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Calle Real de Guadalupe 30 Centro, San Cristobal de las Casas 29200 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (172)
Room & Suite (50)
Dining (27)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Casa Lum
Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 120 hotels in San Cristobal de las Casas
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Casa Lum, is a Boutique Hotel located in the colonial city of San Cristóbal de las Casas. From the moment you arrive, you will know that you are in a space dedicated to the reinterpretation of the traditional elements in Chiapas to create atmospheres that promote well-being. Welcome to Casa Lum, the first hotel Earth Check Silver Certified in San Cristóbal. Casa Lum has 8 eco-chic Rooms, Restaurant Casa Lum, Organic Kitchen Garden and Terrace with a panoramic view of the ancient capital of Chiapas, thus completing a relaxed environment that captures the mystical air that is breathed in the city. Restaurant Casa Lum offers a contemporary cuisine with regional influence. Start your day with a delicious à la carte artisan breakfast made with fresh, local ingredients. Relax with a cup of coffee, prepared by our Barista, while you delight yourself with the movement of the Andador de Guadalupe. Or enjoy a pleasant culinary experience at lunch or dinner in the company of refreshing beverages, original cocktails, wines and beers. A 19th-century building, gives life to the contemporary style and Mexican colonial architecture of Casa Lum. This symbiosis is evident when you enter, when the artisan floors, adobe walls and roofs made of wood welcome you to one of the courtyards -a characteristic feature of the traditional houses of San Cristóbal-. Each of our rooms was created and customize with care to give life to the hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Massage
Rooftop terrace
Baggage storage
Secured parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Outdoor dining area
Wine / champagne
Highchairs available
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Umbrella
24-hour front desk
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Housekeeping
Room service
Safe
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Languages Spoken
English, Spanish
237Reviews2Q+A10Room tips
Traveller rating
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Popular mentions
Segaman wrote a review Feb 2021
Cabo San Lucas, Mexico3 contributions
The service on this place is AMAZING!! even before I arrived the manager Juan Ramón help me with my reservation, lot of information on the area, conecting a tour operator to arrange transportation from airport to the hotel and to the other activities we want it to do. But once we arrived it got even better. He was on top of all of our needs and helping even with the things we needed at our next step of the trip in Palenque. Every single person in this place is amazing, kind and ready to help you with anything you need. Cristobal and Janet at the receptions every day gave us recomendations on things to do and local tips of the area, señor Gabriel the bell boy and Señora Carmen the maid always ready to help. The guys at the restaurant are amazing as well special mention to Luis that helped me get the purest seremonial Posh streight from the destilery at his home town in Chamula. And here is the reason that make this people so humble and amazing people when I tip them good for their extra help outside their normal job I had to force them to take them because they said it was too much. NO MATTER WHAT ALWAYS TIP specially when people go out of their way to help you. But wait there's more, the food it's very good and not expensive at all, american breakfast was included but we keep trying different things out of their tastefull menu, there was one night we just want it a simple sandwich (not on the manu) and they fixed us a couple of nice homemade like sandwiches just what we wanted. And the hotel itself OMG it's beautiful, eco-friendly, sustainable, THE BEDS, Locations, top quality, absolutely amazing.
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Date of stay: February 2021Trip type: Travelled with family
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Response from Casa Lum, General Manager at Casa Lum
Responded 11 Feb 2021
Dear K1049OQchriss, Thank you for taking the time to write your sweet and great review of Casa Lum. We are so happy to read that our warm hospitality, the services and help from our staff, the restaurant menu, and all the little but meaningful things were of your liking and allowed you to enjoy your stay with us and in San Cristóbal de las Casas. We are so grateful for your words, and in the name of all our staff Thank you With pleasure, we would welcome you again in your next visit to this Pueblo Mágico -Magical Town-. Best regards from Chiapas.
