The Royal Sands All Suites Resort & Spa
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The Royal Sands All Suites Resort & Spa

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Panorama at The Royal Sands
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The Royal Sands All Suites Resort & Spa
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About

4.5
#3 of 27 resorts in Cancun
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Royal Sands Resort & Spa All Inclusive is a beachfront resort located in the heart of Cancun’s Touristic Hotel Zone. It is a great location overlooking the sandy beaches and the most amazing turquoise shoreline of the Caribbean Sea. The Royal Sands Resort & Spa All Inclusive includes unlimited food and beverages, spacious, fully furnished villas and Suites that will make your stay a memorable and enjoyable experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Diving
Game room
Snorkelling
Tennis court
Aerobics
Billiards
Entertainment staff
Fishing
Patio
Table tennis
Video game console
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Centrally Located
Family Resort
Languages Spoken
English, Spanish
Hotel links
Special Price:42% OFF All Inclusive + Transfer & Credits!

Location

Blvd. Kukulcan KM 13.5 No. 32 Seccion A, Cancun 77500 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 75 out of 100
75
Cancun Airport
12.6 km
See all flights
Aerodromo de Playa Del Carmen
62.1 km
See all flights
10,262Reviews824Q+A100Room tips

Reviews
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Detailed Reviews
Andrew H wrote a review Aug 2022
59 contributions89 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
We've been coming to The Royal Sands for years using the all-inclusive package. The rooms are nice and all have balconies with views of the ocean. The place is always clean, the staff courteous and solicitous. The food at La Veranda buffet is very good and there are always many choices. A shout out to Javier Gomez for his special efforts to make us feel welcome.
This year however there were a couple of issues that should be mentioned. First, is the sargassum problem on the beach. This issue has been well publicized and the Mexican government has tried various solutions but so far to no avail. This prickly, tangled seaweed is getting worse every year and this year it got so bad some days that no one could go in the ocean. It comes in waves so thick that it turns the turquoise waters dark greenish/black and is very unpleasant. The hotel had a machine rake sand over the seaweed that was deposited on the beach, so it would decompose, which is a good idea. But the machine can't go on the soft sand of the tidal zone, and each day at high tide, the seaweed in this zone was washed back into the ocean, to be redeposited the next tidal cycle. One idea the hotel should try is having some workers rake the sargassum during low tide, out of the tidal zone, so it doesn't wash back into the ocean. This would help a little. However, until the government finds a way to keep this stuff from reaching the shore, the great Cancun beach will become unusable more and more days.
The second issue involves the all-inclusive dining options. One of the enticements of the all-inclusive package is the choice of several restaurants besides the La Veranda buffet. All-inclusive guests can call at 8 AM to reserve a spot at Conquistador, Captains Cove, Hacienda Sisal, and others, if they don't like a particular theme night at La Veranda. In prior years, including at full capacity before Covid, I'd call at 8 AM sharp, get an agent immediately, and reserve any restaurant I wanted. This year, I called at 8 AM and was put on hold for ten minutes, then told everything was booked. This happened day after day. I even tried going to the concierge at 8 AM to see if they had any better luck but they were put on hold too, then told everything was booked. I asked two concierges what was going on and they told me that Royal Resorts had a new rewards points program only for members, which allowed them to book up all the restaurants in advance, leaving nothing for the all-inclusive guests. If Royal Resorts wants to implement such a program, they are certainly within their rights to do so, especially since their time share members are their first priority. But they should let the all-inclusive guests know in advance that they will most likely be dining at La Veranda buffet every night, so as to avoid the frustration of not getting the promised dining choices. Hopefully by our next visit, these issues will be addressed.
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Date of stay: August 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alberto Vicente Martinez, Owner at The Royal Sands All Suites Resort & Spa
Responded 24 Aug 2022
Dear Andrew H, Thank you for taking the time to write a review about your recent stay at The Royal Sands. Sargassum arrivals are a natural occurrence, and during the past few years, we've seen unusual amounts of these algae coming ashore, which has become quite an operational challenge. We strive to clean in the early morning without affecting our guests, and we even clean twice a day to keep the beach in optimal conditions. While seaweed is a regular visitor, we cannot predict the date and time of its arrival. Royal Resorts is committed to providing our guests with a great experience, and we’ll continue working to maintain the beach as clean as possible. We sincerely apologize if you couldn't reserve with day in advance a spot at one of our restaurants. Our concierge team works hard to find availability for our non-member guests, but regretfully, it is not always possible to find a spot on the day and time desired by the guest. We regret that you felt this way about our concierge service and rest assured we have shared your comments with our Guest Relations Manager to find ways to improve this process for the benefit of our non-member guests. We will continue working to deliver a better experience on your next visit. We hope we have the chance to welcome you back soon. Warm regards.
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Rbb0612 wrote a review Jan 2020
Narragansett, Rhode Island34 contributions52 helpful votes
4.0 of 5 bubbles
This was our 16th or 17th year at the Royal Sands for winter break and as always we had a great time. The weather was magnificent, we spent time with friends that we actually met at the resort in the early 2000's and the staff is wonderful. A big thanks to to Robert Vazquez at Phase 2, Tomas our server on the beach and Reynalda who makes our villa seem like home.

