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Emporio Mazatlan

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Rooms
1 Jan2 Jan
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
With architecture in the contemporary style, the hotel offers a stunning view of the Pacific Ocean and the ideal atmosphere for enjoying a relaxing break in its refurbished facilities. You can also enjoy a wide variety of gastronomic delights, in particular our seafood specialties.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
Paid Internet
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Green
Centrally Located
HOTEL CLASS
Reviews (882)
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122 results
Traveller rating
32
35
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12
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Time of year
LanguageEnglish
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32
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12
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1 - 5 of 122 reviews
Reviewed yesterday

When we (8 of us ) arrived, several small groups were waiting. The Staff brought in a large table for us. Pleased with prompt service. Suggest Omelette area be reviewed for better arrangements. An assistant to help cook, would speed up the process. Tasty food-...More

Date of stay: December 2018
Thank Anna B
Reviewed 4 weeks ago via mobile

Family of 4 (2 kids 1yo and 3yo) We stayed at this location in november 2018. Pool area: While making our reservations we looked for hotels with heated pools and a kids area. The hotel staff confirmed they had both things over the phone and...More

Date of stay: November 2018
Thank 984jaimev
Response from Salvador G, Director General at Emporio MazatlanResponded 2 days ago

Hi Jaime V Please accept our sincere apologies for the inconveniences during your last stay. Your valuable comments were attended for our engineering team and now all services described are working properly. We will appreciate the oportunity to host you within the near future, please...More

Reviewed 4 weeks ago via mobile

We are two families traveling with 3 kids (under 4 years old), before booking in Emporio, we called to ask if they had climatized pools, they confirmed us over the phone and via inbox on Facebook that they do control the temperature on the pools.......More

Date of stay: November 2018
Thank yazlechuga
Response from Salvador G, Director General at Emporio MazatlanResponded 4 weeks ago

Hi yazlechuga We appreciatte your comments about your recent stay, thak you very much for your preference, please accept our sincere apoligy if we couldn´t met your expectations about the temperature on the pool. It is true that we control the temperaturate and we understand...More

Reviewed 28 October 2018

Really good see sight view with direct access to the beach, very nice swim to the islands in front of the hotel. Very friendly people, always willing to help, nice and clean accomodations and exceptionnal food. I often travel to Mazatlan for business, and after...More

Date of stay: October 2018
1  Thank ClaudeRobinson
Response from Salvador G, Director General at Emporio MazatlanResponded 5 November 2018

Hi ClaudeRobinson Thank you very much for yor valuable comments about your recent stay, every one as part of this great team energizes to continue offering outstanding service. We hope to have you back in Mazatlan as soon as posibble. Greetings.

Reviewed 18 October 2018

There were several large storms that came thru the area during my visit and my room on the upper floor started leaking water. They staff at the hotel are very attentive to problems, Especially a young lady named Alejandra she speaks wonderful English and resolved...More

Date of stay: October 2018
Thank Trek30318
Response from Salvador G, Director General at Emporio MazatlanResponded 19 October 2018

Hi Trek30318 We really appreciate your valuable comments about your recent stay, thank you for recognize effort of our staff as attentive to ploblems, it is an excellent incentive to energyze the all team. We really hope to have the opportunity of hosting you and...More

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Questions & Answers
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Calgary12
26 November 2018|
Answer
Response from 984jaimev | Reviewed this property |
Couple of times i visited the restaurant was about 9am. They had it for 195 pesos (abt 10usd) for the "all you can eat". Kids under 4 years old do not pay. Food was good and they had omelettes, local food and several other... More
0
Votes
alberto_jr29
20 June 2017|
AnswerShow all 2 answers
Response from Lakeside31 | Reviewed this property |
No. But there is a private sandy area on the hotel property with umbrellas, showers and bar service. The area is small and sits higher than the actual beach. There's a walkway down to the beach below.
0
Votes
jdvnurse
23 February 2015|
AnswerShow all 3 answers
Response from Emporio M | Property representative |
we have only European plan, we don't have all inclusive rates, regards,
0
Votes
Room Tips
"All rooms are really good."
ClaudeRobinson
27 Oct 2018
Read review
"Rooms parallel to street are too noisy... in the night Mazatlán is very active!!"
adrianab19772018
28 Aug 2018
Read review
"Go for the suite option...just not in February, because we'll be coming back and will need a room."
ellerob0918
27 Feb 2018
Read review
"All rooms are OK, but closer to the ocean is best option for the view and less noise from outside although..."
DanielV6242
19 Feb 2018
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PRICE RANGE
US$73 - US$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emporio mazatlan hotel mazatlanemporio hotel mazatlanemporio resort mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
133
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