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The Jonathon
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About
3.5
#50 of 105 hotels in MazatlanLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
If you’re looking for a family-friendly hotel in Mazatlan, look no further than The Jonathon.
While staying at The Jonathon, visitors can check out Catedral Basilica de Mazatlan (0.2 mi) and Punta de Clavadistas (0.5 mi), some of Mazatlan's top attractions.
The rooms offer air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
The Jonathon features a concierge and room service. In addition, as a valued The Jonathon guest, you can enjoy a rooftop pool and a lounge that are available on-site.
If you’re looking for an Asian restaurant, consider a visit to Nao Kitchen Bar, which is not far from The Jonathon.
If you are interested in exploring Mazatlan, check out one of the art galleries, such as Nidart, Look Vintage and Modern Gallery, and Escarabajo Azul Galería de Arte.
The staff at The Jonathon looks forward to serving you during your upcoming visit.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Pool
Hot bath
Rooftop pool
Bar / lounge
Restaurant
Concierge
Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Boutique
Location
Calle Carnaval 1205, Mazatlan 82000 Mexico
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 99 out of 100
99
Gen Rafael Buelna Airport
18.5 km•
See all flights
Car Hire
140 Restaurants
within 0.5 kilometers
24 Attractions
within 0.5 kilometers
45Reviews3Q+A5Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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Detailed Reviews
We have seen this hotel often and my hubby has always wanted to stay. The location is great, right next to Plaza Machado, few blocks to market and few blocks to beach. Other than location and the beautiful lighting in the room, that's about it. We called the front desk several times for different issues. They never answered, each time one of us had to go down to front desk. The rooms are tiny, almost felt claustrophobic. In the morning there was a lot of construction/remodel noise going on next door, of course not the fault of the hotel. However the weekend nights there is a lot of noise from people coming and going from the rooftop bar. Small pool up there as well, but no shaded areas, so unable to enjoy the pool.
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Date of stay: September 2014Trip type: Travelled as a couple
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pros: Everything in this new hotel is upgraded and beautiful. The lighted rocks around 3 sides of the bed and the back lighting behind the bed were a special bonus. The beds and linens, curtains, heating and A/C, flooring, bath fixtures, other decor, etc., all high quality. The unique frameless glass enclosed shower is hard to describe and very modern, with the shower emanating from the top instead of from the wall and raised ceramic floor that drains to a trough around the sides, and plenty of hot water. The sink is a glass bowl with a waterfall faucet, and the toilet is upgraded, with 2 flush modes. We had a spacious room with a very large closet, soft robes provided for our use, and a free room safe. There was a small refrigerator with bottled water provided. A nice array of extra toiletries was provided. The rooftop pool and bar provides a nice view. Everything we needed was within easy walking distance, including the malecon 4 short blocks away.
Cons: Traffic in the area is confusing, most streets are one-way, and there is no direct vehicle access to the front of the hotel because a section of the road has been closed off permanently. There was no light in the room near the door, so it was hard to see things on that side of the room and in the closet. There was no countertop in the bathroom to spread out toiletries, so I had to use the floor for this purpose. No tissues were provided. The shower has to be turned on while standing under it, so we got blasted with cold water when starting the shower. There was one chair in the room, but no desk or table that could be used for computer work. We had to use our computers while sitting up on the bed. No coffee was provided in the room and no breakfast is provided. There is a restaurant on the main level, but coffee in the room would have been greatly appreciated.
We understand that the rooms may each have been different, so this review is based on our experience with just one room.
Cons: Traffic in the area is confusing, most streets are one-way, and there is no direct vehicle access to the front of the hotel because a section of the road has been closed off permanently. There was no light in the room near the door, so it was hard to see things on that side of the room and in the closet. There was no countertop in the bathroom to spread out toiletries, so I had to use the floor for this purpose. No tissues were provided. The shower has to be turned on while standing under it, so we got blasted with cold water when starting the shower. There was one chair in the room, but no desk or table that could be used for computer work. We had to use our computers while sitting up on the bed. No coffee was provided in the room and no breakfast is provided. There is a restaurant on the main level, but coffee in the room would have been greatly appreciated.
We understand that the rooms may each have been different, so this review is based on our experience with just one room.
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Date of stay: November 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This place is right in the center of Old Mazatlan (Plazuela Machado). The atmosphere here is great; kinda artistic vibe (must be becuase of the Angela Peralta theather that is just across the hotel), cozy, warm and quiet area. It is definitely different from the beach resorts location by the malecon/zona dorada. Mazatlan to my opinion hasn't much to offer in terms of cultural, historic sights compared to big cities over the world, but it sures gives you a great time to relax and watch normal city life in this quaint city center.
