Hotel Pal
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Hotel Pal

Avenida Arcos de Belén No. 73, Mexico City 06070 Mexico
Hotel Pal Restaurant Entrance
Traveller (14)
Master Suite Room
Room & Suite (6)
Restaurante
Dining (3)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#247 of 418 hotels in Mexico City
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.5 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Budget
Classic
Languages Spoken
Spanish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Restaurant
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Non-smoking hotel
24-hour front desk
Parking
Wifi
Breakfast available
Breakfast in the room
Snack bar
Room features
Room service
Sofa
Telephone
Bottled water
Cable / satellite TV
Flatscreen TV
Bidet
Bath / shower
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms

Location

Avenida Arcos de Belén No. 73, Mexico City 06070 Mexico
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Juarez Intl Airport
Toluca Airport
Balderas
3 minMexico City Metro
43Reviews1Q+A1Room tip

Reviews
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Detailed Reviews
Don C wrote a review Mar 2010
Pátzcuaro, Michoacán189 contributions114 helpful votes
5.0 of 5 bubbles
We chose the Hotel Pal on the basis of its central location near Metro Station Balderas where Lineas 1 and 3 cross. The other attraction was price. When I saw the modest rates for rooms and suites on the Hotel Pal website,
I was nearly incredulous; rooms for one or two persons, with king bed, $350 pesos; rooms for two with jacuzzi, $450; and the master suites, $550?? It's true, as we found out. http://www.hotelpal.com.mx
I'm not sure how they can offer such tremendous value at modest prices, but I think one way is to eliminate costly frills, eg, there's no bellman staff. The lobby is attractive but minimally furnished with a few easy chairs and a sofa.

The hotel caters to business travelers, families and tour groups, but also the "drive-in trade", with a "love motel de paso" section accessed via a ramp into the garage. This had no feel of sleaze about it to us. Now, some persons might not like that the TV has 1 or 2 porn channels amidst the regular programming; but our solution was to not watch them.

Whle we were there, a large tour bus group of older Americans or Canadians arrived by for one night
The maintenance and hygiene are impeccable, and it's clean to the point of looking sterile. Our room was simply but pleasantly decorated.

I have to mention that the free wi-fi in the room and lobby worked well, and for those guests who didn't bring a laptop, there are two well mantained PC's with Internet connection in a glassed in area to one side of the lobby.

The huge bathroom of our Master Suite, on the 4th floor, was a highlight. The floors were faux marble, and in addition to the usual equipment, there was a bidet and a 2-person jacuzi tup. (Unfortunately, it took 25-30 minutes to fill adequately, which made me feel guilty for wasting water.)

The shower had fast arriving, forceful and plentiful hot water. We never had less than 4 or 5 big bath towels. The bath amenities were basic but adequate.

The main bedroom-sitting room was even larger and had a good, firm king bed, nightstands, a desk, a desk chair, a small round table and two wing chairs. The closet was open style, but had many hangers.

Illumination was adequate from recessed spot lamps. There were two large windows, which partially opened, and well shielded by heavy curtains. There was some noise at night (music) from the buildings behind the hotel (some of which are humble tenements) but the noise usually subsided in and hour or so. A friend stayed in a front, single room, and he had no trouble sleeping, he reported.

The TV remote control did not work, and was inconveniently bolted to the wall next to the bed.But since we don't watch much TV, it was not a big problem.

The reception staff was business like and correct. They work from behind a large, heavily glass window.

There is a restaurant and bar, but we didn't eat there, as we had other dining interests in the area.
The neighborhood seems safe enough, at least in daylight hours, and we walked everywhere to the north and east, reaching the Centro Histórico in 25 or 30 minutes. However, I didn't want to make the same walk after dark. The Avenida Arcos de Belén looked fine, as did Av. Balderas. Calle Luis Moya might be o.k., but I wanted to stay away from the areas near Mercado San Juan and east to Eje Central 3 (San Juan de Letrán) after dark. We took a cab back after dinner at Restaurante El Huequito in Centro, and it was only $160 MXP.

