Hotel Metropol
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Hotel Metropol

habitacion con television por cable
Traveller (93)
Disfruta de nuestras hermosas habitaciones.
Room & Suite (62)
Dining (15)

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About

3.5
#147 of 417 hotels in Mexico City
4.3 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.9 of 5 bubbles
Value
In downtown Mexico City, one block from Alameda Central and Palacio de Bellas Artes, you’ll find Hotel Metropol here you can feel completely at home enjoying the contemporary installation an incomparable Service
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Evening entertainment
Business Centre with Internet Access
Conference facilities
Salon
24-hour security
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Picnic area
Shared lounge / TV area
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Desk
Housekeeping
Room service
Safe
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Family
Languages Spoken
English, Spanish

Location

Luis Moya 39, Mexico City 06050 Mexico
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Juarez Intl Airport
Toluca Airport
45.4 km
See all flights
Juárez
4 minMexico City Metro
493Reviews12Q+A20Room tips

Reviews
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Detailed Reviews
bookwifey wrote a review Feb 2022
Lucerne, Switzerland315 contributions46 helpful votes
3.0 of 5 bubbles
There is nothing special to say about this hotel. The location is good, it is reasonably quiet, although the walls and doors are not really insulated at all, so if the other guests are noisy, you will hear everything.
It is very clean, the breakfast was okay, staff too.
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scabs wrote a review Oct 2022
Bristol, United Kingdom7 contributions2 helpful votes
3.0 of 5 bubbles
Hotel Metropol is ideally situated for visiting the historic city centre and sights. Within walking distance.
Room equipped with basic amenities and comfort.
No air conditioning but fan made readily available.
Staff very helpful and accommodating.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dream25203 wrote a review Jan 2004
Belton, TX, USA1 contribution10 helpful votes
4.0 of 5 bubbles
We stayed at the Hotel Metropol in Mexico City. DF on the address is District Federal which you may see on many Mexico City addresses. The Hotel is verfy central and within walking distance of the main Zocoro (city center). The subway in Mexico City is only 20 cents ! which is 2 pesos, so don't be afraid to use it. Information in the subway has colorful maps. Wonderful Museums in the city especially at Chapultapec Park. Don't miss the Restaurant Havanna. Good food and great coffee.
The Hotel Metropol has a full buffet breakfast, which is about $6 but worth it. Safe in the room, but you have to pay a deposit at the desk to get the key lock, and the money is returned at checkout.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rolivasrealtor wrote a review Dec 2014
Phoenix, Arizona19 contributions36 helpful votes
4.0 of 5 bubbles
Our stay in this hotel was pleasant overall. The rooms were spacious and clean and the staff was professional and polite. It did, however, feel like a business hotel. The location was convenient and we walked to many of the downtown sights. I would have enjoyed the hotel more if the rooms had air conditioning and the staff were a little more welcoming. Without AC, we had to open the windows and it was noisy but it wasn't too much to handle. We found this to be a good hotel for overall value.

If you do choose this hotel, DO NOT overload the elevator. Like fools, we did and we were stuck for about an hour in the small, cramped space with what felt like a limited air supply. Without the luxury of a button to push to call 911 like in the states - we had to yell for help until someone heard us. When they did come to assist, it was a guy or two with what sounded like a wire hanger and a screwdriver trying to pry the doors open. Once they did, we found we were between two floors and had to jump through a small space to safety. Very scary stuff but we only had ourselves to blame.

Plaza Garibadi was a short cab ride and highly recommended for those interested in Mariachi music. Not a great selection of places to eat or drink in the immediate area but available within walking distance. There was also a small convenience store nearby and that was very convenient. We would return to this hotel.
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Date of stay: March 2014
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: No AC, so make sure your room has a free standing fan. Also, without AC, you'll want to open...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Extraordinary7254 wrote a review Jun 2003
Fort Atkinson, IA, USA1 contribution6 helpful votes
3.0 of 5 bubbles
A very good average hotel. Our group had a nice block of rooms. The restaurant service was excellent. I only wished the rooms would have been airconditioned.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alejandro M wrote a review May 2014
Fresnillo, Mexico59 contributions22 helpful votes
4.0 of 5 bubbles
We used this hotel cause we went to a concert in Mexico city. To be honest, i chose it because of its location, but never imagined the price/value relation it has.

