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We unveil Infinite Luxury by Grand Fiesta Americana. You can now delight with our luxury all-inclusive experience: leading edge cuisine, unparalleled service, and exquisite attention to every detail. Enjoy the pleasure of being unique at Grand Fiesta Americana Coral Beach Cancun All Inclusive Spa Resort. THE EXPERIENCE THAT REDEFINES THE ALL INCLUSIVE
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Nestled in a coveted location, the Grand Fiesta Americana Coral Beach is lauded for its wide array of amenities, including an array of dining options, pristine beaches, and a plethora of activities. While the rooms are appreciated for their spaciousness, some guests feel updates are necessary.
Patrons frequently commend the hotel's cleanliness and the staff's exceptional service, contributing to the lively and magical atmosphere, complete with live music. However, opinions on the value for money are mixed, with some questioning the cost relative to the luxury offered.
Location
Convenient
Atmosphere
Magical
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch
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This is perhaps the best hotel I've ever been to, and I've travelled! Almost everything is perfect: facilities, rooms, beds, view, service, restaurants, etc. The pool area is quite large, although it is not air-conditioned, but hardly any hotels do. The restaurants are very elegant, with varied and tasty food (except the chilaquiles, which are hard. Perhaps they should use thinner moles, or serve them already prepared and well washed in their sauce, as other hotels do). The staff is friendly to an extremely good degree. I could not name names, for there were so many who received us amicably and attended us, in all areas: Reception, Concierge, Beach area and pools, etc.
Specialty restaurants are really good... more than good. We've been to Cancun 14 times, to the best hotels, and it's the first time no specialty restaurant has let me down or made me think I should have gone to the Buffett. La Joya is a Mexican restaurant, with videos of vernacular music projected on the walls, and with a rich tortilla soup and a beef rib prepared slowly over several hours... Delicious and soft! We also liked Chianti, the Italian restaurant, with a cream of roasted garlic, quite tasty ravioli, live violin music, with Carlos, an Argentine who delights with his beautiful melodies, creating a very pleasant atmosphere. We also went to Cortes de carne restaurant, with a very rich onion soup and soft and delicious meat. Three days a week there's a tango show at that place. We also had dinner at the seafood restaurant, called Contoy Island... delicious. Of the 9 nights we stayed, 7 times we dined at these restaurants and were always totally satisfied with their atmosphere, treatment, and food.
The beach is ideal to get into, as it is very low, with low surf (and low altitude), white sand, blue-green water and blue-turquoise. The view from the rooms is spectacular; you see Isla Mujeres, the lighthouse, Costa Mujeres, the sea with its variety of colors... To behold.
There is a 24-hour cafeteria, with very tasty Italian ice cream, coffee, savoury snacks, cakes, cookies, etc... Spacious, clean, elegant... and outside they have in the wide and comfortable corridor a self-service area, with coffee, water, fruit, cookies, bread, etc... With many spaces to sit and enjoy them, tables with chairs and areas with armchairs.
I have nothing left to thank the staff for their excellent treatment.
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Date of stay: December 2024
Value
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Location
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Trip type: Travelled as a couple
Room Tip:Elijan Junior suites con vista al mar. Tendrán una vista espectacular. Y reserven las cenas en...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A wonderful All-Inclusive resort with great staff and amenities! Every one of the staff were friendly, courteous and worked to make sure guests had a good time.
The sandy beach was small but clean & ideal for swimming. 7 themed restaurants on site provided a wonderful variety of Mexican, Italian, Asian, Steakhouse, Sushi, Pizza, poolside food and 3 swim up bars!
The poolside service was great, with waiters delivering food and drinks all day long! The view from our room was awesome, all rooms face the ocean, so there are no 'resort view' rooms.
They had nightly entertainment; themed dinner shows and lots of activities during the day. You won't be bored!
Be aware: this resort is popular with families bringing toddlers and babies, so there will be lots of them in the pool, around the bars and in other common areas.
All in all, it was a great experience, despite Hurricane Milton passing by during our stay!
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Date of stay: October 2024Trip type: Travelled as a couple
Room Tip:Not an adults-only resort. Expect families with lots of small children.