There is a cluster of ATMs at Banamex on the corner with Balderas; various economical restaurants plus one upmarket one; a good bakery, a farmacia and various small grocery stores within a 2-block walk.

The Ciudadela Artesanias Mercado is 2 blocks away. Mercado San Juan of specialty foods, about 8 blocks.

The Hotel Pal will house us again when we stay in Mexico City.
Read more
Date of stay: February 2010
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RobertSDF wrote a review Apr 2010
Cozumel, Mexico59,207 contributions139 helpful votes
4.0 of 5 bubbles
I find it hard to believe they can charge such a low price (I paid 350 pesos) for the level of quality they provide. The room was well furnished with a king bed. The bathroom was large, with plenty of large, plush towels, shampoos, soaps, lotion, etc. First hotel I have seen with a bidet at this price. Also 2 free bottles of water each day.
The service was excellent. When I first arrived, I complained to the front desk that I was having difficulty connecting to the WIFI. Within a few minutes, the manager was at my door with key in hand to move me to a room with a good connection. And he stayed to see that I could connect.
Only downside was the service in the restaurant -- slow with a "dont bother me" attitude. But plenty of good choices without using the on site restaurant.
Metro station within one block, is another plus.
Read more
Date of stay: April 2010
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CosperPhoto wrote a review Dec 2010
Orange, California47 contributions17 helpful votes
5.0 of 5 bubbles
My father had recommended this hotel for it's convenient location to the Metro Station Balderas, shopping and reasonable price.
The only downside is that the rooms on the upper floors vibrate slightly when the subway passes by.
The ladies at the front desk do not speak English, however there are a couple of gentlemen that work in the restuarant that do! Room service was wonderful!
Read more
Date of stay: November 2010
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrak wrote a review Dec 2007
Mexico City, Mexico12 contributions7 helpful votes
+1
5.0 of 5 bubbles
It is a very nice and modern hotel. The room was wide, modern, cozy and had an impressive bath. In general everything was very clean and tidy. It has several services as free wireless Internet in all the rooms and a very big underground parking. The service of the restaurant was a bit slow but the food was of very good quality and was exquisite. The personnel of the hotel was very friendly and helpful, making everything possible to make me feel like in home. The location of the hotel is ideal since, on one hand, it's close to all the part of the historical downtown, where there are heaps of places to visit, and on the other hand, it's near to the business zone of the city. I had a very good experience in this hotel and I really recommend it very much.
Read more
Date of stay: March 2007
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesCheck-in / front desk
5.0 of 5 bubblesService
4.0 of 5 bubblesBusiness service (e.g., internet access)
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
0__Sunset__girl__0 wrote a review Jul 2012
Heist-op-den-Berg, Belgium3 contributions3 helpful votes
4.0 of 5 bubbles
I asked my Mexican boyfriend to find me a cheap but clean hotel in Mexico City (since I couldn't stay at his parents' place) and I he did a good job :-) You can walk to the historical center in about 15 minutes or grab a taxi towards the Chapultepec parc with all the museums. The rooms were cleaned on a daily basis, had clean towels everyday, wifi service and a tv. If you're on the street side, it's always quite noisy, but it's Mexico City... it's always noisy :-) People at the reception were helpful but I doubt they spoke English (I haven't tried and just spoke Spanish). Overall... good location, and great value for your money!
Read more
Date of stay: April 2012
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CubanCheGuevara wrote a review May 2014
USA7 contributions2 helpful votes
1.0 of 5 bubbles
Like most hotels in Mexico City, Hotel Pal suffers from a staff little interested in universal standards of courtesy, politeness or taking responsibility when things go wrong. Their 2 A.M. in the morning hammering might bother you but it does not seem to bother them in the least. When you finally go downstairs to complain (they do not answer phones) be prepared for colossal indifference. This was not the first time Hotel Pal did this kind of thing to me (us)...but it will be the last.
Read more
Date of stay: May 2014
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Longford wrote a review May 2023
Tampa, Florida2,354 contributions5 helpful votes
1.0 of 5 bubbles
Checked-in, didn't like the room or any of the others shown to me, asked for a refund, got the refund and walked out and went to a different hotel. This hotel has the vibe of a halfway house / transirnt hotel and a rent-by-thr-hour place. Maybe I'm wrong - but I was uncomfortable there. Thank you to the friendly, helpful and understanding front desk clerk and an assistant.
Read more
Date of stay: May 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: The hotel photos don't in my opinion accurately convey what you will find when you arrive.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angelica B wrote a review Apr 2016
San Jose, California2 contributions
4.0 of 5 bubbles
I came to this hotel at my mom's insistence and while I was a little cautious because it didn't have a lot of reviews, I left gladly surprised. It's basically a motel and you pay every night (25dls or less when I was there). The rooms are quite big for a hotel in the downtown area and are pretty cold so make sure to get extra blankets from the housekeepers. The nice ladies also leave free water bottles in the rooms, a nice detail when you come back from walking all over the city.

