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Avenida Vicente Guerrero 33 Barrio del Cerrillo, San Cristobal de las Casas 29220 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 17/05/21
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Free cancellation until 16/05/21
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Free cancellation until 17/05/21
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (110)
Room & Suite (21)
Videos (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 18/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Na Bolom
Updated 18/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#32 of 120 hotels in San Cristobal de las Casas
Lugar muy especial, que combina la arquitectura y la historia. Habitaciones de gran comodidad y un espacio cultural. Conformado con un hermoso museo y jardín botánico la casa del arqueólogo Frans Blom y la conservacionista Gertrude Duby te atraparan con su belleza.
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Room & Suite (21)21
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Walking tours
Kids stay free
Taxi service
Meeting rooms
Secured parking
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
24-hour security
Baggage storage
Chapel / shrine
Gift shop
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Laundry service
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Room features
Separate dining area
Bottled water
Private bathrooms
Hair dryer
Room types
Landmark view
Non-smoking rooms
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Good to know
Historic Hotel
Languages Spoken
English, Spanish
136Reviews5Q+A18Room tips
Traveller rating
  • 66
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  • 4
Time of year
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Popular mentions
Hectorshouse09 wrote a review Mar 2021
Nottingham, United Kingdom80 contributions55 helpful votes
This place is amazing - behind the old gates are two large sunny courtyards to relax in, a beautiful garden behind, great breakfast and evening meals. The first courtyard has museum rooms and the second is for the hotel. This house belonged to an anthropologist/ archeolagist and the rooms now display many of the historic finds and photographs - really interesting. The bedrooms are decorated with local handicrafts, large and airy with an oldfashioned, with a fireplace to take of the late evening chill. We stayed two nights and the second night left early on a trip for Palenque (3am). The gentleman from reception kindly waited in the gateway entrance with us, until the taxi came.
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Date of stay: April 2020
happyhoboes wrote a review Feb 2020
Ottawa, Canada23 contributions10 helpful votes
Hotel's Favourite
My husband and I stayed 3 weeks at NaBolom at the start of our 3 month stay in Mexico and what a welcoming start to our trip. We appreciate bright rooms with much natural light and our room, Jatate, on the second floor and the next door room, La Cueva, have that with calming views to the lush gardens surrounding these rooms. Our room was large, comfortable, and tastefully decorated, reminding us that we were staying in a place which had been created with passion and is full of history. Bedside tables with lamps and a desk and chair made a lengthy stay very comfortable. As it was January we appreciated that Manuel set a fire in our fireplace every day. The entire staff, many of whom have been at NaBolom for a decade or more, made every effort to make our stay comfortable and relaxed. Santiago, the manager, made Herculean efforts to solve some wifi problems; Lulu at front desk answered our many questions and was generally very helpful; Fidelia, the housekeeper, kept our room immaculate and beautified with bouquets of flowers; Mario and Alex, the waiters, were attentive and friendly as they served up delicious Mexican breakfasts we were able to choose from a large menu; and we highly recommend that you take the tour of the house museum with Pepe who has a wealth of stories about the place and the Bloms who created this space. NaBolom is a bit of a walk to the centre but on occasion we took a taxi to the centre - a deal at 70 pesos.
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Date of stay: January 2020
Response from GrandTour823246, Gerente at Hotel Na Bolom
Responded 6 Mar 2020
Thanks for your stay, we hope to see you again here. All staff send many regards. Santiago López.
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Glenn R G wrote a review Jan 2021
Mexico City, Mexico290 contributions87 helpful votes
Have been going back since the 1970s. Certainly NOT your normal hotel, but an experience like few you will find. About a 10-15 minute walk from town square ("parque") and Santo Domingo church. Restful, away from the bustle. Rooms have indumentary from local towns, fireplace (wintertime can be chilly), bath. Two rooms with hydromassage/jacuzzi. If you can disconnect from a TV and phone in the room, this is for you. Tasty breakfast included, some options for late dining. Handicrafts available from indigenous (Tzotzil and Lacandon) vendors in the sunny patio. Across the street is a Mayan hut offering massages ($20-30 US), food and coffee (the best Irish coffee for the price), and a small handicraft store with Lacandon and Tzotzil arts and crafts, and showing a video (fee) on the history of Franz and Trudy Blom from the 50s to honors by Carl XVI Gustaf of Sweden. A pivotal place for Chicago and Harvard anthropologists from the 50s-80s, with the best library on the area in the South of Mexico. Two small museums (Lacandon civilization, Moxviquil archaeology). Nice gardens to sit and read in, plus a tree nursery which teaches children to plant trees. Reasonable price for a bit of Highland history at the House of the Jaguar.