The Jonathon itself offers nice rooms. Typical boutique/artsy like. The two ladies at the front desk attended us very well. Breakfast was included in our stay, but there was a confusion at the hotel whether we had this in our package deal. The front desk soon realized though that we did have the complimentary breakfast in our package. In short recommendable place to stay!
The Jonathon itself offers nice rooms. Typical boutique/artsy like. The two ladies at the front desk attended us very well. Breakfast was included in our stay, but there was a confusion at the hotel whether we had this in our package deal. The front desk soon realized though that we did have the complimentary breakfast in our package. In short recommendable place to stay!
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Date of stay: April 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was initially concerned about staying at the Jonathan because there weren't any reviews when I booked the trip, but I decided to take a chance because the rates were good. I am so glad that I did! First, the neighborhood was ideal; right in the heart of Old Town and away from the tourist traps and neon lights I despise. The Jonathan is right across from the theatre and maybe 30 meters from Machado Square. The rooms are small and the furnature sparse, but the beds were extremely comfortable and the bathroom, especially the shower, was delightful. The pictures are an accurate reflection of the layout though. I do have a couple of issues with the Jonathan however. First, the "pool" isn't a pool as much as it is a fountain without shooting water :) I expected honestly to see coins in the bottom! Next, there are no amenities to speak of (i.e. hot tub, fitness equip, business center, etc), but I didn't come to Mazatlan for that and if you're like me and use a hotel for sleep and down time, then this place is perfect! The marina to Stone Island is close, museums and great restaurants are easily within walking distance, the shopping is epic (real boutiques with local artist's work, and 3 blocks from the beach! The hotel's restaurant, The Lauren, was fabulous. We had breakfast there most mornings, and their staff, too, was wonderful. A couple of things to mention: Old Town in the evenings is noisy, so bring some earplugs if you like to crash early, and (2) there's no parking. Overall, I loved the hotel!
Some tips: (1) Eat at Topolo and Pauline's. They are each very close. (2) Have a taxi take you to the top of that hill next to the old town beach. The views are incredible. (3) Go to Stone Island and rent 4 wheelers. (5) Go to the Central Market
Some tips: (1) Eat at Topolo and Pauline's. They are each very close. (2) Have a taxi take you to the top of that hill next to the old town beach. The views are incredible. (3) Go to Stone Island and rent 4 wheelers. (5) Go to the Central Market
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Date of stay: December 2012Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Consider upgrading to one of the suites. They're MUCH larger and have actual furnature (other...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After having traveled to Mazatlan several times, staying in budget friendly hotels/hostels I thought I would treat myself. Too bad the candy inside the pretty wrapper is rotten and should be thrown away.
Pro:
The property is appealing to the eye. It has a nice modern touch in such a historic area of the city.
Con:
Staff: Mixed group of uninterested people. Going through the motions of a job, not looking to offer anything extra or special to their guests. No communication, no passion, no reason for them to be in hospitality.
Bang for Buck: As mentioned before, the property looks very nice. Upon further inspection, you can expect most things in room to not function properly. Regardless, customer service can ease and sometimes make you forget these little things - unfortunately service was not there.
Parking: Pathetic. Once again, with customer service comes sacrifice. The parking is located off property (no problem), there is a gate that is locked at night for protection (no problem), How do you open the gate? You must first leave your car in the middle of the road, go to the front desk, get a key, unlock gate, park car, re lock gate, bring key to front desk (problem). For the price of staying here, a bellman or concierge person should be there to unlock the gate for you.
Customer Service: Grim. Long story short, due to an air conditioning problem I became quite ill with a chest/head cold - was upgraded to a "jr suite" with 2 air conditioners, Jacuzzi, sitting room, king bed...the works, right? WRONG. One of the A/C units did not work and neither did the Jacuzzi. So basically I was upgraded to a larger, less functional room.
If you're still reading you'll be impressed to find out that this hotel is also full of liars. Upon checkout I demanded a refund. The "manager" informed me I would need to call the company I booked through for my refund - but guess what? The hotel charged my CC on file, not the booking company. After nearly 5 months of lies and dodging a refund, I was able to get 50% of my stay back. I was not, however, able to get the time spent in bed while sick back.
I suggest La Siesta, right on the Malecon near great food/bars/entertainment. Cheap and very friendly. Save your money people, this place is a tourist trap.
