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Calle 28 de Agosto 1 Centro, San Cristobal de las Casas 29200 Mexico
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#18 of 123 hotels in San Cristobal de las Casas
The Hotel Casa Mexicana is located in the beautiful mountainous and colonial city of San Cristóbal. It is centrally located within walking distance of many historical sites. We offer you all the amenities, comforts and personal services of a fine hotel, relax in the interior sky-lit garden, enjoying the original mexican art treasures assambled here. The guest rooms all open into the gardens or private courtyards. We built the Hotel Casa Mexicana with the idea of offering our guests a little bit more than just a hotel, our goal was to create a space filled with art, folk - art and the presence of nature, which would be very Mexican. We invited our artist friends, who had been to San Cristobal beforehand, to create artistic pieces which speak about it. And we searched in all Mexico for the very special and beautiful pieces of folk - art which we display here, too. We are very satisfied with what we have realized so far and everyday we put out all our energy to still become better and have you feel relaxed here and enjoying the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
24-hour front desk
Breakfast buffet
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Room types
Non-smoking rooms
Good to know
Historic Hotel
Languages Spoken
English, French, Russian, Spanish and 3 more
379Reviews3Q+A22Room tips
Traveller rating
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Popular mentions
301lisa33 wrote a review Jul 2020
Coventry, United Kingdom1406 contributions311 helpful votes
Lovely classical hotel with rooms arranged around enclosed vegetated courtyards. In addition there is a fabulous smallish tropical garden at its center. The place is stuffed with interesting art pieces: pictures, pottery, sculpture and so forth. Friendly effective staff. Pleasant spacious rooms with comfortable beds with plenty of bedding for colder nights. Well located for the old town
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Date of stay: November 2019
Sleep Quality
1 Helpful vote
Ali921 wrote a review Feb 2020
Edinburgh, United Kingdom989 contributions448 helpful votes
Beautiful looking hotel only steps away from the main plaza, has a central courtyard covered in greenery. The room was large with two double beds, very clean but no aircon. Great shower. Provided filtered water. Breakfast for our room rate was not a buffet but fruit and toast with one choice of one cooked dish, which was okay. We found all the staff friendly but then again we always greet them in our badly spoken Spanish.
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Date of stay: January 2020
1 Helpful vote
Mtnwalk wrote a review Nov 2019
Albuquerque23 contributions29 helpful votes
We arrived at 12:30 AM and they would not give us the booked king bed. The young male reception clerk was not apologetic and rude. The old section of the hotel has a single power outlet in the bedroom and bathroom. Wifi is slow and often not available. The newer rooms across the street are nicer but there are barking dogs right next to the courtyard, all day all night. We went to Palanque so checked out but returned the following afternoon Same clerk and he said no king bed. Again he was rude and did not even try to accommodate. My wife asked again and he gave us a room on the street (loud) and near the dogs. There was a person standing there (manager?) and they did not help. It seemed that this is what they are trained to do By the way The stay in Palenque was outstanding. The good parts were breakfast, Most of the staff were good at their jobs and friendly. The sheets and beds are nice. With training this can be an excellent hotel. They could provide outlet multipliers. internet speeds in Mexico vary but Palanque had no issues and neither did airports or local restaurants. The hotel has limited control over guests but this hotel seems to cater to tour operators. Often guests leave early or arrive late. Guests were loud enough talking loudly or even rolling their bags to wake you up every day.. There is no soundproofing in the rooms. You could hear guests walking above you.
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Date of stay: November 2019
1 Helpful vote
princesspentium wrote a review Nov 2019
Nether Stowey, United Kingdom1001 contributions215 helpful votes
We spent 2 nights here as part of our tour of Mexico, from Mexico City to Cancun. This was one of our favourite hotels. Comfortable beds, good bed linen, hit water, good buffet breakfast. Coffee was foul but I never found good coffee in any hotel in Mexico! Staff were helpful & friendly. Be warned laundry is expensive priced per item. Cheaper to take out somewhere they charge by the kilo but we didn't have time! Ate in the restaurant the first night. Small menu, with average food. My pork was very salty but the wine was good. Lovely areas to relax in with plants & a feeling of cool tranquility. Had no issues with noise at all.
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Date of stay: November 2019Trip type: Travelled as a couple
2 Helpful votes
Mauri Arlegui wrote a review Jul 2019
Sydney, Australia168 contributions102 helpful votes
Location is fantastic. Just a few steps down the road and your on the main pedestrian street where restaurants, cafes, bars and shops are. The hotel itself is comfortable with a filtered water dispenser in the lobby. It is breathtakingly decorated with a beautiful indoor garden. The restaurant on site is great too with wonderful staff. Rooms were comfortable and big in size. Concierge available to help with bags and they were super friendly. Reception staff were quite unfriendly actually never smiling or greeting you when you walked passed them to get to your room.. sometimes it is just the little things
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Date of stay: June 2019Trip type: Travelled solo
1 Helpful vote
US$30 - US$105 (Based on Average Rates for a Standard Room)
casa mexicana hotel
MexicoSouthern MexicoChiapasSan Cristobal de las Casas
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Frequently Asked Questions about Hotel Casa Mexicana
Which popular attractions are close to Hotel Casa Mexicana?
Nearby attractions include Steps in San Cristobal (0.4 km), Centro de Textiles del Mundo Maya (0.2 km), and Templo de Santo Domingo (0.2 km).
What are some of the property amenities at Hotel Casa Mexicana?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Casa Mexicana?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Casa Mexicana?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Casa Mexicana?
Conveniently located restaurants include Trattoria Catanzaro, Trattoria Italiana, and Taniperla.
Are any cleaning services offered at Hotel Casa Mexicana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Casa Mexicana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Casa Mexicana?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.
Is Hotel Casa Mexicana accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.