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Pros: ===== Great staff and attitude, unlike some places where every request seems to be an issue. Some shows are really outstanding. Food is overall pretty good, among the best of all-inclusives. Location provides relief from vendors and others not staying at a local resort. We were only approached once in a week. Allowed a very early checkin, which was appreciated Overcame a mistake with a 3rd party transportation service by offering a ride with their in-house car. Restaurant vibe is really high end and nice. They enforce reasonable dress codes, which actually is nice in my opinion. Grounds maintenance is really amazing, seems like a team of people walking around cleaning up constantly. To me, it has the feeling of an older St. Regis hotel. Not modern, but classy. Always asked about food allergies... this didn't affect us, but a good trait of the hotel. Location is great if you want to walk to shopping/nightlife/etc.
Cons: ===== Food is often served cool/cold. This even happens if you order something fresh like a pizza, right at the restaurant. The food must sit waiting for the staff. The beach can be a bit small and rocky in some places, full of erosion control bags. I get the sense they are fighting this hard but losing the battle to an extent. The hibachi dinner was not good... meat was not good quality, chewy and rice was not cooked well, but the presentation was really great. It was really the only disappointing meal we had. Turn-down service at 4pm is a bit odd... but hard to complain here. Some areas are in need of a refurb, such as external paint, cushions, some fixtures, it's an older building so some of this is expected.
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Date of stay: March 2025
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Trip type: Travelled with family
Room Tip:Make sure to reserve restaurants ONCE YOU ARRIVE, do not wait
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had lovely 30-person family reunion here over Thanksgiving despite the resort falling short of expectations.
The good: -- Soft white sand and turquoise water! The beach is quite narrow and unevenly rocky in some parts, but swimming here is lovely -- My kids (who have never done an all-inclusive) LOVED this place. They really enjoyed the Mexican Fiesta night, the game room, the Karaoke in the teen lounge, and of course the pool / beach. (Never made it to kids club) -- The food was better than I expected for an all inclusive: green habanero salsa, ribeye cap at Havana, green juice at brunch, chicken mole enchiladas at La Joya, pastries at the cafe. They also made two birthday cakes (tres leches and tiramisu) for an off property birthday event and both were great. -- The special Thanksgiving banquet was better than expected -- Drinks at the restaurants and especially at the Veranda bar (downstairs) were all good. Poolside liquor is mediocre so we stuck to Michiladas or beer. -- The rooms were always spotless. Cleaning service is twice a day and really well done. -- Pool water was heated to a great temp and offered a few different sections. It's also easy to switch from pool to beach throughout the day without having to walk far. -- We had great family photos taken here through the "Dream Arts" vendor inside the hotel -- Property isn't too big so it is easy to find one another
The disappointing: -- The property looks better in the photos. It's a bit old and in need of some upkeep. -- The facilities are quite lackluster compared to properties in the same "class" (e.g. Moon Palace Grand) -- Mismanaged / disorganized. We booked 10 rooms directly with the hotel several months in advance, yet it felt like they were scrambling to accommodate us upon our arrival. Check-in took forever. Our 10 rooms were distributed all over the hotel instead of near each other (which they were able to mostly fix). We were asked on the spot to make all of our dinner reservations b/c "everything was booking up," but we weren't allowed to reserve on behalf those who hadn't arrived yet... This was especially annoying b/c it could have been done in advance and b/c we were tired, starving, and hoping to get to the Mexican Fiesta before it ended. -- We reserved a "semi private" group dinner as part of our contract and hoped to use this to celebrate several birthdays. But our group was split up among three separate tables placed near each other but not together.
We never tried the spa, kids club, or special restaurants... But if you've been to other 5-star resorts, you might need to reset expectations before staying here.
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Date of stay: November 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gestor de Experiencia, Guest Services / Front Office at Grand Fiesta Americana Coral Beach
Responded 10 Dec 2024
Thank you for sharing such a detailed review of your family reunion experience at our resort. We’re thrilled to hear that so many aspects of your stay, from the beautiful beach and heated pool to the attentive room cleaning and special holiday celebrations, contributed to creating wonderful memories for your family. It’s especially heartwarming to know that your children loved the activities and that you enjoyed the thoughtful culinary options and unique touches like the birthday cakes and family photos. We appreciate your feedback, as it allows us to identify opportunities to enhance our services and ensure a more seamless experience for all our guests. It would be an honor to welcome you back in the future to create even more unforgettable moments for you and your loved ones!