Rooms are extremely clean and it has what it takes to a comfortable stay. Location was very convenient since it is very close to Palacio de Bellas Artes, the Alameda, Revolution monument abd some other great landmarks.

The only bad thing is that music from bars nearby was bit of noisy late night
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Date of stay: May 2014Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
June L wrote a review Jun 2012
Chicago, Illinois1 contribution4 helpful votes
2.0 of 5 bubbles
I normally don't write reviews, but seemed it's necessary to share this info with travelers.
I read the reviews below and decided to give it a shot as I've been trying out different hotels in the area. And it was a total failure.
First, there was a blackout in the area and I had no electricity, no internet, whatsoever.
But, this isn't necessarily their fault. Ok.
The way they managed the situation, however, is horrible. It shows their service level. Or non-existing service.
Way before there even was a blackout, or before I realized it, when I tried to check-in, they said they cannot find my reservation. They said they will only be able to check it the next day and I will need to make a $45US deposit until they confirm. Ok. I was trying to be nice and gave them the money. And then as soon as I got up to my room, the whole blackout started....
In the morning, after waiting forever for the light to come back on, I went down to check out. No, they still don't know who to check with to confirm my reservation with Hotels.com. After waiting 30 mins, strongly asked for my money, and got it back.
And don't even think about getting any compensation for the whole night of blackout. Zero. Not even a restaurant coupon or anything.
And what's even worse? This tourist who also came down for another complaint told me that him and his wife got bug bites all over their body. Some kind of bed bug or something. He showed me one bite, and it was gross. and they got no compensation for it either. No hospital fee. No nothing. Just couple hours for the late check out. I don't think I would even want to stay there for even a minute more.
Hope this helps you make better decision.
(Just in case you are wondering then where did I move to, I went back to Hotel Marlowe I stayed couple days earlier. It's not amazing as a hotel itself, but compared to Metropol, heaven. Still very convenient location, and the rooms are clean. Quite small, but clean. Great value for money.)
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Date of stay: June 2012
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lafenix2000 wrote a review Nov 2010
Vista, California29 contributions15 helpful votes
1.0 of 5 bubbles
The good reviews must be from employees. The employees are rude beyond belief, they ignore you, look at you like you are dirt. I speak fluent Sapnish and ti was a good thing. They speak no english but that is okay. It is Mexico. Our room was a triple. They advertise refrigerators, microwave, jacuzzi, etc., in all rooms. There is none of this. Our keyed door broke and we had to wait for the concierge to let us in our room when they felt like it. Said we could not change rooms. We changed hotels. I have been here in DF manyu times and this is the only hotel I found rude employees. They are not just rude they are freaks!!

Wireless internet gets turned off at 10 PM just because they want too. They turn it back on if you yell but only after 8 in the morning when the chief grosero goes home.

