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Best Western Hotel Posada Freeman Zona Dorada
Ave. Camaron Sabalo N 777 Zona Dorada, Mazatlan 82110 Mexico
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Avg. $186 /night, 10/10 - 10/11
$227
per night
$190
per night
$153
per night
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4.0
#28 of 106 hotels in MazatlanLocation
Cleanliness
Service
Value
See why so many travellers make Best Western Hotel Posada Freeman Zona Dorada their hotel of choice when visiting Mazatlan. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travellers like you.
For those interested in checking out Pacific-Food Truck Park & Golf (1.3 mi) while visiting Mazatlan, Best Western Hotel Posada Freeman Zona Dorada is a short distance away.
Best Western Hotel Posada Freeman Zona Dorada offers guests an array of room amenities including air conditioning, and getting online is possible, as free wifi is available.
The hotel offers a concierge and room service, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.
While in Mazatlan, you may want to check out some of the restaurants that are a short walk away from Best Western Hotel Posada Freeman Zona Dorada, including Panama (0.6 mi), Pancho's (0.7 mi), and Life En Espanol (0.1 mi).
Best of all, Best Western Hotel Posada Freeman Zona Dorada makes it easy to experience some great Mazatlan attractions like Immaculate Conception Cathedral, which is a popular architectural building.
At Best Western Hotel Posada Freeman Zona Dorada, your comfort and satisfaction come first, and they look forward to welcoming you to Mazatlan.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Bicycle rental
Kids pool
Highchairs available
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
Room service
Safe
Separate dining area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Spanish
Location
Ave. Camaron Sabalo N 777 Zona Dorada, Mazatlan 82110 Mexico
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Gen Rafael Buelna Airport
23.9 km•
See all flights
Car Hire
38 Restaurants
within 0.5 kilometers
186Reviews10Q+A19Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Detailed Reviews
Hotel's Favourite
Plenty of lounge chairs and tables around the pool and ocean views access to the beach and clean bathrooms. The food was great and also a wide selection of drinks. Service was excellent! Would definitely recommend we will be back for sure next year!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ventas freeman, Sales at Best Western Hotel Posada Freeman Zona Dorada
Responded 19 Mar 2024
Dear Kim, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact to us at 01 152 669 989 4401. Thank you again for taking the time to let it know us your opinion. We appreciate your loyalty to our brand.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a great location across the street from the ocean/beach. It’s within walking distance to many shops, restaurants, attractions and park squares.
Check-in staff is fluent in English. If the other staff don’t speak English, then they are “fluent” in Google Translate. All staff are friendly and eager to please.
Breakfast is very good. Daily there is a nice variety of food and beverages. You can also get dinners and drinks and then eat/drink them on the roof.
The roof pool is very nice and there is a 360-degree view of the area.
The hotel is kept clean and welcoming. Guest rooms are very nice and a bottle of water is provided daily.
The reasons for not giving them 5 stars are that their website states they provide airport transportation. They do not. While there the pool needed maintenance and had to be closed the last couple of days of my trip. We could have used the pool at their other location but it was not within walking distance and they would not provide transportation. Also, It was odd that there were only Spanish speaking television stations. In other countries I have stayed the hotel usually provides at least one English speaking station.
I would gladly stay here again!
Check-in staff is fluent in English. If the other staff don’t speak English, then they are “fluent” in Google Translate. All staff are friendly and eager to please.
Breakfast is very good. Daily there is a nice variety of food and beverages. You can also get dinners and drinks and then eat/drink them on the roof.
The roof pool is very nice and there is a 360-degree view of the area.
The hotel is kept clean and welcoming. Guest rooms are very nice and a bottle of water is provided daily.
The reasons for not giving them 5 stars are that their website states they provide airport transportation. They do not. While there the pool needed maintenance and had to be closed the last couple of days of my trip. We could have used the pool at their other location but it was not within walking distance and they would not provide transportation. Also, It was odd that there were only Spanish speaking television stations. In other countries I have stayed the hotel usually provides at least one English speaking station.
I would gladly stay here again!
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Date of stay: September 2022
Value
Location
Service
Room Tip: Ask for an ocean view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ventas freeman, Sales at Best Western Hotel Posada Freeman Zona Dorada
Responded 15 Sept 2022
Gracias por sus comentarios, la mentablemente no contamos con servicio al aeropuerto, revisaremos la información que hay en la web, con respecto a la alberca se le tuvo que dar mantenimiento ya que en dias anteriores tuvimos fuertes lluvias y se daño un poco y era necesario limpiarla y darle los cuidados necesarios, una disculpa por ello. Le esperamos con mucho gusto de nuevo, saludos cordiales! Thank you for your comments, unfortunately we do not have service to the airport, we will review the information on the web, regarding the pool it had to be maintained since in previous days we had heavy rains and it was damaged a little and it was necessary clean it and give it the necessary care, an apology for that. We look forward to seeing you again, best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a great experience and location also a magnificent customer service all employees were very helpful. Rooms and facilities were very nice and clean.
