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Grand Park Royal Luxury Resort Cancun

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Traveller (7372)
Room & Suite (1421)
Traveller (7372)
Room & Suite (1421)
Pool & Beach (1314)
Overview
Blvd. Kukulcan Km 10.5 Zona Hotelera, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Reviews (8,332)
Filter reviews
4,970 results
Traveller rating
2,674
1,380
480
217
219
Traveller type
Time of year
LanguageEnglish
More languages
2,674
1,380
480
217
219
Show reviews that mention
All reviews la concha italian restaurant entertainment staff premier tower premier pool royal holiday rooftop bar main tower main pool bali beds infinity pool ocean view time share rain shower nachos make reservations specialty restaurants
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1 - 5 of 4,970 reviews
Reviewed yesterday via mobile

We just came back from visiting cancun and this hotel was a total disappointment is not even close to 4 star hotel The phone didn’t work for our whole stay reported this problem to customer service 5 times and nothing was done. The resort is...More

Thank Sandra M
Reviewed yesterday

It would be easy for a resort in such a gorgeous region to rest on location and not make any effort beyond that. The concept of the hotel, however, is well done. Our room was comfortable, with an impressive layout and gorgeous views. The staff...More

Review collected in partnership with this hotel
1  Thank Christopher V
Reviewed 2 days ago

We stayed here on our 28th wedding anniversary weekend. Everyone from our butler - Jessica to the hotel staff and the restaurant staff made it a stay we will never forget!!! The food at the buffet and all the specialty restaurants were great!!!More

Review collected in partnership with this hotel
Thank Roam04731151109
Response from CarlosDaSilvaGPRCC, Gerente at Grand Park Royal Luxury Resort CancunResponded yesterday

Dear Guest We would like to express our gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. It is very heartwarming to read that the staff played such a great part in making your stay...More

Reviewed 2 days ago

Excellent location: had great view of the sea from my room, and the beach was clean and well organized. People were very friendly, and it was nice to meet not just Americans, but also people from Mexico, Canada, South America and Europe. The main swimming...More

Review collected in partnership with this hotel
Thank menelaosk253
Response from CarlosDaSilvaGPRCC, Gerente at Grand Park Royal Luxury Resort CancunResponded yesterday

Dear Menelaosk Thank you for your preference and for your kind review. It was a pleasure to welcome you at Grand Park Royal Cancún. Thank you for pointing out details that you enjoyed during your stay. It is our pleasure to find out that our...More

Reviewed 2 days ago

Upon check in we were given a glass of champagne. Nice, but my wife doesn't drink. The showed us to our room which had two double beds when I had specifically asked for a King or Queen bed because I am 6'3" and don't fit...More

Review collected in partnership with this hotel
Thank diggerdave4
Response from CarlosDaSilvaGPRCC, Gerente at Grand Park Royal Luxury Resort CancunResponded yesterday

Dear Guest We appreciate your valuable review about your recent experience at Grand Park Royal Cancún. We deeply regret you weren't completely pleased with your stay, and that the resort did not live up to your expectations. It is of great value to us when...More

View more reviews
About
Description
Grand Park Royal Luxury Resort Cancun is an exclusive resort that stands out for its personalized service and vast gastronomy that will delight you with Mexican, Italian and Asian specialties. Admire More spectacular turquoise shades on its extensive fine white sand beach. Let your senses be enchanted by amazing sunsets and the best view of the Nichupté Lagoon, while refreshing with a sophisticated cocktail in the Ekinox Lounge Bar. The fun is guaranteed thanks to our activities program and nightly shows for all the family! Live the Grand Park Royal experience in Cancun! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Free Parking
Bar/Lounge
Free Internet
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Top resorts Hotels
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Top resorts Hotels
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
344
Price range
US$180 - US$687 (Based on Average Rates for a Standard Room)
Also Known As
Grand Park Royal Cancun Caribe Hotel Cancun
,
Caribe Park Royal Grand Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Top resorts Hotels
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
344
Price range
US$180 - US$687 (Based on Average Rates for a Standard Room)
Also Known As
Grand Park Royal Cancun Caribe Hotel Cancun
,
Caribe Park Royal Grand Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (7,372)
Room & Suite (1,421)
Pool & Beach (1,314)
Dining (631)
Family and Play Areas (68)
Business Centre & Event Rooms (9)
Nearby
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Questions & Answers
Ask a question
Sunshine822302
19 October 2018|
Answer
Response from taliviae1 | Reviewed this property |
They have bottle water for you to drink in the room( not all hotels) & at the restaurant if you like. I also drank the water in the restaurant in a glass with ice.
0
Votes
MELLYMELL79
17 October 2018|
Answer
Response from CarlosDaSilvaGPRCC | Property representative |
Dear Melly Mell Dress Code for Breakfast & Lunch • Beach dress casual • Ladies: In bathing suit, it must be under dress, or covered up. • Gentleman: Sleeveless shirts or tank tops are Not allowed.  Footwear is... More
0
Votes
Google Translation
gmeldrum2018
8 October 2018|
Answer
Response from CarlosDaSilvaGPRCC | Property representative |
Dear gmeldrum2. Beach volleyball is part of the activities, you can join with sports and entertainment team or either play with your family and friend. looking forward to see you soon.
0
Votes
Google Translation
Room Tips
"Work with Gina to upgrade your room, very helpful"
kevinc421843
2 days ago
Read review
"Go for Ocean view"
cdndean2018
3 weeks ago
Read review
"Studio rooms have perfect views! no need to upgrade!"
gabbismartin
4 weeks ago
Read review
"No need to upgrade."
jtravels247
7 Oct 2018
Read review
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