Highlights: Big rooms, affordable and house keepers /maintenance crew are really nice. Great location near several train stations.

Cons: They have a restaurant on site that's underwhelming at best. Everyday they'll have a 4 course meal deal for less than 10 dlls per person but it's often a miss. Honestly being so close to other great restaurants, the only reason you'd like to eat at their restaurant is because you're too lazy to go somewhere else. If you do, get the special of the day, otherwise you're bound to be disappointed.
Read more
Date of stay: February 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabre44 wrote a review Mar 2012
England106 contributions71 helpful votes
2.0 of 5 bubbles
Stayed one night en route to Mexico City airport. The room was very uncomfortable. The bed was hard and had a stiff plastic covering over the mattress. As the room was already stuffy from limited air it made the bed uncomfortably hot and humid.

There was very little light in the room. It would not be feasible to read except with a lighted electronic device such as an IPhone.

The staff were very helpful and pleasant and you could walk to many sights. There is also a Metro station very close.

We had an evening meal in the restaurant as we were tired and didn't want to go too far afield. That was a mistake. Both of us felt our meals were tasteless and poor in quality.
Read more
Date of stay: March 2012
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NorthStar01689253624 asked a question Dec 2019
Acepta pago con tarjeta?
Answer from Victor Manuel A
Mexico City, Mexico1 contribution1 helpful vote
Si pero no recomiendo este hotel
Longford wrote a tip May 2023
Tampa, Florida2,354 contributions5 helpful votes
1.0 of 5 bubbles
"The hotel photos don't in my opinion accurately convey what you will find when you arrive."
Read full review
Not the right property for you?
There are more places to choose from in the Mexico City area.
PRICE RANGE
$59 - $67 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCentro Poniente / Alameda / Cuauhtémoc District
NUMBER OF ROOMS
176
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL PAL - Reviews & Price Comparison (Mexico City) - Tripadvisor

Frequently Asked Questions about Hotel Pal
Which popular attractions are close to Hotel Pal?
Nearby attractions include Mercado de San Juan (0.4 km), Mercado De Artesanias La Ciudadela (0.3 km), and Centro de la Imagen (0.2 km).
What are some of the property amenities at Hotel Pal?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Hotel Pal?
Top room amenities include a flat screen TV, a bidet, and a sofa.
What food & drink options are available at Hotel Pal?
Guests can enjoy an on-site restaurant, breakfast, and a snack bar during their stay.
Is parking available at Hotel Pal?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Pal?
Conveniently located restaurants include Triana Café Gourmet, Las Tapas de San Juan, and Mercado San Juan.
Are there any historical sites close to Hotel Pal?
Many travellers enjoy visiting Basilica de Santa Maria de Guadalupe (7.2 km), Historic Center (Centro Historico) (1.0 km), and Catedral Metropolitana de la Ciudad de México (1.2 km).
Does Hotel Pal have any great views?
Yes, guests often enjoy the city view available here.
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