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Hard Rock Hotel Cancun

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Traveller (8864)
Pool & Beach (1594)
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Overview
Hotel website
Boulevard Kukulcan Km 14.5, Cancun 77500 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hard Rock Hotel Cancun
Hotel deals
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Reviews (11,889)
Filter reviews
7,180 results
Traveller rating
5,050
1,274
514
192
150
Traveller type
Time of year
LanguageEnglish
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5,050
1,274
514
192
150
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1 - 5 of 7,180 reviews
Reviewed yesterday

Very pleasant meeting at the gym of the Hard rock hotel in Cancun, Do not hesitate to ask Inty Thor to accompany you during your gym session, he will share all his knowledge and give you a lot of advice to train you. best ways...More

Thank Matthieuleblanc
Hotel's Favourite
Reviewed 31 July 2018

After visiting last year we couldn’t wait to return. Beautiful Seaview room this time which we stayed in for one week. Fantastic food choices . Not just in the restaurants but in buffet, around the pool, bbq,s, themed dinner nights. There really is food everywhere....More

6  Thank Tracey P
Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 1 August 2018

Dear Tracey P, Thank you so much for posting your review in regards of your recent visit to Hard Rock Hotel Cancun. We are thrilled to know that this is not the first time you visit our property and that you decide to come because...More

Reviewed 2 days ago via mobile

chef ernesto was awsome he was very attentive. he went above and beyond he prepared the best shrimp sguachiles ever. all the staff was great its one of my favorite resorts i loved fridas restaurant and also the zen, oh the foam party in the...More

1  Thank Sandra R
Reviewed 2 days ago

What an amazing hotel! The room is amazing, very nice stuff and great food. They have live bands playing next to the pool, activities such as dancing, ioga and parties and much more. Take a walk through the hotel to see a lot of famous...More

1  Thank Rodrigo G
Reviewed 2 days ago

My husband and I went for our honeymoon! Everything was perfect. The staff made us feel like royalty with the candlelight dinners and service we received for just being on a honeymoon. There is high security with entering and leaving. I can’t wait to go...More

Review collected in partnership with this hotel
Thank jameshianichols
View more reviews
About
Description
Hard Rock Hotel Cancun- Where Stage Front meets Beach Front At our unique Cancun beach resort, we've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a ...More rock star paradise, which reflects our Mexican setting and cosmopolitan flair. Located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room hydro spa tub, fine dining at, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists. There are no limits at our All Inclusive Cancun resort. Go on a world tour with the internationally inspired restaurants of the Hard Rock Hotel Cancun. Give meetings the rock star treatment. Plan the ultimate celebrity-style wedding. Rock out at the beach or the luxurious pool area with swim up bars. Indulge in a glorious spa day. The Hard Rock Hotel Cancun truly has something for everyone. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Free Parking
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Luxury
,
Top resorts Hotels
,
On the Beach
,
Spa
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Top resorts Hotels
,
On the Beach
,
Spa
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
601
Price range
US$312 - US$807 (Based on Average Rates for a Standard Room)
Formerly known as
Cancun Palace Resort
Also Known As
Cancun Palace Hotel Cancun
,
Cancun Palace Resort
,
Palace Hotel Cancun
,
Cancun Palace Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Top resorts Hotels
,
On the Beach
,
Spa
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
601
Price range
US$312 - US$807 (Based on Average Rates for a Standard Room)
Formerly known as
Cancun Palace Resort
Also Known As
Cancun Palace Hotel Cancun
,
Cancun Palace Resort
,
Palace Hotel Cancun
,
Cancun Palace Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (8,864)
Pool & Beach (1,594)
Room & Suite (1,304)
Dining (861)
Family and Play Areas (126)
Amenities (89)
Business Centre & Event Rooms (35)
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Questions & Answers
Ask a question
Chloé M
14 September 2018|
AnswerShow all 2 answers
Response from Francisco C | Reviewed this property |
10 days?? At least a 100, u still can send that money by western union dude .
0
Votes
Alison S
11 September 2018|
AnswerShow all 4 answers
Response from PeteFord | Reviewed this property |
We went with Thomas Cook in August and were on the 10th Floor with a lagoon view room. Only disappointment is that as we had booked via Thomas Cook I could not claim my "Hard Rock Reward" points. Have a great time the Hotel... More
1
Vote
Room Tips
"Swimming pool view is better"
Read review
"All rooms are perfect!"
Read review
"The room and restroom were a little small"
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"Either side is great. Ocean view for sunrise, lagoon view for sunset."
Read review
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