We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Paradisus Cancun

Save
Share
Traveller (9469)
Pool & Beach (1960)
Room & Suite (1337)
Overview
Hotel website
Hotel virtual tour
Boulevard Kukulcan Km 16.5, Cancun 77500 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
Visit Hotel Website
Reviews (11,202)
Filter reviews
7,103 results
Traveller rating
4,326
1,723
668
195
191
Traveller type
Time of year
LanguageEnglish
More languages
4,326
1,723
668
195
191
Show reviews that mention
All reviews market grill royal service mole blue agave family concierge bali beds avenue bar naos restaurant yhi spa kids zone main pyramid dinner reservations personal butler ocean view sushi butler service tacos
FilterEnglish
Updating list...
1 - 5 of 7,103 reviews
Reviewed today

Great pool, great food (specially Blue Agave, better than most of the reservation restaurants) great beach, great beverages, great kids activities, my family truly enjoyed Cancún, and Paradisus Cancún, hope to stay at the hotel again in the near future. We

Review collected in partnership with Meliá Hotels International
Thank OscarNavas
Hotel's Favourite
Reviewed 17 July 2018

I stayed at this hotel with my mom for a quick 4 day getaway. I highly recommend if you are traveling without children, to upgrade to the royal service. It is worth every penny! Not to mention, the staff is what makes this place brilliant!...More

6  Thank Caitlyn_Alexandra
Response from Jair P, Gerente at Paradisus CancunResponded 18 July 2018

Dear Caitlyn_Alexandra For us your comments are great joy, through this platform, we can know that our team is on the right path in the pursuit of perfection. That is why we thank you for the comments you have left us, I can assure you...More

Reviewed 2 days ago

Room was great, ocean view. We have been coming here since 2001, missed 2005. Storm got there before we did. Used AMBAR for airport transfer. It was a private van and a newer model and very clean. Julio C'esar was there on time, our plane...More

Review collected in partnership with ASUS 12 W8 IE Bookmark
Thank hotrod11296
Response from Jair P, Gerente at Paradisus CancunResponded yesterday

Dear hotrod11296 We are happy that our hotel receives this good reference from you. I want you to know that for us there is no satisfaction more important than to be recognized as one of the best accommodation options here. Give us the opportunity and...More

Reviewed 3 days ago

We had a wonderful, relaxing time at Paradisus, but we would likely never come back. The service is nice, the main tower is gorgeous and the smells are wonderful. We stayed in Royal Service and our room was very nice. One of the drawers to...More

2  Thank JTomaaque
Response from Jair P, Gerente at Paradisus CancunResponded yesterday

Dear JTomaaque Thank you for sharing with the traveling community your most recent experience at the Paradisus Cancun hotel. First let me extend you an apology for the inconvenience you had during your stay with us. I want you to know that part of our...More

Reviewed 3 days ago

A lovely hotel but needs updating, think website and travel agency’s are a bit misleading on this. To begin with we had a nice bedroom located in the 4th tower. Room was nice, bit dated. A couple of days into the trip the aircon unit...More

Thank hollymasterson
View more reviews
About
Description
Timeless luxury with an avant-garde flair evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Melia Cancun Resort is a 5-star, More AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Melia Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Melia Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatan Peninsula, and the privilege and compassion of Gran Melia, premiere Cancun resorts. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Parking
Free Internet
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
678
Price range
US$249 - US$683 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Cancun Hotel Cancun
,
Cancun Gran Melia
,
Grand Melia Cancun
,
Melia Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
678
Price range
US$249 - US$683 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Cancun Hotel Cancun
,
Cancun Gran Melia
,
Grand Melia Cancun
,
Melia Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (9,469)
Pool & Beach (1,960)
Room & Suite (1,337)
Dining (854)
Family and Play Areas (123)
Amenities (88)
Business Centre & Event Rooms (35)
Nearby
Nearby HotelsSee all 186 nearby hotels
Royal Service at Paradisus Cancun
354 reviews
.11 km away
Fiesta Americana Condesa Cancun All Inclusive
9,629 reviews
.32 km away
Marriott Cancun Resort
4,488 reviews
.34 km away
JW Marriott Cancun Resort & Spa
4,909 reviews
.54 km away
Nearby RestaurantsSee all 1,174 nearby restaurants
Restaurante Benazuza
1,356 reviews
.67 km away
Restaurante Careyes
870 reviews
.06 km away
Tora Mexico
392 reviews
.34 km away
The White Box
1,079 reviews
.67 km away
Nearby AttractionsSee all 821 nearby attractions
Mayan Museum of Cancun
2,079 reviews
1.21 km away
Parque Maya
25 reviews
1.25 km away
Playa Ballenas
12 reviews
.67 km away
Fish Spa Mexico
498 reviews
.29 km away
Questions & Answers
Ask a question
sakaphle
17 October 2018|
AnswerShow all 3 answers
Response from rzolt | Reviewed this property |
We’ve been to Paradisus Cancun 9 times including 2 Thanksgiving weeks and never had problems with alga on the beach. I’ve read that there have been problems on specific weeks, but that may be the ebb and flow of the tides... More
1
Vote
Room Tips
"I am a member, check out sites some members rent their weeks. Try and get an Ocean view, sunrise and..."
hotrod11296
2 days ago
Read review
"royal service seems to be the only way to go."
JTomaaque
3 days ago
Read review
"Sea view rooms are well worth the extra money. the higher up you go the less noise."
hollymasterson
3 days ago
Read review
"If you can make it, get a beach view room (you get to hear the waves at night! - See picture of full moon..."
alfredof0
5 days ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing