We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Crown Paradise Club Cancun

avatar-imageavatar-imageavatar-image
Traveller (15583)
360
Panoramas (115)
Pool & Beach (2826)

View prices for your travel dates

Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#30 of 43 all-inclusives in Cancun
Location
Cleanliness
Service
Value
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Mini golf
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Spanish
19831Reviews3012Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 10,464
  • 4,929
  • 2,273
  • 1,052
  • 1,136
Traveller safety
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Josh R wrote a review Yesterday
1 contribution
Second time at grand paradise family friendly and very accommodating……… we came back a second time because of the staff and the pina colada. The kids club is awesome our 9 year old loves it and the burger bar was a family fave. Getting dinner reso is a hard bit once you get the hang of singing in at 8 am you get one.
Read more
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Curiosity267358 wrote a review Yesterday
1 contribution1 helpful vote
We have stayed at the CPCC two years ago. The food quality has gone down dramatically. Super greasy and loaded with sodium. Our stomachs were not feeling good when we left and it took about 5 days of clean eating to get them back.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Oren P wrote a review Yesterday
Las Vegas, Nevada1 contribution1 helpful vote
We booked our vacation through WestJet, and I'm uncertain if that influenced the quality of our room, but our experience was disappointing. We opted for a suite that accommodates several people, and the cost was nearly $12,000. The most significant issue was the inconsistent availability of hot water for showers on most days. On the second day, one of the toilets started leaking and emitted an unpleasant odor. The hotel responded by sending in a crew to install a new toilet the next day, which was inconvenient with three young children in the mix. Further problems arose when the air conditioning unit started leaking, causing the ceiling to crumble and leaving a mess on the floor. Although the hotel sent someone to fix the air conditioning the following day, they neglected to clean up the mess they created. Our suite had a back door leading to a grassy area and access to one of the pools, a nice feature. However, the sliding door was difficult to close and lock, posing a safety concern, especially with three non-swimming children. We had 2 bathrooms but neither had a place to hang your towels after showering. The food provided was mediocre at best. While the staff was friendly and pleasant and the resort was very kid friendly, the overall experience warrants a rating of 2 stars. I would recommend considering slightly more expensive alternatives for a more satisfactory stay
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Stay elsewhere
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
PhotosAreForEver wrote a review Yesterday
Minneapolis, Minnesota588 contributions142 helpful votes
+1
This is our 25th year coming to Mexico. Beautiful resort; We had a nice ocean view room, the bed was comfortable, there was always hot water for showers & Jacuzzi.. (The minor issues with the room were, "IT" never could get the internet speed usable, we had to call for restock on water, (at first that would be $5 charge), & the bathroom had a wet moldy smell. Positive; No time share people calling our room. Great staff! Our Maid, was excellent, Adult pool area is very nice, occasionally people would be playing their own music in this area. The kiddos area; the pool was covered for shelter & there was a nice fun pool activity area, We enjoyed the company & help of Mary from the French restaurant, the Maître d' at the Italian restaurant, Jerry & Maria from 8th floor VIP lounge &Jesus; hotel porter. Our favorite places to eat; Breakfast on 8th floor or the convention center, lunch; at the Fujiyama, Dinner; at the Sans Souci, (Salmon & Beef), La Piazzo, (Lasagna & Beef) and the Fisherman's, (Salmon & Beef).. Unfortunately, the restaurants that fell short; Los Gallos, we were looking forward in getting some guacamole & chips; Not available. The enchiladas entrée, was lacking in flavor & my chicken was over cooked, very dry), Wayne's Boots, (over season steaks; salty, tough & too much fat. Dinner reservations can be challenging. By 8:02 am, some of the restaurants have no tables available. At dinner, we did prefer bringing our own wine & beer. We bought it at the Go Mart across the street from the Crown Paradise. The bartenders did make us/shake Margaritas made with Gold Centenario. Great flavor, for a margarita! On Monday, in the main pool area, it was foam party time. The Kiddos as well as the adults, had a great time! In the early evening, the theater had some nice entertainment. Crown Paradise hotel will help you book outings & tours. Tours that I would never book with is Cancun Sailing Catamaran. We booked them years back and they are "NOT Family Friendly." Look at the reviews. Dayna's in particular. Unfortunately, the crew does not control misbehavior with passengers that drink too much.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Matthew J wrote a review Yesterday
