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Luna Palace Hotel & Suites

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Traveller (256)
Pool & Beach (116)
Room & Suite (114)
Overview
Av. Camaron Sabalo s/n, Mazatlan 82100 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
Reviews (768)
Filter reviews
272 results
Traveller rating
89
86
39
20
38
Traveller type
Time of year
LanguageEnglish
89
86
39
20
38
Show reviews that mention
All reviews pool area one bedroom suite tv remote the bell man golden zone ocean view desk staff nice pool swim up bar no hot water golf cart beach vendors kitchenette inventory mexico vacation pesos
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1 - 5 of 272 reviews
Reviewed 2 weeks ago via mobile

Great place to stay for a comfortable stay. It’s not totally modern but it is totally clean and has all you can possibly Need. The staff is very friendly and goes above and beyond to meet your needs. Gourgeous view for Sunsets nightly. Lots of...More

Thank MaryCa_
Response from Abril J, Asistente de Gerencia General at Luna Palace Hotel & SuitesResponded 2 weeks ago

Dear MaryCa_, Thank you for taking the time to review your recent experience with us. We are glad you liked your room, its amenities, and our cleaning service. We feel really happy to read you had a great stay with us, our mission is to...More

Reviewed 4 weeks ago via mobile

This is a great place to vacation! My family and I love the staff at Luna Palace. They make sure you have everything you need. We recommend this hotel over any other. Our pool DJ, Juan Miguel, is the best! 10 stars by far!!!More

Thank Samantha Y
Response from Abril J, Asistente de Gerencia General at Luna Palace Hotel & SuitesResponded 3 weeks ago

Dear Samantha Y, Thanks for all the love expressed on this comment, we feel really happy to read you had a great stay with us, our mission is to live the hospitality for all our guests, and it is amazing we could project it on...More

Reviewed 4 weeks ago via mobile

Mazatlan is a wonderful place to vacation. Luna Palace is the best hotel to stay at. The staff is extremely accommodating to your every need. Family oriented town but still a great night life for the younger crowd. 6 out of 5 stars!More

Thank Brooke H
Response from Abril J, Asistente de Gerencia General at Luna Palace Hotel & SuitesResponded 3 weeks ago

Dear Brooke H, We appreciate that you have taken the time to share with us your kind comments about your recent stay. It is a pleasure to know that you enjoyed the attention in general. Your comments are important to us, as they allow us...More

Reviewed 11 June 2018 via mobile

I called the hotel before arriveal so my room could be together one for husband baby and myself and another for my teen daughters but they gave rooms in separate floor which I didn't feel comfortable and only rooms available was a suite so my...More

1  Thank EsmeR79
Response from Abril J, Asistente de Gerencia General at Luna Palace Hotel & SuitesResponded 23 June 2018

Dear EsmeR79, We appreciate that you have taken the time to share with us your kind comments about your recently stay. It's a pleasure to know that you enjoyed the attention in general. Your feedback are important to us, as it allows us to continually...More

Reviewed 11 March 2018

We stayed here at Luna Palace for a week before trying out 2 more expensive hotels. One real nice thing about Luna, was the kitchen was fully stocked, which was what we needed as this time we did not go to an all inclusive hotel....More

1  Thank Daryl A
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About
Description
Luna Palace is a small and charming ocean front hotel. Its décor is traditional Mexican with warm colours. Every room comes with a gorgeous ocean view, private balcony, and a fully equipped kitchenette, no More exception! Luna is without a doubt the best option for long stays in Mazatlan. It is quiet, small, and its location is close to plenty of dinning options, bars, shopping and more. Our own restaurant Eclipse offers both buffet and a la carte service. Its Mexican menu is the best feature. We are a perfect option for clients who want to relax. Ideal for snowbirds, adult couples or families with young children. This is an European plan only property. Our heated pool features a charming kids’ are perfect for entertaining little ones. Luna was renovated recently so is looking better than ever. We are right on the Golden Zone just 30 minutes from airport, 15 minutes from downtown, 10 from aquarium, and 10 to golf courses. Free WiFi & parking! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Beachfront
Bar/Lounge
Air Conditioning
Banquet Room
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
On the Beach
,
Top resorts Hotels
,
Business
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
On the Beach
,
Top resorts Hotels
,
Business
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
71
Price range
US$65 - US$250 (Based on Average Rates for a Standard Room)
Also Known As
Luna Palace Resort All Inclusive
,
Luna Palace Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel class
Hotel Style
On the Beach
,
Top resorts Hotels
,
Business
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
71
Price range
US$65 - US$250 (Based on Average Rates for a Standard Room)
Also Known As
Luna Palace Resort All Inclusive
,
Luna Palace Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Photos
Traveller (256)
Pool & Beach (116)
Room & Suite (114)
Dining (31)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Lynda Y
14 May 2018|
Answer
Response from Sandra R |
Are you pet friendly?
0
Votes
Lynda Y
14 May 2018|
AnswerShow all 2 answers
Response from SunnyBeaches_09 | Reviewed this property |
This hotel is right on the beach. It has a nice pool area too that isn't too crowded, depending on the time of year you travel. Weekends are usually busier than weekdays. When we go, we usually go for 4 to 6 weeks. We... More
0
Votes
Mhaunhood
19 March 2018|
AnswerShow all 4 answers
Response from chrisKelowna_BC | Reviewed this property |
I don't know if they have an all inclusive. we did have the breakfast buffet one morning. it was lovely with made to order omelets and lots of Mexican breakfast type foods. it was good. as others have mentioned, there are... More
0
Votes
Room Tips
"I would not recommed this hotel to anyone."
Ruby15432
14 Dec 2017
Read review
"All rooms are ocean view...just don't go there on weekends or ask whether private parties are planned..."
B3363VLwilliams
18 Nov 2017
Read review
"We had a one bedroom facing the ocean, Room 7001 and then a junior suite also facing the ocean 7007. Would..."
Born2shop4u
12 Nov 2017
Read review
"All rooms have ocean views. I think there are eight floors. I was on the seventh, and the views were nice."
BillV610
4 Oct 2017
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