef.
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Alfredo Santamaría, Director General at Live Aqua Beach Resort Cancun
Responded yesterday
Allow me to thank you for sharing your views on your recent stay at Live Aqua Cancun. Our guest's feedback is always appreciated, as it helps us get an outside view of where our efforts should beheaded. I appreciate you adding very generous remarks on the positive sides of your vacation, and for mentioning the services that made your stay more comfortable. It will be our pleasure to have you back soon. Sincerely, In laa'kech! Alfredo Santamaria General Manager
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PRICE RANGE
US$308 - US$634 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
live aqua cancun all inclusive hotel cancun, cancun aqua hotel, aqua hotel cancun, fiesta americana grand aqua
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
371
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Frequently Asked Questions about Live Aqua Beach Resort Cancun
Which popular attractions are close to Live Aqua Beach Resort Cancun?
Nearby attractions include La Casa del Habano (0.3 km), Playa Marlín (0.4 km), and La Isla Shopping Village (0.4 km).
What are some of the property amenities at Live Aqua Beach Resort Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Live Aqua Beach Resort Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Live Aqua Beach Resort Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Live Aqua Beach Resort Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Live Aqua Beach Resort Cancun?
Conveniently located restaurants include La Buena Barra Cancun, MB Restaurant, and Cambalache Steak House Cancun.
Are there opportunities to exercise at Live Aqua Beach Resort Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Live Aqua Beach Resort Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Live Aqua Beach Resort Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Live Aqua Beach Resort Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Live Aqua Beach Resort Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (4.0 km) and Scorpion’s Temple (0.4 km).