My only complaint (which I make every year), is that I wish we could reserve a palapa without getting up at 530 am to put our flags out! We would be willing to pay for the convenience -- We have a suggestion! If the owner is not out after 9 am security can remove the towels. Simple as that. Royal Resorts should also explain to the the all-inclusive guests about beach etiquette, i.e., blocking views, encroaching palapas, taking others' chaises without permission. We would ask that the owners, who invested in the property get priority over the all inclusive guests, especially during Christmas Week.
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Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: beach front
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra_MRL, Online Community Care Agent at The Royal Sands All Suites Resort & Spa
Responded 8 Jan 2020
Dear Rbb0612, Thank you for taking the time to post about The Royal Sands. We love hearing from our members and their vacation experiences and we’re happy to see that you have been enjoying overall great stays with us for almost 20 years. We are sorry to learn your experience has not been the best because of the pool chair situation. We do have a new policy about this that we believe will hopefully improve your experience. We'll make sure that our security department is enforcing it correctly. We appreciate your feedback and look forward to welcoming you next year at your home away from home. Warm Regards.
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often_crabby-travele wrote a review Jan 2020
Saint Paul, Minnesota423 contributions129 helpful votes
5.0 of 5 bubbles
I look forward to coming every year over Christmas and New Year. The weather is consistent, sunny: be careful and have your 50spf. The surf is relatively gentle and many body surf and even do some distance swimming parallel to the shore. There is a Marina on the lagoon side, and Juan takes great care of me and my family when we go sailing on the Sunfish fleet. A shoutout also to Luis Ulin at the sports desk who I have known for over 20 years from another Royal location. So great to see the same faces every year. The food is very good, both at the resort and a walk, bus or taxi ride to other excellent restaurants. The Sands water is purified on site and I've never been sick from it. I go to the pool/ocean daily. Walk around the hotel zone. The bus is only 12 pesos (70 cents) if you want a change of scenery. I love it, and look forward to 25 more years.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JuanCristobalGalindo, Online Community Care Coordinator at The Royal Sands All Suites Resort & Spa
Responded 10 Feb 2020
Dear often_crabby-travele, Thanks so much for writing a review about The Royal Sands. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We thank you for your continued loyalty and we can't wait to have you back on your next visit to your home away from home. Warm Regards.
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jacquie d wrote a review Jul 2020
74 contributions75 helpful votes
5.0 of 5 bubbles
We are frequent visitors to the Royal Resorts, but have not been back at the Royal Sands for several years. We were happy to return to this superior resort. The Royal Resorts are always clean and exceptionally well maintained. They have increased their sanitization and safety procedures for the current pandemic. The views are amazing and the pools spectacular. As always, what sets the Royal Resorts apart from others is the service. Filipe and Damian at the pool were quick with service, friendly, and always happy to see us each day. In addition to the regular pool menu, on several days the Sands does additional items made pools side (tacos, grilled chicken, ceviche). The other restaurants on property also had good food and top notch service.