Kind of a bad neighborhood butt it is 2 blocks from Alameda. Go to Fontan, San Diego, or any other for a little less money.
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Date of stay: November 2010
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roam17422 wrote a review May 2006
Salem1 contribution4 helpful votes
5.0 of 5 bubbles
Stayed here for four days. It was very hot and they put a fan in our room without us asking. Gave us key cards willingly when we lost ours. Very friendly to us, great service.
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Date of stay: June 2005
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sarrenka wrote a review Feb 2019
Jabłonna67 contributions57 helpful votes
+1
2.0 of 5 bubbles
A 3 nights' stay left a trauma.
The room is stuffy - literally there's no air to breathe, and as a result we slept awful. Not to mention the CONSTANT NOISE coming from goodness knows where - maybe from outside the Window (a dark courtyard, no light, no air...).
The bathroom's a challenge too. There IS a hairdryer, but it burns your hair, so I don't recommend using one.
The food (breakfast) is medium quality, so I guess it's the only thing on the plus side.
One last thing.
The room service messed with my stuff and threw one of my things out and the hotel refused to take responsibility - absolutely outrageous!!!!
I wholeheartedly discourage ANYONE from going there. Don't make the mistake I did.
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Date of stay: February 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMetropol485, Director General at Hotel Metropol
Responded 28 Mar 2019
We appreciate your comment and immediately take action on the matter, so that we remain their preferred hotel.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Mrth4ever
Salt Lake City, Utah2 contributions1 helpful vote
No shuttle service at this place.
Answer from jubliladaviajar
Toronto, Canada177 contributions114 helpful votes
It really depends upon how much luggage you are carting. Taxis from the airport (only take secure taxis) are about $18. Buy from marked ticket booths. Taxis back to the airport are about half that price if hailed on the street. If you are traveling light, the metrobus is the other option. Subways (the metro) take too much negotiating (stairs, etc.). Buy your ticket for metrobus in the airport. You will have to buy a card which you can load with money. The metrobus costs 30 pesos (about $1.80) into town. Take it to Bellas Artes or to the stop past it. Both work. Walk across the Alemeda (the park). The hotel is on Luis Moya, central to the park...a couple of blocks. The trip in to the hotel from the airport should take about 20 minutes to half hour by taxi and an hour or so by metrobus and walking. Hope this helps
Venancio P asked a question Apr 2020
22 contributions2 helpful votes
Es silencioso el hotel por las noches???
Caribwoman wrote a tip Jun 2018
Trinidad19 contributions11 helpful votes
2.0 of 5 bubbles
"Ask to be away from the noisy street, and higher is probably better."
Read full review
Fran M wrote a tip May 2017
Willoughby, Australia37 contributions5 helpful votes
2.0 of 5 bubbles
"Do not have room on top floor!"
Read full review
KerchieArndTheWorld wrote a tip Apr 2017
19 contributions34 helpful votes
1.0 of 5 bubbles
"Simply do not stay here and you will be much happier for it"
Read full review
gillesblack2 wrote a tip Feb 2017
london6 contributions4 helpful votes
1.0 of 5 bubbles
"ROOM are all the same"
Read full review
vic452015 wrote a tip Feb 2017
Adelaide, Australia60 contributions19 helpful votes
4.0 of 5 bubbles
"choose a room that faces he inner courtyards. Much quieter."
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Not the right property for you?
There are more places to choose from in the Mexico City area.
PRICE RANGE
$106 - $131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metropol hotel mexico city, hotel metropol mexico
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCentro Poniente / Alameda / Cuauhtémoc District
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL METROPOL - UPDATED 2023 Reviews & Price Comparison (Mexico City) - Tripadvisor

Frequently Asked Questions about Hotel Metropol
Which popular attractions are close to Hotel Metropol?
Nearby attractions include Museo de Arte Popular (0.1 km), Memory and Tolerance Museum (0.2 km), and Palacio de Bellas Artes (0.5 km).
What are some of the property amenities at Hotel Metropol?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Metropol?
Top room amenities include a flat screen TV, a desk, and a sofa.
What food & drink options are available at Hotel Metropol?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Metropol?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Hotel Metropol?
Conveniently located restaurants include Pali Pali Alameda, Triana Café Gourmet, and Sonora Grill Prime.
Are any cleaning services offered at Hotel Metropol?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Metropol offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Metropol?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Metropol?
Many travellers enjoy visiting Basilica de Santa Maria de Guadalupe (6.5 km), Historic Center (Centro Historico) (0.5 km), and Catedral Metropolitana de la Ciudad de México (0.8 km).
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