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Lowest prices for your stay
Hotel direct offer!Make New Waves! Summer Special Sale
US$310
Free cancellation until 30/05/22
PricelineUS$459
Travelocity
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 268 in Cancun
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Babysitting
Parking
Internet
Pool / beach towels
Outdoor pool
Restaurant
Special diet menus
Swimup bar
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Business Centre with Internet Access
Meeting rooms
Spa
Massage
Concierge
Sun umbrellas
Butler service
Doorperson
24-hour check-in
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Complimentary toiletries
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Stovetop
Kitchenware
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, Spanish
Hotel links
Special Offer:Make New Waves! Summer Special Sale
Location
Full view
Contact
Carretera a Punta Sam km. 5.2 Mza 9 Lote 3, Cancun 77400 Mexico
Name/address in local language
Getting there
Car HireSee all Cancun car hire
Nearby restaurants
The White Box
2,650 reviews9.8 kmMexican
Restaurante Käajal
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Place de Paris
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Capricci Pizza & Sfizi
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See all nearby restaurantsNearby attractions
Cuncrawl
942 reviews8.5 kmBar, Club & Pub Tours
Parroquia de Cristo Resucitado
742 reviews9.5 kmChurches & Cathedrals
Women's Beading Cooperative
588 reviews8.1 kmPoints of Interest & Landmarks
Pirate Show Cancun Jolly Roger
3,316 reviews9.8 kmTheatre & Performances
See all nearby attractions793Reviews49Q+A61Room tips
Reviews
Traveller rating
- 717
- 27
- 13
- 3
- 14
Time of year
Traveller type
Language
Selected filters
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- English
Popular mentions
I've been to the spa twice in GB Cabo and when this one in Cancun opened I wanted to check it out. I missed my appt by an hour 😩 but the staff waited for me. I was the last one in so I had the spa all to myself. RUTH was a sweet girl but boy, was she one of the most amazing masseuse I've ever had. I had the relaxing massage with a facial and RUTH was very thorough and constantly checking on me to see how I was doing. The spa itself was amazing, if I had the time I would've stayed for the water therapy but next time I will. The staff, the spa, the resort was amazing. And definitely I will ask for RUTH again the next time I come back. Good job, GB.
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Date of stay: May 2022Trip type: Travelled
Helpful
Hotel's Favourite
We’ve stayed at Garza Blanca in other locations, so we know how wonderful the experience is at a Tafer resort. The design, accommodations, and amenities are always spectacular, and the same is true of the new Cancun site. Keep in mind, there is still construction going on- it wasn’t significant enough to bother us. Every single meal was consistently delicious- without a doubt, you will be impressed with the quality of food and drinks. There are currently 3 restaurants right on site- 2 more are in progress. However, the staff is what really makes the Garza Blanca experience exceptional. Some who deserve thanks for their exceptional hospitality are: At Bocados: Chef Isai, Erika, Luis Felipe and Javier gave us an amazing dinner experience, including the best steak I’ve ever eaten. Then Ernesto, Alex and Luis nailed it again with strawberries flambe made tableside. Ruben, the manager, did everything to ensure our complete happiness. At the lobby bar: Julio, Diego, Angel, Cecilio, and Felipe amazed us with an endless number of custom cocktail creations and great conversations! It’s wild to see how much “Spanglish” you can speak after a few drinks! At Hiroshi: Karla, Priscila, Zuri, Maria, and Francisco were so lovely, we came back 3 times! At the pools: Benjamin, David, Izmael and Ricardo kept the mezcal flowing and the Baja tacos coming! We will absolutely be back to visit our new friends in Cancun!…
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Date of stay: January 2022
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancùn
Responded 24 Jan 2022
Dear 932jonnab, Thank you for expressing your great satisfaction at the Garza Blanca Cancun and for sharing the details of your stay with us. I am happy to read that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Chef Isai, Erika, Luis Felipe, Javier, Ernesto, Alex, Luis, Ruben, Julio, Diego, Angel, Cecilio, Felipe, Karla, Priscila, Zuri, Maria, Francisco, Benjamin, David, Izmael and Ricardo the team members you mentioned. Kind Regards, Otto Pareto General Manager Garza Blanca Cancun
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My visit to Garza Blanca Cancun was amazing. The resort is gorgeous and the service and food is awesome! We loved the rooftop pool. Israel was our amazing server both days we visited so ask to sit in his section if he is there. Our butlers Candido and Diana were wonderful! Lastly our dinners at Hiroshi were THE BEST! Karla (the manager) runs a first class restaurant. Gustavo (our server) provided some of the best service I have ever had at any restaurant in any country. We dined there twice and loved it both times. I cannot say enough good things about service at the resort. We will be back without a doubt!
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Date of stay: May 2022Trip type: Travelled
Room Tip: Go to the rooftop pool if you want to a quiet pool experience without kids.
See more room tips
Helpful
My family and I visited cancun for 12 days and enjoyed the incredibly fun environment Alejandro and Millie provided with the daily aqua fit exercises and the volleyball games. They truly made the experience memorable and we’re amazingly kind and friendly to everyone around them with positive upbeat vibes. Would recommend every activity they lay out for the resort and would definitely go again to experience the fun they bring to Garza Blanca.
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancùn
Responded yesterday
Thank you so much Rodrigo_Villalobos11, for taking a few moments to share your experience with us on Trip Advisor. We are highly pleased to know that you felt that our staff went above and beyond for you and your family. It is an extreme pleasure for us to receive these kinds of comments from such a distinguished guest, but it is even much more satisfying to know that we contributed to making your vacations a memorable one. Best regards, Otto Pareto General Manager Garza Blanca Resort & Spa Cancun
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Benjamin took care of us everyday we were here and was very attentive. The hotel is beautiful with amazing service, Benjamin made our experience that much better. We recommend coming here for a getaway!
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancùn
Responded yesterday
Dear micheleaS2253ZQ, Thank you for the eloquent review of the Roof Top. It is a passionate team of unparalleled individuals that make us who we are, so we are delighted that we surpassed all your expectations with our vibrant service. I am very thankful for your kind words which I will personally share with Benjamin and the team members you mentioned. On behalf of our Resort team, we look forward to your next visit. Best regards, Otto Pareto General Manager Garza Blanca Resort & Spa Cancun
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PRICE RANGE
US$346 - US$903 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
452
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Claim Your Listing Frequently Asked Questions about Garza Blanca Resort & Spa Cancùn
Which popular attractions are close to Garza Blanca Resort & Spa Cancùn?
Nearby attractions include Capilla de Guadalupe (7.4 km), Playa Norte (6.2 km), and Zona Arqueologica El Meco (2.2 km).
What are some of the property amenities at Garza Blanca Resort & Spa Cancùn?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Garza Blanca Resort & Spa Cancùn?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Garza Blanca Resort & Spa Cancùn?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Garza Blanca Resort & Spa Cancùn?
Yes, free parking is available to guests.
What are some restaurants close to Garza Blanca Resort & Spa Cancùn?
Conveniently located restaurants include Restaurante Käajal, Capricci Pizza & Sfizi, and Mumma Rooftop Bar.
Are there opportunities to exercise at Garza Blanca Resort & Spa Cancùn?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Garza Blanca Resort & Spa Cancùn have airport transportation?
Yes, Garza Blanca Resort & Spa Cancùn offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Garza Blanca Resort & Spa Cancùn?
Yes, dry cleaning and laundry service are offered to guests.
Does Garza Blanca Resort & Spa Cancùn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Garza Blanca Resort & Spa Cancùn?
The staff speaks multiple languages, including English and Spanish.