The only complication was check in which seems to be a common issue at the Royals. The process takes an extremely long time and the front desk staff is not as friendly as the rest of the staff. We booked 8 nights and had to move rooms on Saturday. Although I understand when the resort is full this may be necessary, but with 30% occupancy we should have been able to stay in the same room for 8 nights.
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Date of stay: July 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 31 Jul 2020
Dear Jacquie D, Thank you for taking the time to post your review of our resort. We take pride in our resort's cleanliness and for us is rewarding to learn you've noticed it during all the years you've been staying with us. We're glad to learn you've enjoyed your recent stay and we appreciate your feedback about the aspects of your vacation that didn't meet your expectations. We look forward to welcoming you back soon. Warm regards.
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stevene172 wrote a review Feb 2020
Wichita, Kansas7 contributions17 helpful votes
5.0 of 5 bubbles
This is my second trip to the Royal Sands, and it has become my favorite property in Cancun. The facility is great. The suite is large and comfortable. The food is good. The service is great. It has a clean, immaculate beach and two large pool areas. The large main pool is the more active of the two, while the smaller pool area is great for a quieter day. The property is extremely well maintained. I was surprised to learn that the hotel is 20 years old because it looks almost brand new everywhere you look.

The maids were very attentive to detail. We came up to the room once while she was cleaning and she had pulled out the couch, rolled up the rug, and was sweeping, mopping, and scrubbing everywhere. We could see maids cleaning every spindle on the balconies one at a time from the pool. The attention to detail here is great.

Breakfast is great, and lunch at the pool is very good. In the evening the buffet can be less than amazing, but there are other choices. We particularly like the Sisal and highly recommend their freshly prepared guacamole that they mix up right at your table.

There are more luxurious properties in Cancun. I have stayed at some and I do love them. But they have begun to price themselves out of the market when there are far more reasonable choices that exceed your expectations and give you a far better overall value.

This is a family friendly resort, but my wife and I are in our 60's and children have not been an issue for us on either of our trips.

Royal Sands is my new favorite resort in Cancun. We will be back!
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Consider spending the extra few dollars and get a suite. We really enjoyed the extra space and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 20 Feb 2020
Dear Stevene172, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences and we are glad to see that your second trip to the Royal Sands exceeded your expectations. You couldn't give us any higher compliment than a return visit, and we look forward to seeing you again soon! Warm Regards,
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Hoosier Brett wrote a review Sept 2020
Yorktown, Indiana7 contributions2 helpful votes
5.0 of 5 bubbles
My wife and I just returned from a week at the Royal Sands. We've been going for years, but recently became owners. Our experience was off the charts once again! We felt extremely safe and the management and staff was over the top in terms of cleaning, disinfecting, and overall safety. They literally had someone walking around spraying handrails, knobs, tables, chairs, etc. We took private transportation to/from the airport with Thomas Moore (The Royals exclusive transportion company) at a reasonable price. our driver was Antelmo, who was conversational and safe. They disinfected guests footwear coming into the restaurant and in some Royal restaurants. All staff wore masks at all times inside and outside. Servers pool side and on the beach had hand sanitizer for us before/after serving us as well as contactless menus (QR codes). Moises, Gabriel, Roberto were excellent. They truly get to know you. A special shout out to Antonio who every day saw us coming down to the beach, cleaned and disinfected our lawn chair/table/chair out by the palapas.

Dinner's at Hacienda Sisal, Captain's Cove and El Conquistador were fantastic. As owners, we opted for REFINE, which was a good value. Gabriela at Hacienda Sisal was great. We were a bit disappointed by La Trattoria this year. The air conditioning was not working which made it uncomfortable and the while my wife and I got exactly the same dish (chicken parm), one was terrific and the other one was overcooked and hard. It happens.

