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Av Paseo de la Marina Nte 585 Marina Vallarta, Puerto Vallarta 48354 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
ZenHotels.com
WIOL.com
US$357
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Free cancellation until 01/03/22
Trip.com
US$352
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HurbUS$427
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Destinia.comUS$455
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (3303)
360
Panoramas (24)
Room & Suite (957)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Velas Vallarta
Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 156 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Velas Vallarta is a family favorite resort with a long history in Puerto Vallarta. Set at the oceanfront property edging the golden sands of the Mexican Pacific. This resort offers incomparable vacations characterized by warm, attentive service and nightly entertainment. Velas Vallarta showcases 345 suites with Mexican décor; 2 restaurants, bar and Aqua Bar; unlimited premium spirits served throughout the resort; hamburgers, ice-cream and crepe stations; activities program for all ages; Kids’ Club; and Spa. Our Luxury All Inclusive concept: • Concierge • 24-hour suite service • Daily-stocked in-suite minibar • Pillow menu
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Lazy river
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family Resort
Languages Spoken
English, Spanish

Location

Full view
69Somewhat walkable
Grade: 69 out of 100
11Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
4527Reviews561Q+A100Room tips
Traveller rating
  • 3,427
  • 794
  • 196
  • 61
  • 49
Time of year
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Popular mentions
marigar633 wrote a review 20 Jan
Baldwin Park, California1 contribution
Great service. Personnel was always willing to assist and answer any questions or concerns that we had. Room service was also great. The pool, beach and Velas was clean. Very nice place to relax and have a great vacation.
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Review collected in partnership with this hotel
Date of stay: November 2021
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Response from Luis Angarita, Director General at Velas Vallarta
Responded yesterday
Thank you very much for returning to Velas Vallarta and allowing us to cater to your vacation needs with our efficient service and warm smiles. We take much pride in the cleanliness of the hotel because we believe that when you walk through our impeccable facilities, you will feel confident that all other facets of the vacation experience are equally up to par. We look forward to continuing to provide you with more "Great experiences" on your next visit to this paradise in the Pacific. Until next time, we remain at your faithful service for all your future holiday needs. LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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Veronica wrote a review 20 Jan
7 contributions1 helpful vote
We stayed at the Velas Vallarta in January 2020. It has taken me a long time to write this review, but I feel it's worth it. Our stay at the Velas Vallarta was incredible. The hotel is beautiful and the staff is amazing. We can't wait to go back. We had our wedding there and Nubia help out so much. I am detailed oriented and she worked with me through all my questions. Our families really enjoyed the staff because everyone was so friendly and accommodating. The food was delicious. For an all-inclusive, this has been the best hotel with food. This hotel is great for both families and adults. I hope to be back for one of our anniversaries or sooner. I know our friends and family want to go back to PVR and stay at the Velas Vallarta. Thank you for an incredible and memorable stay.
