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Oleo Cancun Playa

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Traveller (4661)
Pool & Beach (772)
Room & Suite (379)
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About

#14 of 44 all-inclusives in Cancun
Location
Cleanliness
Service
Value
Travellers' Choice
Su estancia en el ÓLEO Cancún Playa será uno de los deleites inesperados y de confort familiar. Hemos aprovechado la belleza de la playa, los fundamentos del diseño simple y un toque de elegante estilo costero para crear el tipo de espacio del cual nunca querrá irse. Contamos con cómodas camas acolchadas, lujosos productos para baño y vistas panorámicas que inspiran los sentidos. Este es Cancún desde una perspectiva nueva.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Snorkelling
Pets Allowed ( Dog / Pet Friendly )
Parking
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Value
Bay View
Languages Spoken
English, Spanish
Hotel links
Special Price:20% off room rate

Location

Blvd Kukulcan Km 19.5 Zona Hotelera, Cancun 77500 Mexico
Name/address in local language
Óleo Cancún Playa
2,869Reviews735Q+A100Room tips

Reviews
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Tomara B wrote a review Yesterday
2 contributions
+1
This was our first all inclusive trip. The staff and location were great! It is a small resort and the staff were friendly, professional and attentive. We enjoyed room service, NUUP Spa, the pool and the beach. We thought the food was great and Our favorite was HAKKA! Chef Luis and Chef Colon were amazing! Our waiter Maricello was great too. In addition, we enjoyed the snack bar/coffee shop! We took a day trip to Isla Mujeres through Amstar and a shopping trip to La Isla via public bus. Not sure we really got our money’s worth for an all inclusive but we did enjoy our stay! The entertainment was basically singers/music in the evening by the Lobby bar. The hospitality by the staff was the best part! The resort seemed tired in some spaces but it was always clean!!!
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Forkingever wrote a review Yesterday
Washington, Virginia33 contributions21 helpful votes
I travel a lot and factor price and inconvenience into my ratings. This is a five star for me. A lot of the resorts are charging five star *secrets* prices and delivering a three star experience. The resort is not too big so the service is unbeatable. The drinks and food are better than a jumbo resort such as a secrets. Nice beach and a gorgeous view from inspiria suite. The pool is smaller but it is very clean and has shade at different times because of the buildings. The guests were very easy to converse with and everyone this resort attracted had some level of respect for each other. The entertainment was top notch. Quality professional entertainment every night and the pool team entertainment was of the best I’ve experienced in twenty years traveling. My only con is the resort needs some maintenance but this is very true for almost any resort I’ve stayed at.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Was windy when I visited.
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Emily S wrote a review Yesterday
10 contributions3 helpful votes
DO NOT STAY HERE - Awful Hotel! Please please DO NOT stay at this hotel. We were sold this as a luxury hotel by Virgin, and this is far from luxury! The pictures online are very very outdated I can only imagine they were taken when the hotel was first opened as it’s nothing like that now! The smell of sewerage throughout the hotel is awful. The bathroom in our bedroom was dirty and the shower just leaked all over the bathroom floor. The food was awful please be careful that you don’t get food poisoning, we ordered chips to our room to make sure we wouldn’t get ill. There was also a complete lack of sun beds, tables and chairs for the amount of guests staying at the hotel, it’s completely overcrowded. Virgin and the hotel guest manager will have no interest in trying to make your stay any better. Certainly not a couples type hotel, more of an 18-30’s place. This hotel was so awful we had to pay more money on top of what we already paid to come home early. There are so many other reviews that are so similar to this one, I can see the hotel do reply advising they take feedback seriously, please know they do not, I let them know of all these details when we were at the hotel, they ignored everything I said and just wanted to sell us an excursion.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marjorie M wrote a review 10 Apr
2 contributions1 helpful vote