Thanks Jonathon, for nothing.
Pro:
The property is appealing to the eye. It has a nice modern touch in such a historic area of the city.
Con:
Staff: Mixed group of uninterested people. Going through the motions of a job, not looking to offer anything extra or special to their guests. No communication, no passion, no reason for them to be in hospitality.
Bang for Buck: As mentioned before, the property looks very nice. Upon further inspection, you can expect most things in room to not function properly. Regardless, customer service can ease and sometimes make you forget these little things - unfortunately service was not there.
Parking: Pathetic. Once again, with customer service comes sacrifice. The parking is located off property (no problem), there is a gate that is locked at night for protection (no problem), How do you open the gate? You must first leave your car in the middle of the road, go to the front desk, get a key, unlock gate, park car, re lock gate, bring key to front desk (problem). For the price of staying here, a bellman or concierge person should be there to unlock the gate for you.
Customer Service: Grim. Long story short, due to an air conditioning problem I became quite ill with a chest/head cold - was upgraded to a "jr suite" with 2 air conditioners, Jacuzzi, sitting room, king bed...the works, right? WRONG. One of the A/C units did not work and neither did the Jacuzzi. So basically I was upgraded to a larger, less functional room.
If you're still reading you'll be impressed to find out that this hotel is also full of liars. Upon checkout I demanded a refund. The "manager" informed me I would need to call the company I booked through for my refund - but guess what? The hotel charged my CC on file, not the booking company. After nearly 5 months of lies and dodging a refund, I was able to get 50% of my stay back. I was not, however, able to get the time spent in bed while sick back.
I suggest La Siesta, right on the Malecon near great food/bars/entertainment. Cheap and very friendly. Save your money people, this place is a tourist trap.
Thanks Jonathon, for nothing.
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Date of stay: January 2015Trip type: Travelled as a couple
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel should be successful but for many reasons it is not. First being the design of the place is not conducive to quiet. It is like it is in a tunnel and the noise is terrible. The rooms upon entering look lovely but the rocks around the base of the bed are not practical. The lighting is not good and there only one oversized chair that is near the desk that won't fit under it. No were to sit, no where to put toiletries in bathroom. One saving is there was ample hot water and a rain shower head. I liked it but it is not for everyone. The biggest problem is with the help. We originally booked 3 nights here at the end of our stay in Mazatlan but changed the reservation to 2 nights which was not a problem. The paperwork was changed for the dates but not the charges on check in. When the woman at the front desk handed me my credit card receipt with the total I explained there was a mistake. She looked at the info and agreed that there indeed had been a mistake but that since she had put it through her machine already there was nothing she could do. I did not sign it and asked to speak to the owner. She told me I could talk to the manager before we were ready to leave in 2 days. At that time we were offered pesos for the overcharge and I told them we were leaving so that would not work. We ended up taking part US cash an part pesos. Not what I wanted but better than nothing. All in all a disaster of a stay. Loved this location.
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Date of stay: March 2015Trip type: Travelled as a couple
Location
Service
Sleep Quality
Room Tip: Higher up than 1st floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We book a night in the hotel as my husband and I thought it was perfect. We came to the hotel late at night and they didn't have our reservation, the lady in the front desk didn't seem to know what was happening, at the end we had to go somewhere else.
We tried to contact the manager to explain our bad experience, after several calls we finally spoke with the manager and I tried to explain our bad experience, at least we expected an apology from them. They explained the lady in the front desk at night was new.
Hopefully they can work in their customer service.
We tried to contact the manager to explain our bad experience, after several calls we finally spoke with the manager and I tried to explain our bad experience, at least we expected an apology from them. They explained the lady in the front desk at night was new.
Hopefully they can work in their customer service.
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Date of stay: November 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This property is right in the old town of Mazatlan. It has been extensively updated and has a LOT of architectural appeal, while not being very practical. it is basically several rows of old fashioned hotel rooms with doors that open to a walkway over a central, open courtyard. Only the rooms have A/C and they struggle if it is hot. They spent a lot of time and money on the central stair case, the small water fall, and room updates. Everything looks custom and unique. But, in the end none of it is very practical. Use the elevator to go up, but let them bring your bags. The elevator is too small for both you and your bags. Walk down the beautiful stairs, but be careful, it is odd and you could easily miss a step. The small pool is on the roof. Breakfast was included in the rate, but the kitchen was closed for repairs so we walked around and found some nice cafe's. No point in arguing about it. Just down the walking lane was a great common square with lots of shopping and places to eat and drink. You can't drive here - park and walk a few feet to the entrance. There is no parking. Walk about 5 blocks to the boardwalk that fronts over the beach. There are no views of the ocean from the hotel unless you count the roof and just want to see water.