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Date of stay: January 2022
Value
Location
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Response from Luis Angarita, Director General at Velas Vallarta
Responded 2 days ago
Thank you very much, Veronica, for sharing with us some of the vivid memories of your cherished Wedding Ceremony from a year ago. When wonderful events occur, people always return to the place where it all started. And we couldn't be happier to know that you hope to return for your wedding anniversary to relive all that same enchantment you felt last January. And Veronica, you can be assured that we will be waiting for you with open arms to help you continue your celebration of love. Until then, we remain at your faithful service for all your needs and requests. Take care, LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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traveltheworld012 wrote a review 19 Jan
Rochester, Minnesota11036 contributions558 helpful votes
+1
We stayed here 5 nights (12/29/21 to 01/03/22 )as guests of friends who have a time share. We had a 2 bedroom suite with balcony facing the courtyard and an angled view of the bay on the 3rd floor. Be aware that this resort is very close to the airport being just south of it. So you often hear and see planes taking off if you are facing that direction. The suite had a full kitchen, but the floor plan was that the living room and kitchen had no windows. just the two BRs had patio doors to the balcony. We enjoyed our stay here except for a few annoyances: From day one, the bathroom toilet flushed poorly, on day 3 it clogged up completely. After staff took care of that it was fine. The other bathroom door would not close and it appeared the latch was broken. The airplane noise and the lack of windows in the LR/Kitchen. Also we discovered on day 4, that we were entitled to an $80 credit at the resort restaurants. We were not told that when we checked in and had been buying our own meals at the marina restaurants. We liked the location and easy access to the beach. Though the amount of canopies at the beach were very limited and not adequate for the size of this resort. If you don't get to the beach early in the day they were all taken. We liked the easy walk to the marina and a taxi ride to Old Town (original downtown) was inexpensive, about 130 pesos ($7.50 USD). Overall, this place is well kept and clean. We took a tour of a couple of other suites on the 7th floor, both of which had much better bay views. We just wish the staff here was better organized and better informed us of the things we were entitled to.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: 7th floor facing south would be best all around
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Response from Luis Angarita, Director General at Velas Vallarta
Responded yesterday
Thank you very much for taking the time to describe your experience here as guests of our Club Owners. It is always a joy to be invited to go on a vacation, especially a tropical vacation in such a beautiful destination as Puerto Vallarta. As you kindly mentioned, there truly is so much to see and do with little effort and low cost to get around. I'm glad that you reserved a spacious two-bedroom suite that welcomes you back after a day of exploring. Our larger suites are certainly ideal for privacy and comfort when traveling with family and friends. I will, however, take steps with my housekeeping division to ensure that each suite is properly inspected and approved before they are occupied. And I thank you for that insight. As for the credit you mentioned, those vouchers were given to the membership owner for seeing the new benefits to his program. On his next trip to Velas Vallarta, his home base, please mention that he can see me to ensure that the credit will be used. Thank you again for your comments on your recent stay. As always, we place ourselves at your service for all your future needs and requests. LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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BevJopinion wrote a review 11 Jan
Sun Prairie, Wisconsin7 contributions
Very sanitary and everyone wears masks. The grounds are lush and gives some privacy. There is an active pool with swim up bar and volley ball and a quiet pool separated by a fountain that muffles the noise. There is also a kiddie pool. Comfortable rooms. Good food in the restaurants. Silverware comes in sealed plastic. Nice balcony.
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Review collected in partnership with this hotel
Date of stay: December 2021
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Response from Luis Angarita, Director General at Velas Vallarta
Responded 1 week ago
Thank you very much, Bev, for your excellent commentary on how you felt and what you observed as a guest of Velas Vallarta. We are fortunate to have some of the most picturesque pools and gardens in all of Mexico. That's a place that attracts all types of vacationers with different expectations and even varied lifestyles. You mentioned a very important point on separating music, activities, and aqua bar from our tranquility pool, where many guests love to relax with good conversation and great wine. So, being a guest of Velas Vallarta offers the best of both worlds, and no matter where you choose to lounge in our pool area, our delightful and energetic waitstaff will be close by to have your favorite snacks and drinks at your lounger in quick-time. We look forward to your return to beautiful Velas Vallarta, and until next time, we place ourselves at your service for all your future vacation needs. Take care, LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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OlgaJenks_Oklahoma wrote a review 11 Jan