Overall, the trip was 99.9% perfect at what we believe is the best resort in Cancun. We're going back in a month! You can't go wrong with the Royal Sands.
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Date of stay: September 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: All rooms should have an ocean view...with the exception of 1st floor in Phase 2.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 22 Sept 2020
Dear Brett B, Thank you so much for your review. We have always operated to the highest cleaning and sanitation standards, but to meet the current pandemic challenge, we have raised our standards to a whole new level. It's very rewarding to learn that you noticed our efforts and that you were able to enjoy a relaxing vacation with us. We appreciate your kind words about Moises, Gabriel, Roberto, Gabriela, Antelmo from the Thomas More team, and we look forward to seeing you again during your next visit to the Mexican Caribbean. Warm Regards.
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Jim wrote a review Aug 2020
Tennessee13 contributions5 helpful votes
5.0 of 5 bubbles
Upon arrival at the airport and meeting Thomas Moore spraying my luggage and offering hand sanitizer I was put at ease. However, when arriving at the Royal Sands and being directed to more hand sanitizer as well as a solution inside a mat you stepped into. Then walking into the lobby a machine that took your temperature. We brought masks with us. As we entered the room there was a certificate indicating the room was sprayed with sanitizer. In addition both rooms had a welcome box of masks, sanitizer gel bottles and wipes. All staff are wearing masks at all times. Guest must wear masks in public places.
We did the All Inclusive during our stay. Every server was outgoing. The food was magnificent. Overall one of my best vacations at the Royal Sands. I am so happy to call this my MX home. I consider the entire staff part of my extended family. If you are looking for a family resort that you can be as busy or relaxed as you want, this is the place. At 30% capacity per MX law at this time you are making a mistake if you scratch this location if your list due to COVID. I’m am glad we came.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 26 Aug 2020
Dear Jimmy, Thank you so much for your review. The health and safety of our guests and employees is our top priority. We have always operated to the highest cleaning and sanitation standards, but to meet the current pandemic challenge, we have raised our standards to a whole new level. We're very happy to learn that you noticed these efforts and that you were able to enjoy a relaxing vacation with us. We appreciate your kind words and loyalty and we look forward to seeing you again during your next visit to your home away from home. Warm Regards.
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Roberto wrote a review Dec 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
Family of 4 (two adults and two kids under 10) we stayed Thanksgiving week. Everything was amazing from check in to check out. Rooms, restaurants, pools everything was clean. All of the staff are following social distancing and constantly disinfecting areas. I would really like to say thank you to Eduardo Pacheco and Damian by the pool the treated us great, always attentive to all of our needs. They went above and beyond our expectations. We will definitely be returning soon.
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Date of stay: November 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 23 Dec 2020
Dear cortezr80, Thank you so much for taking the time to review your recent vacation with us. We couldn’t be happier to see that your time spent with us was an amazing experience and that the staff, especially Eduardo and Damian, made you feel right at home. We are honored that you would choose to stay with us again. We will see you then! Best Regards
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geoff718 wrote a review Jul 2020
Exton, Pennsylvania19 contributions24 helpful votes
5.0 of 5 bubbles
We were on the fence about this trip due to COVID-19. We are very glad that we made this trip. To start with, as soon as we get to the resort, your luggage from the airport is sprayed and disinfected. There is a mat for you to stand on to disinfect your shoes. There is a temperature station for checking your temp (voluntary unlike the airport) There is hand sanitizer everywhere. All of the staff have masks on and face shields. Now to the resort. The pools are excellent as are the staff. I want to give a special shout out the Samuel at La Veranda, his service was excellent. Enrique was always quick to bring your food or drinks at the pool. Jose was great at the pool bar. The only downside which is not on the resort was the Seaweed was definitely there on this past trip. It did not prevent you from using the beach. The concierge was good with making reservations and did not hound you too badly with the timeshare pitch. Overall very happy with our vacation. If you get the all inclusive, Hacienda Sisal, Captains Cove and El Conquistador are all included (unless you get lobster or fancy steak then it is a slight up charge)
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Date of stay: June 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: all rooms have an ocean and pool view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 27 Jul 2020
Dear geoff718, Thank you for taking the time to post about our resort. We're glad to learn you had a 5 stars experience during your recent visit. We always strive to provide our guests with the highest satisfaction levels available and it is pleasant to learn we achieved this goal with you and even exceeded your expectations. We look forward to welcoming you back during your next visit to the Mexican Caribbean. Warm Regards.
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Scenic640725 wrote a review Feb 2020
3 contributions3 helpful votes
2.0 of 5 bubbles