It will be a good upgrade if they have pack and play for babies and at least one wheelchair for emergencies.
But in general FANTASTIC experience, thank you Best Western Mazatlán!
It will be a good upgrade if they have pack and play for babies and at least one wheelchair for emergencies.
But in general FANTASTIC experience, thank you Best Western Mazatlán!
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Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ventas freeman, Sales at Best Western Hotel Posada Freeman Zona Dorada
Responded 18 May 2021
Thank you for completing the survey regarding your recent stay at our property.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Please do not get a massage here. My mom and I had a double massage here together a few weeks ago. Our masseuse’s were unprofessional and inexperienced. It was basically a lotion application and it was very intrusive and completely inappropriate.
We have both sent letters to corporate headquarters explaining in detail our terrible experience; we still waiting to hear back.
We have both sent letters to corporate headquarters explaining in detail our terrible experience; we still waiting to hear back.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ventas f, Manager at Best Western Hotel Posada Freeman Zona Dorada
Responded 25 Jan 2020
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I researched the Mazatlan, Mexico Hotel Posada Freeman Zona Dorada on tripadvisor. Based on those reviews, I spent October 20-22, 2013 at this wonderful hotel. The good and bad... The good: Ocean front property, frosty air conditioning, clean-clean-clean, comfy beds, excellent cable TV & wi-fi, off street parking, friendly staff, great location, and an excellent included free breakfast buffet. The bad: The partial ocean view is very limited. The Freeman is a small well run low-key beach front property. I would highly recommend this hotel to anyone.
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Date of stay: October 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: If you want a full ocean view room, you have to ask for a full ocean view. I asked for ocean view...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do not, I repeat, DO NOT stay here. There are two Best Western Posada Freemans in Mazatlan. The building downtown is ok, but the one in the Golden Zone is a mess. It's very noisy with clubs right outside the hotel. It smells. The breakfast is crap. And the staff are clearly on the defense.
Either on purpose or by accident there are positive reviews for this property which should be for the other one. It was my mistake, and I should have known better, but I trusted the online reviews which are a mess.
I paid for two weeks and wanted to leave early, but they wouldn't return my unused week or even put me up in the downtown hotel. Just to add to the annoyance, they charged $5 for a replacement room card.
Either on purpose or by accident there are positive reviews for this property which should be for the other one. It was my mistake, and I should have known better, but I trusted the online reviews which are a mess.
I paid for two weeks and wanted to leave early, but they wouldn't return my unused week or even put me up in the downtown hotel. Just to add to the annoyance, they charged $5 for a replacement room card.
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Date of stay: March 2018Trip type: Travelled as a couple
Value
Cleanliness
Service
Room Tip: There are no good rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were on a road trip and stayed one night. The hotel has a very good beach and an excellent breakfast that came with the room. Parking was tight if you have a car. The staff was helpful. My Spanish is no good so am answering these questions to the best that am able.The room was very comfortable a very good value and good location next door to the El Cid.
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Review collected in partnership with Best Western
Date of stay: March 2015Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This small Best Western hotel is sandwiched between El Cids and Inn at Mazatlan. It is right on the beach where you can watch all the activities and see beautiful sunsets. This was my 4th time staying at this hotel and it was time to write a review. I am amazed at what you get for the price. It is a small quiet hotel that includes internet stations in the lobby (which work very well). I was also able to access wi-fi in the dining area and pool area (I had a little trouble connecting in my room). The room price also includes a full breakfast buffet featuring Mexican dishes as well as pancakes, pastries, ham, bacon, eggs, fresh fruit and juices. I have always stayed in a regular king-size bed room, but this stay we requested one of the suites for only $20 more a night. Our suite 501 overlooked the ocean and pool, and provided us with beautiful sunsets. The most amazing part of our stay was the exception customer service we received from the manager, bartenders, chef and front desk reception area. We requested permission to have a party pool-side one evening. We were allowed to bring our own carne asada steak (purchased from a local meat store and very inexpensive). The chef cooked our meat, provided all the fixings for fajitas! The pool bartenders were great at fixing our many drink orders and even helped blow up birthday balloons and strung them around the bar. All of our party-goers had a great time that evening! Another perk is that you are not hassled in the hotel by timeshare salesmen. A couple of negatives are that 1) the room water is non-potable, meaning you don't want to drink the tap water. (Our suite included a refrigerator and microwave, so we were able to have extra drinking water on hand.); and, 2) the elevator needs a little maintenance work. I noticed a previous review indicated they did not honor the AARP discount, but I have never yet had a problem with using mine. I would seriously give this hotel a try as it is a very good deal for your money.