Jenks, Oklahoma52 contributions32 helpful votes
+1
Just finished a 6-day vacation at Velas Vallarta. It was excellent! Here are my takeaways from the stay: 1. Location: very close to the airport. The ride to/ from airport takes 5-10 minutes. I was concerned about jet engine noise, but it is not an issue. You can only hear the planes taking off, not the ones landing, and though some days there were many in the afternoon, it is not at all bothersome. As far as proximity to old town: taxi ride to cathedral takes 20-30 min (depending on traffic), app. 130 pesos. 2. Beach: very broad beach, unlike farther south in the heart of Puerto Vallarta, where you'll find tons of umbrellas and people underneath them, and a very narrow beach. Strong tide regularly washes up rocks on the beach, so it's patchy in terms of entry into the water. However, rocky patches are small, and quickly give way to a sea bottom of smoothest sand. Beach is punctuated by periodic jetties of rocks - lots of crabs, oyster shells, barnacles. 3. Hotel layout: 3 main buildings in the shape of a "U", hugging the hotel's 3 pools and a beautifully landscaped garden area. If you get a room with a balcony, Building #3 is great for viewing sunsets over the water. Hotel layout is very tasteful and functional (hotel has a convenience store, boutique shops and souvenir stands on its property). 4. Rooms: appears that in many cases, 2-bedroom condos were converted into a separate suite and studio. Doors between adjacent units are locked and padded with a mattress. Pleasantly, you can't hear nearby rooms on the same floor, but you can hear some noise from the floor above/ below. We did the all-inclusive model, but this resort also offers a half-board option, so each room is equipped with a kitchen/ kitchenette. 5. Balconies: balconies are very big! Planters with bougainvillea everywhere. 6. Pools: 2 large pools connected by a canal w/ a little slide perfect for small kids; one pool has swim-up bar; other has a waterfall feature. Plenty of space to spread out and not bump into other people! Also, plenty of lounge chairs and areas all around. 7. Food: There are 2 restaurants - Ribera (by the beach) and Andrea (fancier, have themed cuisine selections). Menu selection is moderately limited and repeats day to day (except for in Andrea at night), but all options are delicious! Esp. loved a mahi-mahi dish and pumpkin soup. Room service has the same menu and is prompt. 8. Service: prompt, respectful, very pleasant! Everyone is super courteous. 9. Fun fact: several iguanas live on the hotel property, and you can spot them climbing up trees, shuffling between lounge chairs, and even swimming in the pool. Also, a rescued hawk/ eagle. Also, on the north edge of the hotel is a cage set up for sea turtle hatchlings. In the time we were there, some guests got to see newly hatched turtles released to make their way into the sea.
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Date of stay: January 2022
Value
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Service
Room Tip: Suites in bldg #3 provide great views of sunset over water; on the 3rd floor, room #s ending in...
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Response from Luis Angarita, Director General at Velas Vallarta
Responded 1 week ago
Thank you so much for reserving with us at Velas Vallarta and seeing for yourself the wide array of comfort we provide as well as all the many close-by marvels of Mother Nature. Your highly detailed review will undoubtedly serve well for others as a perfect reference on what they are looking for in a tropical vacation. Your descriptions, everything from our "very broad beach," hotel layout, and all the way to your culinary favorite, Mahi-Mahi served with a delicious Pumpkin Soup, are spot on, and we couldn't be happier knowing that after all your travel experience, we exceeded your lofty expectations. We look forward to your next review on knowing what stands out the most for you at Velas Vallarta. But until then, we continue to place ourselves at your faithful service for all your future needs and requests. Thank you! LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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PRICE RANGE
US$268 - US$502 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
velas vallarta hotel puerto vallarta, velas vallarta suite hotel, velas vallarta suite puerto, velas vallarta resort, velas vallarta puerto, club velas vallarta, velas vallarta suite resort
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
345
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Frequently Asked Questions about Velas Vallarta
Which popular attractions are close to Velas Vallarta?
Nearby attractions include Mexican Fiestas at Velas Vallarta (0.02 km).
What are some of the property amenities at Velas Vallarta?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Velas Vallarta?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Velas Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Velas Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Velas Vallarta?
Conveniently located restaurants include Mikado, Andrea Restaurant, and Emiliano Restaurant at Casa Velas Resort.
Are there opportunities to exercise at Velas Vallarta?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Velas Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Velas Vallarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Velas Vallarta?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Velas Vallarta?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (4.5 km).