We just arrived today and I’ve already been looking at options to leave. I have traveled to Cancun many times and have never stayed at a resort this poorly run. The beach is lovely, the view from our room is amazing, and the food at the pool bar is very good. That is where the positives end. This resort caters to their timeshare owners, not their all- inclusive guests. Wearing a plastic wristband is not enough to show that you have the all- inclusive package. You have to hand over your room key at every restaurant and it takes forever to get it back when you are done eating. There is no option for a couple traveling together to have a room with a queen or king bed. Only two doubles unless you want to upgrade to a two room suite. No hot tub unless you want to pay extra for the spa. No nightly entertainment or lobby bar options. Most restaurants require shuttle transportation to get to. The sushi restaurant on-site is a joke. Service was incredibly slow and they told us we were only allowed to order three rolls off the menu. When they arrived, I was glad they had cut us off as the rice was very hard and dry. I have had better sushi rolls from my local grocery store. We ordered potato nachos from the sports bar and got cold french frys with a can of Hormel chili on top (see pic). Much of the liquor at the bars is not included. We have not been able to get a consistent answer from anyone on what is or is not included. The gentleman at the lobby desk that we spoke with told us that they don’t have a list of what is included, only the bar knows. Seriously?!?!? Stay somewhere else! The Occidental Costa Cancun is far superior for a lower price.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra_MRL, Online Community Care Agent at The Royal Sands All Suites Resort & Spa
Responded 17 Feb 2020
Dear Scenic640725, Thanks so much for taking the time to review your stay at The Royal Sands. We truly appreciate your feedback and sincerely apologize that your stay didn't meet your expectations. I've contacted you offline so that we can learn more about your stay experience. We hope we have the chance to connect with you offline and welcome you back once more to enjoy a vacation that's up to the high standards we've held for our Royal Resorts owners and guests for 40 years. Warm Regards
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Cruiser653286 asked a question Apr 2024
Fern Creek, Kentucky4 contributions4 helpful votes
What brand of beers are on tap that are part o All Inclusive
Answer from Cruiser653286
Fern Creek, Kentucky4 contributions4 helpful votes
I guess nobody drank beer on the all inclusive at pool bar
Answer from George Davidson
Sioux City, Iowa90 contributions33 helpful votes
I have seen beach covers/tents on the beach. Not sure how big you are talking about. I don’t think a large tent would be ok. If it blocks the view of the ocean , it would be a problem. I have been here 3 weeks now, and chairs by the pool have been a problem and many people go to the beach extremely early to get a palapa to sit under along with beach chairs. As of this week , February 24 to March 2 , the resort is enforcing the 1 hour rule. That means , if your chair has no one sitting in it for 1 hour , the towels and flags will be removed and taken to the front desks. That does not apply to the beach though. If you are at the beach by around 7:00 am , you should find an empty palapa and chairs . The resort is trying to solve the 2:30 am dilemma where people get up that early and put towels and flags on the chairs they want, and go back to bed. It has been ridiculous. Til this week.
Getaway776406 wrote a tip 27 May
Philadelphia, Pennsylvania15 contributions2 helpful votes
5.0 of 5 bubbles
"The Royal Sands has one of the best pools. My only gripe is pool chairs if you don't get out early enough you won't get one poolside."
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Tom F wrote a tip 24 May
6 contributions
5.0 of 5 bubbles
"Be sure to work with your concierge early and often on dinner reservations. They are comfortable communicating via text."
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William P wrote a tip 22 May
Cancun, Mexico3 contributions
5.0 of 5 bubbles
"Once you arrive , you’re worry free your entire vacation. All the Staff are incredible , professional and will make sure everything is great"
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Teresa F wrote a tip 22 May
1 contribution
5.0 of 5 bubbles
"Bring sunblock, alovera, your own mug for drinks and pay extra for extra items not included in the all inclusive like coffee. "
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Jason P wrote a tip 18 May
1 contribution
5.0 of 5 bubbles
"Make your dinner reservations for the Michael Jackson show on Wednesday"
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PRICE RANGE
$396 - $668 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal sands hotel cancun, royal sands cancun, cancun royal sands resort, royal sands resort cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
680
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE ROYAL SANDS ALL SUITES RESORT & SPA - Reviews & Price Comparison (Cancun, Mexico) - Tripadvisor

Frequently Asked Questions about The Royal Sands All Suites Resort & Spa
Which popular attractions are close to The Royal Sands All Suites Resort & Spa?
Nearby attractions include Luxury Avenue Mall Cancun (0.3 km), Cancun and Chichen Itza Experiences (0.4 km), and Adventures Cancun (0.4 km).
What are some of the property amenities at The Royal Sands All Suites Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Royal Sands All Suites Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Royal Sands All Suites Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Royal Sands All Suites Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Sands All Suites Resort & Spa?
Conveniently located restaurants include Nicoletta | Modern Italian Kitchen Cancún, Ilios Greek Estiatorio Cancun, and Hacienda Sisal.
Are there opportunities to exercise at The Royal Sands All Suites Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Royal Sands All Suites Resort & Spa have airport transportation?
Yes, The Royal Sands All Suites Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Royal Sands All Suites Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Sands All Suites Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Royal Sands All Suites Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
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