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Avenida 16 de Septiembre No. 22 Centro Histórico, San Cristobal de las Casas 29240 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (105)
Room & Suite (28)
Dining (9)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sereno Art Hotel
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 120 hotels in San Cristobal de las Casas
Location
Cleanliness
Service
Value

Welcome to Sereno Art Hotel, your San Cristobal de las Casas “home away from home.” Sereno Art Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

For those interested in checking out popular landmarks while visiting San Cristobal de las Casas, Sereno Art Hotel is located a short distance from Iglesia de San Nicolas (0.2 mi) and Mirador de la Escuela SolMaya (0.3 mi).

In addition, while staying at Sereno Art Hotel guests have access to 24 hour front desk, room service, and baggage storage, and you can stay connected with free wifi. You can also enjoy a fitness center and an on-site restaurant while staying at Sereno Art Hotel. Need a place to park? Free parking is available at Sereno Art Hotel.

While you’re here, be sure to check out some of the Mexican restaurants, including La Lupe, Cocoliche San Cristobal, and Restaurante El Secreto, all of which are a short distance from Sereno Art Hotel.

Should time allow, El Arcotete, Na Bolom Cultural Centre, and Catedral de San Cristobal de Las Casas are some popular attractions that are within walking distance.

Sereno Art Hotel puts the best of San Cristobal de las Casas at your fingertips, making your stay both relaxing and enjoyable.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Spa
Baggage storage
Wifi
Sauna
Restaurant
Shuttle bus service
Concierge
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Laundry service
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Room features
Housekeeping
Room service
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Spanish, Italian
105Reviews0Q+A2Room tips
Traveller rating
  • 82
  • 12
  • 6
  • 3
  • 2
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Popular mentions
NatCoOr wrote a review Feb 2020
Mexico City, Mexico91 contributions30 helpful votes
We stayed for 2 nights at this Mexican art hotel the service is beyond expectations they even gave us a breakfast lunch box one day for our tour! The room is very spacious and clean, they transmitted the Super Bowl which was a nice detail and the room TV even has Netflix, the breakfast is delicious very well served Mexican dishes and Miguel the server was very kind. The location is great walking distance from andador turístico and sightseeing monuments we definitely recommend this hotel and hope to be back soon Muchas gracias!
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from serenoarthotel, Director de Relaciones con Clientes at Sereno Art Hotel
Responded 6 Feb 2020
Hello dear guest We feel very good because you have chosen us as your lodging option and that you were satisfied with our services, every contribution you give us is important to improve in all aspects. We are glad that your vacation was unforgettable and that you had a great experience in Sereno Art Hotel. Please come back soon Best regards
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transsolar wrote a review Jan 2019
36 contributions24 helpful votes
We really enjoyed our stay in this well located hotel. It was one of the lowest prices we paid for accommodation in our 4 week trip but so far the best room. The only thing we were missing were breakfast in the hotel and a few other details, but it wasn’t enough to take a full point off.
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Date of stay: January 2019
1 Helpful vote
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Response from serenoarthotel, Director de Recepción at Sereno Art Hotel
Responded 10 Jan 2019
Hello dear guest We feel very good because you have chosen us as your lodging option and that you were satisfied with our services, every contribution you give us is important to improve in all aspects. I just want to tell you that we have breakfast service but it is something that we may need to promote. Thank you for your comments Best regards
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Leoncal wrote a review Dec 2018
Lake Como, Italy7 contributions1 helpful vote
We spent only one night at this location. We had a big family room. the beds are fantastic. He hotel is 2 blocks away from the main square. This hotel is part of the Casa del Alma Hotel organization. I recommend the restaurant at the Casa del Alma hotel, which is next door. The food is extraordinary and the service is outstanding I would stay at one of the properties on my next visit to this beautiful town
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Date of stay: December 2018
Rooms
Service
Sleep Quality
Trip type: Travelled with family
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Response from serenoarthotel, Director de Recepción at Sereno Art Hotel