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Date of stay: January 2021
Sleep Quality
Ben Kill wrote a review Jun 2020
Berlin, Germany3 contributions4 helpful votes
While staying in a nice hostel in SC we wanted to spend a weekend in a nicer hotel for our anniversary. We had previously visited the museum, and were impressed with the history and foundation. We enquired on Thursday, and were shown a nice upstairs suite with a large whirlpool bath, fireplace, and garden views. Perfect, we thought, a huge hot bath and a nice space. Upon checking in the following day the first thing we tried to do wash wash our hands in the bathroom sink - this resulted in jets of water covering the floor and us, as one of the taps had been removed! Ok we'll use the shower head instead. After deciding to have a shower as well, and waiting a few minutes, it became painfully obvious, that hot water was not forthcoming. After asking at reception, I was informed that they could fix it, but not until the following day and they offered us another inferior room which we declined, as we were only there for the suite with the whirlpool bath. As we had paid for the suite, and on the promise that it would be fixed the next day, we packed our bags and left. The next day we arrived and checked in, to find that the sink had not been fixed. We decided that we would just deal with the broken sink by plugging a wine cork into the open pipe. Upon running the bath, the water ran out completely. We were again offered another room, which again we declined. We asked when they would fix the water and we were told that it would be fixed immediately. It was not. We ended up staying that night and the following night with no running water, and showering in another room in another part of the hotel. We asked for a complimentary night as they promised that the water flow and temperature would be fixed on the Sunday, which they agreed to. Again there was no hot water until Monday morning when we had to check out. Our main issue was that they continually promised a resolution, which did not happen, nobody was in a position to take responsibility and fix the problems we encountered. While the staff were friendly, there seemed to be nobody who could actually deal with the water problems. If you want to stay here, check the facilities first as the staff didn't seem to understand that we selected the room for its nice bathroom, which we were unable to use.
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Date of stay: June 2020Trip type: Travelled as a couple
2 Helpful votes
56MandM wrote a review Mar 2020
Edmonton, Canada62 contributions28 helpful votes
We spent 4 nights at Na Bolom and loved it. This is a unique property, part hotel, part restaurant, part museum and part gallery. The history makes it extra special and inspiring. The grounds are stunning with several courtyards- all surrounded by wonderful art, amazing photographs and history. In addition, staying here supports important ongoing community work. The breakfasts were delicious. Service wonderful, attentive and caring. This is not the place for you if you prefer a cookie cutter, no surprise, standard hotel room. If you appreciate art, culture, history and want to stay in a truly unique property this is for you. Most staff speak little if any English. That was not a problem for us and won't be for you either if you go with the flow.
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Date of stay: March 2020
Sleep Quality
Room Tip: We had the Magdalena room which faced a smaller courtyard. It was very quiet.
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1 Helpful vote
US$34 - US$61 (Based on Average Rates for a Standard Room)
casa na bolom hotel san cristobal de las casas
MexicoSouthern MexicoChiapasSan Cristobal de las Casas
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Frequently Asked Questions about Hotel Na Bolom
Which popular attractions are close to Hotel Na Bolom?
Nearby attractions include Asociación Cultural Na Bolom (0.00 km), Maya Kotan (0.5 km), and Gallery Studio Cerrillo (0.4 km).
What are some of the property amenities at Hotel Na Bolom?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Hotel Na Bolom?
Top room amenities include a fireplace, a view of a nearby landmark, and a separate dining room.
What food & drink options are available at Hotel Na Bolom?
Guests can enjoy an on-site restaurant and a free welcome drink during their stay.
Is parking available at Hotel Na Bolom?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Na Bolom?
Conveniently located restaurants include Tok Tok Wok, Leo's Delicias Naturales, and El Cipres Restaurante.
Which languages are spoken by the staff at Hotel Na Bolom?
The staff speaks multiple languages, including English and Spanish.