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Date of stay: August 2015Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My cousin and I stayed at the Jonathon during our recent trip to Mazatlan. It was a lovely and enjoyable experience! The staff was super friendly and very helpful. They all spoke english so there weren't any communication issues. Mostly, I was very happy because they all entertained my millions of silly questions with a smile! We got 2 standard rooms, both which could comfortably accomodate 2 people. It felt very posh and luxurious with its modern and contemporary decor. Everything was very clean and you can tell there was a keen attention by the staff to maintain the cleanliness and upscale nature of the hotel. Also, after a long day out, the bed was just heavenly! We dined at the Lauren restaurant (in the hotel) one of the nights, and the meal was good - but definitely with an American twist. But after being out in the sun all day, we really enjoyed hanging out up on the terrace bar looking out over the city. The restaurant and bar seem to be popular with the locals, which adds tons of credibility to the experience.
My most favorite part of the hotel was its location! While most visitors to MZT likely stay in the Zona Dorada, we actually were much happier staying in the Old City. During the day, we'd grab a pulmonia (little golf cart taxi thing unique to mazatlan!) or walk the long walk up (3-4 miles in total, but flat and easy walk) the malecon (boardwalk along the coast) and head to the beaches in the gold zone (fact: the beaches are gorg in the north). However, the BEST part was leaving the vegas lights and spring break/senor frog crowds in the gold zone and heading back to the old city to experience some real Mexican/Mazatlan culture. The Plaza Machada was beautiful with tons of al fresco dining, and locals attending shows at the Angela Peralta theater or just sitting on a bench and people watching. It is a very warm and welcoming area and we always felt safe and secure, even when returning to the hotel after a late night out.
Highly recommend and if I visit again, I'd definitely stay at the Jonathon again!
My most favorite part of the hotel was its location! While most visitors to MZT likely stay in the Zona Dorada, we actually were much happier staying in the Old City. During the day, we'd grab a pulmonia (little golf cart taxi thing unique to mazatlan!) or walk the long walk up (3-4 miles in total, but flat and easy walk) the malecon (boardwalk along the coast) and head to the beaches in the gold zone (fact: the beaches are gorg in the north). However, the BEST part was leaving the vegas lights and spring break/senor frog crowds in the gold zone and heading back to the old city to experience some real Mexican/Mazatlan culture. The Plaza Machada was beautiful with tons of al fresco dining, and locals attending shows at the Angela Peralta theater or just sitting on a bench and people watching. It is a very warm and welcoming area and we always felt safe and secure, even when returning to the hotel after a late night out.
Highly recommend and if I visit again, I'd definitely stay at the Jonathon again!
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Date of stay: March 2013Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Avoid the third floor back of the hotel if you are a light sleeper - on Fri and Sat night, the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I planned my wife birthday at the Jonathon. The manger Raymond and his staff were outstanding in every way. The Cheif Sam made her day very special with a great dinner and birthday cake. We stayed in there master suite and they way they did the room with rose peddles and candles was just some of the small details they did . Thank you to all
at the Jonathon hotel.
Great time and a great sleep.
Randy & Fernanda
at the Jonathon hotel.
Great time and a great sleep.
Randy & Fernanda
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Date of stay: November 2012Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"The room has poor lighting, poor a/c and poor amenities. The hotel is a disaster. Can't even offer customers ice!!! Give me a break. For $112 per night, that is shameful. Also, the reception person knicked on our door and then just walked in!! Very very poor."Read full review
"Avoid the third floor back of the hotel if you are a light sleeper - on Fri and Sat night, the music from the terrace bar will carry into your room. Didn't bother me much, but I can see how it might irritate some travelers."Read full review
"Consider upgrading to one of the suites. They're MUCH larger and have actual furnature (other than a bed)."Read full review
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
18
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about The Jonathon
Which popular attractions are close to The Jonathon?
Nearby attractions include Angela Peralta Theater (Teatro Angela Peralta) (0.1 km), Plaza Machado (0.08 km), and Catedral Mazatlán Basílica de la Inmaculada Concepción (0.2 km).
What are some of the property amenities at The Jonathon?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Jonathon?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to The Jonathon?
Conveniently located restaurants include Mahi Omakase, Tótem , and Topolo.
Are there opportunities to exercise at The Jonathon?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to The Jonathon?
Many travellers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (0.1 km).