Middletown, Delaware2 contributions2 helpful votes
This was our 13th trip to Crown Paradise and it continues to get better and better. Jesus in the lobby is the hardest working employee I have ever seen, anywhere. When you show up to the resort and when it’s time to leave, he is right there to assist. Jerry on the 8th floor for breakfast is the best at reminding you every single morning you are on vacation. Rafael at the adult pool becomes a great friend by the time you leave at the end of your trip and we really hope that he is still there when we come back next year. This resort is a 10/10 for any age. We can’t wait to come back!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Emily wrote a review Yesterday
Middletown, Delaware1 contribution
My family have been coming here regularly for the last 20 years and the experience is always fantastic! There were a few staff members that went out of their way to welcome us and help us in any way they could. Our favorite meal this trip was at the steakhouse, Wayne’s Boots with our longtime favorite waiter Antonio. Jesus in the lobby, Jerry and Carlos in the 8th floor lounge, Rafael at the adult pool, and Roger in the lobby bar were all fantastic and made our stay so enjoyable!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Make sure to put pool towels down at the pools in the morning if you want a chair. Bring USD for...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Steve R wrote a review Yesterday
Columbus, Ohio5 contributions
This was our 4th time to Crown Paradise and we highly enjoyed ourselves once again. Food and drinks were great. The beach is the best its been in years. The entertainment in non-stop. The staff is incredible. Our kids enjoyed the Kids Zone and all other kid-focused evening events. Carolina was especially kind and caring to our kids. The only downside is that we wish the pool temperature was slightly warmer. Other than that, its truly paradise there. We'll be back.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Kristen L wrote a review Yesterday
3 contributions2 helpful votes
We had a fantastic time at the Crown. It's a great place to vacation with kids. Waterslides super fun, cute little zipline for kids and climbing wall. Food was so-so. Drinks great. Long line ups for buffet but we went on reading week- full capacity. Friendly helpful staff. Waves super huge, red and orange flags every day. Bathrooms nice and clean. You must make reservations online right at 8am when it opens or else you won't get in to the a LA carte restaurants.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Book supper reservations online at 8am each morning because they fill up right away. Bring life...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Jake wrote a review Yesterday
1 contribution
We had a great visit at Crown Paradise. Specifically, the kids area and the people working there were outstanding. After the first couple of days they knew my kids by name and were always glad to see them. If you are going to visit, it's important to know if you want to get a reservation at a restaurant you have to be on the booking website precisely at 8:00 AM and put in your information quickly. The earlier reservations go very fast and you might miss out.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
marie l wrote a review Yesterday
1 contribution
+1
the staff is completely more than perfect we are very well received Carolina a pearl with my children! the buffet is WOW! the cleanliness of the place couldn't ask for better for my first trip, it makes me want to come back without hesitation!!!
Read more
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Cancun area.
PRICE RANGE
$388 - $621 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown paradise club cancun hotel cancun, crown paradise cancun, cancun paradise club, crown paradise club cancun mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
617
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

CROWN PARADISE CLUB CANCUN - All-inclusive Resort Reviews & Price Comparison (Mexico) - Tripadvisor

Frequently Asked Questions about Crown Paradise Club Cancun
Which popular attractions are close to Crown Paradise Club Cancun?
Nearby attractions include Puerto Maya Cancun (2.0 km), H Roof (4.2 km), and Ventura Park (5.1 km).
What are some of the property amenities at Crown Paradise Club Cancun?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free breakfast.
Which room amenities are available at Crown Paradise Club Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Paradise Club Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Crown Paradise Club Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Crown Paradise Club Cancun?
Conveniently located restaurants include Restaurante Careyes, NAVÍOS Mexican Fusion Seafood, and Fasano.
Are there opportunities to exercise at Crown Paradise Club Cancun?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Crown Paradise Club Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Crown Paradise Club Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crown Paradise Club Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crown Paradise Club Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (2.0 km) and Scorpion’s Temple (6.3 km).