Four of us travelled from Ottawa to the Oleo for one week in March '24. We did the research and read pages and pages of reviews. We weren't disappointed. This is a 4 star hotel with 5 star staff. We paid the extra for Inspira and we were glad that we did because we liked having our own area on the beach. Only downside is that you do have to save your chairs. (We put our towels on the chairs at 7:00am and went back to bed for an hour.) This is a busy hotel with lots of people by the pool. Music and games throughout the day so it's noisy. If this is not your thing and you don't like the beach then this is not the hotel for you because there is only one pool. The beach was cleaned of seaweed every morning and there were enough chairs for everybody when we were there. You can walk for miles on the beach. We had no issues with the food. The buffet is not very big and I agree with some negative comments about it not being set up very well. There are times (especially at breakfast) that it is awkward to serve yourself food because the line-up for an omelet blocks the hot food that you may wish to access. However, the food was good and there was plenty. There are two restaurants (besides the buffet) and both were excellent. We enjoyed the Sushi very much and went back often! The coffee bar is excellent, the bartenders were great and the amazing service in the Inspira section of the beach by Enrique was nothing short of fabulous. Enrique, you made our trip!! We treated ourselves to a day at the spa with massages. We were all very impressed with our treatments and the opportunity to spend the day by a much quieter pool (within the spa). Shout out to Cristina for giving me one of the best massages I've every had. She's fabulous!! Across the street from the hotel is a fantastic restaurant called "Navios" . We went twice, once for just cocktails (so worth it) and once for dinner. I highly, highly recommend that you treat yourself to this restaurant.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Emily H wrote a review 5 Apr
2 contributions
+1
Okay, I would like to give a very honest review of different aspects of OLEO. Location - BEAUTIFUL beach, woke up in the mornings to watch the birds dive into the ocean, sunrise was stunning - my favourite part Hotel - nice enough.. not amazing, need more ‘communal’ spaces to have a drink outside or seated areas round the pools etc. gym was basic. We was in tower 1 and it felt very dated. Rooms - clean, big, and aesthetically nice! we got INSPIRA junior suite that didn’t come with a balcony.. kinda gutted, and the insulation between rooms was shocking! (Why are the suites interlocking rooms??) Kept us up! Could hear our Neigbour’s music and talking, etc.. we went to reception and was told not much they can do, I think they could see how upset I was as I’d brought my bf for his 30th and said come back in the morn to see the manager, to be told the same thing or pay an extra 1k for room upgrade. Absolutely not worth it. Food - repetitive, but it was ok. The sushi restaurant I think made my boyfriend unwell in all honesty - he was unwell 4 days of the holiday - we spoke to someone else at the hotel round the pool and he said the exact same thing regarding unwell after sushi. INSPIRA - not worth it if I’m being honest.. didn’t get drink on arrival, the INSPIRA beach bit is good but people who aren’t on that package took up beds anyway which wasn’t corrected by staff so we ended up not having a bed a few days. Overall, I wanted to be honest as I had read some amazing reviews on here thinking it’s going to be a beaut resort with amazing food and a bit more luxury than it is. The staff are lovely, hotel is a bit dated, absolutely 0 thrills experience and all in all left feeling a bit meh. If I knew what I know now I’d have booked another hotel. Would I stay again as a couple? - no probably not… I was just expecting a bit more x
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Date of stay: January 2024
Value
Rooms
Location
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Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alex T wrote a review 4 Apr
2 contributions
The resort had the best staff in all of Cancun! All of the servers here were great but Daniel Sanchez was one of the best servers around the pool and on the beach, the food was absolutely amazing, especially from Hakka, they had a great selection of sushi!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Oleo Cancun Playa, Atención al huésped/Recepción at Óleo Cancún Playa
Responded 6 days ago
Dear AlexTimmerman20, Thank you very much for your visit, trust and take the time to write your experience, we appreciate the recognition of the service provided by Daniel Sánchez. The entire ÓLEO family will be more than happy to welcome you back. Our best wishes to you, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cobolt1998 wrote a review 3 Apr
Nashville, Tennessee32 contributions46 helpful votes
+1
This was our 3rd trip to Oleo and it didn’t disappoint! This is more of a boutique hotel than a resort but offers all inclusive. The rooms are very clean and mini fridge stocked daily. For an all inclusive the food is very good! We did eat across the street at Navios twice during our 7 night stay. It is amazing! The staff at this resort goes out of their way to make your stay enjoyable. Pedro and Raul took really good care of us and were very personable. When we stay in Cancun this is our go to resort. You can’t beat the location, views, and staff!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Oleo Cancun Playa, Atención al huésped/Recepción at Óleo Cancún Playa
