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Grand Oasis Cancun

Traveller (6217)
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Panoramas (184)
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About
Location
Cleanliness
Service
Value
They don't call me The Entertainer for nothing: I'm the Grandmaster of fun, hosting live concerts, festivals and shows, even themed parties - plus everyday surprises like dancers in the lobby, and comedy skits by the longest pool in Cancun. I'm a Little more exlusive than my sister resort, Oasis Cancun, with extra amenities to make you feel special.
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Property amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Tennis Court
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Lagoon View
Bay View
HOTEL CLASS
Reviews & more
11,928Reviews
7,165Photos
1,239Q+A
100Room tips
Traveller rating
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  • 1,338
  • 2,256
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  • English
Popular mentions
A friend was staying at this hotel and I decided to buy a day pass and hang. Firstly, the hotel rooms are just out dated, falling apart and not clean.... dont get me started on the bathroom. The common spaces of the hotel are old, dated and literally not been updated in
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Response from OasisHotelResorts, Director General at Grand Oasis Cancun
Responded yesterday
Dear guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all of your needs. Thank you for letting us know the inconveniences you had so we can enforce and improve the service, as your comfort and satisfaction is really important to us. We reiterate once again our sincere apologies for any setbacks you experienced and hopefully you can give us another opportunity to welcome you again so we can enhance your perception of our hotel. Kind regards, Ricardo de la Paz.
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My family (4 adults 2 kids) spent 5 nights there earlier this month. Wont make that mistake again. Got talked into upgrading another mistake. Hotel is showing its age. Very noisy hallways. Food mediocre at best except for the upgrade only French Restaurant which was superb.
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Response from OasisHotelResorts, Director General at Grand Oasis Cancun
Responded yesterday
Dear Guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. We want to the the opportunity to tell you that our hotel is audited and certified by an English company that measures and ensures the high quality and hygiene of our ingredients; in addition, a monthly sampling is carried out in the laboratory. This way we make sure that every dish that leaves our kitchen meets our guests’ high standards. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all of your needs. Thank you for letting us know the inconveniences you had so we can enforce and improve the service, as your comfort and satisfaction is really important to us. We reiterate once again our sincere apologies for any setbacks you experienced and hopefully you can give us another opportunity to welcome you again so we can enhance your perception of our hotel. Kind regards, Ricardo de la Paz.
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We had a great family time at Grand Oasis Cancun in January 2019. This was my third time in this resort. Most staff was friendly trying to help every time we needed something. Special thank you to Giovani at the front desk - very professional and honest individual. He will be
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Review collected in partnership with this hotel
Response from OasisHotelResorts, Director General at Grand Oasis Cancun
Responded yesterday
Dear guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We will of course congratulate our staff for their outstanding service. We are happy to hear you enjoyed our personalized service. Please feel free to contact us if you need assistance with anything to make your next stay a unique experience. Best regards, Ricardo de la Paz.
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Big and beautiful resort with great location in Cancun. It has a special area for adults, next to the sea with bar and music during the day. The restaurants are pretty good and have a variety of specialties. Italian, Tex-Mex, Seafood, Sushi, Steak and more. Several options of
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Response from OasisHotelResorts, Director General at Grand Oasis Cancun
Responded yesterday
Dear Guest, Thank you for taking the time to share your experience. We are delighted you enjoyed our installations, music, bar, restaurants and entertainment. We hope you give us the opportunity of welcoming you back in the future and if there is anything you need please do not hesitate to contact us. Kind regards, Ricardo de la Paz.
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I am going to write out the pros and cons. We had an ok time here but would not return after our incident tonight. (Found someone else gum smeared on the inside of my cup. They DO NOT wash the cups out after other people use them) The first day we got here, we upgraded to the
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All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
That was my view from my room. Magical!
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123456186
Hi there! You can speak directly to the hotel so they can provide you with the information: 01 998 881 7000 Mail: reservations @ travamerica. com and reservations @ oasishotels. com Best regards.
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Hi there! Yes :) There's a fee approx. 30 dollars per person. See you soon! Kind regards
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Hi Chrissy, You won't have a problem ;) we have lots in our 3 pools and beach ! See you soon!
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Hi Stephanie, You can contact us to the following e-mail: info@ oasishoteles. com, and we'll glady help you with anything you need. Kind regards
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123456248
"Burn it down , fire all the staff and turn it into a parking lot, that would make it more luxurious"
"Stay away from building playa 1"
"Some rooms A/C does not work, you may have to change multiple rooms"
"Room in front of the beach! Awesome!"
"ocean views"
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PRICE RANGE
US$194 - US$373 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand oasis hotel cancungrand oasis cancun mexicooasis cancuncancun oasisoasis grand cancungrand oasis cancun reviewsgrand oasis resort cancungrand oasis cancun hoteloasis hotel cancun mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
613
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