Responded 31 Dec 2018
Hola estimado huésped Primero que nada, aprovecho el espacio para desearle un año nuevo lleno de felicidad y prosperidad, gracias por hospedarse con nosotros en esta ocasión, es grato saber que su estancia fue agradable y confortable para usted y su familia, es lo que pretendemos en nuestras unidades porque todos nuestros clientes son parte importante de nuestros procesos. Lo invitamos a visitarnos en otra ocasión para que complete su experiencia en Sereno Art Hotel, con la misma calidad de siempre. Un saludo caluroso de parte de todo el equipo
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heymungbean wrote a review Nov 2018
London, United Kingdom8 contributions
Sorry to say that we were disturbed by noise in this otherwise lovely hotel. The courtyard that all the rooms surround is sometimes used as an events space and music is pumped across it all day and into the evening. We would head out to the bars in town if we wanted music and were a bit frustrated to be kept awake when we were tired and wanted to chill. No other complaints about the place which is pretty to look at, well-located and comfortable. If they didn’t have a hotel / hostel identity crisis it would be a great place to stay.
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Date of stay: November 2018Trip type: Travelled as a couple
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Response from serenoarthotel, Director de Recepción at Sereno Art Hotel
Responded 28 Nov 2018
Good day dear guest We are very sorry for the inconvenience of the noise, we are aware that in a hotel it is going to rest, for that reason we try not to do our events late at night, Sereno is also a cultural space and part of the experience that we offer, it is just , give entertainment to our guests. We thank you for your comments on location and comfort, hopefully you can visit us another time to give us a better evaluation and realize that it is a perfect place to rest. Of course we will take into account your contribution to satisfy the needs of all types of travelers. Thank you
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sophiej691 wrote a review Dec 2017
London, United Kingdom14 contributions5 helpful votes
At first glance this seemed like a nice hotel. But two things really let it down. Firstly the bathroom in our room had a huge window with no curtain so you could see everything including the toilet from within the bedroom. Secondly and worst of all the hotel played LOUD music late into the evening. So loud our room was vibrating. It was like being in a nightclub.
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Date of stay: December 2017Trip type: Travelled as a couple
Room Tip: All rooms surround a courtyard where they play music.
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Response from serenoarthotel, Director de Recepción at Sereno Art Hotel
Responded 31 Dec 2017
Hello Sophie We want to offer you an apology for keeping the music late, but as you could see, we had a series of theatrical presentations that you had been informed of at check in, certainly not every day, this event was a special occasion. We invite you to join us next time and to visit us again so you can check that the hotel is really comfortable to rest. On the other hand, the hotel bathrooms are designed that way on purpose, for a different, daring, adventurous experience. We regret that they were not to your liking. We reiterate the apology and we send you a greeting, I hope you can visit us again and give us a lower score
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PRICE RANGE
US$34 - US$75 (Based on Average Rates for a Standard Room)
LOCATION
MexicoSouthern MexicoChiapasSan Cristobal de las Casas
NUMBER OF ROOMS
7
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Frequently Asked Questions about Sereno Art Hotel
Which popular attractions are close to Sereno Art Hotel?
Nearby attractions include Centro de Textiles del Mundo Maya (0.4 km), Templo de Santo Domingo (0.3 km), and Catedral de San Cristóbal Mártir (0.2 km).
What are some of the property amenities at Sereno Art Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Sereno Art Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sereno Art Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sereno Art Hotel?
Conveniently located restaurants include Trattoria Catanzaro, Trattoria Italiana, and Sweetbeat Coffee & Bakehouse.
Are there opportunities to exercise at Sereno Art Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Sereno Art Hotel have an airport shuttle?
Yes, Sereno Art Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sereno Art Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of San Cristobal de las Casas.
Which languages are spoken by the staff at Sereno Art Hotel?
The staff speaks multiple languages, including English, Spanish, and Italian.
Is Sereno Art Hotel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.