Responded 6 days ago
Dear cobolt1998, Thank you very much for staying with us and taking the time to rate us. We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists. Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day. We will be more than happy to receive you soon. The ÓLEO family wishes you a safe return home. Sincerely, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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young l wrote a review Mar 2024
1 contribution
My experience at Oleo was overall pleasant. The scenery was beautiful, the drinks were good & the staff was friendly. Raul (one of the bartenders) did an amazing job serving my boyfriend & I during our stay & deserves all the recognition he can get!!! My favorite restaurant was the one by the pool but the hotel offers a few restaurants to try other variations of food. The bartenders by the pool were also super fun, make sure to look for Abad & Enrique if you’re lounging in that area, they also made my experience delightful.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Oleo Cancun Playa, Atención al huésped/Recepción at Óleo Cancún Playa
Responded 6 days ago
Dear youngl598, We sincerely appreciate your recent stay at our hotel and the time you took to evaluate us. We are greatly pleased to learn that you enjoyed the gastronomic quality and the efficiency of the service provided by our team. Your valuable feedback is essential to our ongoing commitment to excellence. We will use your comments to optimize our services and ensure an exceptional experience for future guests. We look forward to the privilege of hosting you again in the future, and we extend our best wishes for a safe and pleasant journey back home. Sincerely, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joel A wrote a review Mar 2024
1 contribution
Enjoyable stay at the resort, the different restaurants offered a variety of foods and the waiters were all very hospitable, respectable and polite. The room was clean and room service was splendid. Also a memorable staff member that elevated my couples experience was a bartender named Raul, a very social and helpful guy who should be recognized and compensated for his effort in serving drinks on the resort. Great trip, would do again.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Oleo Cancun Playa, Atención al huésped/Recepción at Óleo Cancún Playa
Responded 6 days ago
Dear joelaF8344JF, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services. Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day. We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home. Sincerely, Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary B wrote a review Mar 2024
4 contributions
Great room with views, large bed. The beach and pool were excellent. Pool did not have enough chairs. Had to get up extremely early to get one. We could find chairs on the beach. Staff was the best part. Always were so friendly, welcoming and helpful. The only negative was the lack of restaurants and bars.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Oleo Cancun Playa, Atención al huésped/Recepción at Óleo Cancún Playa
Responded 6 days ago
Dear marybX1818RK, Thank you very much for staying with us and taking the time to rate us. We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists. Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day. We will be more than happy to receive you soon. The ÓLEO family wishes you a safe return home. Sincerely, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$397 - $530 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bellevue beach paradise hotel cancun, hotetur beach paradise cancun, beach paradise cancun, hotetur beach resort, hotetur cancun
FORMERLY KNOWN AS
Yalmakan Hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
168
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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OLEO CANCUN PLAYA - All-inclusive Resort Reviews & Price Comparison (Mexico) - Tripadvisor

Frequently Asked Questions about Óleo Cancún Playa
What are some of the property amenities at Óleo Cancún Playa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Óleo Cancún Playa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Óleo Cancún Playa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Óleo Cancún Playa?
Yes, free parking is available to guests.
What are some restaurants close to Óleo Cancún Playa?
Conveniently located restaurants include NAVÍOS Mexican Fusion Seafood, Sea & Stones, and Km 19. 5 Restaurant & Bar Cancun.
Are there opportunities to exercise at Óleo Cancún Playa?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are pets allowed at Óleo Cancún Playa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Óleo Cancún Playa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Óleo Cancún Playa?
Many travellers enjoy visiting Zona Arqueologica El Rey (3.2 km) and Scorpion’s Temple (7.6 km).
Does Óleo Cancún Playa have any great views?
Yes, guests often enjoy the harbour view available here.
Is Óleo Cancún Playa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.