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Date of stay: October 2011Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Suites look right out towards the ocean. We booked online for a regular king-size room and when...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This could be a neat small and friendly hotel, but the poorly trained and managed staff just shrugged their shoulders when asked questions about the poor or non-existent service.
They did not honor my AARP reservation and discount, and we had to pay over $80 EXTRA a night.
The restaurant is ONLY open for breakfast...so you have to "hunt" for all your other meals.
At over $200.00 a night, no kitchenette, mini bar, room service, or even a listing of any kind about the hotel, area restaurants, or activities.
We were charged for every local call...in or out, but never told of the charges.
When the reception was asked to call a taxi, we were told we could find one out in the street!
While the hotel brochure says internet in all rooms, it barely works, and caused us much trouble in not being able to continue our work or access accounts. It was often down for hours, and the three terminals in the lobby were jambed with screaming kids playing video games.
The water could not be drunk from the faucets, yet bottled water, other than one bottle, was charged for.
The light in the bathroom is so poor, you need a flashlight to shave.
No laundry or pick up service.
The only glasses offered to drink from were styrofoam (2 only) cups.
Door key often did not work requiring a very small and slow elevator ride back to the reception for another "charge"
What was good? It is clean, nice uncrowded beach, great breakfast buffet where the only trained and friendly staff were.
Overall: Very poor value, way over priced, and we as Americans were discriminated against more than once at the reception, while Mexican Nationals were serviced ahead of us. Definetly will never stay here again . Caveat emptor!
They did not honor my AARP reservation and discount, and we had to pay over $80 EXTRA a night.
The restaurant is ONLY open for breakfast...so you have to "hunt" for all your other meals.
At over $200.00 a night, no kitchenette, mini bar, room service, or even a listing of any kind about the hotel, area restaurants, or activities.
We were charged for every local call...in or out, but never told of the charges.
When the reception was asked to call a taxi, we were told we could find one out in the street!
While the hotel brochure says internet in all rooms, it barely works, and caused us much trouble in not being able to continue our work or access accounts. It was often down for hours, and the three terminals in the lobby were jambed with screaming kids playing video games.
The water could not be drunk from the faucets, yet bottled water, other than one bottle, was charged for.
The light in the bathroom is so poor, you need a flashlight to shave.
No laundry or pick up service.
The only glasses offered to drink from were styrofoam (2 only) cups.
Door key often did not work requiring a very small and slow elevator ride back to the reception for another "charge"
What was good? It is clean, nice uncrowded beach, great breakfast buffet where the only trained and friendly staff were.
Overall: Very poor value, way over priced, and we as Americans were discriminated against more than once at the reception, while Mexican Nationals were serviced ahead of us. Definetly will never stay here again . Caveat emptor!
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Date of stay: August 2007Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
Business service (e.g., internet access)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had to stay here for 3 nights after our flight home was cancelled and the airline booked us into the BW. The WIFI was limited and we really had wished there had been a mini frig in the room, but the staff were polite and the hotel although dated was very clean. What we did like was how close the hotel was to some great restaurants (El Capitano and Ristorante Villa Italia) and a fun bar (Gus&Gus)
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
They do have fridge and a little kitchen in the suites, and at no extra charge.
Not sure. We had a basic room with one king size bed, no sofa, just a table and chairs.
The property on the Malecon has the rooftop pool and bar.
is a crib for the travel, and the cost is free! you only need to request it in the lobby
thank you
"Only the suites along the front edge of the hotel have direct beach views. Other rooms face north but still are pleasant."Read full review
PRICE RANGE
$153 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western mazatlan, los mochis best western
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Best Western Hotel Posada Freeman Zona Dorada
Which popular attractions are close to Best Western Hotel Posada Freeman Zona Dorada?
Nearby attractions include La Pergola - Buffet Dinner Theater (0.3 km), Joe´s Jewelry (0.4 km), and Argentine Night at El Cid Granada (0.3 km).
What are some of the property amenities at Best Western Hotel Posada Freeman Zona Dorada?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Hotel Posada Freeman Zona Dorada?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Best Western Hotel Posada Freeman Zona Dorada?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Hotel Posada Freeman Zona Dorada?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Hotel Posada Freeman Zona Dorada?
Conveniently located restaurants include F.I.S.H, Los Arcos, and Rico's Café.
Are there opportunities to exercise at Best Western Hotel Posada Freeman Zona Dorada?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Best Western Hotel Posada Freeman Zona Dorada?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Hotel Posada Freeman Zona Dorada offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Hotel Posada Freeman Zona Dorada?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Hotel Posada Freeman Zona Dorada?
Many travellers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (6.8 km).