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Visited with the whole family (2 adults 2 children ) in October to celebrate birthday and anniversary, We paid for the hotel shuttle to pick us up from the airport and they were waiting for us in a clean nice van ready to take us there. The hotel is beautiful, big and full of space. I like that all the internal balconies have plants growing all around, such a natural space. The hotel is not the newest and somewhat dated in certain areas, but you quickly get over that once you see how clean and loved the space is. Our room was perfect, ocean front and waking up to that view every day, it’s just spectacular. It had everything we needed, beds were comfy and for being a bit dated hotel, I was surprised at the size of the tv, pretty big and new for the room. It’s nice to wind down and fall asleep at night watching a nice movie sometimes. I believe there’s 9 restaurants to choose from, some of them need reservations so it’s wise to reserve them upon arrival. Our favorite was la Hoya, the traditional Mexican restaurant in the hotel. Absolutely beautiful, amazing and fresh food and superior service. They even had mariachis playing which adds to the authenticity feel. The pool area is drop dead gorgeous, with 4 main pools to choose from. The beach was beautiful, I like that it wasn’t huge and just steps away from the pool. It wasn’t very crowded either, but keep in mind we went in the low season, unsure how this would be during high season. The water was clean, it had a few seaweed but nothing too distracting. The weather plays a big role on how the water is. On clear days it was a beautiful turquoise, more rainy days it was greener. Beautiful either way. Service was top notch in every aspect, from concierge to room service to the restaurants and outdoor bars. In true Mexican style hospitality. We had a great experience with Alexsandra Garcia at concierge, she made us feel welcome and answered all our questions, from the best restaurants to dine at, to activities to do. She guided us in understanding the premises and how things work. A professional and courteous team member! Cannot recommend this hotel enough. One small recommendation would be to perhaps add a jacuzzi/hot tub to outside pool area? Currently the only hot tube is in the spa, which we didn’t visit but looked gorgeous. The first two days we were there it was windy and a bit rainy, it would have been nice to soak in the hot tub. But that is not a deal breaker, rather a suggestion. There’s a million more things I could say, this will forever be a memorable vacation for our family, we left a piece of our hearts at Grand Fiesta Americana Coral Beach!
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gestor de Experiencia, Guest Services / Front Office at Grand Fiesta Americana Coral Beach
Responded 16 Nov 2024
Thank you for sharing your wonderful experience with us! We are delighted to hear that you and your family had such a memorable stay at Grand Fiesta Americana Coral Beach. Your detailed feedback is truly appreciated, and we’re glad to know that our service, location, and amenities contributed to making your vacation special. We look forward to welcoming you and your family back in the future for another unforgettable stay. Thank you for choosing us!
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This is maybe one of the worst rooms I've had to be in. Upon check in was given a room on the first floor at the far east end of the hotel. It was incredibly humid and musty. Then I was moved... to one floor above that room. It has been only marginally better. Nothing will dry in this room- not my swimsuit- not my sheets- literally nothing. My room has stunk to high heaven this whole week.
For being an "All inclusive hotel" things are open at chaotically odd hours- there's not like an all day open easy to access place. The food is okay but by and large very repetitive.
Every mirror in my room is damaged- and I hear that's a complaint with others as well. It feels dated and old and the constantly terrible smell doesn't help. My view is okay at best but they have set up DJ events right under my window multiple times.
They have no shopping options other than a small street fair they added with VERY pushy sellers you need to haggle with just to not have insane pricing.
I *want* to like this place- I really really do... In the positive- the water areas are some of the best- the beach section they own is lovely and the pools are actually decent. The drinks actually have alcohol and they don't seem to be pushy for an additional tip. There is musical entertainment here and there that I do appreciate.
Sometimes conversational english can be hard to find- but that's on me as I am the tourist in their country.
The smell is the worst part though. I think I would rather stay in other resorts I've loved in the past.
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Date of stay: September 2024
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Trip type: Travelled on business
Room Tip:Do NOT accept a room on the first 3 floors unless you like a good musty basement smell.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Food very bad, è very disgusting this all inclusive. A child eating nutella with his own spoon in the pot the service staff saw only exchanged spoon instead of exchanging the nutella pot. Back home, I'm gonna take an urgent worm remedy. At breakfast there is a dress code that applies to some and others not. Literally the woman in front of us came in in beachwear and my wife soon afterwards can't come in. The beach chairs is good to wake up at 05:00 to reserve after that everything is marked and you need to sit on the floor that if you want to enjoy the beach
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Date of stay: January 2025Trip type: Travelled with family
Room Tip:Don’t stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently booked an all-inclusive package to Cancun through Costco, and our experience at Grand Fiesta Americana was exceptional from start to finish. The moment we arrived, the service was outstanding. Every staff member was warm, welcoming, and made us feel like VIPs from the get-go.