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FarAway291989 wrote a review Nov 2020
7 contributions
From the moment we arrived, the attention from the staff was unparalleled. The location is perfect, right in the center in the walking zone. Beautiful rooms that were showed to us by Juan the manager- he was the kindest person was so helpful and attended to our every need. The food: BEST breakfast and the BEST hot chocolate I have had in Mexico. Worked out of the hotel restaurant and also was so pleased with the lunch, had the shrimp tacos and they were absolutely delicious. You have not come to San Cristobal if you haven’t experienced Casa Lum. 10 ⭐️ stars. LOVE THIS PLACE. Met the most amazing people here as well.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Casa Lum, Director General at Casa Lum
Responded 9 Nov 2020
Dear FarAway291989, Thank you for taking the time to write your sweet review of Casa Lum. We are so happy to read that our warm hospitality (from our Staff and Juan Ramón our Manager), facilities, the food from the restaurant, and location were of your liking and allowed you to enjoy an unforgettable stay in San Cristóbal de las Casas. We are really glad that you had a wonderful stay. With pleasure, we would welcome you again on your next visit to this Pueblo Mágico -Magical Town-. Best regards from Chiapas.
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Brenda L wrote a review Oct 2020
Houston, Texas10 contributions8 helpful votes
This place is amazing... from the beginning the service is superb! The hotel is located in the best part of town where you can walk to every attraction, shop and eat at the best places. The restaurant at the hotel is great; the food is excellent. The whole time you feel like you are at home.. we would def come back!
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Date of stay: October 2020Trip type: Travelled with family
2 Helpful votes
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Response from Casa Lum, Director General at Casa Lum
Responded 7 Oct 2020
Dear brendaiE05WD Thank you for taking the time to write your sweet review of Casa Lum. We are so happy to read that our hotel and restaurant, Food, warm hospitality, location, and facilities were of your liking. With pleasure, we would welcome you again on your next visit to this Pueblo Mágico -Magical Town-. Best regards from Chiapas.
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Koen B wrote a review Jun 2020
Rosmalen, The Netherlands302 contributions168 helpful votes
Small but beautifully decorated hotel in the middle of town. The rooms are modern and comfortable, the staff is very friendly and helpful. The food is really delicious and part of it grows in their own garden.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
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Response from CasaLum, Gerente at Casa Lum
Responded 16 Jun 2020
Dear beekmasnskoen Thank you for taking the time to write your sweet review of Casa Lum. We are so happy to read that our Hotel and restaurant with our Sustainable background, Food, warm hospitality and facilities were of your liking . With pleasure we would welcome you again in your next visit to this Pueblo Mágico -Magical Town-. Best regards from Chiapas.
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GregDavies75 wrote a review Mar 2020
Mexico City, Mexico70 contributions41 helpful votes
The restaurant is lovely and its great that its ecologically responsible, sourcing ingredients locally, looking to recycle and reduce its carbon footprint. Really good service and a wonderful menu with some nice vegetarian options. The picture is the roasted carrot starter which was absolutely delicious! Recommended!!
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from CasaLum, Gerente at Casa Lum
Responded 17 Mar 2020
Dear GregDavies75, Thank you for taking the time to write your sweet review of Casa Lum. We are so happy to read that our Sustainable background, Food, warm hospitality and facilities were of your liking and allowed you to enjoy an unforgettable stay in San Cristóbal de las Casas. With pleasure we would welcome you again in your next visit to this Pueblo Mágico -Magical Town-. Best regards from Chiapas.
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PRICE RANGE
US$100 - US$157 (Based on Average Rates for a Standard Room)
LOCATION
MexicoSouthern MexicoChiapasSan Cristobal de las Casas
NUMBER OF ROOMS
8
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Frequently Asked Questions about Casa Lum
Which popular attractions are close to Casa Lum?
Nearby attractions include Steps in San Cristobal (0.3 km), Catedral de San Cristóbal Mártir (0.2 km), and Centro Historico (0.3 km).
What are some of the property amenities at Casa Lum?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Casa Lum?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Casa Lum?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casa Lum?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Casa Lum?
Conveniently located restaurants include Trattoria Catanzaro, Trattoria Italiana, and Sweetbeat Coffee & Bakehouse.
Is Casa Lum located near the city centre?
Yes, it is 1.0 km away from the centre of San Cristobal de las Casas.
Which languages are spoken by the staff at Casa Lum?
The staff speaks multiple languages, including English and Spanish.
Is Casa Lum accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.