Our room was spacious, spotless, and came with all the amenities we could need. We especially loved the twice-daily room service, ensuring everything was perfect throughout our stay.
The resort offers a variety of excellent restaurants, and we never ran out of great dining options. Each meal was delicious, and the variety of cuisines kept us excited to try something new every day.
One of the biggest highlights was the beautiful weather and clear, pristine ocean. Costco had issued a sargassum advisory, but we were lucky enough to have none during our stay, allowing us to fully enjoy the beach and crystal-clear waters.
We couldn’t be happier with this package and the experience it provided. Booking through Costco was a breeze, and Grand Fiesta Americana exceeded all our expectations. Highly recommend!
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Date of stay: September 2024
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Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’ve been to this hotel twice now with a large group of family. It’s an excellent place for families and one of the best in Cancun. We went there with our 3 and 4 yr old boys.
We’ve also stayed at the Dreams Playa Mujeres, and prefer this hotel. We paid for the Infinity Club and felt it was worth it. The extras included are fun such as the French restaurant, spa experience, jet ski, and private lounge chair area that’s family friendly. Plus just being able to book any group size and any time at all the restaurants is a huge plus. At Dreams, this was a huge hassle with no reservations and standing in line or waiting.
I’ll mention some of the other things that we liked better than Dreams and also just generally why we liked them. The beach and pool are close to each other, so it’s easy to go between them versus an expedition at Dreams.
The food is flat out better here. The room service menu has excellent options versus a very limited “bar food” list at Dreams. The restaurants for the buffet and dinner were all very good.
The gym is new and world class for a hotel, and I sell the stuff so I know.
The spa is very nice with a full suite of sauna, cold plunge(mild), steam, etc…
The hours of the restaurants are convenient with 12pm lunch and 6pm dinner versus 1230 and 630 at dreams which was just slightly annoying with young children who nap at 1 and sleep at 7. That led to a lot of room service lunches and, as mentioned, their room service menu sucked.
Ice cream and baked goods coffee shop had excellent options. Dreams had inedible ice cream, not even sure what it was made of.
The staff were very friendly and professional at both locations.
Shuttle service included is a nice luxury vehicle.
The beach is more protected and has no seaweed plus it’s actually swimable versus a decent amount of seaweed and not swimmable.
Overall just lots to like here. If they could improve anything, it would be opening the gym earlier (7am is late for those with kids who want to eat at 730). Other than that this place is pretty ideal for a family vacation.
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Date of stay: November 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gestor de Experiencia, Guest Services / Front Office at Grand Fiesta Americana Coral Beach
Responded 19 Nov 2024
Thank you for your thoughtful feedback! We are thrilled to hear that your experience was so enjoyable and memorable. We look forward to the opportunity to welcome you back to Grand Fiesta Americana Coral Beach Cancún for more exceptional moments. See you soon!
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Our stay at Grand Fiesta Americana Coral Beach Cancun was wonderful! The hotel and rooms were spotless, and the spacious rooms with ocean views from high floors were breathtaking. We had to cancel one room even after checking in, and the hotel graciously refunded the full amount, which we greatly appreciated.
However, the buffet restaurant experience was a bit disappointing. They enforced a strict dress code—refusing entry because of wet spots on our shirts, even though other visibly wet guests were allowed in. One of our men in the group members was also denied breakfast entry for wearing a sleeveless shirt.
That said, the reservation-only restaurants were good, though not exceptional. The standout was the Japanese hibachi restaurant, Torii. Chef Vitalino made the experience unforgettable with his high energy and entertaining show, and the food was delicious. Overall, a great stay with some hiccups, but the service, cleanliness, and views made up for it!
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edgar Novelo, Atención al huésped/Recepción at Grand Fiesta Americana Coral Beach
Responded 19 Feb 2025
Thank you for taking the time to share your experience with us. We are truly sorry to hear that certain aspects of your stay did not meet your expectations. Please rest assured that all feedback is important to us, and we are considering your observations to continue improving and providing an excellent level of service. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back in the future to provide the experience you deserve.
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There are more places to choose from in the Cancun area.
PRICE RANGE
$977 - $1,437 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana grand coral beach cancun hotel cancun, fiesta americana grand coral beach cancun resort and spa, grand coral beach cancun, fiesta american cancun, fiesta americana cancun mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
602
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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